Quest Hotel & Conference Center Cebu

Hotels
8.5 (4560 reviews)
Archbishop Reyes Avenue , Cebu City , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near Ayala mall
Good breakfast options
Spacious rooms
Cons:
Cleanliness issues
High prices for food and beverages
Some rooms need updates

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including a dirty mat in the shower.
Service
9.43
Staff are frequently praised for their friendliness and helpfulness.
Location
9.47
Proximity to Ayala mall and restaurants is a common positive note.
Room Quality
8.42
Rooms are generally good but some reviews note issues with bed comfort.
Amenities
8.45
Amenities are described as clean and superb, although some minor complaints exist.
Value for Money
7.91
Concerns about high prices for food and drinks affect perceptions of value.
Food and Beverage
8.46
Breakfast options are well-received, though there were complaints about the dilution of juice.
Overall Experience
8.93
General sentiment is positive with mentions of excellent stays and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:58

Property Description

Prime Location in Cebu
Located just a short walk from Ayala Mall and a quick drive from SM City Cebu, Quest Hotel and Conference Center offers convenience and accessibility for guests to explore the vibrant city.

Modern Amenities and Comfort
With air-conditioned rooms, satellite TV, in-room laptop safe, and free WiFi, guests can enjoy a comfortable stay. The outdoor swimming pool, fitness center, and on-site dining options add to the modern conveniences.

Nearby Attractions and Facilities
Explore nearby attractions like Magellan's Cross and Chinese Taoist Temple, then return to the hotel to relax in the DVD library or conduct business in the business center.

Book your stay at Quest Hotel & Conference Center Cebu now for a memorable and convenient experience in Cebu!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking.

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 4560 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.93
J
Jones solo_traveller gb
7
2026-04-18 via Nuitee
E
Erwin solo_traveller au
10
Pros:

Very accessible to nearby shopping centres and restaurants. Not too far from the airport

Cons:

Maybe too expensive restaurant. Just walk a few minutes to get better pricing food.

2026-04-18 via Nuitee
E
Ed & Abby Wolosezky solo_traveller ca
6
Sad to see the decline in this once great property
Pros:

Great location.

Cons:

The facility is run down. After an extended stay there 3 years ago, it was surprising to see the facility is declining and looks very worn out.

Chipped furniture. Stains on walls, with peeling paint.

The room service was inconsistent, many items not replaced or cleaned, and the towel replacement program made no sense whatsoever.

The Internet was not functional. How can this be a business conference center? It wasn't just horribly slow, we could not even connect to it 80% of the time.

2026-04-17 via Nuitee
O
Oded family_with_children il
10
Recommended for a city stay
Pros:

Great location in front of the Ayala mall
Great value for money
Great breakfast and dinner
And Ethan from the concierge services was amazing helping us book the tours that fit our family needs - thanks again Ethan - you are amazing !

2026-04-16 via Nuitee
F
Ferdie solo_traveller ph
10
2026-04-16 via Nuitee
C
Chris couple au
10
Excellent all round.
Pros:

Everything was great

Cons:

No complaints

2026-04-15 via Nuitee
M
mark solo_traveller au
10
2026-04-15 via Nuitee
A
Andreas couple de
6
Cons:

Shuttle service

2026-04-14 via Nuitee
M
Miklos solo_traveller au
9
Excellent
Pros:

Excellent experience in the hotel
Staff are helpful
Food is amazing
Students on working experience, I witnessed the manager' care to make students internship as positive and meaningful as possible

Good experience in all levels

Cons:

The pillows were a little big for my old neck 🤭🤭

2026-04-14 via Nuitee
L
Lisa couple au
10
Very nice staff, excellent breakfast
Pros:

Staff were lovely, helping to organise transport to and from the hotel. Rooms were a good size and comfortable. Breakfast was excellent with a lot of variety and very fresh. Hotel is across the street from a shopping venture which was handy to grab essentials and food. Pool area was nice.

2026-04-14 via Nuitee
J
Jeffrey couple ph
10
2026-04-13 via Nuitee
H
Hans solo_traveller no
7
2026-04-13 via Nuitee
J
Jerico couple us
3
2026-04-12 via Nuitee
C
charisma Kahl solo_traveller ph
10
Pros:

I always love staying at this Hotel.

Cons:

I dont like to key card access to any floor. Everytime we stay there its not only 1 room but more,since we have our Family from the province also. We cannot go to the floor where my Family staying.

2026-04-11 via Nuitee
P
paulmG8892ZW Solo travel
10
Quest Convention Centre Hotel
Pros:

Handy location, staff interactive & attentive, taxi affordable at entrance, buffet meals humongous.

2026-04-10 via Tripadvisor
G
Glicerianne couple ph
9
2026-04-10 via Nuitee
C
Christelle family_with_children ch
9
Emplacement parfait, confortable et personnel très agréable
2026-04-09 via Nuitee
J
Joshua family_with_children au
10
Pros:

Great Buffet, lovely rooms and friendly staff.

Cons:

A little difficult to get in and out by car, but most places are the same.

2026-04-08 via Nuitee
J
jovelynd769 Friends getaway
10
March 31, 2026 (Overnight Stay)
Pros:

We had a great one-night stay at this hotel. It’s perfectly located near Ayala Mall, making shopping and dining super convenient. The staff were polite and welcoming, and the room was clean and comfortable.

2026-04-07 via Tripadvisor
M
Mizpah mae couple us
8
2026-04-07 via Nuitee