Sotetsu Fresa Inn Tokyo-Kyobashi

Hotels
Sotetsu Fresa Inn
8 (4739 reviews)
Chuo-ku Kyobashi 2-11-1 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Shared lounge/TV area
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good cleanliness
Cons:
Room size issues
Elevator smell
Bathroom refresh needed

Categories

Cleanliness
7.75
Overall cleanliness was frequently noted as high, but some reviews mentioned issues needing refresh.
Service
8.75
Numerous positive mentions of staff being helpful and accommodating.
Location
8.75
Location was frequently cited as convenient and exceptional.
Room Quality
7.25
Rooms were generally clean but some complaints about size and smell.
Amenities
7.75
Amenities provided included bath products which were appreciated.
Value for Money
7.75
Overall perceived value was positive given location and service.
Food and Beverage
7.75
Not much feedback on food and beverage specifically, assumed standard quality for this hotel tier.
Overall Experience
8.25
Guests expressed a strong willingness to return and overall satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:33

Property Description

Modern Accommodations
Fresa Inn Kyobashi, established in 2011, offers contemporary rooms with Sealy beds, LCD TVs, and free Wi-Fi. The air-conditioned rooms boast a sleek design in neutral tones, complete with nightwear, a cooler box, and an electric kettle for convenience.

Convenient Location
Situated just minutes away from subway stations, guests have easy access to popular areas like Ginza, Asakusa, Ueno, and Shibuya. JR Tokyo Station is also within walking distance, providing seamless travel connections.

On-Site Amenities
The hotel provides a range of amenities including a lobby with complimentary coffee & tea, a microwave, a coin-operated laundry, and a 24-hour front desk for guests' convenience. Indulge in a traditional Japanese breakfast at SUSHI BAR Kyobashi Gensei for a delightful start to your day.

Book your stay at Fresa Inn Kyobashi now for a memorable and comfortable experience.

Important information:

Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

From Takaracho Subway Station, Exit A7 is nearest to the hotel.
From Kyobashi Subway Station, Exit 6 is nearest to the hotel

Please note that smoking preferences are subject to availability, and cannot be guaranteed. If you request a nonsmoking room, you may get a room where smells have been neutralized with a deodorizing spray.

Please note the hotel cannot arrange any external reservations such as tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in/check-out dates. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. For more information, please contact the property directly.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to traveling, and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.

Please note that this property doesn't accept cash payments. Please use a credit card (Visa, Master, JCB, AMEX, Diners, Discover, Union Pay) or a QR code payment (LINE Pay, PayPay, d-Barai, auPAY, Rakuten Pay, ALIPAY, WeChatPay) for payment.

Please note there are no amenities such as toothbrushes and razors in the room. Please bring it from the free amenity corner in the lobby.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4739 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
J
Joanne solo_traveller au
6
Satisfactory
Pros:

Price was economical. Very clean.

Cons:

Room was very small but only needed it for one night.

2026-03-01 via Nuitee
R
Rolando solo_traveller us
5
Ok.
Cons:

Smaller than usual room compared to same inn in Nagoya.

2026-02-28 via Nuitee
Y
Yassin solo_traveller ch
10
2026-02-28 via Nuitee
D
DD family_with_children kr
9
생각보다 너무 넓어서 놀랐네...
Pros:

도쿄 숙소인데 상당히 넓고 시설도 나쁘지 않았음
도쿄 메트로가 인근에 2개나 있어서 긴자선, 아사쿠사선 타기 좋았음

Cons:

욕실에서 지린내가 났어요...
도쿄역에서 생각보다 멀어요

2026-02-28 via Nuitee
K
Karen family_with_children us
10
Great location, quiet, friendly
Pros:

The location is great, easy on foot or cheap by taxi. The staff is always nice and helpful, which is appreciated. The room was quiet and I like having a couch. I also like that they don't put the twin beds together, which is something we have encountered in other hotels. When traveling with a teen, it's nice to have the beds actually separated. For the price point and location I think you get a great value.

