Courtyard by Marriott Ottawa East

Hotels
Courtyard by Marriott
8.6 (1111 reviews)
200 Coventry Road , Ottawa , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Helpful staff
Cons:
Outdated decor
Uncomfortable beds
Breakfast not included

Categories

Cleanliness
8.09
Several reviews mentioned discomfort with dirty or outdated bathrooms and rooms.
Service
9.26
Staff were noted as helpful and polite despite certain issues with management responses.
Location
9.1
The location is convenient and well-placed for accessing the highway.
Room Quality
8.05
Rooms were spacious but had outdated decor and uncomfortable beds.
Amenities
8.58
Amenities looked well-maintained, but certain offerings like breakfast were lacking.
Value for Money
9.04
Satisfactory for the rate, but several guests felt misled about inclusions.
Food and Beverage
7.59
Breakfast was not included despite expectations, and dining experiences were disappointing.
Overall Experience
9.06
Overall experience is mixed, with positive and negative aspects balancing each other.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Modern Comfort near Downtown Ottawa

Convenient Location: Situated next to RCGT Park, just 4 km from downtown Ottawa, Courtyard Ottawa East offers easy access to the city's attractions.

Relax and Unwind: Enjoy the indoor pool, hot tub, and comfortable guest rooms equipped with flat-screen TVs and cozy amenities like a sofa bed, microwave, and refrigerator.

Delicious Dining Options: Indulge in American cuisine at THE BISTRO, open for breakfast, lunch, and dinner, or grab snacks and items from the 24-hour Market.

Ready to experience modern comfort and convenience in Ottawa? Book your stay at Courtyard Ottawa East now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1111 reviews
Cleanliness: 8.09
Service: 9.26
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 7.59
Overall Experience: 9.06
P
Pelham couple ca
8
2026-08-07 via Nuitee
M
Malek family_with_children ca
6
bien
Pros:

Le confort

Cons:

Il y a beaucoup de bruit

2026-08-07 via Nuitee
Y
Yepaminan Carine solo_traveller ca
9
2026-08-07 via Nuitee
S
Sarkis solo_traveller br
9
2026-08-06 via Nuitee
C
Claire family_with_children ca
3
All staff we interacted with need to improve their customer service. The building needs to be updated to have two more e
Pros:

The location and underground parking

Cons:

Not enough elevators for the number of rooms/floors. Staff were not helpful and fooled up our check-in and then didn’t apologize for their mistake.

2026-08-05 via Nuitee
G
Graham solo_traveller ca
6
Wake up. Go to get coffee wait 10 min for elevator. Get coffee at restaurant. Wait 10 for elevator.
Pros:

I actually was okay with a fair bit.

Cons:

The elevator situation here needs alot of work. All.

2026-08-05 via Nuitee
B
Britlee family_with_children ca
2
Not impressed whatsoever for the price we paid to stay.
Pros:

The room was clean and spacious.

Cons:

The staff were very rude. The 45 minute allotted pool time per family should be mentioned before booking as my kids were excited to swim but all the pool times were booked. Garbage bags were left out in the hallways.

2026-08-05 via Nuitee
M
Martin family_with_children at
6
2026-08-04 via Nuitee
P
PORTET couple fr
7
Bien dans l’ensemble
Pros:

Chambre spacieuse, emplacement proche gare, petit déjeuner correct, possibilité de dîner, piscine.

Cons:

Trop peu d’aération dans les chambre et accès ascenseur long.

2026-08-03 via Nuitee
R
Ren Fu solo_traveller tw
7
Pros:

Toilet is big enough

Cons:

Price is not worth it

2026-08-03 via Nuitee
N
Nathalie solo_traveller ca
7
Pros:

La grandeur de la chambre, le service du personnel, le resto.

Cons:

Le lit était ordinaire et ferme. Pour un hôtel de cette catégorie et à ce prix, je m'attendais à une literie de meilleure qualité. Le matelas était assez standard et les oreillers manquaient de rembourrage.

En revanche, le personnel a rapidement remplacé les oreillers lorsque nous l'avons demandé, ce qui a été très apprécié.

2026-08-02 via Nuitee
F
foldedhat solo_traveller ca
9
First rate hotel that accommodates every traveler and their needs.
Pros:

The Courtyard Marriott on Coventry Road provides good bang for your buck. Lots of amenities for the business traveler to the family of four. Great parking, super lounge and a fantastic filling breakfast. Kudos to the friendly support staff who make you feel like family. This is not the first time I have stayed here and will not be the last.

2026-07-24 via Nuitee
Y
Yaw solo_traveller gb
4
2026-07-24 via Nuitee
J
Jesper Schönberg family_with_children se
8
2026-07-23 via Nuitee
K
Kiwifan17 solo_traveller ca
7
Convenient location didn't meet expectations for price
Pros:

- Location right off 417 highway at Vanier Parkway was very convenient, though one has to know the neighbourhood well to navigate all the lanes safely.
- Underground parking and requirement for keyed elevator access to all floors except lobby/garage felt secure given the high risk neighbourhoods nearby and panhandlers in the parking lot.
- Received very quiet room location as requested.
- High ceilings with no sound of overhead guests.
- Separate walk in shower and bathtub in same bathroom
- Beautiful view from huge windows.
- Microwave and fridge in room.

Cons:

- Bed wasn't very comfortable. Recent stays at other hotels had much better beds.
- Carpet in room.
- Tiniest bar fridge in King Studio had no freezing capacity and minimal refrigeration capacity. Very frustrating for a multi-night stay and not what expected with kitchentte area. Could at least provide medium bar fridge or full fridge as expected for this description and cost.
- Extraordinarily expensive at $360 CAD / night including taxes and fees.
- Bathroom light and fan combined so always noisy when light is on.
- Huge hotel 15 floors + 2 parking levels filled with tournament guests and other tourists visiting meant the three elevators were always full and took a long time to arrive to each floor while folks struggled with the keyed elevator access. Not the kind of place you can move up or down in a hurry, including 15th floor pool area.

2026-07-22 via Nuitee
L
Lawrence solo_traveller ca
10
2026-07-21 via Nuitee
L
Lawrence solo_traveller ca
10
2026-07-21 via Nuitee
L
Lucie couple ca
9
2026-07-20 via Nuitee
I
Irene couple ca
8
Very pleasant
Pros:

Nice decor. Room seems to have been newly renovated. Very clean and spacious.

Cons:

Faucet noisy.

2026-07-20 via Nuitee
D
Dany couple ca
6
2026-07-19 via Nuitee