Quest Hotel & Conference Center Cebu

Hotels
8.5 (4755 reviews)
Archbishop Reyes Avenue , Cebu City , ph
+63 32 230 5888

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location near Ayala mall
Good breakfast options
Spacious rooms
Cons:
Cleanliness issues
High prices for food and beverages
Some rooms need updates

Categories

Cleanliness
6.96
Several reviews mention issues with cleanliness, including a dirty mat in the shower.
Service
9.43
Staff are frequently praised for their friendliness and helpfulness.
Location
9.47
Proximity to Ayala mall and restaurants is a common positive note.
Room Quality
8.42
Rooms are generally good but some reviews note issues with bed comfort.
Amenities
8.45
Amenities are described as clean and superb, although some minor complaints exist.
Value for Money
7.91
Concerns about high prices for food and drinks affect perceptions of value.
Food and Beverage
8.46
Breakfast options are well-received, though there were complaints about the dilution of juice.
Overall Experience
8.93
General sentiment is positive with mentions of excellent stays and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:58

Property Description

Prime Location in Cebu
Located just a short walk from Ayala Mall and a quick drive from SM City Cebu, Quest Hotel and Conference Center offers convenience and accessibility for guests to explore the vibrant city.

Modern Amenities and Comfort
With air-conditioned rooms, satellite TV, in-room laptop safe, and free WiFi, guests can enjoy a comfortable stay. The outdoor swimming pool, fitness center, and on-site dining options add to the modern conveniences.

Nearby Attractions and Facilities
Explore nearby attractions like Magellan's Cross and Chinese Taoist Temple, then return to the hotel to relax in the DVD library or conduct business in the business center.

Book your stay at Quest Hotel & Conference Center Cebu now for a memorable and convenient experience in Cebu!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking.

The credit card used to make the booking must be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEB

Location

Guest Reviews

8.5
Based on 4755 reviews
Cleanliness: 6.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.93
F
Florent • family_with_children • fr
10
Restful stop on the heart of Cebu
Pros:

In the central area of Cebu, Quest hotel is a comfortable and very welcoming option. For those who land first in Cebu, this is a very good and easy transition to get some rest.
Sitting opposite a shopping mall and within distance of all amenities, it is a good stop.
The personnel is very welcoming and offers a top-notch service

Cons:

Nothing to dislike here

2026-07-25 • via Nuitee
B
Bobby Jack • solo_traveller • us
9
Pros:

Food is excellent

Cons:

Elevator wait time, staff really should give priority to quests.

2026-07-23 • via Nuitee
G
Gerard • solo_traveller • au
7
Pros:

Nice room, good facilities

Cons:

Bit disappointed couldn't get a cot for the baby over the 4 nights

2026-07-23 • via Nuitee
G
Gretchen • solo_traveller • es
8
2026-07-22 • via Nuitee
R
Renee • family_with_children • us
5
Sorry but it was not as I expected.
Pros:

Apologies but it was very disappointing. The room was dirty and I called housekeeping right away, They cleaned it immediately. There was hair on the floor, towels were damp, bed was half done! Housekeeping was terrific because they corrected it immediately.

Cons:

Dirty bathroom. The paper towel holder fell. It was not screwed.
The food was very mediocre. I happened to see a cockroach and the waiter immediately stepped on it.

2026-07-22 • via Nuitee
P
Per Einar • family_with_children • no
9
Close to mall, nice swimmingpool, nice rooms
Pros:

Close to mall, nice swimmingpool, nice rooms.

Cons:

Nothing..

2026-07-21 • via Nuitee
L
Laluna 71 • solo_traveller • no
8
Pros:

Rommet var fint og rent.

Cons:

Litt støy utenfor døra. Hver gang noen åpnet døra på andre dør den gjennom trykke på våres toalett dør. Men ellers var grei

2026-07-21 • via Nuitee
B
Björn • solo_traveller • is
10
2026-07-21 • via Nuitee
E
Eluska • solo_traveller • es
10
Bien
Pros:

Nos hemos quedado varias veces en el hotel por la ubicación que tiene y por comodidad. Esta vez no ha tocado una habitación mejor que el anterior.

Cons:

Pues está ver no sabemos si era por el aire o porque el cuarto olía a pintura . Apagamos el aire acondicionado y se fue el olor .

2026-07-21 • via Nuitee
R
Ramon • couple • us
9
Enjoyed my stay. Staff was awesome! Room was very comfortable and clean. Food in hotel was great.
Pros:

Good location. Well maintained. Modern.

Cons:

-

2026-07-20 • via Nuitee
J
Jen • family_with_children • us
5
Serviceable
Pros:

The location being close to Ayala mall.

Cons:

Elevator needs to be addressed! It closes in a split second the moment it opens. One of us almost got squeezed in the middle of it. The glass inside of it was broken, was taped off. The carpet was rundown and also the rooms. The breakfast buffet was kind of pricey.

2026-07-19 • via Nuitee
V
Vadim • extended_group • ru
9
Отель рядом с торговым центром Ayala center. Там и можно скоротать время, так как в округе и в целом на Себу как-то неую
Pros:

Для крастеовременного пребывания - отлично. Просто не знаю, что можно делать на Себу больше двух дней.))

Cons:

Сначала был запах какого-то клея в коридоре. Но потом переселили на другой этаж. В итоге все хорошо.

2026-07-18 • via Nuitee
Y
YI CHUN • couple • tw
9
Pros:

It’s near the Ayala department store

2026-07-18 • via Nuitee
V
Vivian • solo_traveller • ph
3
2026-07-18 • via Nuitee
O
Olli • solo_traveller • fi
10
2026-07-18 • via Nuitee
C
Cua • couple • ph
5
Pros:

Nil

Cons:

Rusty

2026-07-18 • via Nuitee
M
Mai • family_with_children • us
10
Wonderful
Pros:

loved the beds and soft pillows

Cons:

thin walls, could hear chairs moving, footsteps from above

2026-07-16 • via Nuitee
F
FABIENNE • solo_traveller • fr
8
Quest hôtel Cebu Philippines
Pros:

Suite chbre avec Netflix dont possibilité de film en français, grand lit confortable, bon petit déjeuner, hôtel tres bien situé plein centre, personnel pro et très agréable.

Cons:

L'établissement a besoin d'être un peu rénové.

2026-07-16 • via Nuitee
E
Evelyn • family_with_children • no
8
2026-07-16 • via Nuitee
K
kotoku • solo_traveller • jp
8
2026-07-16 • via Nuitee