Holiday Inn Express Hotel & Suites Lansing-Dimondale by IHG

Hotels
Holiday Inn Express
8 (296 reviews)
9490 Woodlane Drive , Dimondale , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty bathrooms
Outdated rooms

Categories

Cleanliness
6.39
Multiple mentions of dirty bathrooms and unclean rooms including problems with the tub.
Service
8.86
Staff were described as helpful and friendly.
Location
8.9
Convenient location near amenities and away from noise.
Room Quality
6.85
Some rooms were reported as outdated and not clean, with issued bathrooms.
Amenities
8.38
Breakfast mentioned positively, but some items were noted as lacking.
Value for Money
8.34
Reasonably priced accommodation.
Food and Beverage
7.89
Breakfast received mixed reviews on variety and temperature.
Overall Experience
8.36
General satisfaction with the experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:05

Property Description

Modern Comforts and Convenient Location

Featuring a heated indoor pool, free Wi-Fi, and 42-inch flat-screen TVs with HBO, Holiday Inn Express Hotel & Suites Lansing-Dimondale offers a comfortable stay. Each room comes with a microwave, refrigerator, work desk, and coffee-making facilities, ensuring guests have everything they need.

Delicious Breakfast and Fitness Amenities

Start your day with a hot breakfast including eggs and sausage, served daily at the hotel. Stay active at the on-site fitness center or catch up on laundry with the convenient launderette facilities available to guests.

Nearby Attractions and Airport Access

Conveniently located just 7 miles from Michigan State University and the Capital Region International Airport, and only an 11-minute drive to Lansing Mall, our hotel provides easy access to local attractions.

Book your stay at Holiday Inn Express Hotel & Suites Lansing-Dimondale for a relaxing and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

8
Based on 296 reviews
Cleanliness: 6.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
N
Nick couple us
10
2026-08-31 via Nuitee
E
Eric couple us
10
2026-08-22 via Nuitee
D
Debra couple us
8
We would stay again if we are in the area. It was more costly than I’d expect of a more “dated” hotel, but the experienc
Pros:

Our room was super quiet and we slept very well. The breakfast was good, as well!

Cons:

As our population ages, I’d like to see more taller height toilets in hotel rooms. Grab bars and accessible doorways are not always needed, but super low toilets for the Bad Knees Brigade are such a nuisance!

2026-08-11 via Nuitee
L
Lisa solo_traveller us
10
2026-08-10 via Nuitee
S
Shawndra couple us
8
Pros:

I got a room that had the spa tub in it, and it was close to the pool. I loved it. Front desk was amazing. The pool water felt good. They were very generous.

Cons:

Well, they had a water problem at the time and the food was outdated on the breakfast bar, and there were cockroaches on the breakfast bar

2026-08-09 via Nuitee
K
Kenneth family_with_children us
4
They had no hot water and we were never informed that they new about the problem.
Pros:

Convenient

Cons:

No hot water

2026-07-20 via Nuitee
G
Gary solo_traveller us
6
Pros:

The room was clean

Cons:

No hot water bathtub very rusty

2026-07-18 via Nuitee
R
Robyn couple us
8
Staff was very nice and we had a comfortable stay.
Pros:

The staff was wonderful by calling me early in the day to let me know there were hot water issues. They suggested I call back after 3pm to see if my current room was still affected. I called about 3:30 and since my assigned room was without hot water they upgraded my room free of charge to a room with hot water.

Cons:

The breakfast was often sparse by the time I arrived about 9:30am. We were traveling from California so 9:30am was 6:30am according to my biological clock. Even with much of the offerings gone, I was able to have a plate of eggs and sausage.

The room was much cooler in the living room than in the bedroom. We have to make continuous adjustment to the thermostat to keep my husband and I both comfortable.

2026-07-17 via Nuitee
E
Eduard solo_traveller es
5
Pros:

Clean room

Cons:

No hot water available

2026-07-17 via Nuitee
N
Nathan solo_traveller us
8
2026-07-05 via Nuitee
B
Bublitz solo_traveller us
9
Awesome customer service
Pros:

The front desk employee who checked us in was very friendly and went above and beyond for the guests staying.They had no hot water for most of the hotel but they called all guests and offered a discounted rate or free cancelation. She put me and my daughter in one of the rooms with hot water and our stay was great. We came for a softball tournament and they allowed us to also do a late checkout due to all day games we had. I would definitely stay here again!

2026-07-03 via Nuitee
K
katieg solo_traveller us
5
Nice experience despite lacking key amenities.
Pros:

Welcoming staff. Clean and quiet. Spacious room. Easy access.

Cons:

No hot water in shower. Low water pressure. Box spring showed wear and tear. Out of orange juice. No dairy free options.

2026-06-23 via Nuitee
J
Jamie solo_traveller us
9
2026-06-10 via Nuitee
K
Katherine solo_traveller us
9
Comfortable clean, great location
Pros:

Ashe at the front desk was so friendly and professional and efficient. The jacuzzi in our room was spacious and really wonderful, and the beds were SO comfortable!!!!! And the location was close to lots of great places and only 15 minutes from campus.

Cons:

The vending machines didn't work on multiple floors, and the location of the room being right off the lobby/breakfast area made things quite loud (nothing ear plugs couldn't fix, and things quieted down around 11:30pm). There was an open, old soda left in the mini-fridge, but everything else was SUPER clean, so, likely just a tiny oversight.

2026-06-01 via Nuitee
K
Kojima solo_traveller us
5
2026-05-31 via Nuitee
J
Jermaine couple us
10
2026-05-28 via Nuitee
S
Steve solo_traveller us
7
2026-05-25 via Nuitee
T
Tyler family_with_children us
8
Overall a great stay had little complaints other than the hot water not working on the morning of check out
Pros:

Really clean and staff friendly as outstanding and helpful to questions and concerns we had

Cons:

N/A

2026-05-25 via Nuitee
L
larry couple us
8
Pros:

Breakfast was better than most. (Nice place)

Cons:

NOT A THING

2026-05-11 via Nuitee
S
Sanders family_with_children us
10
Pros:

Room was very clean, pull out bed made up for us, breakfast was very good, and staff was very helpful. Really just a no-stress stay.

Cons:

The room was for 3 adults and we only had 2 bath towels.

2026-05-04 via Nuitee