Comfort Suites at Katy Mills

Hotels
•
Comfort Suites
8.6 (840 reviews)
25115 Katy Freeway , Katy , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Nice amenities
Cons:
Cleanliness issues
Dated rooms
Breakfast could be better

Categories

Cleanliness
7.99
Several reviews mentioned issues with cleanliness, such as odors and dated conditions.
Service
9.46
Positive mentions of front desk staff and concierge service, although some dissatisfaction was expressed.
Location
9.5
Consistently praised as fantastic and convenient, with access to restaurants and retail.
Room Quality
7.45
Complaints about smells, dated furniture, and issues with mattress comfort.
Amenities
8.48
Breakfast variety noted as good, but with some complaints regarding specific items.
Value for Money
8.44
Average perception due to some dated aspects and mixed experiences.
Food and Beverage
7.99
Breakfast received mixed reviews with some suggesting improvements.
Overall Experience
9.46
Overall enjoyment of the stay despite minor issues, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:52

Property Description

Modern Amenities
Comfort Suites Katy offers modern amenities such as free WiFi and air conditioning in every room, ensuring a comfortable stay for all guests. The flat-screen TV and private bathroom add a touch of luxury to the accommodation.

Convenient Facilities
Guests can take advantage of the 24-hour front desk, business center, and laundry facilities available on-site, making it easy to attend to any needs during their stay. The free private parking adds convenience for those traveling by car.

Nearby Attractions
Located just minutes away from Typhoon Texas and Katy Mills, guests can enjoy easy access to popular attractions in the area. The proximity to George Bush Intercontinental Airport also makes traveling to and from the hotel a breeze.

Book your stay at Comfort Suites Katy now for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 840 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 9.46
D
Darryl • couple • us
10
2026-03-27 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-03-26 • via Nuitee
S
Sylvester • family_with_children • us
1
I never stayed. I have to immediately look for another hotel about 7 miles away.
Pros:

I did not stay in this hotel. I booked the hotel about 5 minutes before checking. While at the checking front desk I requested to see the rooms. The rooms were dirty and stuffy. The environment was not great either. I requested for refund immediately but they refused. I left the hotel for another because my health and safety was a paramount concern. I will not stay there and will not recommend either.

Cons:

The stuffy rooms, AC was not on, dirty environment, also they made copies of my cards, ID, and requested my vehicle registration # which I was not comfortable with. I am very concerned for Identity theft. I am still waiting for my refund. But if they choose not to, that's fine , but I am happy I left the hotel.

2026-03-25 • via Nuitee
G
Gilson • couple • ec
10
2026-03-24 • via Nuitee
M
Michelle • solo_traveller • us
5
2026-03-24 • via Nuitee
J
Jeremiah • family_with_children • us
8
2026-03-23 • via Nuitee
S
Sintu • family_with_children • us
8
2026-03-22 • via Nuitee
D
Dominique • family_with_children • us
8
2026-03-21 • via Nuitee
M
Malaysia • extended_group • us
10
2026-03-20 • via Nuitee
J
Jamie • family_with_children • us
5
The hotel served the purpose. But I will not use it again.
Pros:

Easy to get to from the interstate.

Cons:

Not very clean, the pillows were so tiny, the free breakfast was abysmal, there was no coffee in our room.

2026-03-20 • via Nuitee
L
LaShaunda • family_with_children • us
10
It was a great stay! Check in and out was effortless, the room was clean and the bed was comfortable
Pros:

There was a good selection of options to eat for breakfast.

Cons:

I would have liked for the oatmeal to already be prepared instead of the bags of oatmeal and the option for orange juice.

2026-03-19 • via Nuitee
J
Jennifer • couple • us
10
Great little hotel. Friendly staff, clean and large room. Staff was friendly and helpful. Loved the music in the hall.
Pros:

Large and clean room.

Cons:

No issues.

2026-03-19 • via Nuitee
M
Martha • family_with_children • us
10
Pros:

Me encanta 💖 😍

Cons:

N/A

2026-03-17 • via Nuitee
B
Brianna • couple • us
1
2026-03-17 • via Nuitee
M
Marissa • couple • us
10
Amazing and cozy!
Pros:

Everything

Cons:

N/A

2026-03-16 • via Nuitee
T
Trease • couple • us
10
2026-03-16 • via Nuitee
H
Hilario Cova • couple • us
9
Breakfast could be better.
Pros:

The staff is very friendly.
The room size is great and the layout is good.

Cons:

Breakfast could be better.

2026-03-16 • via Nuitee
C
Cameron • couple • us
10
2026-03-16 • via Nuitee
G
Green • family_with_children • us
10
I enjoyed, Thank you Jennifer
Pros:

Everything

Cons:

Nothing

2026-03-16 • via Nuitee
M
Michael • family_with_children • us
7
Pros:

The location was good

Cons:

The males employee was extremely rude. They checked me out before my checkout day.

2026-03-15 • via Nuitee