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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Fitness facilities
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Electric car charging station
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Free WiFi
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24-hour front desk
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Luggage storage
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Sauna
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Elevator
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Fitness facilities
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ATM/banking
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Free breakfast
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Safe-deposit box at front desk
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Multilingual staff
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Full-service spa
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Tours/ticket assistance
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Conference center
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Free self parking
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Airport transportation - pickup (surcharge)
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Free buffet breakfast
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Electric car charging station
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Banquet hall
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Full-Service Spa & Recreational Amenities
Indulge in relaxing massages at the full-service spa and make a splash in the indoor pool. Unwind further in the sauna or maintain your fitness routine in the on-site fitness center.
Dining Options & Complimentary Services
Savor a delicious meal at the hotel's restaurant or opt for 24-hour room service. Enjoy a refreshing drink at the bar or poolside bar. Start your day with a complimentary buffet breakfast and stay connected with free wireless internet access.
Modern Rooms & Convenient Location
Feel at home in the 178 air-conditioned rooms equipped with modern amenities. Explore nearby attractions such as the Hippodrome and MEGA Park within a 5-minute drive. Book now for a luxurious stay at Hotel Kazzhol Almaty!
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property Policies
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Pets
Pets not allowed
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General
Professional property host/manager
Location
Guest Reviews
Enjoyed our stay
Front desk were extremely helpful
Room was clean comfortable- Good location
I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place
2 night stay. Nice hotel, good location. Staff efficient but not friendly
Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices.
Hotel in need of renovation
Bra hotell för turister. Ligger bra till för sevärdheter.
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Very old holster, The AC is broken, they can’t fix it
this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Not good at all
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs.
Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English
It was so cool
Cok rahat bir konaklama oldu.odamiz temiz ve sessizdi.kahvalti harikaydi.
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room.
No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space.
One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
The hotel is located in an older building from Soviet time.
It's clean and nice overall.
I enjoyed massage at the fitness center
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