Sapa Elegance Hotel

Hotels
8.8 (486 reviews)
3 Hoang Dieu Street, Lao Cai Province , Sa Pa , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Old and outdated rooms
Some amenities lacking

Categories

Cleanliness
6.75
Several reviews mention issues with mold, dirt, and outdated conditions contributing to negative perceptions about cleanliness.
Service
9.99
Consistent positive mentions of the staff being friendly, helpful, and accommodating to guests' needs.
Location
9.76
Great location with close proximity to city center and scenic views, highlighted positively in multiple reviews.
Room Quality
7.71
Mixed sentiments; while some rooms are described as spacious and cozy, others mention problems with odors and outdated decor.
Amenities
8.74
Amenities are acceptable and serve the purpose, including breakfast options and availability of basic services.
Value for Money
9.2
Overall perceived as good value for what guests paid, despite some caveats regarding cleanliness and room quality.
Food and Beverage
8.75
Breakfast and food options receive positive mentions, although some noted it was complicated or expensive.
Overall Experience
9.52
Despite some negative aspects, the overall experience was enjoyable with numerous positive highlights, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Mountain Views and Cozy Accommodation
Sapa Elegance Hotel offers a cosy stay just steps away from Sapa Culture Market. Enjoy stunning views of Fansipan Mountain and Violet Valley from the on-site restaurant.

Comfortable Rooms with Scenic Balconies
Relax in rooms equipped with free WiFi, air conditioning, and a private balcony overlooking the picturesque mountains and valley. Unwind with a cable flat-screen TV and minibar at your disposal.

Convenient Amenities and Services
Explore Sapa with bike rentals or tour desk assistance. Benefit from 24-hour reception, laundry service, and delectable dining options at The Lobby Restaurant serving Vietnamese and European cuisine.

Book your stay at Sapa Elegance Hotel for a memorable mountain retreat!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    People 1 year old and over stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 486 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.52
B
Bernard • family_with_children • fr
8
Parfait pour faire une étape à Sapa
Pros:

Chambre spacieuse, 2 espaces distincts et sépares pour les 2 lits simples et le grand lit double .
Emplacement sympa

Cons:

Le matelas un peu dur

2026-07-16 • via Nuitee
J
Jakub • couple • cz
9
Pros:

We arrived at the accommodation at 8 am and had an early check-in. The receptionist was very pleasant and smiling. The accommodation was in a very nice location.

Cons:

Our only problem was with the air conditioning, which sometimes lacked power, but it cannot be said that it affected our stay in any way.

2026-07-11 • via Nuitee
D
de Klerk • couple • nl
8
2026-07-09 • via Nuitee
G
Giuseppe S. • couple • it
9
Sa Pa, meraviglia vietnamita!
Pros:

Hotel dotato di tutti i comfort, a 5 minuti a piedi dalla stazione dei treni Sun Plaza di Sa Pa. Nelle vicinanze bar, ristoranti e minimarket. Colazione inclusa (anche dolce), ottimo wifi e personale super gentile e premuroso. Saluti dall'Italia e grazie 🇮🇹❤️🇻🇳

2026-07-09 • via Nuitee
M
Marina • extended_group • ru
7
Pros:

Расположение отличное
Персонал заботливый
Вкусные завтраки по выбору, порции вполне хорошие.
Можно оставить вещи после выселения на хранение

Cons:

Плесень(
Увы, но номер пахнет плесенью, сколько не проветривай.
Отель уставший, сантехника и телевизоры устарели.

2026-07-08 • via Nuitee
R
Ryuhei • solo_traveller • jp
8
2026-07-05 • via Nuitee
J
Julie • couple • au
9
Staff were great. Happy to help
Pros:

Close to town Very clean easy to find.

Cons:

NA

2026-07-02 • via Nuitee
D
David • couple • ph
7
2026-06-29 • via Nuitee
M
Mathias • solo_traveller • se
8
2026-06-26 • via Nuitee
W
Woei Yann • solo_traveller • my
8
2026-06-24 • via Nuitee
W
Woei Yann • solo_traveller • my
8
Pros:

I was a long time customer and return every 1-2 years. The lobby with welcome frint desk was a plus point in the past. Now, it has small entrance and a weird entry to room.

Cons:

Bigger room

2026-06-24 • via Nuitee
W
Woei Yann • solo_traveller • my
8
2026-06-24 • via Nuitee
K
Kim Anh • solo_traveller • vn
10
Pros:

Mình đặt 2 booking ở đây lận, vị trí khách sạn ngay trên dốc nhìn thẳng ra quảng trường, rất gần trung tâm. Nhân viên và quản lí khách sạn rất dễ thương nhiệt tình giúp đỡ gia đình mình. Phòng sạch sẽ

2026-06-21 • via Nuitee
L
Laira Marie • extended_group • ph
10
2026-06-21 • via Nuitee
K
Kim Anh • solo_traveller • vn
10
Pros:

Khách sạn đẹp, phòng rộng rãi sạch sẽ. Các anh quản lý khách sạn rất dễ thương nhiệt tình, sẵn sàng hỗ trợ yêu cầu khách hàng. Mọi thứ rất tuyệt vời

2026-06-19 • via Nuitee
R
RAYMUND BOYO • extended_group • ph
10
2026-06-17 • via Nuitee
H
Hương Giang • extended_group • vn
9
2026-06-15 • via Nuitee
T
Trương Ngọc Hưng • solo_traveller • vn
10
Pros:

Phòng sạch..có quán cfe ngay cạnh rất đẹp

Cons:

Khoá cửa phòng cũ

2026-06-11 • via Nuitee
T
Thomas • solo_traveller • de
9
Preiswert und schön gelegen.
Pros:

Nettes Personal, sauberes Zimmer.

Cons:

WLAN leider sehr langsam.

2026-06-06 • via Nuitee
S
Svetlana • couple • us
8
Great overall except for WiFi
Pros:

The location is central. The staff is accommodating. The room is comfortable.

Cons:

The WiFi is unreliable.

2026-06-05 • via Nuitee