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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Skiing
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Ski storage
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Minimarket on site
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Allergy-free room
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Water sport facilities on site
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Public transport tickets
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Wine/champagne
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Historic Building with Convenient Location
Hotel Alpina, housed in a charming historic building next to Lucerne Train Station and the KKL Convention Centre, offers a prime location for exploring the city. Just a short walk from the iconic Chapel Bridge, guests can easily immerse themselves in Lucerne's beauty.
Delightful Dining Options and Stunning Views
Start your day with a delicious hot and cold breakfast buffet at the nearby Hotel Monopol and enjoy the Suite Lounge & Bar on the 7th floor with breathtaking city views. Indulge in fine dining and exquisite wines at La Bestia restaurant within the hotel.
City Exploration Made Easy
With free WiFi, proximity to various dining options, and the Old Town within walking distance, Hotel Alpina provides the ideal base for your Lucerne adventure. Benefit from the complimentary Lucerne City Mobility ticket and expert local recommendations from the attentive reception staff.
Book your stay at Hotel Alpina for an unforgettable Lucerne experience.
Please note that check-in takes place at Hotel Monopol (Pilatusstrasse 1), directly next to Hotel Alpina Luzern.
Limited parking is available at the hotel, and additional public parking spaces can be found at the train station (direct access to the hotel) or at a nearby parking garage.
Extra pillows and adapters are available on request.
When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs CHF 75 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for CHF 50 per person per night when using an available cot.
Children up to and including 12 years old stay for CHF 100 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Die Lage ist perfekt!
It was very hot when we stayed here but there is no air-conditioning, not even a fridge for cold drinks! The room had two vertical fan units which made no difference in colloing the room at all, the room temperatures were absolutely intolerable to sleep in!
The lighting controls were quite different and impossible to work out. There was no way to increase the ventilation in the room, given its city location. An open window created a lot of city noise.
There was no where in the small bathroom to place anything on a shelf; the towel rail was behind the shower door, difficult to reach after a shower. Two very large chairs took up valuable space in the room which was in any case short of space to move around.
There is no lounge, bar or dining room in the hotel, For breakfast it was required to go to a very plush hotel next door, which was the only good thing about the hotel experience.
We were advised we had been uograded to the room we were in, goodness knows what the other room would have been like. We would NEVER stay there again for sure.
一切都好
Very cute hotel in the middle of the city / all the attractions. Really well located. 4 mins walking from main train station, cute neighborhood, right next to the main bridge and old town. Can do everything walking. The hotel room is cute, not noisy and staff was very friendly
Very nice modern hotel very close to the main station - will coronary stay here again
La proximité de la gare,
L’accueil du personnel sympatique.
Le calme de la chambre.
La chambre très petite et le lit un peu trop dur.
Pas de salle de petit déjeuner dans l’hôtel.
Great location, just a few minutes' walk to the train station.
Can tell the hotel is relative new; the facilities are clean and tidy.
The room is a bit small, and there isn't enough space to open two large suitcases.
It got very noisy outside the hotel starting at 7am due to ongoing construction. Even though the hotel provided earplugs, they didn't help much
Location was perfect & front desk staff was excellent.
No shelfing in bathroom & no AC
Location near of Train Station.
Cleaningless
No a/c.
Poor quality of fans in room.
Poor customer service relations.
Poor matters of the manager to us.
Breakfast out of the building.
Need charge adapter for Phone and Manager denied provide one.
Request director name and contacto info and manager don't provided.
El desayuno delicioso, la habitación muy cómoda, excelente ubicación
L'emplacement
The place has no air conditioning and the room was extremely hot and had low water pressure with a tub shower. The gentleman working the front desk was very good and helped immensely with an otherwise poor experience.
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