Hotel Elizabeth Cebu

Hotels
Independent
8 (114 reviews)
Archbishop Reyes Avenue Camputhaw, Cebu City, Cebu, 6000 , Cebu , PH

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Conference space
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Amazing breakfast
Cons:
Cleanliness issues
Outdated room

Categories

Cleanliness
6.14
There were comments about the room smelling and having cockroaches, indicating issues with cleanliness.
Service
9.11
Staff are described as friendly and helpful multiple times.
Location
8.15
Located in the center city, convenient for taxis and shopping.
Room Quality
7.1
The room was spacious but outdated and there were complaints about cleanliness.
Amenities
8.13
The presence of a kitchen in the Family room and good shower facilities.
Value for Money
8.09
Overall a decent value based on positive service and amenities.
Food and Beverage
9.14
Breakfast was described as amazing.
Overall Experience
8.11
Overall, a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:16

Property Description

Luxurious Amenities

Pamper yourself with onsite massages or enjoy the fitness center. The hotel also offers complimentary wireless internet, concierge services, and a banquet hall.

Dining and Recreation

Indulge in a meal at the restaurant, or opt for room service. Unwind with a drink at the bar/lounge after a day of exploring Ayala Center and other nearby attractions.

Convenient Features

Featured amenities include a business center, complimentary newspapers, and dry cleaning services. With free self-parking available onsite and proximity to the airport, Hotel Elizabeth Cebu is the perfect choice for your stay in Cebu.

With a prime location near Ayala Center, book your stay at Hotel Elizabeth Cebu now for a memorable experience in the heart of the city.

Important information:

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 114 reviews
Cleanliness: 6.14
Service: 9.11
Location: 8.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.11
C
Charles
10
Pros:

I stayed here for a week in October. Lots of Rain! The room was very comfortable. Staff were very responsive. The room was a very good value. I only checked-out because the nightly rate almost doubled. I would gladly return to this property.

2025-10-08 via Nuitee
L
Leroy Jason
4
Pros:

The key card did not work more than one time. It was ridiculous. House cleaning makes the bed and that’s it. There’s a soda cup on the floor of the bathroom that I’ve just been waiting for the house cleaning to pick up. They have reused water bottles with sink water in them. It’s super gross. Hallways stink. Pay the extra $15 USD and stay at waterfront down the street.

2025-09-29 via Nuitee
E
ELVIRA partner
8
Pros:

I would be nice to change fresh beddings. When we got to the room it smells like the beddings was there for months. That"s my honest opinion. Thanks Staff are friendly.

2025-09-16 via Nuitee
M
Melonie family
4
Pros:

We had the Family room with kitchen, as soon as we enter the bedroom there’s tiny cockroaches on the floor & everywhere.

2025-09-02 via Nuitee
L
lawrence
10
Pros:

The hotel was wonderful. The staff, just everyone so nice. There is a woman who sings and plays acustic guitar at night, very pleasent.
Your in center city so yes traffic but still easy get taxie, shopping mail is only like 8 minutes to walk. It a great place, and yes very hot water for shower.
This will be one of my main stays when i visit again.

2025-08-03 via Nuitee
J
JUNE AMAR
8
2N with family
Pros:

The staff were all great, breakfast was amazing. The room we were at needs an upgrade, it was outdated. Spacious room, nice working desk.

2025-07-26 via Nuitee
R
Rudsel family
10
Pros:

We love this place. Staffs are amazing. Special shout out to Miguel,Laiqa,zeve, Emerson, Junrey at the F&B, Glenies at the FD, Steven at the Housekeeping, too much to mention.All of them are amzing. Excellent hotel. We will be back...

2025-07-21 via Nuitee
C
Caroline partner
8
Pros:

Staff were friendly and helpful.

2025-07-19 via Nuitee
R
Ralph
10
Pros:

Friendly staff

2025-07-04 via Nuitee
S
Shannen partner
10
Pros:

Great

2025-07-02 via Nuitee
R
Raja
8
Pros:

Centrally located, friendly staff, good amenities

2025-06-29 via Nuitee
M
Michael family
6
Pros:

Very busy but reception did their best, TV no channels in room, fridge did not work. It does appear Hotel Elizabeth standards have slipped, we have stayed many times there.

2025-06-14 via Nuitee
A
Alma
10
Pros:

Excellent service

2025-06-04 via Nuitee
M
Michelle
10
Pros:

VERY nice breakfast buffet!! close to the mall... clean and best place we have stayed with a group in the Philippines

2025-05-29 via Nuitee
C
Carah Fe family
10
Pros:

Very good

2025-03-06 via Nuitee
R
Ronald partner
10
Pros:

Great location

2025-02-24 via Nuitee
W
wai keung family
8
Pros:

Staff are nice and helpful. The location is convenient to reach the shopping mall and restaurants on foot. Easy to get taxi and safe to walk near hotel area.

2025-02-19 via Nuitee
B
Brian
10
Pros:

Hotel Elizabeth was very nice, particularly the lobby set up.with a nice restaurant, bar, and outstanding service. Also the live acoustic music is wonderful and happens 6 nights a week.

2025-02-17 via Nuitee
A
Arlene friends
8
Pros:

Convenient to dining and around the city. They need seating area in the lobby (if not you sit in their bar/dining area). Shower curtains needs to replaced and scrub the walls of the shower walls. Other than that, staff are friendly (excellent service) and buffet breakfast has lots of choices including omelet bar.

2025-02-11 via Nuitee
G
George
10
Pros:

I like the location of this hotel. Walking distance to ayala center and the famous house of lechon. The staff are very friendly. The property are clean

2025-02-08 via Nuitee