Emerald Sands Holiday Apartments

Hotels
8.3 (269 reviews)
Corner of Garfield and 2 Fern Street , Gold Coast , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Hot tub/Jacuzzi
Car hire
Heated pool
See all facilities

Review Highlights

Pros:
Location
Service
Views
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Maintenance required

Categories

Cleanliness
6.94
Guests reported issues with cleanliness, such as dirty cutlery, mould on AC vents, and an overall lack of thorough cleaning.
Service
9.41
Many guests praised staff as attentive and helpful, especially mentioning Chris the manager's great support.
Location
9.45
Consistent positive remarks about the fantastic location and convenient access to the beach.
Room Quality
7.4
Some comments indicated that units were outdated or had maintenance issues, such as old appliances and carpets.
Amenities
7.43
Amenities like air conditioning and kitchen facilities received mixed reviews; some required maintenance or were inadequate.
Value for Money
7.89
While some guests felt it was overpriced given the conditions, others found it comfortable and adequate for the price.
Food and Beverage
8.94
Specific food and beverage services were not mentioned, rating reflects general sentiment.
Overall Experience
8.91
Despite several issues, guests enjoyed their stay overall, appreciating the location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:48

Property Description

Luxurious Self-Contained Apartments with Ocean Views

Ocean View Balconies and Modern Amenities
Each self-contained apartment at Emerald Sands Holiday Apartments offers a private balcony with stunning ocean views. Enjoy the convenience of cable TV, free WiFi, and a fully-equipped kitchen with modern appliances.

Relaxing Pool Area and Convenient Facilities
Unwind at the heated swimming pool and spa, or socialize at the barbecue area. Benefit from free secure covered parking and the tour desk services for arranging local activities.

Prime Location for Dining, Entertainment, and Shopping
Conveniently located between Surfers Paradise and Broadbeach, Emerald Sands offers easy access to restaurants, nightlife, and shopping within walking distance.

Experience the perfect beach getaway at Emerald Sands Holiday Apartments - Book Now!

Important information:

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Please note that children under 18 years of age must be accompanied by an adult.

You must show a valid photo ID and credit card upon check in. The credit card and ID must be in the same name as the guest's name on the booking confirmation. The credit card supplied for the bond must be the same one as used for booking the reservation.

Reception hours are Monday- Friday 9:00 until 16:30. There is no reception open of Saturday and Sunday. To arrange check-in on these days please contact the property in advance, using the contact details found on the booking confirmation.

Please note that this property does not accept payments with American Express credit card.

All apartments are self serviced apartments which means while all linen towels and a starter pack eg washing up liquid, tea coffee toilet paper etc. is supplied on arrival it is up to guest to replenish these items at they own cost as needed. Clean linen is supplied every 7 days (Each apartment has it own laundry facilities for washing towels etc.) If you require an extra service clean then this can be arranged at an extra cost $75.00 per apartment clean.

Please note that linen for the sofa bed is an additional AUD $40.00 per week.

Please note, any bookings for one night MUST be checked in by 5pm at the latest. We reserve the right to decline or cancel any one-night bookings requesting arrival after 5pm.

Our room rates are calculated based on up to 2 people sharing the bed. Additional charges apply for use of the sofa bed. If the booking is for 2 people with one person sleeping in the bed and the other planning to use the sofa bed, then the additional charge for linen will be applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for AUD 45 per person per stay when using an available cot.
    People no matter the age stay for AUD 45 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location