Hakone Hisui

Hotels
Independent
9.4 (53 reviews)
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631 , Hakone , JP

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Karaoke
Wheelchair accessible
See all facilities

Property Description

Relaxation and Recreation: Enjoy the ultimate pampering with onsite massages, hot springs, and a sauna. Unwind with body treatments and facials, or showcase your singing skills at the karaoke lounge.

Dining and Entertainment: Indulge in delectable meals at the hotel's restaurant, ICHIYUU, or opt for room service. Choose from a variety of drinks at the bar/lounge. Start your day right with a complimentary local cuisine breakfast and take advantage of the shopping options on site.

Convenience and Comfort: Stay connected with complimentary wired and wireless internet access. With a 24-hour front desk, luggage storage, and free self-parking, we ensure a hassle-free stay. Each of the 8 guestrooms is uniquely decorated and equipped with modern amenities for your comfort.

Ready to experience luxury amidst nature? Book your stay at Hakone Hisui now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.4
Based on 53 reviews
ヒロミツ partner
10
Pros:

ウエルカムドリンクは2本しか無かった。二泊したので、4本欲しいかったです。来年も泊まりたいです

2021-11-28 via Nuitee
V
Verified traveler
10
快適な滞在
Pros:

一泊の滞在でしたが4回も温泉に入ってのんびりと過ごせました。
朝食が美味しかったです。

2021-03-21 via Nuitee
H
HIDEKI
10
食事が美味しい。
Pros:

清潔感も有り、とても素敵な宿でした。
建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。
(今回は外周側)
1番 気に入ったのが夕食、朝食共に
サービス含め大変満足のいくお料理でした。
食事に夢中で写真が上手く撮れませんでしたが載せておきます。
温泉も綺麗で良かったです。
お湯はサラッとした感じです。

2020-04-04 via Nuitee
V
Verified traveler
10
とて落ち着ける静かな温泉宿
Pros:

家族でファミリータイプのお部屋(4人部屋)に宿泊しました。
部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。
4人部屋ということでしたが、リビングのソファが2人掛け+1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^;
朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです!

2020-03-20 via Nuitee
V
Verified traveler
8
とても落ち着きます
Pros:

箱根の宿泊先の一番のお気に入りです。
静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。
ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。
また、お邪魔させて頂きます。

2020-02-17 via Nuitee
K
KAORU
10
とても良いホテルです
Pros:

大満足でした。また来たいです。

2019-09-30 via Nuitee
V
Verified traveler
10
レストランのサービスが素晴らしい
Pros:

会員制ホテルだけに、年配の常連客、家族旅行客が多い印象でした。温泉宿でレストランでゆかたがダメなのは珍しいですが、レストランでの接客係が数・質ともに充実しており、ちょっとした高級レストランのイメージでした。

2019-09-24 via Nuitee
A
April partner
10
Pros:

Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.

2019-09-22 via Nuitee
V
Verified traveler
10
Pros:

Love this hotel .

2019-09-15 via Nuitee
わじ family_with_children
10
Pros:

スタッフの対応が良かった。

2019-09-09 via Nuitee
V
Verified traveler
10
食事最高
Pros:

部屋が広くて清潔。食事は和食のコースを食べたが、東京の一流ホテルよりも美味しかった。朝食も大変美味。温泉も広くてきれい。

2019-07-20 via Nuitee
V
Verified traveler friends
10
Pros:

お料理がよかったです
手が込んでいて 見た目もお味も最高です

2019-07-01 via Nuitee
N
Nancy
6
Pros:

One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.

2019-06-08 via Nuitee
V
Verified traveler partner
10
Pros:

Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.

2019-05-30 via Nuitee
V
Verified traveler family
8
Pros:

El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso.
Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable.
Solo un poco retirado .

2019-04-27 via Nuitee
V
Verified traveler family
8
Pros:

The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.

2019-04-20 via Nuitee
V
Verified traveler partner
10
Pros:

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views

2019-04-17 via Nuitee
V
Verified traveler
10
Relaxing Hakone Getaway
Pros:

Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.

2019-04-09 via Nuitee
V
Verified traveler
10
接客も大変満足です。部屋も最高でした!
Pros:

接客も大変満足です。部屋も最高でした!料理も最高です!

2018-12-31 via Nuitee
V
Verified traveler
10
Pros:

We had a fantastic stay here. Great hot spring and private hot bath. Excellent kaiseki dinner and Japanese breakfast. Helpful staff. Very close to Little Prince and Glass Museum too. Atmosphere is superb.

2018-12-30 via Nuitee