The View Agadir

Location was great, lovely private beach

Alles!

The hotel has a beautiful pool area and a great location. Breakfast was excellent with a wide variety of options. A special thanks to Mehdi, the restaurant manager, who is very attentive and anticipates guests’ needs. His professionalism really stands out.

We stayed at this hotel recently, and unfortunately, the experience didn’t start well. On arrival, a large group was leaving, which left the place in a mess and the reception area feeling chaotic. It wasn’t the calm, welcoming atmosphere we were expecting after a long flight to an expected 5* hotel.
We asked for a drink on arrival many times, even when told you will be given a complimentary drink, but no one attended to us, even though payment for our stay was taken immediately as we walked through the door! Check-in was also frustrating — although we were repeatedly told our room was ready just minutes after 3pm, we didn’t actually get access until 5pm. Staff kept blaming delays on the large group that had just left, but as paying guests, that shouldn’t have impacted our stay.
There were also a few housekeeping issues. We requested an iron, but the first one didn’t work, and it took over an hour for a replacement to arrive, which kept me waiting to get myself sorted. The bedding had stains, and we had to ask for it to be changed. Poolside service was also disappointing — I asked a staff member to adjust a canopy for shade for my daughters, he agreed but never returned, and I ended up moving it myself.

That said, once the initial chaos settled, the hotel’s interior is genuinely beautiful and has a lot of potential. However, the overall experience was affected by poor organization and lack of attentive service. Additionally, we had to book two separate rooms as they couldn’t accommodate four females together, even though two were classed as children, which made the stay more expensive than expected.

To end on a positive , being just a stone throw away from the beach and watching the sunset was beautiful- making location the biggest plus.

We stayed at this hotel recently, and unfortunately, the experience didn’t start well. On arrival, a large group was leaving, which left the place in a mess and the reception area feeling chaotic. It wasn’t the calm, welcoming atmosphere we were expecting after a long flight to an expected 5* hotel.
We asked for a drink on arrival many times, even when told you will be given a complimentary drink, but no one attended to us, even though payment for our stay was taken immediately as we walked through the door! Check-in was also frustrating — although we were repeatedly told our room was ready just minutes after 3pm, we didn’t actually get access until 5pm. Staff kept blaming delays on the large group that had just left, but as paying guests, that shouldn’t have impacted our stay.
There were also a few housekeeping issues. We requested an iron, but the first one didn’t work, and it took over an hour for a replacement to arrive, which kept me waiting to get myself sorted. The bedding had stains, and we had to ask for it to be changed. Poolside service was also disappointing — I asked a staff member to adjust a canopy for shade for my daughters, he agreed but never returned, and I ended up moving it myself.

That said, once the initial chaos settled, the hotel’s interior is genuinely beautiful and has a lot of potential. However, the overall experience was affected by poor organization and lack of attentive service. Additionally, we had to book two separate rooms as they couldn’t accommodate four females together, even though two were classed as children, which made the stay more expensive than expected.

To end on a positive , being just a stone throw away from the beach and watching the sunset was beautiful- making location the biggest plus.

SERVICE VRAIMENT A REVOIR MALHEUREMENT
DOMMAGE BEL EMPLACEMENT !!!!

Beautiful property with amazing views and great location. The food at Le Sensya is mind blowing, even if you’re not staying at the hotel, the restaurant is a must visit.

Our stay got off to a disappointing start. We booked through Booking.com, and although the hotel called the day before arrival to confirm check-in, there was no mention of any additional charges. We had reserved three rooms, each including one child.
Upon arrival, we were told the children were not included in the booking and were asked to pay an extra £300 to cover taxes and breakfast. We were advised to take this up with Booking.com, which was inconvenient but not the main issue.
The check-in experience itself was quite poor. We were required to place a £1500 deposit hold for the three rooms, payable only by physical card. As I didn’t have my card with me, we were told we wouldn’t be allowed to stay despite having already paid in full. The staff member handling this (Yousef) was unhelpful and came across as rude, offering no warmth or basic courtesy. Unfortunately, this attitude continued throughout our stay. All yousef wanted was more money and once he took it that’s it he was not interested, he bumped into us several times after check in and no smile or a single word. His attitude is nothing short of appalling.
We were also travelling with a young child (under 3) and requested some milk in the evenings. We were told this could possibly be provided once, but any further requests would incur a charge, which felt unnecessarily strict.
The hotel itself is clean, calm, and aesthetically pleasing, but very quiet with little to no entertainment, which made the overall experience feel quite dull.

Our room was cleaned once throughout the 6 days only after numerous calls. We had to ring multiple times for water which was mentioned free before we booked we practically had to beg them for it.

Avoid this hotel it’s the most boring place you can stay at and for the price you can probably booking all inclusive at royal Decameron or kenzi europa who have brilliant hospitality

Both.

Heel mooie setting. Alles helemaal in orde en afgewerkt tot op goed niveau.

L’accueil et la disponibilité de l’ensemble du personnel

Started off on a bad note. Booked via booking.com. Day before our travel the hotel rang to make sure all was ok for check in etc. no mention of any costs or charges etc. we booked 3 rooms all with 1 child in each room.
When going to hotel they mentioned the kids weren’t on the booking and charged us an extra 300 pounds to add them on for taxes and breakfast. They advised it’s an issue to sort between me and Booking.com. Minor issue.

Next issue at check in. Was told we had to put a deposit Hold of £1500 for the 3 rooms and it had to be via a physical card. I said I had left my card at home, to which they replied, mainly yousef(not a very helpful and very rude person), that if we don’t put the deposit down, we can’t stay at the hotel even though we had paid for the hotel for all 3 rooms.
Not the most warmest of welcomes. yousef didn’t even make eye contact with us or welcome us for the rest of our stay in the hotel.

We also had a young child (under 3) who required a little milk in the evenings. And was told from the hotel (yousef again) they can maybe give it once but then would have to charge us every time we request the milk.

The hotel is nice and calm overall. On the quiet side. With no entertainment whatsoever for anyone. Quite boring tbf.

Only positives was the
1.breakfast, whose staff was amazing and 2. kids club (which wasn’t advertised and we found by chance).
3. Heated pool.

I have travelled to Agadir a few times and stayed at various hotels but if ur looking for 5* experience I would avoid this hotel.