2026-02-27 via Nuitee
K
Karen family_with_children us
10
Affordable, good location
Pros:

For the price, you can't beat the proximity to Tokyo Station. You can easily walk from the station or take a cheap taxi. This was our third time staying here and the staff were very friendly and helpful. For less than $20 we were able to do a late check out, which meant we could just chill in our room until it was time to go to the airport. And they kindly called us a taxi that came in under 5 minutes. -You can easily walk to the main street to hail one but we were tired and had a duffel and backpacks. I remember there being the buckwheat pillows but neither stay had them this time. Maybe I'm misremembering but I could have sworn I used one during our stay last summer. Not a complaint, but I was looking forward to it because my neck feels so much better when I use one. Would definitely stay here again.

2026-02-27 via Nuitee
M
MIRELA ELENA solo_traveller ro
7
2026-02-27 via Nuitee
K
Kelly family_with_children au
8
Pros:

Good size room and comfortable bed.

2026-02-26 via Nuitee
K
Karen family_with_children au
9
Great location, comfortable stay
Pros:

Exceptional location close to trains. Comfortable, helpful staff

Cons:

Rooms were a bit cramped but not so much that we wouldn't stay again

2026-02-26 via Nuitee
R
Reiko solo_traveller jp
6
2026-02-26 via Nuitee
N
Nandani solo_traveller ca
8
A convenient and safe location to explore Tokyo
Pros:

Cleanliness, safety and amenities.

Cons:

The staff, mainly the men at reception, seemed unfriendly. The ladies smiled and were kind.

2026-02-26 via Nuitee
G
Galli Storai family_with_children fr
6
2026-02-26 via Nuitee
M
Michael family_with_children ca
8
Pros:

Location was great

2026-02-26 via Nuitee
K
Karen family_with_children au
9
Great location, helpful staff & comfortable rooms.
Pros:

The location is perfect for catching public transport. The staff are helpful & the time are clean & comfortable.

Cons:

The room was a little small but this wasn't a big issue. Everything else made up for it.

2026-02-25 via Nuitee
M
Mary solo_traveller us
9
Short stay near Tokyo Station and Ginza
Pros:

This was a wonderful short stay near the Ginza and Tokyo station. The hotel was comfortable and quiet. There was nice breakfast served in the restaurant downstairs with 4 options. It was a short walk to Tokyo station and shopping and sightseeing around the Ginza. It is also close to Ginza subway station. Very convenient.

Cons:

Everything was lovely.

2026-02-25 via Nuitee
W
Wimonsiri couple th
9
ชอบมาก จะไปอีก
Pros:

พนักงานบริการดี ช่วยเหลือดีมากๆ ไม่ไกลจากสถานีรถไฟ เดินทางสะดวก

Cons:

อยากให้เพิ่มขวดน้ำเปล่าในห้อง

2026-02-25 via Nuitee
S
Shih-Ming family_with_children tw
6
Cons:

這次入住經濟雙人房(禁菸), 床非常小, 像是加大單人床的size, 當下加價更改房型才像正常的雙人床. 距離東京車站較遠

2026-02-25 via Nuitee
M
Manfred solo_traveller de
6
Im Prinzip ok.
Cons:

Es war bekannt, dass am Donnerstag die Wasserpumpe ausgetauscht werden muss. Allerdings stand am Freitagmorgen leider kein Warmwasser zum Wachen und duschen zur Verfügung.

2026-02-24 via Nuitee
S
Salazar couple cl
9
Bien
Pros:

Ubicación excelente y muchos servicios

Cons:

Tamaño habitación y habia qué salir a una puerta exterior para acceder a la habitación

2026-02-24 via Nuitee
A
Andrea solo_traveller mx
10
Increible ubicacion!
Pros:

La ubicacion es EXCELENTE! estas en pleno ginza y puedes moverte muy facil, el servicio del personal fue espectacular y me ayudaron siempre que pudieron.

Cons:

La realidad es que el precio fue elevado para la habitacion tan pequeña que es. no lo recomiendo para 2 personas aun sean pareja ... pero es una realidad que son los precios de tokio.

2026-02-23 via Nuitee