Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Limited amenities
No common area
Late check-in policy

Categories

Cleanliness
8.8
Multiple reviews mention cleanliness, highlighting it as a strong point.
Service
9.3
Most reviews praise the friendliness and helpfulness of the staff.
Location
9.3
Conveniently located near the castle and shops, strongly highlighted in reviews.
Room Quality
8.8
Rooms are generally described as comfortable and spacious, with some comments on their quality.
Amenities
8.3
Some reviews mention lack of certain amenities like ice machines, lowering the score slightly.
Value for Money
8.8
Several reviews confirm it's a great value for the price, indicating satisfaction.
Food and Beverage
8.3
Breakfast praised, but limited dining options noted, leading to a lower score.
Overall Experience
8.8
Overall positive sentiment across reviews, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:00

Property Description

Modern Comfort and Convenience

Experience the perfect blend of comfort and convenience at Matsumoto Marunouchi Hotel. Just a stone's throw away from The Japan Ukiyo-e Museum, our air-conditioned rooms offer a relaxing retreat after a day of exploring Matsumoto's attractions. Enjoy amenities such as a TV with satellite channels, a cozy bath, and complimentary toiletries for a truly relaxing stay.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast served each morning at our property. From fresh pastries to hot coffee, our breakfast spread will energize you for a day of sightseeing in Matsumoto.

Personalized Service and Complimentary Motorbikes

Our dedicated staff is always ready to assist you with any inquiries or recommendations at the reception. For a unique way to explore the city, take advantage of our complimentary motorbike rentals upon request. Don't miss the chance to make the most of your stay at Matsumoto Marunouchi Hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.8
Based on 1022 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
S
Stefanos • solo_traveller • nl
6
2026-02-10 • via Nuitee
G
Glenn • couple • au
10
We couldn’t find fault with this hotel, which has an excellent location, very helpful and friendly staff, and serves an
Pros:

In particular, the location is excellent, being only 5 minutes easy walk from the very historic Samurai castle, and on the next block to the interesting City Museum. The well known Ukiyo-e Japanese print museum and the City Museum of Modern Art are short taxi rides away.
The staff, who have enough English to get by, were all most helpful and friendly.
The breakfast had a wide range of Japanese dishes and good Western choices available.
The dinner we had at the hotel one night was an impressive tradition Japanese multi-course banquet, with good French wines available at quite reasonable prices.
Meals are served in the impressive grand hall of the historic building.

Cons:

We honestly could find no fault with this hotel.

2026-01-29 • via Nuitee
A
Angela Lee • extended_group • sg
10
Very clean and new hotel.
Pros:

Very clean and location is great too. Just mins from Matsumoto Castle.

Cons:

Nil

2026-01-23 • via Nuitee
C
Clare • couple • au
7
Pros:

Location was great -.close to frog street and easy to access facilities in both side of the river.

Cons:

Felt a bit tired for the price.

2026-01-23 • via Nuitee
M
Mario • family_with_children • au
10
2026-01-20 • via Nuitee
T
Toshifumi • family_with_children • jp
10
2026-01-20 • via Nuitee
H
Hui Yong • couple • sg
10
Location. Location.
Pros:

Chose this because it is only 3min walk to the castle. Loved that they had the national flags of the customers staying there for the night.
There is also a convenience store very nearby.

Cons:

Would have liked to be able to see the banquet hall even when it is not serving.

2026-01-20 • via Nuitee
M
MARCUS • couple • us
8
Very convenient and satisfactory
Cons:

The room was very small

2026-01-19 • via Nuitee
J
Joyce • solo_traveller • us
10
Wonderful stay in a special place
Pros:

Loved Matsumoto and this hotel. The staff were kind and accommodating. The location is a few blocks from Matsumoto Castle. My first day, I got there just in time for sunset at the castle. Pretty special. On my last day, there was a vintage market over by Frog Street, the shopping street, which is also close by. The city history museum, a block away, was fantastic as was the city art museum. The breakfast service was the best I had on my trip.

2026-01-19 • via Nuitee
J
Janelle • couple • au
8
Comfortable and clean .. friendly staff
Pros:

The room was small but clean and lots of info in English about the aircon and tv .. close to castle and shops Cafe ect

2026-01-18 • via Nuitee
Y
Yuko • solo_traveller • jp
7
2026-01-14 • via Nuitee
L
Lihi • family_with_children • il
8
Pros:

Cute little hotel
Close to the castle. We had a nice experience

2026-01-08 • via Nuitee
P
Patricia • couple • sg
8
Overall stay was present and nice 👍
Pros:

Very near the castle and accessible to the shopping street, although some distance walking needed.

Cons:

Nothing

2026-01-05 • via Nuitee
I
Ifat • family_with_children • il
10
2026-01-04 • via Nuitee
T
Tosiaki • couple • jp
8
良かったかな。
Pros:

ビュッフェ

Cons:

室内のランプがエアコンの風で揺れて、落ち着かなかったところ。

2026-01-03 • via Nuitee
陸 • family_with_children • jp
10
2026-01-03 • via Nuitee
C
CLARENCE • extended_group • sg
3
Aging property with no standout points. Will not stay again.
Pros:

None

Cons:

Old hotel overall

2026-01-03 • via Nuitee
G
giorgia • solo_traveller • br
8
Check in às 15 horas apenas. Cobrança por check in adiantado.
Pros:

Hotel bonito, elegante, bem localizado, quarto relativamente espaçoso (para os padrões locais). Atendimento gentil.

Cons:

O check in é muito tarde, às 15 horas. Não gostei do fato de cobrarem por um check in 1 hora e meia antes, mesmo havendo quartos disponíveis e prontos. Talvez seja algo da cultura japonesa relativamente às regras...mas foge muito ao costume internacional de permitir early check in por ortesia e sem custos quando há disponibilidade.

2026-01-03 • via Nuitee
C
Camilla • solo_traveller • it
8
2026-01-03 • via Nuitee
M
manabu • solo_traveller • jp
10
Pros:

年明けの2・3日の1泊2日で利用させていただきました。
チェックインが遅くなって夜はバタバタしてたので、丁度、近く四柱神社で屋台やってたのでそこで食事は済ませました、年始だったのでやっぱり店も早く閉まると思ってたので気にはしてませんが、次の朝の朝食はホテルのビッフェで豪華な所で食べたので緊張しちゃいました。
伝統建物みたいで結婚式とか出きる所なのでビックリしました。
後、バタバタで行ったので正月気分はしなかったのですが、朝食で正月料理と雑煮が用意されてて食べれて嬉しかったです。

Cons:

特には有りませんでした
今度はゆっくり時間を取って利用したいと思います。

2026-01-03 • via Nuitee