Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
No common area
Late check-in policy

Categories

Cleanliness
8.8
Multiple reviews mention cleanliness, highlighting it as a strong point.
Service
9.3
Most reviews praise the friendliness and helpfulness of the staff.
Location
9.3
Conveniently located near the castle and shops, strongly highlighted in reviews.
Room Quality
8.8
Rooms are generally described as comfortable and spacious, with some comments on their quality.
Amenities
8.3
Some reviews mention lack of certain amenities like ice machines, lowering the score slightly.
Value for Money
8.8
Several reviews confirm it's a great value for the price, indicating satisfaction.
Food and Beverage
8.3
Breakfast praised, but limited dining options noted, leading to a lower score.
Overall Experience
8.8
Overall positive sentiment across reviews, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:00

Property Description

Modern Comfort and Convenience

Experience the perfect blend of comfort and convenience at Matsumoto Marunouchi Hotel. Just a stone's throw away from The Japan Ukiyo-e Museum, our air-conditioned rooms offer a relaxing retreat after a day of exploring Matsumoto's attractions. Enjoy amenities such as a TV with satellite channels, a cozy bath, and complimentary toiletries for a truly relaxing stay.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast served each morning at our property. From fresh pastries to hot coffee, our breakfast spread will energize you for a day of sightseeing in Matsumoto.

Personalized Service and Complimentary Motorbikes

Our dedicated staff is always ready to assist you with any inquiries or recommendations at the reception. For a unique way to explore the city, take advantage of our complimentary motorbike rentals upon request. Don't miss the chance to make the most of your stay at Matsumoto Marunouchi Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Location

Guest Reviews

8.8
Based on 1107 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
L
Luke • solo_traveller • de
10
2026-08-27 • via Nuitee
C
CHIA-YU • solo_traveller • jp
9
2026-08-26 • via Nuitee
H
HSIN YI • couple • tw
8
2026-08-26 • via Nuitee
F
Fumio • couple • jp
8
2026-08-25 • via Nuitee
R
Rossana • couple • it
8
Comodità e servizio ottimo
Pros:

Posizione super comoda, camera spaziosa e lo staff gentile e disponibile a supportarci anche nella prenotazione di altre attività

Cons:

Stanze un po’ datate, mancanza dell’onsen

2026-08-23 • via Nuitee
M
Mariachiara • solo_traveller • it
8
Posizione comoda, hotel molto carino
Pros:

La posizione molto buona vicino a castello e centro città, i tanti servizi (biciclette, coin laundry) la suite molto accogliente

Cons:

La sauna a pagamento, mi è sembrato eccessivo visto il prezzo della struttura.

2026-08-22 • via Nuitee
H
HARU • solo_traveller • kr
8
Pros:

청결함

2026-08-21 • via Nuitee
L
Luc • extended_group • fr
8
2026-08-21 • via Nuitee
葵 • solo_traveller • jp
10
また泊まりたいと思う宿泊
Pros:

立地や歴史、部屋の内装、スタッフの対応

Cons:

特になし

2026-08-19 • via Nuitee
N
noboru • couple • jp
8
良かった！
Pros:

部屋の設備等、大変感激しました。

Cons:

朝食の内容がイマイチでした。

2026-08-15 • via Nuitee
K
KYOKO • extended_group • jp
8
Pros:

清潔感があった
スタッフの方も親切だった

2026-08-13 • via Nuitee
R
Rie • extended_group • jp
10
2026-08-12 • via Nuitee
C
Claire • extended_group • fr
8
Pros:

Très bon emplacement
Le prêt des Vélos est une vraie trouvaille

Cons:

Les chambres ne sont pas grandes

2026-08-12 • via Nuitee
D
Daniel • couple • es
8
Hotel bien situado en matsumoto
Pros:

Muy cómodo en cuanto a habitación y en cuanto a ubicacion

Cons:

Quizá que las habitaciones son algo antiguas

2026-08-08 • via Nuitee
N
Nieves • extended_group • es
5
Cons:

El desayuno

2026-08-07 • via Nuitee
熊瀬 • solo_traveller • jp
5
Pros:

具合悪くなってホテルに着いたのですが、スタッフの対応が良かった。

Cons:

お城がみえる部屋とかいてあったけど、期待していたが、天守閣だけ見えました。
10%引きの宿泊料金ではなかったのではないかと今さらですが。

2026-08-07 • via Nuitee
T
Tosiaki • couple • jp
5
2026-08-06 • via Nuitee
G
GoGo • extended_group • il
10
בית מלון שקט במיקום מרכזי
Pros:

חדר בדיוק במידה הנכונה, שירותים מרווחים, מיקום שקט ומרכזי ליד הנחל והטירה! פקידת הקבלה ניסתה לעזור לנו במציאת תכנית לטיול.

2026-07-23 • via Nuitee
K
Kobayashi • couple • jp
5
！？
Pros:

清潔
スタッフの方々の感じが良かったです

Cons:

評価や値段の割に部屋が良くなく
窓を開けたら最悪
ベッドが柔らかくて辛かったです

2026-07-23 • via Nuitee
R
Ralph • family_with_children • gb
8
Great location, great stay!
Pros:

Location nearly opposite the castle is fantastically convenient. Staff super friendly and the hotel is immaculately tidy and well run. Dining room in the cavernous former bank building is Very quirky and rooms are modern, comfortable and very functional.

Cons:

Nothing

2026-07-22 • via Nuitee