iStay Hotel Monterrey Histórico

Hotels
7.6 (2221 reviews)
José María Morelos 191 Poniente Colonia Centro. , Monterrey , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedroom
Cons:
Elevator issues
Cleanliness concerns
Old facilities

Categories

Cleanliness
6.6
Many reviews mention issues with cleanliness, particularly in bathrooms and with dampness.
Service
8.6
General sentiment indicates staff are friendly and helpful, though some specific service issues were reported.
Location
9.6
Many reviews positively highlight the convenient and favorable location of the hotel.
Room Quality
6.6
Several complaints about rooms being old, damp, or poorly maintained.
Amenities
6.6
Concerns expressed regarding the elevator, lack of basic amenities, and pictures misleading.
Value for Money
7.6
Some guests felt the price was too high compared to the quality experienced.
Food and Beverage
6.6
Negative comments about the breakfast options and quality.
Overall Experience
8.6
Despite various issues, some guests had favorable stays and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:31

Property Description

Luxurious Amenities
Featuring an outdoor pool, tennis court, and gym, iStay Hotel in Monterrey offers a luxurious stay for guests looking to relax and stay active during their visit.

Modern Comforts
Each air-conditioned room is equipped with a flat-screen satellite TV, work desk, and cozy carpeted floors, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services
With free WiFi, on-site parking, and a range of services including laundry, ironing, and dry cleaning, iStay Hotel goes above and beyond to cater to the needs of its guests. Book now for a delightful stay in the heart of Monterrey.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2221 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.6
Room Quality: 6.6
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
R
Ramos solo_traveller us
10
2026-03-27 via Nuitee
S
sosa lara solo_traveller mx
6
No cumplió espectativas
Pros:

Ubicación

Cons:

En el hotel se hospedan en su mayoría grupos numerosos de hombres que van a visar, en toda mi estancia no ví a ninguna mujer, ni a ninguna familia. La verdad no te da un ambiente de confianza o seguridad. Las instalaciones ya son viejas y se ven sucias, hay un solo elevador y es mucha gente la que está en el hotel y requiere su uso. Cómo mujer no te sientes segura ahí. No parece un hotel de cadena.

2026-03-25 via Nuitee
L
Luis Osvaldo family_with_children mx
8
2026-03-23 via Nuitee
V
Víctor Manuel couple mx
10
2026-03-23 via Nuitee
R
Ramos solo_traveller us
10
2026-03-22 via Nuitee
E
enrique couple mx
9
2026-03-22 via Nuitee
O
Ortigoza family_with_children mx
5
Cons:

El internet no funciona, muebles de habitacion en malas condiciones.

2026-03-21 via Nuitee
A
Alia couple mx
9
Pros:

cuarto sin alfombra

Cons:

el elevador y pasillos

2026-03-21 via Nuitee
R
Rafael extended_group mx
1
2026-03-20 via Nuitee
M
Miriam extended_group mx
2
Pesimo
Pros:

Nada esta horrible,

Cons:

Sucio, obscuro, viejo, sin mantenimiento, habitaciones muy pequeñas, un solo elevador NO SE DEJEN ENGAÑAR POR LAS FOTOS nada que ver con la realidad.. además estaba lleno de hombres y había mucho ruido

2026-03-19 via Nuitee
R
Rocio yasmin family_with_children mx
10
2026-03-18 via Nuitee
E
Evens couple mx
10
2026-03-17 via Nuitee
M
Miguel extended_group mx
8
2026-03-15 via Nuitee
R
Rosales extended_group us
3
2026-03-13 via Nuitee
A
Angelica3378 couple us
9
Pros:

The location is great

2026-03-11 via Nuitee
G
Gonzalez couple mx
10
Pros:

Tengo 15 años estar yendo a pasar semana santa y fin de año y siempre he tenido muy buena atención cuando no encuentro con ustedes me voy a la traabotel

2026-03-10 via Nuitee
G
Guajardo extended_group mx
10
X
Pros:

La ubicación

Cons:

Todo bien.

2026-03-09 via Nuitee
R
RUBY solo_traveller mx
10
Pros:

Limpieza

Cons:

N/A

2026-03-06 via Nuitee
B
Barron extended_group mx
9
2026-03-02 via Nuitee
A
ANTONIO solo_traveller mx
10
2026-03-02 via Nuitee