AncyrA TamTam Hotel by Continent - Near Hoan Kiem Lake

Hotels
7.7 (133 reviews)
88 Hang Bac , Hanoi , vn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
6.79
Several mentions of issues with cleanliness, including a torn towel and issues with mold.
Service
7.76
Poor service was noted in multiple instances but some staff were described as friendly.
Location
8.79
Multiple reviews highlighted the good location close to attractions.
Room Quality
7.25
Rooms had good features but issues like unstable fridges were mentioned.
Amenities
7.78
Basic amenities were available, but some (like the safety box) were broken.
Value for Money
7.24
Concerns raised regarding unexpected costs and poor service, affecting perceived value.
Food and Beverage
7.99
Not mentioned; assumed to be standard quality for this hotel tier.
Overall Experience
7.97
Mixed experiences noted, with high points on location and low points on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:33

Property Description

Central Location near Popular Markets
AncyrA TamTam Hotel by Continent - Near Hoan Kiem Lake is conveniently situated just a 3-minute walk from Hang Be Market, offering guests easy access to local shopping and culture. Within a 5-minute walk to Hoan Kiem Lake, guests can immerse themselves in the beauty of the area.

Comfortable Rooms with Essential Amenities
The hotel provides air-conditioned rooms with windows, ensuring a comfortable stay for guests. Each room is well-equipped with a cable TV, minibar, and seating area. For added convenience, a laptop can be requested in advance for guests' use.

Convenient Facilities and Services
Guests can enjoy the hotel's Vietnamese restaurant and benefit from the 24-hour reception and luggage storage facilities. The on-site tour desk assists in planning activities, while free parking for motorbikes adds to the convenience of staying at AncyrA TamTam Hotel by Continent - Near Hoan Kiem Lake.

Book your stay now at AncyrA TamTam Hotel by Continent - Near Hoan Kiem Lake for a memorable experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 133 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.79
Room Quality: 7.25
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.99
Overall Experience: 7.97
R
Ray couple gb
9
Fine for a brief stay in a livel location
Pros:

It’s location and it was not expensive to stay one night

Cons:

No outside window and the showering facilities were a bit basic

2026-03-08 via Nuitee
E
Ellen solo_traveller cw
7
Good value for a one-night stay.
2026-03-08 via Nuitee
L
Lennart couple de
7
Good for a night to stay, but not for longer.
Pros:

24/7 reception, flexible Check in

Cons:

Room had no window, room was not ready when we arrived.

2026-02-27 via Nuitee
M
Madhikarmi solo_traveller vn
8
2025-10-02 via Nuitee
H
Hatem solo_traveller om
5
Pros:

The location is good and if you are planning to have a peaceful night better to stay away coz it is very close to the clubs . The service is very poor ! I usually don’t like to comments bad but it is good for their improvement and others to be aware . Salaam

2025-09-14 via Nuitee
J
Joshua Joharra couple ph
8
2025-09-13 via Nuitee
L
lee solo_traveller vn
10
2025-08-18 via Nuitee
L
lee solo_traveller vn
10
quá tuyệt vời
Pros:

nhân viên thân thiện,nhiệt tình giúp đỡ tận tình

Cons:

nhân viên quá chu đáo nhiệt tình,phòng quá sạch sẽ không có j để chê trách cả

2025-08-18 via Nuitee
H
Hoàng family_with_children vn
10
Rất vui và hài lòng
Pros:

Chỗ nghĩ nằm trong khu Phố Cổ thuận tiện tham quan nhiều nơi. Rất tốt.

2025-08-17 via Nuitee
D
David couple fr
7
Pros:

Grand lit , grande salle de bain.

Cons:

Certain membres du personnel, pas forcément appréciable

2025-08-10 via Nuitee
L
Lutz couple fr
2
À fuir. Ils vont vouloir vous SCAM
Pros:

C’est l’une des pires expériences que j’ai eu en Asie jusqu’à présent.

Cons:

À fuir

Le réceptionniste était mal poli… On nous a donné la mauvaise chambre et après on a bataillé pour avoir la chambre qu’on avait payé. En plus de ça ils voulaient nous scam par rapport à un drap tâché. Je laisse 2 étoiles seulement parce que la jeune réceptionniste était aimable et nous a permis de laisser nos bagages à la réception, contrairement à son collègue…

2025-08-07 via Nuitee
N
Nguyễn young couple vn
10
Exceptional
2025-07-31 via Nuitee
M
Marjery group qa
8
Very good
2025-07-26 via Nuitee
M
Melissa group ph
7
Good
Pros:

Well, it’s in the middle of old quarter and our room is in the inner part so it’s quiet and peaceful

Cons:

Molds on the corner walls.

2025-07-19 via Nuitee
V
Vi young couple fr
3
The worst
Cons:

We checked in, paid immediately by cash and the receptionist said they did not have small money to return, then they said they did not have enough money for full returning, so just accepted it. The value things as hotel said need to leave in safety box however we could not use because it did not work even the staffs already came and tried. Staffs said we should not be worried, no stolen was there. But if our value things lost, who would be responsible? Bath towel was torn, how could hotel provide a torn towel to customers? Fridge was unstable on the surface (or we should be the one who check it before using?!) that occurred our coca spilled on the floor and we must clean what we had the nearest, hand towel. And hotel charged 100.000vnd for the hand towel, how it is possible!!!

2025-07-12 via Nuitee
F
Fenna solo traveller nl
10
Amazing
Pros:

The location is perfect and the staff is lovely

2025-07-10 via Nuitee
E
Emma young couple au
8
Very good
Pros:

Great location and extremely friendly staff, the aircon was cold and the rooms had everything you needed, would stay here again :)

2025-06-27 via Nuitee
M
Miles solo traveller fr
10
Excellent stay. Would recommend to anyone planning on staying in Hanoi.
Pros:

The room was spacious and clean and the bed was very comfortable. The front desk staff were very nice and helpful. Anna was friendly and gave great recommendations. I would definitively stay here again. The 24 hour check-in was also very useful.

Cons:

No negative remarks

2025-06-25 via Nuitee
S
Sebastian young couple de
3
Poor
Cons:

Nightly visitors unasked for in the room. Checkout was also uncomfortable

2025-06-24 via Nuitee
S
Sangwon young couple kr
10
Exceptional
2025-06-18 via Nuitee