Hawthorn Extended Stay by Wyndham Port Arthur

Hotels
Hawthorn Suites
10 (126 reviews)
7440 Memorial Boulevard , Port Arthur , us

Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Good location
Clean room size
Nice kitchen facilities
Cons:
Non-functioning toilet
Poor pool condition
Issues with towels

Categories

Cleanliness
10
Issues with room cleanliness, including smoke smell and pool condition.
Service
10
Previous positive experiences and some issues during stay.
Location
10
Positive feedback on the location overall.
Room Quality
10
Room size and kitchen amenities were appreciated.
Amenities
10
Pool was not usable, and towel issues affected the experience.
Value for Money
10
Value impacted by amenities and service issues.
Food and Beverage
10
Breakfast quality was criticized.
Overall Experience
10
Despite challenges, overall impression remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:46

Property Description

Convenient Amenities
Enjoy free WiFi, complimentary breakfast, and a cable TV in every room at Hawthorn Suites by Wyndham Port Arthur. With a work desk in each room, stay productive during your stay.

Convenient Services
Benefit from free parking, 24-hour reception, and laundry facilities at your disposal. Our staff is dedicated to making your stay comfortable and stress-free.

Nearby Attractions
Explore the shops at Central Mall just 1 mile away, or venture to Pleasure Island and Babe Didrikson Zaharias Memorial Golf Course for entertainment and leisure, both just a short drive from the hotel.

Book your stay at Hawthorn Suites by Wyndham Port Arthur now for a convenient and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BPT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

10
Based on 126 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Carolyn couple us
10
2026-06-23 via Nuitee
J
Juston couple us
10
2026-06-17 via Nuitee
C
Caroline family_with_children fr
6
Hôtel correct pour une étape sur la route
Pros:

Chambre.de taille correcte avec kitchenette pratique.

Cons:

La piscine était sale et inutilisable. Petit déjeuner moyen. Climatisation bruyante. Hôtel à proximité d’une voie très passante. On ne peut pas fermer la baignoire pour prendre un bain. Peu de pression à la douche.

2026-04-14 via Nuitee
L
Ladicam family_with_children us
2
I will never book here again. They need to do a better job at cleaning up, and the service horrible.
Pros:

Location was great.

Cons:

The customer service was horrible. The bathroom was dirty. The beds are uncomfortable.

2026-03-19 via Nuitee
B
billyjoebob12 Business Sydney, New South Wales
2
Nice staff. HORRIBLE HOTEL!!!
Pros:

The staff there was incredibly nice, welcoming and just plain lovely!!!
Really terrific. HOWEVER the hotel is NOT GOOD!! The rooms are bare bones but okay. But the breakfast is just awful. Revolting would be the kindest thing I can say. I had to go out for brekkie. The gym was a total joke!
The machines that worked (2 of the very few machines they had were broken) were old and terrible. The one treadmill completely reset itself every two minutes, and the bike had one wheel/foot missing. Absolutely horrible!!! The attached picture of the one and only elevator says it all! I would NEVER STAY THERE again!!!!!
NEVER!!!!

2026-01-31 via Tripadvisor
J
Jayma Dulin family_with_children us
9
2026-01-31 via Nuitee
J
JENNIFER family_with_children us
5
Pros:

Quite

Cons:

Pool was nasty the whole reason was to go swimming

2026-01-19 via Nuitee
R
Rachel couple us
8
2026-01-19 via Nuitee
J
Judy extended_group us
2
My stay was uncomfortable.
Pros:

I liked the location.

Cons:

I didn’t like not having a functioning toilet in my room for 2 of my 3 night stay.
I didn’t like the fact that I was put in a room that housekeeping had previously reported to the front desk that there was a problem with the toilet.
I didn’t like being told to use the restroom on the first floor common area, which had no hand soap in the dispenser or paper towels to dry my hands.
I didn’t like the way the staff handled the situation.
I didn’t like coming back to the room expecting the repair to be completed and not having it done or any idea of when it would be done.

2025-10-31 via Nuitee
N
Nicholas family_with_children
4
Pros:

Was very upset to find after calling 2 days befor our trip and was told pool was clean and ready (wasn’t ) green and dirty and when asked for towels was informed there wasn’t any I have 4 guest and 3 towels ! I drove 2 1/2 hours because I loved the service I had previous visits to the same place . I was very upset and not impressed about the service

2025-08-24 via Nuitee
M
Melissa couple us
8
Overall are stay was good.
Pros:

Very clean and loved the size of our room. Loved having a kitchen in the room as well. Breakfast was good and the beds were comfortable.

Cons:

Room smelled like smoke all the time. Also the pool was green and couldn’t use it.
Housekeepers also took our towels after the first time they cleaned the room, and when we went to get more the next morning for a shower, the desk said they couldn’t get us any until housekeepers came in at 9. We had to use hand towels.

2025-08-22 via Nuitee
T
Todd
10
Pros:

Excellent overall but breakfast was not very good. Stale Bagels and Scrambled eggs were not good.

2025-07-29 via Nuitee
J
Joseph family with young children us
10
Exceptional
2025-06-30 via Nuitee
D
Deadra review category business travellers us
10
💥
Pros:

Everything especially breakfast🥰

Cons:

N/a

2025-06-26 via Nuitee
C
Cardenas young couple us
8
Very good
2025-06-10 via Nuitee
S
Summer young couple us
1
Bad
2025-06-09 via Nuitee
Y
Yates family with young children us
9
Superb
2025-06-05 via Nuitee
S
Susan
8
Pros:

Property was clean, staff was nice and the only gripe would be the pillows were too overstuffed. So hard on my neck.

2025-05-05 via Nuitee
R
Ronisha
8
Pros:

Nice property and front staff was super nice

2025-04-25 via Nuitee
R
Ronald
10
Concern.
Pros:

The hotel was clean and the room was too. The only concern i have was when the maid service left she did not leave us any wash clothes there was only one in the room. My husband went down to the desk and asked for a couple more since there was only one. When we arrived home this evening he was looking at the charges and there was like a $87 charge pending on our statements for a 2 pk of something. I am wondering if this charge is those wash clothes. If this charge goes through i will be calling for an explanation to why this is on our CC statement.

2025-04-06 via Nuitee