iStay Hotel Monterrey Histórico

Hotels
7.6 (2268 reviews)
José María Morelos 191 Poniente Colonia Centro. , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedroom
Cons:
Elevator issues
Cleanliness concerns
Old facilities

Categories

Cleanliness
6.6
Many reviews mention issues with cleanliness, particularly in bathrooms and with dampness.
Service
8.6
General sentiment indicates staff are friendly and helpful, though some specific service issues were reported.
Location
9.6
Many reviews positively highlight the convenient and favorable location of the hotel.
Room Quality
6.6
Several complaints about rooms being old, damp, or poorly maintained.
Amenities
6.6
Concerns expressed regarding the elevator, lack of basic amenities, and pictures misleading.
Value for Money
7.6
Some guests felt the price was too high compared to the quality experienced.
Food and Beverage
6.6
Negative comments about the breakfast options and quality.
Overall Experience
8.6
Despite various issues, some guests had favorable stays and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:31

Property Description

Luxurious Amenities
Featuring an outdoor pool, tennis court, and gym, iStay Hotel in Monterrey offers a luxurious stay for guests looking to relax and stay active during their visit.

Modern Comforts
Each air-conditioned room is equipped with a flat-screen satellite TV, work desk, and cozy carpeted floors, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services
With free WiFi, on-site parking, and a range of services including laundry, ironing, and dry cleaning, iStay Hotel goes above and beyond to cater to the needs of its guests. Book now for a delightful stay in the heart of Monterrey.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 2268 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.6
Room Quality: 6.6
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 8.6
G
Gibran David • solo_traveller • mx
8
Buena opción para estancia céntrica.
Pros:

Ubicación.

Cons:

Las llaves de la habitaciones fallaban constantemente.

2026-04-18 • via Nuitee
V
Valdez • solo_traveller • mx
4
Cons:

No me gusta que solo tengan un elevador porque se sube mucha gente y se pierde mucho el tiempo

2026-04-17 • via Nuitee
V
Valdez • solo_traveller • mx
10
Pros:

Todo está súper bien

2026-04-15 • via Nuitee
A
Aguilar valdes • solo_traveller • mx
10
2026-04-15 • via Nuitee
A
Aguilar valdes • solo_traveller • mx
10
2026-04-15 • via Nuitee
C
Carlos • solo_traveller • mx
10
Pros:

Todo bien

2026-04-14 • via Nuitee
E
Esteban • family_with_children • mx
9
Sin comentarios
Pros:

El desayuno y su ubicación excelente

Cons:

Todo bien

2026-04-14 • via Nuitee
L
López • extended_group • mx
8
2026-04-14 • via Nuitee
E
Edgar • solo_traveller • mx
9
Pros:

Céntrico

Cons:

Se veía sucio y solo hay 1 Elevador funcionando para 16 pisos.

2026-04-13 • via Nuitee
E
Edgar • solo_traveller • mx
9
2026-04-12 • via Nuitee
P
Perla Elizabeth • extended_group • mx
10
Pros:

Everything but the cleaning staff

Cons:

The staff constantly open my door

2026-04-09 • via Nuitee
J
Jorge • couple • mx
7
2026-04-09 • via Nuitee
L
libertad • extended_group • mx
1
Pros:

Quizá la ubicación

Cons:

Limpieza, instalaciónes, personal , todo mal

2026-04-08 • via Nuitee
G
Gonzalo MAanuel • extended_group • mx
9
2026-04-08 • via Nuitee
J
Jose Antonio • couple • mx
10
Excelente, si pienso regresar.
Pros:

Excelente trato del personal, la recepción fue rápida y amable, la habitación muy limpia, el personal del restaurante atiende excelente y la ubicación está muy bien .

Cons:

Había una fuga en el sanitario, por lo demás todo bien

2026-04-06 • via Nuitee
J
Jose • couple • us
10
2026-04-06 • via Nuitee
R
Ricardo • extended_group • mx
10
Pros:

La hubicacion y el trato

Cons:

Nada

2026-04-05 • via Nuitee
U
Ulage • couple • mx
7
Pros:

Habitación cómoda
Céntrico

Cons:

Solo hay un elevador
Requiere mantenimiento en general , se ve como un hotel viejo y descuidado
En el baño salio una cucaracha
Me desactivaron mi llave y tuve que bajar a notificar

2026-04-01 • via Nuitee
H
Hugo A Hernandez • couple • mx
10
Pros:

Cercania a lugares del centro de Monterrey

Cons:

Solo cuenta con un solo elevador como desde hace 100 años, segun los reviews pasados,y muy pequeño pero funciona rapido

2026-03-31 • via Nuitee
C
cristian • extended_group • co
3
No es como en las fotos
Pros:

Realmente nada

Cons:

Nada se parece a las fotos, había mal olor en las habitaciones, no cambiaban las toallas

2026-03-31 • via Nuitee