PO Hotel Semarang

Hotels
9.2 (197 reviews)
Jalan Pemuda No 118 , Semarang , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Convenient location
Good food and friendly staff
Cons:
Poor cleanliness
Inadequate hot water

Categories

Cleanliness
7.1
Negative feedback regarding dirty water and slippery floors.
Service
8.6
Mixed sentiment; staff were described as friendly, but service was lacking in addressing issues.
Location
10
Conveniently located next to a shopping mall in the city center.
Room Quality
9.1
Rooms generally clean but impacted by hot water issues; decent comfort noted.
Amenities
10
Good amenities with a bathtub and spacious rooms noted.
Value for Money
9.6
General satisfaction with value, though some issues noted.
Food and Beverage
9.6
Food was reported as good, especially local dishes.
Overall Experience
9.6
Pleasant overall despite some significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:13

Property Description

Luxurious Accommodation
The PO Hotel Semarang offers modern and elegant rooms with city views, flat-screen LED TVs, and luxurious amenities. The spacious and air-conditioned guestrooms are equipped with minibars, wardrobes, and personal safes, providing a comfortable stay for guests.

Convenient Location
Situated in the heart of the central business district, the hotel is just a short drive away from popular landmarks such as Tugu Muda, Simpang Lima, and the Great Mosque of Central Java. With Lawang Sewu just a 5-minute drive away and Paragon Mall right next door, guests have easy access to shopping, dining, and entertainment options.

Dining and Recreation
Guests can indulge in a culinary journey at Gris Restaurant, Crystal Palace Chinese Restaurant, and Connexions Lounge, offering a variety of cuisines and beverages. The hotel also features an indoor pool, a modern gym, and the option to arrange day trips for exploring the city.

Book your luxurious stay at PO Hotel Semarang now and experience the perfect blend of comfort, convenience, and indulgence.

Important information:

Please note that bedding type and smoking preference cannot be guaranteed, as they will be allocated upon arrival based on availability.

The airport shuttle service is subject to availability.

A complimentary rapid negative coronavirus (COVID-19) Antigen test result is available for one person upon check-in.

A complete vaccination certificate is mandatory to check in to this property otherwise the property provides a free antigen test for one person at the time of check in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SRG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 425,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 197 reviews
Cleanliness: 7.1
Service: 8.6
Location: 10
Room Quality: 9.1
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
F
Fearless67100179082 Business
10
Hotel at the heart of Semarang City
Pros:

Locates at the city centre and very convenience with mall integrated with the hotel.Hotel is good and nice.Food serve is authentic and delicious.

2026-01-27 via Tripadvisor
L
Lisette couple nl
6
2026-01-25 via Nuitee
8
893rizkar Family
10
Ms
Pros:

Good experimen, good food, good place, good service, im n my family happy thanks, dekat dengan mall, dekat dengan lawang sewu

2026-01-23 via Tripadvisor
U
Urs solo_traveller ch
5
Pros:

It was once a very good 4-5 Star hotel. Now 4

2026-01-07 via Nuitee
Q
Q5031YHnathanp Family
2
Water with Mud, no hot water
Pros:

I booked the 2 rooms Suites. The floor was slippery, I don't know how the staff was cleaning it yet the floor is slippery and you can see the dirt is sticking to your feet. The hot water was unavailable and the manager justified the situation by claiming that their standard is 35 Celsius degree (a bogus claim when human body temperature is 36 degree and 35 degree will not feel warm at all) while the shower water tap clearly shows it should be 40 degree. There is no solution on hot water, the staff delivered the hot water in two buckets around 10.00 PM so I can only started bathing at 10.30 pm. The next morning, the hot water was still not available, where the children had to take cold shower in the morning. The technician came around 9.00 am to do something and after finished they told me to wait for half hour to ensure that the hot water will be available. I waited for 1 hour and it turned out, there was no water at all. After complaining, the staff said they will 'divert' (???) the water to my room and the water started to flow, but still it was still a lukewarm one. In the middle of bathing, I startled that the water was actually with mud and I had been bathing with one. It was clearly that the water pump and installation was not working. I decided to check out and not continuing staying there a d requested the refund for the second night. The process of the same was long and I continuedly requested them to make it fast because I need to take my children to lunch and I can only leave at 02.00 pm. In the end, the service and management action were so bad, they only doing the lip service in saying sorry but doing nothing to take the really action or find the right solution. Definitely will never stay in this hotel again.

