Travelodge Georgetown, Penang

Hotels
•
Travelodge
7.5 (541 reviews)
101, Macalister Road , George Town , MY

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Spacious rooms
Cons:
Limited parking
Carpet smell
No hot water
Service issues

Categories

Cleanliness
7
Several reviews indicated issues like carpet smell and musty room, reflecting a below-average cleanliness perception.
Service
7.5
Service was described as standard, and some guests appreciated the staff's friendliness despite a few complaints.
Location
8
Many reviews highlighted the good location, making it convenient to access attractions and restaurants.
Room Quality
7.5
Rooms were generally described as clean and spacious, though some reported issues like bad smells.
Amenities
7.5
Amenities are average with some positive feedback on facilities like easy check-in/out and pool.
Value for Money
7.5
The value for money is perceived as satisfactory, although some find the rate high for the service and amenities provided.
Food and Beverage
7.5
Not many comments directly addressed food and beverage, hence the standard rating.
Overall Experience
7.5
A mixed overall experience with notable positives in location and service but highlighted issues in cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:35

Property Description

Convenient Location in UNESCO World Heritage Site
Embrace the charm of George Town at Travelodge Georgetown, Penang, conveniently located near major attractions like Penang State Museum and Chinatown, allowing you to immerse yourself in the city's rich culture.

Modern Comforts and Amenities
Experience comfort in our contemporary-style rooms equipped with essential amenities like a flat-screen TV, free WiFi, and en suite bathrooms with rain shower facilities.

Leisure and Wellness Facilities
Indulge in relaxation with free access to our outdoor swimming pool and fitness center, ensuring a rejuvenating stay at Travelodge Georgetown, Penang.

Ready to experience the vibrant city of George Town? Book your stay with us now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 9 rooms or more, different policies and additional supplements may apply.

Kindly note that we are a cashless hotel.

All payments including room, deposits, and restaurant and bar purchases must be made using one of the following methods:
Visa, Mastercard, American Express, Online Transfer, Global Payment Link, Touch ’n Go, DuitNow QR, or other major e-walletsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.5
Based on 541 reviews
Cleanliness: 7
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
N
Nurwaldan • solo_traveller • my
10
2026-09-18 • via Nuitee
M
Manmanzal • couple • my
10
2026-09-17 • via Nuitee
W
Wai Mun • extended_group • my
7
value
Pros:

location

Cons:

not enough car park

2026-09-16 • via Nuitee
M
Myrna Sari • extended_group • id
10
will definitely stay here again
Pros:

location n the great employee

Cons:

none

2026-09-12 • via Nuitee
Y
Yap • extended_group • my
7
2026-09-12 • via Nuitee
J
Juliyusma • family_with_children • my
7
2026-09-10 • via Nuitee
P
Peng Hoe • solo_traveller • my
9
Pros:

The rooms are spacious and the bed is very comfortable for me.

Cons:

The swimming pool is rather small

2026-09-08 • via Nuitee
R
Richard • couple • au
8
Great value and location, staff very helpful.
Pros:

Great location to attractions and old town

2026-09-08 • via Nuitee
A
amala • couple • my
5
Good
Pros:

Very clean and safety

Cons:

Got lots ants

2026-09-07 • via Nuitee
I
Izham • couple • my
8
2026-09-06 • via Nuitee
N
NORMAN CHOO • family_with_children • my
5
This was my 3rd and likely last visit to this hotel, which sadly has deteriorated over the years.
Pros:

Size of the room and bathroom is big. Front desk staff was attentive and helpful.

Cons:

This is actually my 3rd visit over 12 years and what was once a basic but nice hotel, has deteriorated into a very poorly maintained establishment. The culture needs a rethink, cleaning staff walking around corridors barefeet, rooms not cleaned properly (dusty, bits and pieces of dirt and rubbish of previous guest clearly visible, stains in bathroom).

Most annoying is the parking situation. I can understand that spaces are limited and it's first come first serve. But during my recent visit, spots were "reserved" for favored individuals. Even the OKU parking was reserved for non-OKU with designated number plate and when front-desk staff was question, response was this was for hotel guest here for medical tourism. Can you imagine that? Another car park was reserved for "Menteri" but you'll see an average sedan parked there when traffic cone was removed.

That was my 3rd and last visit to Travelodge. Missed the good old days.

2026-09-05 • via Nuitee
H
Huei Ying • solo_traveller • my
8
2026-09-05 • via Nuitee
M
Mat • solo_traveller • my
8
Pros:

Room is clean

Cons:

Limited parking

2026-09-04 • via Nuitee
V
Veny • family_with_children • my
10
Pros:

⭐⭐⭐⭐⭐
I had a wonderful stay at this hotel. The hotel was beautiful, clean, and very comfortable. The swimming pool and all the facilities were excellent and completely satisfying. The service was really good, and the customer service was friendly, helpful, and welcoming. Overall, I had a great experience and truly enjoyed my stay. I would definitely recommend this hotel and would love to visit again! ❤️

2026-09-03 • via Nuitee
M
Muhammad Adha Adzli • family_with_children • my
10
2026-09-03 • via Nuitee
M
Mohammed • solo_traveller • gb
4
Pros:

It was standard with no gimmicks .

Cons:

The breakfast choice was not good at all .

2026-09-01 • via Nuitee
I
Ikhwan Hafiz • solo_traveller • my
7
Value hotel but poor breakfast
Pros:

Gym , shower and beds.

Cons:

Lack of foods for breakfast. I also heard others guest also complaint about this.

2026-08-31 • via Nuitee
J
Jothi Lakshimi • solo_traveller • ae
1
2026-08-27 • via Nuitee
T
Thuraiarasu • couple • my
10
2026-08-24 • via Nuitee
P
Pat • couple • au
7
Room good, a bit aged, location good, cafe in foyer great. Breakfast! Forget about it
Pros:

Upgraded to a suite, which was great for the extra room. No air conditioner, fans only ! Got a bit warm thoughout the night. Fan on low hummed.

Cons:

Breakfast, which was included, was the worst experience of our stay there, lots of items had run out with over an hour to go before the time allowed finished.
Most staff & food favoured the local population.
The staff could not understand or weren’t interested in us or following up on our requests.
The indoor pool was yellow & slimy looking, we refused to use it. No pool towels available

2026-08-17 • via Nuitee