Hotel Riu Palace Oasis

Hotels
RIU Hotels & Resorts
9.2 (1976 reviews)
Plaza de las Palmeras, 2 , Maspalomas , es

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Cons:
Inconsistent food quality
Lack of room amenities

Categories

Cleanliness
8.51
Some guests mentioned that cleanliness standards were lower than expected in places.
Service
9.98
The staff were warmly welcoming and handled issues with care and efficiency.
Location
9.52
Direct beach access and great garden park area.
Room Quality
8.97
Rooms were described as good and clean, though some needed more amenities.
Amenities
9
Overall decent amenities but could improve, particularly around comfort.
Value for Money
9.46
Generally good value considering the location and service.
Food and Beverage
8.51
Quality of food has declined; mixed feedback about dining experiences.
Overall Experience
9.68
Overall a wonderful stay, highlighted by warm service and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:54

Property Description

Luxurious Beachfront Location
Hotel Riu Palace Oasis offers a stunning beachfront location on Maspalomas Beach with direct access to the sandy shores. The large lush garden, 3 heated pools, and a spa center provide the perfect oasis for relaxation.

Family-Friendly Amenities
Families will love the array of amenities at this hotel, including a children's pool, playground, and RiuLand Kids club. Parents can unwind knowing their little ones are entertained and safe.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Hotel Riu Palace Oasis are equipped with modern conveniences such as a kettle and a private bathroom with a shower, double sink, and vanity mirror. Guests can also enjoy complimentary toiletries, a hairdryer, and a cozy bathrobe.

Experience luxury and relaxation at Hotel Riu Palace Oasis. Book your stay now for an unforgettable beachfront getaway.

Important information:

For bookings of 5 or more rooms, special conditions and charges could apply.

Please note that the credit card used for the reservation must be presented upon arrival. Virtual credit card payments will not be accepted.

Please note that the Junior Suite with Private Pool can only accommodate guests over 18 years old.

Children aged 13 years and above are considered adults at this property.

Restaurants: Appropriate dress is required for dinnerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1976 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
T
Tina family_with_children de
10
2026-03-14 via Nuitee
N
noreen couple ie
5
It was a bit disappointing because of the room everything else was good
Pros:

Location very good

Cons:

Our room was located on second floor there was a big tree right outside the door blocking our view and made the balcony very cold as it was blocking the sunshine

2026-03-13 via Nuitee
A
Antonio couple es
9
2026-03-12 via Nuitee
J
Jussi solo_traveller fi
10
Laadukas hotelli jossa asiakkaan tarpeet huomioidaan
Pros:

Erittäin ystävällinen henkilökunta

2026-03-12 via Nuitee
G
GrandTour34985131368 Couples London, England
10
An Oasis indeed
Pros:

Lovely hotel set in immaculately maintained vast gardens. Mostly older clientele with very few families.

We had a generous size room on floor 4 overlooking the pool with a sea view through the mature palm trees. It was very well equipped, good A/C with also a ceiling fan, fantastic large powerful shower, shaving mirror, hairdryer, room safe (free), plenty of storage space and hangers.

The room also had a kettle and the staff in the restaurant give us a small jug of fresh milk for tea which just fitted in the room fridge. The beds were excellent and we ordred some extra pillows through the app. The housekeeping team were brilliant and the room was always cleaned to a very high standard. They also did a turn down service and provided extta clean towels if needed. The balcony had two retractactable sun chairs and we were south facing so had sun all day.

Pool. In fact there were three pools outdoors. They were heated ( as far as we could tell) as they were always a lovely temperature. Again immaculate. The sunbeds seemed fairly new but when we arrived had no matresses and were a bit uncomfortable. A few days later hey presto a whole set of sunbed matresses arrived and put on every sunbed. No more uncomfortable sunbeds! The pool is lovely and looks good. However the grey thermo plastic tiles surrounding the pool can be very slippery. There are warning signs saying so, so tread carefully.

Food. Buffet has everything you could possibly ask for both for breakfast and dinner.
Apart from some of the larger ultra luxury hotels we have stayed in we have never seen so much choice at breakfast. With chefs at various stations cooking fresh if you wished.
Dinner was the same. The meat chef cooked me a steak (NY strip sirloin was on offer that evening) without adding salt during cooking. Pork duck chicken beef burger. They had the lot over various days with sauces stews etc. Fish station: prawns, salmon, John Dory,
Hake, Tilapia, Tuna, Swordfish. What more could you wish for. There was also  large vegetarian section and pizza and pasta. The two specialist restaurants brilliant.

Staff. They will do everything possible to make sure you enjoy your holiday. We could not praise them enough. All of them without exception.

