Sapa Elegance Hotel

Hotels
8.8 (506 reviews)
3 Hoang Dieu Street, Lao Cai Province , Sa Pa , VN
+84 912 980 117

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Old and outdated rooms
Some amenities lacking

Categories

Cleanliness
6.75
Several reviews mention issues with mold, dirt, and outdated conditions contributing to negative perceptions about cleanliness.
Service
9.99
Consistent positive mentions of the staff being friendly, helpful, and accommodating to guests' needs.
Location
9.76
Great location with close proximity to city center and scenic views, highlighted positively in multiple reviews.
Room Quality
7.71
Mixed sentiments; while some rooms are described as spacious and cozy, others mention problems with odors and outdated decor.
Amenities
8.74
Amenities are acceptable and serve the purpose, including breakfast options and availability of basic services.
Value for Money
9.2
Overall perceived as good value for what guests paid, despite some caveats regarding cleanliness and room quality.
Food and Beverage
8.75
Breakfast and food options receive positive mentions, although some noted it was complicated or expensive.
Overall Experience
9.52
Despite some negative aspects, the overall experience was enjoyable with numerous positive highlights, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Mountain Views and Cozy Accommodation
Sapa Elegance Hotel offers a cosy stay just steps away from Sapa Culture Market. Enjoy stunning views of Fansipan Mountain and Violet Valley from the on-site restaurant.

Comfortable Rooms with Scenic Balconies
Relax in rooms equipped with free WiFi, air conditioning, and a private balcony overlooking the picturesque mountains and valley. Unwind with a cable flat-screen TV and minibar at your disposal.

Convenient Amenities and Services
Explore Sapa with bike rentals or tour desk assistance. Benefit from 24-hour reception, laundry service, and delectable dining options at The Lobby Restaurant serving Vietnamese and European cuisine.

Book your stay at Sapa Elegance Hotel for a memorable mountain retreat!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Location

Guest Reviews

8.8
Based on 506 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.52
K
Kylie • solo_traveller • au
8
Pros:

The Hotel is very central and they let me leave my luggage there until check in.

Cons:

My room was clean but old stains, peeling wallpaper and chipped furniture makes it hard give in a 10.
The door to the room won’t stay closed. I had to bolt it every time.

2026-09-16 • via Nuitee
S
Simon • solo_traveller • il
5
Pros:

The staff are very nice

Cons:

Was very dirty. A lot of bugs inside the room. And the floor was very dusty.
When I asked them to clean they only made the bed.

For example I showed the stain in the toilet that they didn't clean (Adding a picture) and after the cleaning lady came it was still there...

2026-09-13 • via Nuitee
H
Hession • solo_traveller • au
8
I will return when possible. Great hotel in the middle of all you need
Pros:

The baclony views of the hills are wonderful and the restaurant attatched is top class

2026-09-11 • via Nuitee
R
Rotem • couple • il
5
2026-09-09 • via Nuitee
N
Najeya • extended_group • ph
10
Pros:

Highly recommended!!!

2026-09-09 • via Nuitee
T
Tuyết • extended_group • vn
9
2026-09-06 • via Nuitee
H
Hong Nhung • couple • vn
10
Tuyệt vời. Mọi người nên ở khách sạn này.
Pros:

Khách sạn ở vị trí trung tâm. Phòng rộng rãi, sạch sẽ, có ban công. Nhân viên lễ tân rất nhiệt tình, chuyên nghiệp, hỗ trợ mình check in sớm.

Cons:

Không có

2026-09-03 • via Nuitee
R
Reggie • couple • ph
10
Staff is very helful and kind most especially the receptionist Annh,. I was alone with my stay and felt very safe.
Pros:

The property is just nearby the center.

2026-09-02 • via Nuitee
M
Marcela • solo_traveller • sk
10
2026-08-30 • via Nuitee
I
Itsasne • couple • es
9
Pros:

No tuvimos oportunidad de estar mucho en el hotel pero lo poco que estuvimos todo correcto. El personal muy amable

2026-08-29 • via Nuitee
T
Thi Kim Lien • solo_traveller • vn
8
Gia đình tôi có kỳ nghỉ 3 ngày 2 đêm ở Sapa với nhiều trải nghiệm thú vị. Đáng nhớ nhất là được lên đỉnh núi Fansipan và
Pros:

View đẹp, khách sạn nằm trên con dốc cao nhìn ra quảng trường trung tâm Sapa

Cons:

Nhà vệ sinh trong phòng ngủ của gia đình tôi khi tắt quạt gió là có mùi thum thủm kiểu như mùi ẩm ướt.

2026-08-29 • via Nuitee
בן ארי • solo_traveller • vn
1
Pros:

המסעדה של המלון טובה

Cons:

דם על המצעים ושערות, יותר מזה- לאחר שביקשנו מצעים להחלפה גם הם היו מלוכלכים.
ריח של ביוב בחדר שמגיע מהשירותים מקלחת. ממש ממש לא מומלץ להגיע לשם.

2026-08-29 • via Nuitee
A
Alex • couple • gb
8
2026-08-27 • via Nuitee
J
JoelW23 • solo_traveller • au
9
Pros:

Great room with balcony, comfy. Easy to get around.. Friendly staff. Really good restaurant

Cons:

Almost too close to the centre of town if you like it quieter. Was a touch noisy

2026-08-27 • via Nuitee
H
haruka • solo_traveller • jp
8
Pros:

中心街に近くて便利

2026-08-23 • via Nuitee
H
haruka • solo_traveller • jp
8
Pros:

フロントとレストランのスタッフが親切だった。隣に小さなコンビニがあって便利！

Cons:

シャワールームの水捌けが悪い

2026-08-23 • via Nuitee
A
Abigail • couple • za
1
Could’ve been better
Pros:

Good location and I was allowed early check in.

Cons:

The property had cockroaches EVERYWHERE!! It had a foul smell and receptionist was never at the reception when needed.

2026-08-19 • via Nuitee
A
Abdulhadi Hammad H • extended_group • sa
5
2026-08-18 • via Nuitee
K
Kamyl Graisse • extended_group • ph
9
2026-08-14 • via Nuitee
L
LY • solo_traveller • vn
10
Pros:

Nhân viên nhiệt tình.
Phòng rộng thoáng mát

2026-08-14 • via Nuitee