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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Skiing
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Ski storage
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Minimarket on site
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Allergy-free room
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Water sport facilities on site
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Public transport tickets
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Wine/champagne
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Historic Building with Convenient Location
Hotel Alpina, housed in a charming historic building next to Lucerne Train Station and the KKL Convention Centre, offers a prime location for exploring the city. Just a short walk from the iconic Chapel Bridge, guests can easily immerse themselves in Lucerne's beauty.
Delightful Dining Options and Stunning Views
Start your day with a delicious hot and cold breakfast buffet at the nearby Hotel Monopol and enjoy the Suite Lounge & Bar on the 7th floor with breathtaking city views. Indulge in fine dining and exquisite wines at La Bestia restaurant within the hotel.
City Exploration Made Easy
With free WiFi, proximity to various dining options, and the Old Town within walking distance, Hotel Alpina provides the ideal base for your Lucerne adventure. Benefit from the complimentary Lucerne City Mobility ticket and expert local recommendations from the attentive reception staff.
Book your stay at Hotel Alpina for an unforgettable Lucerne experience.
Please note that check-in takes place at Hotel Monopol (Pilatusstrasse 1), directly next to Hotel Alpina Luzern.
Limited parking is available at the hotel, and additional public parking spaces can be found at the train station (direct access to the hotel) or at a nearby parking garage.
Extra pillows and adapters are available on request.
When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Room was noisy due to resturant on street
El balconcito con mesita y dos sillas.
No funcionaba el único ascensor y tuvimos que estar dos días subiendo y bajando 5 pisos por las escaleras (tengo 63 años😰) y no tuvieron la deferencia de hacernos un descuento o algún detalle 😤😤😤. O sea 270 euros por día y como si fuera una pensión de mala muerte. Y el ascensor sin medidas europeas: cuando sube o baja ves la pared del hueco… Es muy peligroso.
Además, de madrugada sonó la alarma de incendios y tuvimos que bajar las 5 plantas a todo meter y media hora después, sin darnos explicaciones nos dijeron que ya podíamos subir…😤😤😤
The location and breakfast were great.
The rooms were too hot, even when outside temperature decreased to 14°C, it was impossible to sleep well even with opened windows. The bar below rooms worked until 2:30 AM, so sleeping with windows open felt as you slept in the bar (you could hear people laughing, talking).
Location- excellent, 2 minutes walk from train station.
Too noisy and no air conditioning
Situation à côté de la gare
Pas de climatisation, chambre au 1er étage donnant sur un bar ouvert jusqu’à 2h30
The Hotel was very good. the staff was very friendly. The hotel is very very close to train station. it makes travel very comfortable. The rooms are spacious.
The Hotel was very good. However the hotel does not have any A/C, going to this hotel in August hot weather was not comfortable. The Hotel provides 2 fans however they are very small and cannot cool down the room, I wish the hotel can provide bigger fans. There was lot of noise from back all the restaurant workers made noise late night.
Leider war es nicht sauber wo ich an Kam Boden war dreckig und Kopfkissen war schmutzig und Bett auch da waren Haare drauf
Die Sauberkeit war nicht da für denn Preis
Location and staff
Hot but no AC which is typical for Switzerland hotels. Not the property’s fault. They gave me a new fan the 2nd night which helped.
Sehr lärmig im Innenhof bis morgens um 4.00 Uhr wurde Abfall und Glas verräumt.
Der Raum war viel Zeit und konnte nicht richtig belüftet werden.
Three of us stayed for five nights. We had all stayed there ten year's earlier and, with no bad memories, were happy to rebook. The biggest attraction of the Alpina is its location, close to the railway station and the jetties for Lake Luzern boat services. The rates also are economical for central Luzern. Apart from those positives, we were not impressed on this latest visit.
While matters were not helped by our stay being in the middle of a heatwave, and the hotel being without a central air conditioning system, there were other factors which were off-putting.
The double room was of a fair size, but the provision of a portable air conditioning unit, professionally vented out of a window, made it impossible to get in or out of bed on that side. The wall of the bathroom was partly of glass and the door was sliding glass. This meant that using the bathroom at night always disturbed the other person with the light coming on. The bathroom was otherwise fine for its purpose.
By contrast, there was no door to the bathroom area of the single room. which much irritated our single friend, who said it made him feel like he was in a prison cell. With no air conditioning, this room was very hot.
Breakfast was in the nearby Hotel Monopol, where the choices and quality were satisfactory.
Our room was not cleaned on one day. Reporting this elicited an apology and a bowl of fruit left the following afternoon - a nice gesture in the circumstances.
With one exception, the staff were professional and pleasant.
This is not an awful hotel and is worth considering if your budget is tight and you want/need centrally located accommodation. But it comes with pitfalls.
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