Holiday Inn Express & Suites - Williston by IHG

Hotels
•
Holiday Inn Express
8.6 (138 reviews)
415 38th Street West , Williston , US
+1 701-577-0400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple rave mentions)
Clean and comfortable rooms; spacious/big rooms
Excellent breakfast with options (soy/almond milk) and great coffee
Convenient location (Walmart and restaurants nearby)
Amenities: pool, hot tub, on-floor washer
Recently renovated rooms and modern styling
Cons:
Ongoing renovations causing accessibility/finish issues (peeling paint, loose baseboards)
Pool cleanliness issues and occasional shortage of pool towels
Broken equipment (juice machine) reported
Parking lot has holes
One guest assigned a handicapped room with low toilet and limited grab bars
Some perceived value/price concerns

Categories

Cleanliness
7.9
Rooms frequently described as very clean and well maintained, but several mentions of the pool area being dirty/unmopped, paint/tub peeling and baseboards falling during renovations, plus parking-lot holes—overall positive room cleanliness with notable cleanliness issues in some public/renovation areas.
Service
9.6
Consistently excellent staff comments: friendly, helpful front desk (several named compliments, quick to provide towels/toiletries), standout hospitality noted—service is a major strength.
Location
9
Multiple reviewers called location excellent: convenient to restaurants and Walmart next door; good home base for exploring—location clearly a positive.
Room Quality
8.3
Rooms described as spacious, comfortable with large TVs and recent renovations; some rooms showed unfinished upgrade issues (peeling paint on tub, loose baseboards) and one guest noted an unexpectedly low toilet in an assigned handicapped room.
Amenities
8
Good range of amenities mentioned (pool, hot tub, washer on floor, breakfast, quality coffee), but mixed execution: pool towels missing for a time, juice machine broken, and pool cleanliness was criticized—amenities present but some reliability/cleanliness issues.
Value for Money
8.2
Most guests found the stay excellent and would return, though one guest noted the price seemed a bit high; overall value is generally good given service and room quality, with occasional concerns about price vs. renovation issues.
Food and Beverage
9
Breakfast repeatedly praised (varied options, well maintained, soy/almond milk available) and coffee highly regarded; minor equipment issues (juice machine) but F&B generally strong.
Overall Experience
8.8
Overall very positive guest sentiment: many repeat/enthusiastic recommendations, excellent staff and comfortable rooms, tempered slightly by active renovations and isolated cleanliness/maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location
Less than 5 minutes’ drive from Sloulin Field International Airport, the Holiday Inn Express & Suites Williston offers easy access for travelers.

Modern Amenities
Guest rooms are equipped with free Wi-Fi, flat-screen cable TVs, microwave, refrigerator, and coffee making facilities, ensuring a comfortable stay for guests.

Leisure and Business Facilities
Enjoy the indoor pool, fitness center, and business center during your stay. Whether you're looking to relax or stay productive, the hotel has you covered.

Book your stay at the Holiday Inn Express & Suites Williston for a seamless travel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISN

Location

Guest Reviews

8.6
Based on 138 reviews
Cleanliness: 7.9
Service: 9.6
Location: 9
Room Quality: 8.3
Amenities: 8
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 8.8
D
Deb • couple • us
9
2026-10-11 • via Nuitee
T
Tammy • family_with_children • us
10
2026-10-08 • via Nuitee
L
Lori • solo_traveller • us
10
It was clean, comfortable, and the staff was excellent!
Pros:

The landscaping was well taken care of. The hydrangea bushes in front were gorgeous!

Cons:

It was in the middle of remodeling. Also there were a few holes in the parking lot.

2026-09-01 • via Nuitee
J
Jacoba • family_with_children • us
9
Excellent experience, though the price seemed a bit high. our family would stay again.
Pros:

Clean Spacious rooms, friendly helpful staff, nice pool amd hot tub area, everything in working order. Breakfast was good.

Cons:

There were jo towels in the pool and even though we hooked for 6 people, there were only 4 towels in the room. But the staff quickly supplied us with towels.

2026-08-03 • via Nuitee
6
676zinab • Business
10
Big rooms
Pros:

Loved the big rooms and the girls at check in and out were friendly
.

