Sapa Elegance Hotel

Hotels
8.8 (366 reviews)
3 Hoang Dieu Street, Lao Cai Province , Sa Pa , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Old and outdated rooms
Some amenities lacking

Categories

Cleanliness
6.75
Several reviews mention issues with mold, dirt, and outdated conditions contributing to negative perceptions about cleanliness.
Service
9.99
Consistent positive mentions of the staff being friendly, helpful, and accommodating to guests' needs.
Location
9.76
Great location with close proximity to city center and scenic views, highlighted positively in multiple reviews.
Room Quality
7.71
Mixed sentiments; while some rooms are described as spacious and cozy, others mention problems with odors and outdated decor.
Amenities
8.74
Amenities are acceptable and serve the purpose, including breakfast options and availability of basic services.
Value for Money
9.2
Overall perceived as good value for what guests paid, despite some caveats regarding cleanliness and room quality.
Food and Beverage
8.75
Breakfast and food options receive positive mentions, although some noted it was complicated or expensive.
Overall Experience
9.52
Despite some negative aspects, the overall experience was enjoyable with numerous positive highlights, leading to a strong recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Mountain Views and Cozy Accommodation
Sapa Elegance Hotel offers a cosy stay just steps away from Sapa Culture Market. Enjoy stunning views of Fansipan Mountain and Violet Valley from the on-site restaurant.

Comfortable Rooms with Scenic Balconies
Relax in rooms equipped with free WiFi, air conditioning, and a private balcony overlooking the picturesque mountains and valley. Unwind with a cable flat-screen TV and minibar at your disposal.

Convenient Amenities and Services
Explore Sapa with bike rentals or tour desk assistance. Benefit from 24-hour reception, laundry service, and delectable dining options at The Lobby Restaurant serving Vietnamese and European cuisine.

Book your stay at Sapa Elegance Hotel for a memorable mountain retreat!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    People 1 year old and over stay for VND 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 366 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.52
E
Elliott • extended_group • gb
10
Great stay
Pros:

Very comfortable hotel, close to centre of sapa, and laundry facilities were seamless🙂

2026-02-14 • via Nuitee
M
michelle • extended_group • ph
8
Pros:

The hotel is located near the city center with restaurant on site. Near Sun Plaza if you are planning to go to Fansipan. Although, it is a bit of a climb so prepare your stamina 😅. There are also cafe's and convenience store nearby.

Cons:

The hotel facility is starting to wear off - chips and dents on floor, molds in bathroom/shower. Generally it is clean. I think pillows and sheets already need an update as well, you know the feeling that someone actually occupied your bed prior to you, that's how I felt when we moved in to our room like they forgot to change the sheets.

2026-02-14 • via Nuitee
H
Hung • family_with_children • vn
7
Tốt
Pros:

Vị trí tốt, phòng rộng , tiện nghi phù hợp giá phòng

Cons:

Nhân viên thiếu thân thiện, không chào hỏi

2026-02-13 • via Nuitee
S
Sebastian • extended_group • de
8
2026-02-13 • via Nuitee
F
Felipe • couple • ph
8
Pros:

Good food in their resto.

Cons:

Lift starts only on second floor.

2026-02-10 • via Nuitee
N
Nhu Y • couple • vn
10
2026-02-09 • via Nuitee
H
Hoàng • couple • vn
8
2026-02-09 • via Nuitee
F
Franco • solo_traveller • it
9
Sereno e molto positivo
Pros:

Centrale,pulita e molto tranquilla

Cons:

Nulla tutto perfetto

2026-01-28 • via Nuitee
P
Paulina • couple • pl
10
Pros:

Bardzo uprzejmy personel, świetna lokalizacja, pyszne śniadania

2026-01-27 • via Nuitee
P
Pavithra • couple • sg
8
Convenient and comfortable
Pros:

The staff were helpful, the restaurant was brilliant.

2026-01-26 • via Nuitee
N
Nitheesh • couple • ae
9
2026-01-26 • via Nuitee
N
Nova Katharina • solo_traveller • de
10
So freundlich und sauber <3
Pros:

Alles! Preis / Leistung / freundlich - ich hatte einen super Aufenthalt. Konnte leider nur 1 Nacht bleiben, da ich weiter musste.

2026-01-25 • via Nuitee
J
Joseph • couple • gb
8
Friendly stay in central Sapa
Pros:

Great breakfast and location is central to the main square just a 1/2 minute walk to the church (centre of sapa) - friendly staff

Cons:

Might be because we booked last minute but on reflection we did feel it was probably more expensive than other places for accommodation but the area is very touristy so comes with the territory

2026-01-24 • via Nuitee
M
MJ • family_with_children • ph
10
great experience!
Pros:

the price was excellent! it is enough for us especially we only stay at the hotel just to sleep. budget-friendly. it is one of the cheapest hotel we got and it also beside a great authentic Vietnamese restaurant

Cons:

None. I loved it. The price was just great. You get what you pay for.

2026-01-22 • via Nuitee
L
Luis • couple • au
10
Best hotel in Sapa
Pros:

Amazing staff , location central, best view

2026-01-19 • via Nuitee
C
CHIẾN • family_with_children • vn
8
Tốt
Pros:

Bữa sáng ăn ngon. Địa điểm gần trung tâm.

2026-01-19 • via Nuitee
Q
Quỳnh • couple • vn
8
tuyệt vời, vị trí thuận tiện, chất lượng phòng, nhân viên nhiệt tình
2026-01-19 • via Nuitee
R
Ruebyn • couple • gb
10
2026-01-15 • via Nuitee
J
Jeeyo • extended_group • ph
9
2026-01-15 • via Nuitee
M
Moran • family_with_children • il
7
מלון נחמד מיקום טוב ומיטות נוחות, ארוחת בוקר על פי תפריט ולא בופה
Pros:

חדר מרווח ומחולק באופן טוב בין ההורים לילדים, מיטות נוחות

Cons:

המזגן לא עבד טוב והמים החמים נגמרו מהר וכל פעם היינו צריכים לחכות כדי שמישהו נוסף יוכל להתקלח. בנוסף המקלחת הייתה ישנה והיה קצת ריח של עובש בחדר

2026-01-13 • via Nuitee