Facilities

Boat tours nearby
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Gift shops or newsstand
Conference space
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
8.21
Several reviews mentioned issues with room cleanliness and condition, indicating it needs improvement.
Service
9.58
General positive sentiment about helpful and friendly staff throughout the reviews.
Location
9.72
Positive comments regarding the hotel's location being close to restaurants, shops, and beaches.
Room Quality
8.17
Mixed sentiment with complaints about small room size and poor condition, needs attention.
Amenities
8.7
Some amenities received compliments, but there were concerns about WiFi and limited room service options.
Value for Money
8.16
Some guests felt the pricing was not justified based on room quality and services.
Food and Beverage
8.71
Positive sentiment about buffet breakfasts, although some concerns about room service options.
Overall Experience
9.18
Generally positive stay despite some drawbacks, indicating a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:36

Property Description

Escape to Hôtel Kemaris, where stunning views meet unbeatable comfort in the heart of Biarritz.

Relax in Style
Discover our 48 elegantly designed guestrooms, featuring Select Comfort beds with premium bedding, LCD televisions, and modern bathrooms equipped with complimentary toiletries. With free wired and wireless internet, you'll feel right at home.

Fun for Everyone
Take advantage of our family-friendly amenities, including a game room and babysitting services (surcharge), ensuring guests of all ages find joy during their stay. Enjoy a bite at our snack bar or unwind with your favorite drink at the bar/lounge.

Convenient Location
Perfectly situated, you're just minutes away from beautiful beaches, local attractions like Boulard Castle, and vibrant dining options. Plus, with on-site conference space available, every event can be effortlessly executed.

Book your escape at Hôtel Kemaris today and indulge in an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 8.21
Service: 9.58
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.18
O
Olivier
10
Petit hôtel très sympa
Pros:

Chambre agréable avec une belle terrasse.
Le patio de l’hôtel est super sympa

2025-10-03 • via Nuitee
C
Cyril
10
Pros:

Tout était parfait

2025-10-01 • via Nuitee
C
Cyril
10
Pros:

Tout était très bien

2025-09-28 • via Nuitee
M
Mark • partner
6
Pros:

Very nice suite (403), and the buffet breakfasts were great. Parking was easy, with just a tight turn in from the street. Quiet at night, and 10-15min walk from the centre. The TV was a good size, and worked with our laptop over HDMI.

BUT.. the WiFi was stone-age. Fast, yes, but it was insure, blocking all encrypted connections to websites, business VPNs, and even SSH. Unacceptable, and the reason for fewer than 5-stars.

2025-09-22 • via Nuitee
K
Kateryna
2
Pros:

A nice location, and staff. Although the room is in a terrible condition and it is impossible to stay in it and bad for health

2025-09-19 • via Nuitee
F
Fabien
10
Très bien
Pros:

Hôtel bien situé et au calme. Les chambres sont propres et confortables. Très bien.

2025-09-15 • via Nuitee
A
Arthur
6
Pros:

The hotel was okay with a tiny room ( that did have a nice balcony[overlooking the car park[).a bit pricey but helpful and friendly staff

2025-08-26 • via Nuitee
F
Fabrice
4
Pas au niveau
Pros:

Pas du tout au niveau d’un 3 étoiles. Très décevant!!

2025-08-21 • via Nuitee
S
Stefano
8
Pros:

Parking is hard

2025-08-14 • via Nuitee
V
Verified traveler
8
Well located hotel
Pros:

Hotel Kemaris is well located for those wanting to be close to restaurants, shops, and of course the beaches. Our room was a good size for our trip. Some improvements could be more consistent and deeper room cleaning. Some days our floor was not vacuumed at all, sheets never changed (we were there for multiple weeks long stay), water replaced, soap, etc. I think it just depends on the person doing the cleaning that day, so some days were better than others (some employees would be done with cleaning the whole room in less than 5 min). Other than that, we enjoyed our stay and the location worked really well for our trip.

2025-08-04 • via Nuitee
S
Solange
6
Pros:

Salle de bain très petite mais pour une nuit c’était un bon hôtel étape dommage qu’il y ait peu de choix pour le room service

2025-07-28 • via Nuitee
L
Lázaro
8
Pros:

Apartamento amplio y muy cómodo, cerca del centro, silencioso y acogedor. Lo peor el precio. inasumible para una familia más de 2 noches.

2025-07-27 • via Nuitee
L
Lars Chr.
4
Ikke prisen værd
Pros:

Billederne på hotels svarede ikke til det bookede. Vi boede i en grim bygning hvor der lugtede af mug og råd samt der var et ulækkert tæppe i opgangen, når man gik op på værelserne - som iøvrigt havde udsigt til en parkeringsplads. Uhøfligt arrogant personale. Sødt rengøringspersonale.

2025-07-26 • via Nuitee
A
Auriane
8
Pros:

Très bon séjour. Hôtel calme, propre et équipe très sympathique. Petit bémol pour la sensation d'humidité dans la chambre qui oblige à dormir les fenêtres ouvertes (bruit de la route). Je recommande cet hôtel néanmoins.

2025-07-25 • via Nuitee
A
Alexander
8
Pros:

Hotellet har mycket trevligt reception och hjälp generellt av all personal, lobbyn är väldigt fräsch och generösa ytor för sociala aktiviteter och även arbete på resande fot!

Vi hade ett stort rum som räknades seperat

2025-07-21 • via Nuitee
H
Hakan
8
A nice place with walk distance to all you need
Pros:

A good place to stay in Biarritz

2025-07-18 • via Nuitee
A
Anick • family
10
Pros:

Nous avions un appartement. Il est très confortable et propre. L’air climatisé fonctionne bien. Les déjeuner étaient excellent. Je le recommande à 100%.

2025-06-30 • via Nuitee
B
Bert
10
Pros:

Everyone was helpful and friendly.

2025-06-30 • via Nuitee
T
Tord
10
Pros:

Mycket bra hotell, fina rum och centralt läge

2025-06-28 • via Nuitee
C
Caroline
10
A gem in Biarritz!
Pros:

Amazing hotel! Highly recommend!

2025-06-17 • via Nuitee