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Facilities
Property facilities
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Massage services
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Chapel/shrine
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Wheelchair accessible
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Coffee Shop on site
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Process in place to check health of guests
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Secured parking
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Bicycle-friendly property
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Experience the perfect blend of comfort and convenience at Matsumoto Marunouchi Hotel. Just a stone's throw away from The Japan Ukiyo-e Museum, our air-conditioned rooms offer a relaxing retreat after a day of exploring Matsumoto's attractions. Enjoy amenities such as a TV with satellite channels, a cozy bath, and complimentary toiletries for a truly relaxing stay.
Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast served each morning at our property. From fresh pastries to hot coffee, our breakfast spread will energize you for a day of sightseeing in Matsumoto.
Personalized Service and Complimentary Motorbikes
Our dedicated staff is always ready to assist you with any inquiries or recommendations at the reception. For a unique way to explore the city, take advantage of our complimentary motorbike rentals upon request. Don't miss the chance to make the most of your stay at Matsumoto Marunouchi Hotel.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs JPY 1000 per day.
Location
Guest Reviews
お掃除が行き届いていた
レストランが2日間とも休みで外に食べに行かないといけなかった。
location
A bit old
The location is great. The room was clean and spacious and well appointed .The staff at breakfast were really nice.
The parking arrangements could be explained better. It is off site and a walk from the hotel. They hand you a basic map and you basically have to get on with it.
The front desk staff are borderline hostile. The lack of any porter or any help with luggage was something I’ve not experienced in Japan. Two front of desk clerks watched my wife struggle with 4 suitcases. Not offering any help, just stood and watched her. I was fetching the car from the offsite parking at the time.
For everything else at this hotel that’s is what I will remember most.
They stood and watched a five foot tall woman drag four large suitcases across the floor and did nothing to help.
I’ve been coming to Japan for 10 years and I don’t recall ever experiencing that from a hotel. Very disappointing
立地だけは良かったが2度目の利用は厳しいと感じた。
部屋も狭く、ベッドもクイーンサイズでは無くダブルサイズ程度。室内空気清浄機が黒色のせいか埃が積もっているのが目立ち使用する気になれなかった。
ヘアドライヤーの持ち手がベタベタしており使用を躊躇った。何よりフロントの方の説明下手にも困惑。
A lovely clean hotel close to the splendid Matsumoto castle with friendly staff.
Stayed for 1 night during a group tour of Japan and we were given a room that would be large even by western standards (so huge for Japan!). It was super clean and very comfortable. Front desk staff were very friendly. Breakfast was very good. The whole experience felt like an intimate 5-star boutique hotel.
The only small downside might be it's a 10-minute walk to get to restaurants.
Recommended
Great location, lovely hotel and very helpful staff
Large room and bed with comfortable seating
Breakfast… hot food was cold. When we asked for bread for toast (only one small crust left in basket) we were told there was no more. Most expensive cup of tea, hard boiled egg and minuscule bread roll I’ve ever purchased.
Spacious room, great location near the Matsumoto Castle and other attractions. The hotel had bicycles for free use and we enjoyed touring the city on these.
Location. Few minutes walk to Matsumoto Castle
Breakfast options were in house
No halal options
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