a&o Hamburg City

Hotels
A&O Hotels & Hostels
7.1 (20000 reviews)
Spaldingstraße 160 , Hamburg , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Large rooms
Value for money
Cons:
Unclean rooms
Noise issues
Limited amenities
Breakfast options could be better

Categories

Cleanliness
5.35
Multiple mentions of unclean rooms and inconsistent cleaning service.
Service
8.35
Generally friendly staff with positive experiences noted at the reception.
Location
8.35
Convenient access to the city center, easily reachable via public transport.
Room Quality
6.35
Rooms described as large but with issues like noise and cleanliness.
Amenities
6.35
Limited amenities mentioned, with some aspects needing improvement.
Value for Money
7.85
Good price-performance ratio noted by several guests.
Food and Beverage
6.85
Mixed reviews on breakfast quality; some improvements suggested.
Overall Experience
7.35
Generally positive feedback with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:57

Property Description

Modern Accommodation
The a&o Hamburg City offers bright, non-smoking rooms with private bathrooms and modern furnishings. Bed sheets and towels are available for an additional fee, ensuring a comfortable stay.

Convenient Amenities
Guests can enjoy free WiFi throughout the property, a 24-hour reception, and the option to book breakfast on-site. Vending machines for snacks and drinks, packed lunches on request, and a bar for evening relaxation provide added convenience.

Entertainment and Activities
The hostel features billiards, table football, a children’s play area, and satellite TV with sports channels in the lobby and bar. Additionally, guests can easily book sightseeing tours at the reception for exploring Hamburg's top attractions.

Experience comfort, convenience, and entertainment at a&o Hamburg City - book your stay now!

Important information:

When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have parental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 20000 reviews
Cleanliness: 5.35
Service: 8.35
Location: 8.35
Room Quality: 6.35
Amenities: 6.35
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.35
S
Sofia solo_traveller fi
6
2026-07-04 via Nuitee
M
Mohamad family_with_children de
7
2026-07-04 via Nuitee
R
Rautner solo_traveller at
4
Cons:

Leider mit echt schlechter Lage. Nachts traut man sich nicht mehr aus dem Haus, es laufen komische gestalten und viele Obdachlose umher. Das Gebäude sieht von außen wie ein Abriss Haus aus, sind erstmal dran vorbei gelaufen. Um das Haus nur Baustellen. Drinnen ist es ganz ok, wirklich sauber bzw ansprechend ist es aber nicht.

2026-07-04 via Nuitee
J
Jean couple fr
7
Cons:

Très bruyant

2026-07-04 via Nuitee
S
Serhii Ovsieienko solo_traveller ua
10
Pros:

👍💯

2026-07-04 via Nuitee
J
Juliane solo_traveller de
7
Pros:

Die Rezeption war freundlich. Checkin und Checkout haben reibungslos geklappt.

Cons:

Die Sauberkeit war nicht ganz so prickelnd. Im Flur hat es extrem nach Rauch etc. gestunken und die Lage war jetzt auch nicht so schön. Aber für eine Nacht war es ok.

2026-07-04 via Nuitee
S
Stefani couple de
7
Insgesamt hatten wir einen sehr angenehmen Aufenthalt. Dass das Hotel keine Klimaanlage hat mussten wir vorher.
Pros:

Sie ist sehr zentral und alles ist sehr gut zu erreichen.

Cons:

Überall stand mit Karte aber dann hat das bezahlen mit Handy nicht wirklich geklappt und sie haben nach der physischen Karte gefragt.

2026-07-04 via Nuitee
A
Annette solo_traveller de
4
2026-07-04 via Nuitee
J
Jacqueline solo_traveller de
6
2026-07-04 via Nuitee
O
Olof solo_traveller se
3
2026-07-04 via Nuitee
S
Stefan couple de
7
2026-07-04 via Nuitee
A
Alexandra couple de
3
2026-07-03 via Nuitee
S
Sabine solo_traveller de
8
2026-07-03 via Nuitee
M
Marcel solo_traveller de
1
2026-07-03 via Nuitee
C
Cristian family_with_children ro
3
2026-07-03 via Nuitee
U
UMIT solo_traveller tr
8
Pros:

Close to bus terminal and train station. My room had big windows but soundproofed. Large breakfast room and good breakfast.

Cons:

Check in is at 15:00 which is too late, it kills your all day. Self check in could be problem because some machines not working properly.

2026-07-03 via Nuitee
R
Rony family_with_children de
4
2026-07-03 via Nuitee
R
Robbert couple nl
5
2026-07-03 via Nuitee
J
Jennifer family_with_children de
4
Gebe ich leider keine zweite Chance
Pros:

Einkaufsmöglichkeiten waren in der Nähe

Cons:

Dusche war kein richtiger Druck drauf, nur labida. Für Lager Haare eher schlecht das Shampoo rauszuwaschen. Auch Mega klein und eng gewesen unter der Dusche.
Kakerlake auf dem Zimmer gehabt…….etc

2026-07-03 via Nuitee
B
Bettina solo_traveller de
7
2026-07-03 via Nuitee