Travelodge Georgetown, Penang

Hotels
•
Travelodge
7.5 (541 reviews)
101, Macalister Road , George Town , MY
+60 4-226 0084

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Spacious rooms
Cons:
Limited parking
Carpet smell
No hot water
Service issues

Categories

Cleanliness
7
Several reviews indicated issues like carpet smell and musty room, reflecting a below-average cleanliness perception.
Service
7.5
Service was described as standard, and some guests appreciated the staff's friendliness despite a few complaints.
Location
8
Many reviews highlighted the good location, making it convenient to access attractions and restaurants.
Room Quality
7.5
Rooms were generally described as clean and spacious, though some reported issues like bad smells.
Amenities
7.5
Amenities are average with some positive feedback on facilities like easy check-in/out and pool.
Value for Money
7.5
The value for money is perceived as satisfactory, although some find the rate high for the service and amenities provided.
Food and Beverage
7.5
Not many comments directly addressed food and beverage, hence the standard rating.
Overall Experience
7.5
A mixed overall experience with notable positives in location and service but highlighted issues in cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:35

Property Description

Convenient Location in UNESCO World Heritage Site
Embrace the charm of George Town at Travelodge Georgetown, Penang, conveniently located near major attractions like Penang State Museum and Chinatown, allowing you to immerse yourself in the city's rich culture.

Modern Comforts and Amenities
Experience comfort in our contemporary-style rooms equipped with essential amenities like a flat-screen TV, free WiFi, and en suite bathrooms with rain shower facilities.

Leisure and Wellness Facilities
Indulge in relaxation with free access to our outdoor swimming pool and fitness center, ensuring a rejuvenating stay at Travelodge Georgetown, Penang.

Ready to experience the vibrant city of George Town? Book your stay with us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 9 rooms or more, different policies and additional supplements may apply.

Kindly note that we are a cashless hotel.

All payments including room, deposits, and restaurant and bar purchases must be made using one of the following methods:
Visa, Mastercard, American Express, Online Transfer, Global Payment Link, Touch ’n Go, DuitNow QR, or other major e-walletsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.5
Based on 541 reviews
Cleanliness: 7
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
W
wong • family_with_children • my
7
rooms is large but interior design simple but not nice
Pros:

location and spacious of room

Cons:

very limited parking space

2026-10-30 • via Nuitee
H
Hamid • couple • my
3
Bad
Pros:

The receptionist working in the morning shift . Pleasant demeanour .

Cons:

Upon arrival at 1:30 am thereabouts. There was no parking space left . ( not as advertised in booking.com ) The front lobby door was locked . The security guard whom was not cordial at all lazily tapped us in .
Upon walking towards reception, the lady wasn’t smiling and had like suspicious look at me . It was almost 2:00 am and I too was tired . When checking in , she talked in a demeaning voice . When asked about the non existence parking , she merely said “ You can complain in booking.com’s website . “ Not wanting to argue , I just took the keys and went to my room . The hot water wasn’t hot at all . At 2:30 am that’s a bit uncomfortable . I immediately went to sleep as I had a long day ahead .

2026-10-29 • via Nuitee
H
Hee Lup • extended_group • tw
3
Breakfast was a scam and pillows were smelly.
Pros:

Good location with many restaurants and shops are nearby.

Cons:

The official pictures from the breakfast are a scam. Very few hot dish choices. No cereal. No salad. No egg station (only hard-boiled egg slices). Only 1 type of bread, 1 type of fruit, 1 choice of fruit juice, simple coffee and tea but no milk. This is a total scam!

The pillows were smelly. Faucet was loose. No hand soap, no hair conditioner.

2026-10-27 • via Nuitee
B
Bekalan • solo_traveller • my
10
2026-10-25 • via Nuitee
D
Damien • couple • sg
9
Love the stay other than the "No On-Site Laundry".
Pros:

1) Room:
a) Bed was comfy and provide very good sleep ( Double pillows & pillow support was good )
b) Hot water was good and water pressure is good too.
2) Location: Was good as it is near to some POI
3) On-Site parking was good, additional parking was right beside the hotel

Cons:

1) The bath room without door, during bathing water spill out to the pooing and sink portion of the toilet and wet the whole toilet.
2) Without inhouse coin laundry but lucky we found one just 5 mins walk. It is call "Clean Penguin". The price is great and the wash & dry timing is good, Operating hour: 0700hrs ~ 2200hrs. Payment only accept E-Wallet, as it is join to a hotel you can try to seek help from them to made payment and you pay them back in cash.

2026-10-24 • via Nuitee
I
Ing Hee • solo_traveller • my
6
2026-10-09 • via Nuitee
N
Nurwaldan • solo_traveller • my
10
2026-09-18 • via Nuitee
M
Manmanzal • couple • my
10
2026-09-17 • via Nuitee
W
Wai Mun • extended_group • my
7
value
Pros:

location

Cons:

not enough car park

2026-09-16 • via Nuitee
M
Myrna Sari • extended_group • id
10
will definitely stay here again
Pros:

location n the great employee

Cons:

none

2026-09-12 • via Nuitee
Y
Yap • extended_group • my
7
2026-09-12 • via Nuitee
J
Juliyusma • family_with_children • my
7
2026-09-10 • via Nuitee
P
Peng Hoe • solo_traveller • my
9
Pros:

The rooms are spacious and the bed is very comfortable for me.

Cons:

The swimming pool is rather small

2026-09-08 • via Nuitee
R
Richard • couple • au
8
Great value and location, staff very helpful.
Pros:

Great location to attractions and old town

2026-09-08 • via Nuitee
A
amala • couple • my
5
Good
Pros:

Very clean and safety

Cons:

Got lots ants

2026-09-07 • via Nuitee
I
Izham • couple • my
8
2026-09-06 • via Nuitee
N
NORMAN CHOO • family_with_children • my
5
This was my 3rd and likely last visit to this hotel, which sadly has deteriorated over the years.
Pros:

Size of the room and bathroom is big. Front desk staff was attentive and helpful.

Cons:

This is actually my 3rd visit over 12 years and what was once a basic but nice hotel, has deteriorated into a very poorly maintained establishment. The culture needs a rethink, cleaning staff walking around corridors barefeet, rooms not cleaned properly (dusty, bits and pieces of dirt and rubbish of previous guest clearly visible, stains in bathroom).

Most annoying is the parking situation. I can understand that spaces are limited and it's first come first serve. But during my recent visit, spots were "reserved" for favored individuals. Even the OKU parking was reserved for non-OKU with designated number plate and when front-desk staff was question, response was this was for hotel guest here for medical tourism. Can you imagine that? Another car park was reserved for "Menteri" but you'll see an average sedan parked there when traffic cone was removed.

That was my 3rd and last visit to Travelodge. Missed the good old days.

2026-09-05 • via Nuitee
H
Huei Ying • solo_traveller • my
8
2026-09-05 • via Nuitee
M
Mat • solo_traveller • my
8
Pros:

Room is clean

Cons:

Limited parking

2026-09-04 • via Nuitee
M
Muhammad Adha Adzli • family_with_children • my
10
2026-09-03 • via Nuitee