Quest Hotel & Conference Center Cebu

Hotels
8.5 (4620 reviews)
Archbishop Reyes Avenue , Cebu City , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near Ayala mall
Good breakfast options
Spacious rooms
Cons:
Cleanliness issues
High prices for food and beverages
Some rooms need updates

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including a dirty mat in the shower.
Service
9.43
Staff are frequently praised for their friendliness and helpfulness.
Location
9.47
Proximity to Ayala mall and restaurants is a common positive note.
Room Quality
8.42
Rooms are generally good but some reviews note issues with bed comfort.
Amenities
8.45
Amenities are described as clean and superb, although some minor complaints exist.
Value for Money
7.91
Concerns about high prices for food and drinks affect perceptions of value.
Food and Beverage
8.46
Breakfast options are well-received, though there were complaints about the dilution of juice.
Overall Experience
8.93
General sentiment is positive with mentions of excellent stays and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:58

Property Description

Prime Location in Cebu
Located just a short walk from Ayala Mall and a quick drive from SM City Cebu, Quest Hotel and Conference Center offers convenience and accessibility for guests to explore the vibrant city.

Modern Amenities and Comfort
With air-conditioned rooms, satellite TV, in-room laptop safe, and free WiFi, guests can enjoy a comfortable stay. The outdoor swimming pool, fitness center, and on-site dining options add to the modern conveniences.

Nearby Attractions and Facilities
Explore nearby attractions like Magellan's Cross and Chinese Taoist Temple, then return to the hotel to relax in the DVD library or conduct business in the business center.

Book your stay at Quest Hotel & Conference Center Cebu now for a memorable and convenient experience in Cebu!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking.

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 4620 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.93
P
Paul • family_with_children • au
8
Comfortable, short walk to Ayala Mall, great staff.
Pros:

Very helpful staff, from reception, house cleaning staff, restaurant staff & pool staff, thank you for welcoming us.

Cons:

No availability of towels at pool, luckily helpful pool staff went off to get room towels for us. Also rooms did not seem to accommodate guests with children, only king size beds were available.

2026-05-15 • via Nuitee
P
Paul • family_with_children • au
8
Comfortable, short walk to Ayala Mall, great staff.
Pros:

Very helpful staff, from reception, house cleaning staff, restaurant staff & pool staff, thank you for welcoming us.

Cons:

No availability of towels at pool, luckily helpful pool staff went off to get room towels for us. Also rooms did not seem to accommodate guests with children, only king size beds were available.

2026-05-15 • via Nuitee
E
Esterlita • couple • au
10
2026-05-14 • via Nuitee
E
Esterlita • couple • au
10
2026-05-14 • via Nuitee
A
Adam • couple • au
7
Positives outweigh the negatives.
Pros:

The bed was extremely comfortable . Staff were very friendly . Buffet breakfast was excellent

Cons:

The worst internet connection I’ve experienced in a large hotel. Booked a room with a balcony. The balcony, chairs and table was covered in bird sh;t . Hadn’t been cleaned for a long time.

2026-05-14 • via Nuitee
R
Riel Christy • couple • au
8
Overall, it was a good stay.
Pros:

I liked the service of the protection team.

Cons:

I was disappointed with the cleanliness of the room. There was a distinct smell when we entered first time. It was sort of like a smell of a moist towel/carpet that did not dry properly. In addition, there was not enough storage.

2026-05-13 • via Nuitee
M
Michael • couple • de
10
2026-05-12 • via Nuitee
M
Michael • couple • de
10
2026-05-12 • via Nuitee
S
Shihkuang • family_with_children • tw
8
2026-05-11 • via Nuitee
P
Per Mike • couple • se
10
good as usual
2026-05-10 • via Nuitee
M
Marie • couple • gb
10
Very pleasant
Pros:

The staffs are very welcoming and helpful . Thank you

Cons:

The location

2026-05-08 • via Nuitee
Y
Yoshifumi • family_with_children • jp
6
Good
Pros:

スタッフ、清潔感

Cons:

子供の遊び場が欲しかった

2026-05-08 • via Nuitee
F
Federico • solo_traveller • gb
10
2026-05-08 • via Nuitee
T
Thomas • couple • ie
9
2026-05-08 • via Nuitee
E
eric • solo_traveller • ch
8
2026-05-05 • via Nuitee
S
Shion • extended_group • jp
8
2026-05-01 • via Nuitee
M
Margarita • solo_traveller • nz
9
Pros:

Proximity to the shopping center

Cons:

None

2026-04-30 • via Nuitee
M
Margarita • solo_traveller • nz
9
Pros:

Proximity to the shopping center

Cons:

None

2026-04-30 • via Nuitee
T
Trevor • solo_traveller • au
10
Had a great time at your excellent hotel.
Pros:

The staff were all very professional and courteous

Cons:

Pool bar closes to early

2026-04-29 • via Nuitee
R
Rebecca • solo_traveller • au
8
Pros:

Great location, walking distance to popular tourist district and shopping mall.
Clean, safe, great concierge service to book tours and transport,very secure.

Cons:

Rooms aren't the biggest but are still very comfy.

2026-04-28 • via Nuitee