2026-08-02 • via Tripadvisor
S
Sandra • solo_traveller • us
10
2026-07-18 • via Nuitee
K
Kenneth • family_with_children • ca
8
2026-07-09 • via Nuitee
T
Tiverb • Solo travel • Dickinson, North Dakota
10
Would definitely recommend
Pros:

Everything was well maintained and clean and the room was quiet. The large TV was great.

2026-07-07 • via Tripadvisor
A
Allan M • couple • us
10
2026-07-05 • via Nuitee
1
109calvinv • Family
10
Great staff and very comfortable
Pros:

Everyone is very helpful and a beautiful atmosphere.

2026-07-03 • via Tripadvisor
Q
Q9215THdouglasd • Solo travel
10
Best stay in 2 weeks
Pros:

The best hotel ive stayed at in 2 weeks on the road and the lady at the front desk , wow she needs a raise and her hospitality was amazing. You have a great staff clean rooms and nice and cold . If im ever here again I will definitely be here again thank you so much

2026-07-01 • via Tripadvisor
N
noahbE8290DZ • Business
10
Best hotel in North Dakota
Pros:

Great hotel. Super clean and very comfortable rooms.

2026-06-25 • via Tripadvisor
T
Trip597356 • Family • West Chester, Butler County, Ohio
10
Great home base to explore
Pros:

Excellent! Newly renovated. Great room, great breakfast. They even had soy and almond milk choices at breakfast. Juice machine was not working, but coffee machine was awesome (freshly ground for each cup!). Son forgot his deodorant… the front desk quickly provided a replacement.

2026-06-25 • via Tripadvisor
T
T7094BWjasonb • Business
10
The best OG IHG Hotels
Pros:

One of the best hotels in the Holiday Inn Express IHG Hotels chain. Always the friendliest staff, best rooms and cleanest hotel I stay in. Being a frequent guest I must I’m always pleased to work in Williston and stay at Holiday Inn Express Williston

2026-06-23 • via Tripadvisor
R
rsampey1515 • Business • Carriere, Mississippi
10
Hotel A+
Pros:

Always great service and friendly customer staff

2026-06-08 • via Tripadvisor
K
Kenneth • family_with_children • us
10
2026-05-30 • via Nuitee
B
brit2nyj • Business
10
Great stay!
Pros:

Everything was great! Zaria at the front desk was amazing through our whole stay! She is so nice and helpful! Rooms were clean, breakfast was good, loved that there was a washer on our floor for our use during the stay, pool was great too! Only thing we noticed is they are upgrading and it was nice and clean and did not disturb us but our room was already upgraded and baseboards were falling off the walls already and seems they painted the bathtub which was already peeling so just seems like time was not taken for the upgrades.

2026-05-29 • via Tripadvisor
G
Greg • couple • us
9
Hotel was being renovated and the renovations are great.
Pros:

Location is excellent. Walmart is right next door. Restaurants are close by. The front desk people were friendly and very helpful. Breakfast was adequate.

Cons:

We were given a handicapped room, although we didn't request one. I do have arthritis, though, so noticed the toilet was extremely low with no bars close by to assist with getting up. The shower was easy to get into, but again, there was a bar to help get into the tub, but no bar on the wall in the tub. Perhaps there are renovations still taking place?? The room itself was spacious and modern.

2026-05-28 • via Nuitee
M
Mollie • family_with_children • us
8
Pros:

Breakfast was wonderful. Plenty of options and was well maintained.

Cons:

Parts of the hotel were under construction, which made things less assessable. The pool area was also very dirty and had not been mopped or cleaned efficiently.

2026-05-26 • via Nuitee
V
Vacation63872919126 • Family
2
I would not recommend this hotel based on my recent experience coordinating a family event with a reserved room block.
Pros:

I would not recommend this hotel based on my recent experience coordinating a family event with a reserved room block. Prior to arrival, I made several calls to confirm that all reservations were accurate. Despite this, I was contacted the day of check-in and informed that multiple reservations within our group had been mishandled. I went to the hotel in person to try to resolve the issues before guests arrived.

Unfortunately, the problems continued. When I attempted to check in later that day, I was told there was no room available for me. I was eventually assigned a room, only to find it was already occupied by another guest, which was both uncomfortable and concerning. After our stay, I also discovered that I was charged for a room that the hotel has been unable to account for or explain.

Overall, this experience reflected serious issues with reservation management, communication, and basic guest service. Given the level of disruption and lack of accountability, I cannot recommend this property.

2026-05-04 • via Tripadvisor