Sapa Elegance Hotel

Hotels
8.8 (442 reviews)
3 Hoang Dieu Street, Lao Cai Province , Sa Pa , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Old and outdated rooms
Some amenities lacking

Categories

Cleanliness
6.75
Several reviews mention issues with mold, dirt, and outdated conditions contributing to negative perceptions about cleanliness.
Service
9.99
Consistent positive mentions of the staff being friendly, helpful, and accommodating to guests' needs.
Location
9.76
Great location with close proximity to city center and scenic views, highlighted positively in multiple reviews.
Room Quality
7.71
Mixed sentiments; while some rooms are described as spacious and cozy, others mention problems with odors and outdated decor.
Amenities
8.74
Amenities are acceptable and serve the purpose, including breakfast options and availability of basic services.
Value for Money
9.2
Overall perceived as good value for what guests paid, despite some caveats regarding cleanliness and room quality.
Food and Beverage
8.75
Breakfast and food options receive positive mentions, although some noted it was complicated or expensive.
Overall Experience
9.52
Despite some negative aspects, the overall experience was enjoyable with numerous positive highlights, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Mountain Views and Cozy Accommodation
Sapa Elegance Hotel offers a cosy stay just steps away from Sapa Culture Market. Enjoy stunning views of Fansipan Mountain and Violet Valley from the on-site restaurant.

Comfortable Rooms with Scenic Balconies
Relax in rooms equipped with free WiFi, air conditioning, and a private balcony overlooking the picturesque mountains and valley. Unwind with a cable flat-screen TV and minibar at your disposal.

Convenient Amenities and Services
Explore Sapa with bike rentals or tour desk assistance. Benefit from 24-hour reception, laundry service, and delectable dining options at The Lobby Restaurant serving Vietnamese and European cuisine.

Book your stay at Sapa Elegance Hotel for a memorable mountain retreat!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    People 1 year old and over stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 442 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.52
T
Theodore Sin Kauw • extended_group • nl
8
Top verblijf voor bezoek aan Sapa
Pros:

Schone en ruime kamers, vriendelijk en behulpzaam personeel, locatie.

2026-05-01 • via Nuitee
N
Natalia • couple • il
10
2026-04-30 • via Nuitee
K
Katrina • extended_group • au
10
Would stay again
Pros:

Great location, lovely rooms and lovely staff :)

2026-04-29 • via Nuitee
M
Moeen • couple • om
10
مكان قريب من كل شي
Pros:

فندق جدا جميل

2026-04-29 • via Nuitee
F
Flavie • couple • fr
10
Good value for money
2026-04-28 • via Nuitee
• family_with_children • sg
3
Only location is a plus, overall the hotel has to scale up
Pros:

Apart from the location nothing else to comment about this place.

Cons:

Multiple things - cot was creaking, toilet door was not closing, dusty etc

2026-04-28 • via Nuitee
M
Minkyung • couple • kr
9
Pros:

The staff was really nice and the room was spacious, and we could do early check-in

Cons:

The bathroom isn’t very sound proof

2026-04-26 • via Nuitee
J
Joe Bazz • solo_traveller • nl
9
2026-04-26 • via Nuitee
F
Fernando III • extended_group • ph
9
Delightful
Pros:

The location of the property was ideal. Short walk to the tourist strip. Photos posted matched what we saw in reality. Rooms were clean and comfortable

Cons:

There is a short not so steep walk to the property from the main street. Not ideal for elderly people or with walking problems. Every morning when you step out of your room you can smell what they are preparing in the restaurant. Not really a problem if you don’t have a sensitivity to strong odors

2026-04-25 • via Nuitee
L
lê trần • couple • vn
9
2026-04-24 • via Nuitee
H
Hilmi • solo_traveller • id
8
2026-04-22 • via Nuitee
T
Tien • couple • us
10
Excellent, comfortable, great value and awesome stay.
Pros:

Excellent stay from start to finish, we stayed for 2 nights. The hotel is conveniently located right next to Taste of Vietnam restaurant—which was so good we ended up eating there twice (something we almost never do).

The reception staff were fantastic—friendly, attentive, and always willing to help. They answered all our questions and even helped accommodate a special food request for my wife that wasn’t on the menu, which we really appreciated.

Our room was spacious with a nice view, a great bathroom, and a strong A/C system—perfect for staying comfortable. The hotel also offers quick and efficient laundry service, which we used and were very satisfied with.

The location is another big plus, with a mini market nearby and an ATM just a short walk away. Overall, we had a wonderful experience with the staff, room, and services. Highly recommend this hotel to anyone visiting the area.

Cons:

The wifi signal was very inconsistent, making sure this is good would take it over the top.

2026-04-22 • via Nuitee
S
Stephan • solo_traveller • de
7
Enttäuschend, alt, aber sehr gute Lage
Pros:

Die Lage ist sehr gut, einerseits ruhig, anderseits ist man in 3 Fussminuten an der Bahn zum Fansipan oder bei allen Läden und Restaurants.

Cons:

Obwohl 6 Monate vorher gebucht, war nur der Raum 302 frei, der keinen Balkon hat, stattdessen eine allen zugängliche Terrasse, auf die man selbst durch das Fenster steigen müsste, also alles unsicher. Nach einer Nacht könnten wir in ein Zimmer mit kleinem Balkon wechseln. Die Ausstattung ist alt, Schimmel im Bad, bei dem das Wasser in der Dusche nicht richtig abläuft, dafür muss man beim Duschen aufpassen, dass man sich nicht verbrüht.

2026-04-21 • via Nuitee
S
Saulon • solo_traveller • ph
10
2026-04-20 • via Nuitee
E
Elisha • couple • gb
10
Great stay
Pros:

Helpful staff, good amenities
Spacious room
Great location

Cons:

Nothing

2026-04-18 • via Nuitee
V
Vincent • couple • be
9
Je recommande
Pros:

L’emplacement de l’hôtel, la gentillesse du personnel

2026-04-17 • via Nuitee
J
Jean-François • solo_traveller • fr
8
2026-04-16 • via Nuitee
H
Huong thao • extended_group • vn
9
Đáng giá tiền, nhân viên rất đáng yêu
Pros:

Gần trung tâm

Cons:

Hơi cũ

2026-04-15 • via Nuitee
S
soe • solo_traveller • ae
7
Pros:

Location and bfast.hotel is near by sunplaza n stone church

Cons:

Room is bit smelly...bathroom need to fix..After shower water is still .

2026-04-13 • via Nuitee
C
Camille • couple • fr
10
Confortable et arrangeant
Pros:

Chambre propre et fonctionnelle. Les lits étaient confortables. Le personnel est très gentil, réactif et arrangeant. Nous sommes arrivés sur Sapa le matin et avons pu déposer nos bagages et faire le Check-in avant l’heure prévue initialement.

2026-04-13 • via Nuitee