2026-01-02 via Tripadvisor
4
467tasyaa Solo travel
10
Great stay in a great location
Pros:

This hotel is very nice and conveniently located in the city center. It is right next to a shopping mall, which makes everything very accessible. The room was clean and comfortable, and I especially enjoyed having a bathtub. The breakfast options were not very extensive, but the food tasted good and was satisfying. Overall, it was a pleasant stay and I would recommend this hotel for its location and comfort.

2026-01-01 via Tripadvisor
L
Lazuardi Anggono family_with_children de
5
Pros:

Personel sind freundlich. Sie waren bereit zu helfen und Lösungen zu finden.
Der direkte Zugang zum Mall ist großes Plus.

Cons:

Muss Zimmer wechseln da erste zimmer zu heiß war. Sobald die Sonne scheint die ganze Fenster-front wie eine sehr große Heizung wirkt. Die Klimaanlage war machtlos dagegen. Das 2. Zimmer war besser, hat aber nicht wie gewünscht zwei getrennten Betten. Teppiche im Etagenfluren sehen alt und schmutzig aus.

2025-12-30 via Nuitee
S
Shadu76 Couples Jakarta, Java
10
Best hotel in Semarang
Pros:

Feeling happy back to this hotel, the hospitality , services and the food superb... i always stay in this hotel,the nasi liwet is so good

2025-12-28 via Tripadvisor
D
Daydream14669421289 Family
10
Semarang Trip
Pros:

Hotel room is spacious. Good location, there is shopping mall in the same building. The room is quite clean. Good for traveling with kids

2025-12-27 via Tripadvisor
H
Heri family_with_children id
9
2025-12-26 via Nuitee
D
daeztyne93 Family
10
Perfect place for family staycation
Pros:

best hotel in semarang, the room was clean, the food was great, just the wifi sometimes didn’t work in my room, but over all, this hotel is very recommend 👌🏼

2025-12-24 via Tripadvisor
N
Nico solo_traveller nl
9
2025-12-22 via Nuitee
V
vitrdamda solo_traveller kr
7
Can not see outside because of dirty window
Pros:

Overall, it was very good. That’s why it’s the hotel I always stay at whenever I come to Semarang

Cons:

The window was so dirty that I couldn’t see the outside view at all.
Thanks to the rain, I could see a little through a thin spot where the drops had cleared the glass.
It felt almost like being in a detention camp, so this is going to be a bad memory for me.

2025-11-27 via Nuitee
O
Oscar Bastias solo_traveller cl
10
Pros:

El lugar esta muy bien cuidado, el personal es muy amable

2025-11-25 via Nuitee
B
Busono family_with_children au
4
2025-11-24 via Nuitee
S
Samira Soares solo_traveller br
10
Pros:

The room is very comfortable, the breakfast is amazing, the staff is really great and the location, above the mall, is perfect!

Cons:

The wifi signal inside the room was weak. Couldn't even make a video call without being near the corridor.

2025-11-22 via Nuitee
P
P6062DTmarkm Couples London, England
10
Excellent Stay at Po Hotel Semarang
Pros:

We had a great stay at this hotel. The staff were helpfull and friendly, especially Heru and the staff on the 7th floor. My wife was having a cough and they immediately went away and come back with cough medicine. We loved the breakfast buffet, it offered many options for all tastes. The location was ideal, with everything within walking distance. I would definitely stay here again.

2025-11-13 via Tripadvisor
2
269agungw Business
10
one of the best hotel in Semarang
Pros:

the location is excelent, the services is good, the receptions kind and fast respons, the quality and variety of foods are good and the services also good

2025-11-10 via Tripadvisor
C
Camper60779630839 Business
10
Nice hotel option in Semarang for Business and family trip
Pros:

PO hotel is the priority hotel options for me when i stay in Semarang, convenience, clean, warm hotel staff. It would still be the first option.

2025-11-06 via Tripadvisor
O
Odyssey08094178705 Business
10
Good experience
Pros:

Good experience. Nice food. Calm environment. The i like that this hotel is just next to a mall thus if i need something urgently, it so much easier to go to the mall

2025-11-04 via Tripadvisor