La Mirage Garden Hotel & Spa

La habitación, no me imaginaba que fuese así pese a las fotos que ya habia visto. Dormimos increiblemente bien después de relajarnos tomando un vino frente a la chimenea.

La Mirage was an oasis in Cotacachi. Really nice grounds with beautiful animals and flowers all over. Elegant rooms. Superior dining experience. Breakfast was delicious. Staff was very thoughtful and kind. Would stay again, and highly recomend.

Jardines, naturaleza, personal muy amable

My partner and I wanted to spend a nice weekend away to relax and I remembered there was a hotel/spa in Cotacachi. We booked last minute and spent two nights.

We booked a matrimonial room with a queen bed, but it was not a queen. Pretty sure it was a full because our bed at home is a full and half and these two nights we were fitting pretty tight!

Don't get me wrong it was a beautiful room, but I was a bit disappointed by not having the bigger bed. The room had a large bathroom and shower and a fireplace, the welcome was beautiful and they left a special note and fruits with chocolate.

We also arrived early and I still had to work, so they let us have the lounge all to ourselves and we ordered breakfast and they brought us a huge platter of cheeses, hams, salami, fruit, coffee, milk, juice and took our order for eggs.

It's a beautiful place, beautifully decorated, and garden hotel is an understatement because it feels like you're walking in the move Secret Garden on the grounds.

Here are the only things that irked me a little in terms of service and quality:

- we went to enjoy the pool in the afternoon around 5, pool is open till 6. And they had just poured chlorine tablets into the pool and we couldn't go in. At least wait till pool hours are closed!

- the queen bed issue. Definitely was not a queen. When I asked reception they said it was and wasn't sure how to respond. I asked for another room but they said nothing was available. I think that was unlikely. They did have one group there, but the hotel wasn't full.

- the group there was kosher, so for breakfast they occupied the entire weekend the beautiful breakfast terrace that overlooks the grounds and peacocks that roam around.

We were told that sunday morning we'd be able to have breakfast there instead of inside the dining hall, which was still very cozy and pretty, but not the same. Sunday morning we made our way to the breakfast terrace and the kosher group was still there and the lady who was leading their group basically kicked us out telling us we weren't supposed to be there. I was really disappointed. I'd been there before years ago but it was the first time for my partner.

- More firewood! The climate is nice in Cotacachi but the rooms were very cold. The amount of firewood was not enough. And if you know guests are coming, make sure there is firewood and even help get the fire going during check in at least.

Excellent service. Nice design. Beautiful flowers

Great hotel and outstanding service!

Amazing property , amazing rooms , the staff were friendly and in general one of the best hotels we stayed at

Super verblijf! Alles klopt hier, van de ontvangst, de spa tot het diner en ontbijt. Uitstekende service en gastvrij. Extra vermelding wat ons betreft betreft het diner; in een sfeervolle ambiance wordt een uitstekend diner geserveerd.

Really great place to relax with excellent spa services and great food really exquisite and unique gastronomic experience. I had a spa treatment and it was one of the best I have ever had. I also had dinner and breakfast and it was an outstanding gastronomic experience.

Great!

Great team, Veronica, Anita and the staff

Linda! Tranquilidad! Relax

Comida deliciosa

We had absolutely great time, evenings by the fireplace in the room after a nice dinner in the hotel's restaurant—mornings in their swimming pools. The staff is gorgeous, they bring little treats and are always there if you need anything.
The room is big, there is a big comfortable bed and they give you hot water bottles for the night since it gets chilly in this mountain region.
That little town where the hotel is - is quite cute and a very safe place to be.

Es un lugar hermoso, en un entorno natural, con hermosas flores y plantas.