Hotel Alpina Luzern

Hotels
7.8 (566 reviews)
Frankenstrasse 6 , Luzern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Noise disturbances
Outdated facilities
Inadequate soundproofing

Categories

Cleanliness
7.05
Mixed feedback with concerns about noise affecting perceived cleanliness and outdated facilities.
Service
8.55
Staff were consistently praised for being friendly and helpful.
Location
8.55
Conveniently located near the train station and attractions, highly valued by guests.
Room Quality
7.55
Rooms are spacious and comfortable, but some reports of dated facilities.
Amenities
7.55
Amenities such as Nespresso machine and good bed comfort noted, but some outdated features.
Value for Money
8.05
Overall value perceived as good for location but concerns about noise during the night.
Food and Beverage
7.55
Breakfast arrangements noted but with some inconveniences due to renovations.
Overall Experience
7.55
Guests had positive experiences but highlighted issues with noise and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Historic Building with Convenient Location
Hotel Alpina, housed in a charming historic building next to Lucerne Train Station and the KKL Convention Centre, offers a prime location for exploring the city. Just a short walk from the iconic Chapel Bridge, guests can easily immerse themselves in Lucerne's beauty.

Delightful Dining Options and Stunning Views
Start your day with a delicious hot and cold breakfast buffet at the nearby Hotel Monopol and enjoy the Suite Lounge & Bar on the 7th floor with breathtaking city views. Indulge in fine dining and exquisite wines at La Bestia restaurant within the hotel.

City Exploration Made Easy
With free WiFi, proximity to various dining options, and the Old Town within walking distance, Hotel Alpina provides the ideal base for your Lucerne adventure. Benefit from the complimentary Lucerne City Mobility ticket and expert local recommendations from the attentive reception staff.

Book your stay at Hotel Alpina for an unforgettable Lucerne experience.

Important information:

Please note that check-in takes place at Hotel Monopol (Pilatusstrasse 1), directly next to Hotel Alpina Luzern.

Limited parking is available at the hotel, and additional public parking spaces can be found at the train station (direct access to the hotel) or at a nearby parking garage.

Extra pillows and adapters are available on request.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 75 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 50 per person per night when using an available cot.
    Children up to and including 12 years old stay for CHF 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 566 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.55
J
Jean-Marie • solo_traveller • ch
6
2026-07-11 • via Nuitee
M
Michael Anthony de Leon • solo_traveller • dk
10
2026-07-11 • via Nuitee
M
Mike • family_with_children • us
4
Disappointing for the price we paid.
Pros:

The Location was really great.

Cons:

We came back to our room one day and the door was left wide open by the cleaning staff. That has never happened to us anywhere. Scary and maddening. Despite the presence of a window AC unit in the room with the bunks, the rooms were hot. The room we had did not compare to the rooms that others in our group had in terms of decor.

2026-07-10 • via Nuitee
K
Ksenia • solo_traveller • pl
5
2026-07-10 • via Nuitee
L
Lauryn • solo_traveller • ch
8
2026-07-06 • via Nuitee
S
Sandra • solo_traveller • au
9
2026-07-05 • via Nuitee
J
Jose • solo_traveller • br
10
Otimo!…
Pros:

Otimo

Cons:

Otimo

2026-07-05 • via Nuitee
R
Rhonda • couple • us
9
Pros:

It was close to the train station.

Cons:

No air conditioning.

2026-07-04 • via Nuitee
R
Ron • couple • us
3
Baby boomers stay away!
Pros:

It was super close to train station and lake docks. It was clean.

Cons:

My booking said I would have either a balcony or window opening on quiet court yard. Our room was neither. No a/c so it was very hot and window opened to the street above pizza place and bar with street tables and a big party very loud every night until 2 am. Had to keep window open because of heat. Also there were multiple trip hazards due to age of building and renovations. They tried to upgrade with fancy innovations but just made everything harder to use. Light switches were horrible. Would only recommend for Gen X ers who could figure out the systems and simply party all night with the crowd.

2026-07-04 • via Nuitee
H
Henrik Lund • solo_traveller • dk
7
2026-07-03 • via Nuitee
S
Syota • couple • jp
10
2026-07-01 • via Nuitee
P
prashanti • family_with_children • au
5
2026-06-29 • via Nuitee
J
Joni • couple • us
3
Pros:

Location

Cons:

No AC and it was in the 90’s during our stay, plus when you need windows open it is very noisy all night with traffic and people partying.

2026-06-29 • via Nuitee
M
Michael • couple • us
1
Most over priced hotel ever!
Pros:

Nothing

Cons:

Hotter temp inside the room than outside, 2 pitiful fans, no cold drinks on site. Adjoining businesses dumped trash and empty bottles late at night and ran a debris blower at 6 am!

2026-06-29 • via Nuitee
L
Lars • couple • ch
9
Pros:

Die Lage ist perfekt!

2026-06-27 • via Nuitee
J
J3711NImichaelf • Couples
4
Would never stay there again!
Pros:

It was very hot when we stayed here but there is no air-conditioning, not even a fridge for cold drinks! The room had two vertical fan units which made no difference in colloing the room at all, the room temperatures were absolutely intolerable to sleep in!
The lighting controls were quite different and impossible to work out. There was no way to increase the ventilation in the room, given its city location. An open window created a lot of city noise.
There was no where in the small bathroom to place anything on a shelf; the towel rail was behind the shower door, difficult to reach after a shower. Two very large chairs took up valuable space in the room which was in any case short of space to move around.
There is no lounge, bar or dining room in the hotel, For breakfast it was required to go to a very plush hotel next door, which was the only good thing about the hotel experience.
We were advised we had been uograded to the room we were in, goodness knows what the other room would have been like. We would NEVER stay there again for sure.

2026-06-24 • via Tripadvisor
J
JUI FANG • extended_group • tw
9
Pros:

一切都好

2026-06-21 • via Nuitee
C
Chin Guan • solo_traveller • sg
8
2026-06-20 • via Nuitee
R
Roman • solo_traveller • ch
6
2026-06-19 • via Nuitee
L
laetitiadoha24 • Solo travel • Doha
10
Recommend, would return
Pros:

Very cute hotel in the middle of the city / all the attractions. Really well located. 4 mins walking from main train station, cute neighborhood, right next to the main bridge and old town. Can do everything walking. The hotel room is cute, not noisy and staff was very friendly

2026-06-18 • via Tripadvisor