a&o Hamburg City

Hotels
•
A&O Hotels & Hostels
7.1 (20000 reviews)
Spaldingstraße 160 , Hamburg , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Large rooms
Value for money
Cons:
Unclean rooms
Noise issues
Limited amenities
Breakfast options could be better

Categories

Cleanliness
5.35
Multiple mentions of unclean rooms and inconsistent cleaning service.
Service
8.35
Generally friendly staff with positive experiences noted at the reception.
Location
8.35
Convenient access to the city center, easily reachable via public transport.
Room Quality
6.35
Rooms described as large but with issues like noise and cleanliness.
Amenities
6.35
Limited amenities mentioned, with some aspects needing improvement.
Value for Money
7.85
Good price-performance ratio noted by several guests.
Food and Beverage
6.85
Mixed reviews on breakfast quality; some improvements suggested.
Overall Experience
7.35
Generally positive feedback with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Modern Accommodation
The a&o Hamburg City offers bright, non-smoking rooms with private bathrooms and modern furnishings. Bed sheets and towels are available for an additional fee, ensuring a comfortable stay.

Convenient Amenities
Guests can enjoy free WiFi throughout the property, a 24-hour reception, and the option to book breakfast on-site. Vending machines for snacks and drinks, packed lunches on request, and a bar for evening relaxation provide added convenience.

Entertainment and Activities
The hostel features billiards, table football, a children’s play area, and satellite TV with sports channels in the lobby and bar. Additionally, guests can easily book sightseeing tours at the reception for exploring Hamburg's top attractions.

Experience comfort, convenience, and entertainment at a&o Hamburg City - book your stay now!

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 20000 reviews
Cleanliness: 5.35
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.35
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.35
J
Jürgen • couple • de
5
Für 2 Nächte 240€ ohne Frühstück.... Preis viel zu überzogen für das spartanische Ambiente und den s
Pros:

Gute Lage zu Bus und Bahn. Sehr zental

Cons:

Kippfesnster ließ sich nicht kippen. Versprochener Hausmeister kam nicht zur Reparatur. Beide Waschbecken waren total verstopft. Syphon voll Haare und Dreck. Einfach nur ekelig.

2026-07-11 • via Nuitee
C
Cordula • solo_traveller • de
6
2026-07-11 • via Nuitee
A
Aurélien • family_with_children • be
4
Uncomfortable
Pros:

Good location

Cons:

Noise, dirty room, dirty walls, no fresh smell, very bad bed sheets

2026-07-11 • via Nuitee
H
Hans-Jürgen • couple • de
7
Meiner Frau und mir hat es bei Ihnen sehr gut gefallen. Kommen wieder!!! :-)
Pros:

Zu den drei Themenpunkten gab es für uns nichts zu beanstanden! Wir fühlten uns sehr wohl und die Lage des Hostels war vorzüglich.

Cons:

Beim elektronischen Einchecken waren wir doch überfordert!

2026-07-11 • via Nuitee
L
Lisa • solo_traveller • de
5
Pros:

Mehr Sauberkeit, manchel könnte mal repariert oder erneuert werden.
Obst beim Frühstück

2026-07-11 • via Nuitee
F
Filip • solo_traveller • rs
6
Cons:

Unfortunately, the beds were quite uncomfortable, and they made a very loud squeaking noise even with the slightest movement. It was very difficult to fall asleep when sharing the room with other people, as any movement would wake everyone up.

2026-07-11 • via Nuitee
P
Polina • family_with_children • de
9
thank you for a great place to stay!
Pros:

everything, really! from the location to the room to the helpfulness of the staff

Cons:

one of the coffee machines would always go out of order :(

2026-07-11 • via Nuitee
P
Peter • solo_traveller • ug
7
Pros:

It is a good location, easily accessible from the central station.

Cons:

My expectation of the kind of bed is not what I got.

2026-07-11 • via Nuitee
A
Aurélien • family_with_children • be
3
2026-07-11 • via Nuitee
M
Manuela • extended_group • de
6
Pros:

Wir hatten ein großzügig geschnittenes Zimmer

Cons:

Obwohl für drei Erwachsene gebucht und bezahlt war, wurden nur zwei Schlafplätze aufgebettet…das dritte Bett musste ich selbst beziehen.
Keine Klimaanlage - extrem stickig

2026-07-11 • via Nuitee
P
Paul • couple • de
6
Cons:

Die Betten

2026-07-11 • via Nuitee
W
Wölki Uti • solo_traveller • de
10
HH Wochenende
Pros:

Liegt Zentral, ist einfach mit Check in und out.
Frühstück ist einfach aber gut.

Cons:

Baustelle vor der Tür 😱

2026-07-11 • via Nuitee
R
Rittinghaus • solo_traveller • de
5
2026-07-11 • via Nuitee
H
Heidi • solo_traveller • de
8
2026-07-11 • via Nuitee
S
Sofia • solo_traveller • ch
7
2026-07-11 • via Nuitee
P
Philipp • solo_traveller • de
10
2026-07-11 • via Nuitee
C
Christina • solo_traveller • de
8
Pros:

Ausstattung und MitarbeiterInnen waren super.

Cons:

Durch eine Baustelle direkt vorm Haus war es ziemlich laut.

2026-07-11 • via Nuitee
A
Adham • solo_traveller • de
9
2026-07-11 • via Nuitee
S
Stefan • solo_traveller • de
10
Pros:

Die Lage des Hotels ist nahe am Zentrum. Das Personal ist sehr freundlich. Die Zimmer sind sauber. Die Umgebung bietet gute Einkaufsmöglichkeiten für eine Verpflegung.

Cons:

Leider gibt es zahlreiche Baustellen in der Umgebung, die den Verkehrsfluss beeinträchtigen.

2026-07-11 • via Nuitee
N
Nygaard • family_with_children • dk
7
2026-07-11 • via Nuitee