DoubleTree by Hilton Lincoln

Hotels
Doubletree by Hilton
8.4 (3276 reviews)
Brayford Wharf North , Lincoln , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Cleanliness issues

Categories

Cleanliness
7.26
Some guests mentioned dirty carpets and unclean rooms.
Service
10
Many reviews highlighted friendly and helpful staff.
Location
9.73
Consistently praised for excellent location.
Room Quality
7.27
Reports of cold rooms and issues with heating.
Amenities
7.72
Hotel offers good amenities but certain aspects need attention.
Value for Money
7.75
Several complaints regarding pricing versus quality received.
Food and Beverage
8.71
Quality breakfast mentioned positively.
Overall Experience
8.76
Mixed reviews, some enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:27

Property Description

Waterfront Location and Stunning Views
Experience breathtaking views of Lincoln's skyline and cathedral from our rooftop restaurant and bar. The glass lift offers a unique perspective of the city as you ascend to your room.

Luxurious Room Amenities
Indulge in modern comforts with LED TVs, Freeview, and complimentary tea and coffee facilities in every room. Rest assured with a private bathroom and convenient hairdryer during your stay.

Fine Dining and Relaxation
Savor a delectable meal at the Marco Pierre White Steakhouse Bar & Grill on the fifth floor. Unwind with a refreshing drink at the chic Electric Bar.

Ready to elevate your stay in Lincoln? Book your experience at DoubleTree by Hilton Lincoln today.

Important information:

Please note: Some guest bedrooms are undergoing a phased refurbishment from 1st January 2026 to 1st February 2026. We’re working to minimize disruption. All services remain available and affected rooms will not be allocated to occupied areas where possible.

A LED TV with Freeview, tea and coffee making facilities and a hairdryer are also provided in every room. All rooms have a private bathroom with shower facilities."
DoubleTree by Hilton Lincoln has recently completed a refurbishment of guest bedrooms, enhancing comfort for residential conferences and corporate events."

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.

Location

Guest Reviews

8.4
Based on 3276 reviews
Cleanliness: 7.26
Service: 10
Location: 9.73
Room Quality: 7.27
Amenities: 7.72
Value for Money: 7.75
Food and Beverage: 8.71
Overall Experience: 8.76
S
Stanyon family_with_children gb
8
2026-03-13 via Nuitee
D
Dawn couple gb
10
Pros:

Good layout and facilities of the room, very large tv, very good location.

Cons:

Nothing.

2026-03-13 via Nuitee
J
janice extended_group gb
9
Lovely but pillows old and not good quality and uncomfortable and rushed to eat breakfast.
Pros:

Breakfast lovely and lots of choice

Cons:

Told breakfast finished at 10 by reception when booking in but was told by restaurant staff next day that it finished at 930 so had 15 mins to eat. Not happy and was still hungry as hardly had time to eat anything.

2026-03-12 via Nuitee
J
James couple gb
9
Ticks all the boxes, add a bottle of water for a 10
Pros:

Very clean, very modern, great location and very professional welcome. Ticked all the boxes. Warm cookie on arrival, nice touch!

Cons:

I think a bottle of water in the room would be something to think about as at the prices charged it’s definitely affordable.

2026-03-11 via Nuitee
S
simon couple gb
8
Lovely hotel - cold restaurant and bar spoilt the meal
Pros:

It’s a fab location

Cons:

The bar and restaurant temperatures were way to cold - we did tell the staff they tried but didn’t appear to have the ability to turn the heating up
It made us rush our meal - which spoilt the night and we even took our drinks from the bar to our room because it was freezing in the bar (and my husband is never cold)
No better at breakfast either
Granted it was a cold weekend and it snowed but it was winter and I think it was warmer outside

2026-03-10 via Nuitee
M
Magdalena family_with_children gb
10
2026-03-10 via Nuitee
S
Stephanie family_with_children gb
9
Lovely hotel...needs a couple tweaks.
Pros:

First time staying here, and was impressed by the hotel and the staff. Was able to check in a little earlier which was nice as we travelled for our anniversary. Was also give 2 complementary cookies, sadly I couldn't eat due to nut allergy but my other half enjoyed them.
Our room was spacious and clean and tidy.
Your very close to alot of good restaurants and shops. Would recommend eating in the Marco pierre restaurant in the hotel as the food was exceptional and the service was great.

Cons:

Sadly as comfy as the bed was the pillows were too soft, both pillows as you get 2, were too soft. The bed makes alot of noise when turning over so when your trying to have a romantic evening not quite what is a mood setter. Lol
There isnt a mini fridge which would of helped just for water and milk from the shop for teas and coffees and just snacks if needs be.
Whilst our room was dark there was a gap in the side which let light in. That could be changed maybe which a strip of material.
There was a lot of foot traffic past our room and housekeeping are not exactly quiet, slamming toilet seats on cleaning and room doors aren't as slow closing as they could be.

2026-03-08 via Nuitee
M
Martin couple gb
8
One night before uni interview
Pros:

Great location, really close to the university

Cons:

Parking in the hotel is limited, although good value multi storey is a short walk away

2026-03-07 via Nuitee
S
Shaun family_with_children gb
10
2026-03-07 via Nuitee
T
Tracey extended_group gb
7
Passable stay with a lovely view, but for price would have expected better
Pros:

Room lovely...bedding very thin so was cold. There were plaster fixings on the carpet which I stood on in the night...ouch ! Breakfast was very busy...not a lot of gluten free options...Ladies on reception did apologise when I gave them the plaster fixings and feedback

Cons:

Cleanliness of room....debris from building works left on carpet....minimal tea etc....

2026-03-07 via Nuitee
V
Vince family_with_children gb
10
Pros:

Good location, on waterfront short walk to the main area's

2026-03-06 via Nuitee
B
Brumby couple gb
1
Rude staff at reception.
Pros:

Most of the staff was great apart from one woman at reception. Young lady,
Had a problem with the bed it was broke, and constantly squeaking. Never slept a wink all night. tells us what is she suppost to do. I booked a room with a view, we got the back of the car park, a bath and a queen bed. Paid extra, She said will up grade us.
She down graded us. To a double, and a shower. Also when booked said free parking had to pay £16 extra. Never had breakfast as was only croissants / continental, which isn't for us.
no cooked breakfast. Ended up going somewhere else. So would like part refund. In all our lives never been this horrendous. It was a lovely place. Restaurant and top bar, Just not the room the bed. Or what we asked and paid for. Or the certain woman.

Cons:

As above

2026-03-06 via Nuitee
D
Doug extended_group gb
9
2026-03-05 via Nuitee
S
samantha family_with_children gb
9
Great stay
Pros:

Bedroom was lovely. Breakfast was nice.

Cons:

It would be nice if they had a nicer reception with coffee etc

2026-03-05 via Nuitee
P
paula couple gb
10
2026-03-05 via Nuitee
P
Paul family_with_children gb
10
Pros:

Everything

Cons:

Nothing

2026-03-04 via Nuitee
C
Cameron couple gb
10
2026-03-04 via Nuitee
J
Jade couple gb
10
2026-03-03 via Nuitee
E
Emma couple gb
6
Passable
Pros:

Staff were exceptionally good.
The bed was uncomfortable, too hard for us.
The breakfast was ok but terrible tea and lukewarm. Coffee excellent.
Being charged £16 for parking was not acceptable on top of the room rate charged.
Had a lovely evening meal but again quite expensive for what it was.

Cons:

Bed, slept terribly and heating system was hit and miss.

2026-03-03 via Nuitee
P
Philip couple gb
9
excellent friendly staff, good location, good parking, big bed
2026-03-02 via Nuitee