We had a fantastic holiday and a massive thank you to the team at the Oasis

2026-03-07 via Tripadvisor
A
Antonio couple it
9
Soggiorno rilassante e confortevole
2026-03-07 via Nuitee
R
Rocio family_with_children es
8
2026-03-06 via Nuitee
S
Stephanie extended_group de
10
Alles top
Pros:

Lage, Essen, Mitarbeiter, Poollandschaft, Palmengarten

Cons:

Alles top

2026-03-04 via Nuitee
E
Eva couple de
8
2026-03-04 via Nuitee
S
Stephanie couple de
10
Wirklich toll
Pros:

Direkte Strandlage, tolle Poollandschaft mit Palmen. Palmengarten. Zimmer sehr sauber und modern. Essen draußen.

Cons:

Nichts

2026-03-02 via Nuitee
S
Stefano couple it
10
Non sarei più tornata a casa! È una vera vacanza di relax, lusso e confort
Pros:

Hotel meraviglioso, in un enorme giardino di palme, vicino alle dune, al faro, con un personale sempre a disposizione, sorridente. Camere grandi, si mangia bene e vario. Piscine da sogno…ci si sente coccolati!

Cons:

Niente

2026-03-01 via Nuitee
S
sigridw solo_traveller de
9
Lage wunderbar
Pros:

Die Lage des Hotels war für mich sehr gut.
Direkt am Meer und Dünen , öffentl.Nahverkehr und Einkaufsmöglichkeiten fußläufig zu erreichen.
Die Buffets, ob morgens oder abends, sind Spitzenqualität.

Cons:

Das Zimmer hat zwei Treppenstufen auf dem Weg zur Toilette; nicht optimal. !!!
PREIS für mich als Einzelreisende sehr TEUER., außerdem war das Meer nicht zu sehen, sondern nur zu erahnen. Habe das Gefühl, als Einzelreisende wird einem kein gutes Zimmer der gebuchten Kategorie zugeordnet
Die Bettlaken als Zudecke sind äußerst schwierig zu gebrauchen. Muss vom Doppelbett an jeder Seite diese ",Zudeck- LAKEN! " herausziehen. dann zu einer Zudecke falten! Sehr umständlich!!!!

2026-02-28 via Nuitee
H
Henrik family_with_children se
8
2026-02-27 via Nuitee
J
Jenny solo_traveller ie
8
Lovely stay with v nice staff and facilities
Pros:

Location

Cons:

Initially had noisy room

2026-02-26 via Nuitee
D
dianet2022 Couples
10
Winter break
Pros:

Very good hotel. Beautiful grounds with hundreds of tres and lake with waterfall. Room was very spacious with plenty of storage. Very clean and comfortable. Terrace onto grass was nice but didn’t get the sun In February. Food variety and quality excellent. Always easy to get a table. Staff very efficient and friendly. We also visited the two specialty restaurants which were a la crate at NO extra cost! Which is very unusual. There is live entertainment every night which was a high standard. Plenty of patio heaters as it was chilly in the evenings in February. Good temperature during the day 20-24
Easy access to a beach and shops using the back entrance to the hotel. I would highly recommend this hotel for a winter holiday.

2026-02-24 via Tripadvisor
P
Per solo_traveller no
10
2026-02-24 via Nuitee
J
Jose Antonio couple es
10
De sueño
Pros:

La ubicación excelente, el personal muy amable, las comidas muy buenas, limpieza, habitación todo genial

Cons:

Nada

2026-02-24 via Nuitee
1
155tiborl Couples
10
Probably the best resort in the area!
Pros:

Amazing gardens! The hotel is placed on a generous plot, full of tall green palm trees and a perfectly maintained grass - which provide a relaxing atmosphere all around, absorbs the crowds and noise away. Walking around in these gardens is an experience on its own. And within the garden there are some generous swimming pools.

Then, the resort is nicely positioned, right on the golden beach, sand dunes and just behind the famous lighthouse. Plenty of bars, restaurants and shops along the promenade.

Food was exceptional in the buffet restaurant. An unbelievable variety and assortments of food to all tastes and preferences. Exposed nicely in a large restaurant, so that there is never a waiting queue to get served. And the staff is always there, helpful to assist. It is a nice extra to have torches in the outdoor areas, providing a nice warm temperature even in the cooler evenings/mornings for those who still prefer sitting outdoor.

The gated parking is very convenient too. The room, equipment, cleanliness, comfort a were all up to the highest standards.

Overall, highly recommended!

2026-02-23 via Tripadvisor
B
BJLIreland Couples
10
Beautiful Hotel Great Staff
Pros:

Had 6 nights here and the Hotel exceeded expectations. Food was excellent and so convenient to walking the Beach and very near the Promenade for nice walk. Room very clean and comfortable. Only item missing was cushions on Pool Beds which would have made it more comfortable. Pool very clean and always easy to get a Bed. We used Spa facilities also and were happy.

2026-02-23 via Tripadvisor
D
Dieter family_with_children be
10
2026-02-23 via Nuitee