Hotel Casa Gangotena

Hotels
9.6 (135 reviews)
Bolivar Oe6-41 y Cuenca , Quito , ec

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Outstanding location
Exceptional service
Beautiful hotel
Excellent food
Cons:
Occasional hot water issues
Food can be overly complicated

Categories

Cleanliness
9.35
Cleanliness appears well-maintained with no major issues mentioned.
Service
9.95
The staff provides fantastic service, falling over backwards to make your stay memorable.
Location
9.95
The location is excellent, situated in the heart of Quito's historic center.
Room Quality
9.75
Rooms are beautifully appointed and well-stocked with modern amenities.
Amenities
9.35
Hotel amenities are generally very good, including excellent restaurant and rooftop bar.
Value for Money
9.35
The experience and service justify the cost, although food can be pricey.
Food and Beverage
9.15
Food is great but some dishes were mentioned as being overcomplicated.
Overall Experience
9.95
A superb experience with a combination of great service, beautiful location, and excellent facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:51

Property Description

Luxurious Colonial-Style Hotel in the Heart of Quito

Panoramic Views and Elegant Rooms
Enjoy breathtaking panoramic views of Quito's historic center from our terrace. Our air-conditioned rooms, some with city views, feature modern amenities like flat-screen TVs and private bathrooms.

Culinary Delights and Convenient Amenities
Indulge in complimentary American breakfast and Wi-Fi during your stay. Savor international and regional cuisine at our restaurant or explore dining options nearby. Stay refreshed with free water and a welcome fruit selection upon arrival.

Prime Location and Nearby Attractions
Located in San Francisco square, we are minutes away from Plaza Independencia Square and Casa del Albado Museum. Don't miss visiting Quito's Basilica just a short drive away.

Book now to experience the charm and luxury of Casa Gangotena in Quito!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    Children from 12 years old to 14 years old stay for US$28.70 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 135 reviews
Cleanliness: 9.35
Service: 9.95
Location: 9.95
Room Quality: 9.75
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.15
Overall Experience: 9.95
P
Philip couple gb
10
This must be one of the great hotels of the world, never mind Quito.
Pros:

Great breakfast, and great dinner. Very professional staff. Great location.

Cons:

Nothing.

2026-02-26 via Nuitee
A
Angela extended_group us
10
2026-02-23 via Nuitee
I
Irene couple co
10
2026-02-10 via Nuitee
F
fabiano francesco couple br
10
bombing blooming relaxing ... five star definitely!
Pros:

äusserst zentral gelegen
best rooftop ever
mentioned Michelin guide restaurant that fulfills all expectations !!!
super stylisch colonial architecture corner-house
fucking great kingsizebed !
top breakfast !!
nice patio gardening nd tasty flowers decoration
check-in kind of flexibel, because I did lost one day of my booking, helpfully to resolve
marmorplated bathroom
everywhere high rooms, breathless !

Cons:

sometimes a lack of internet connectivity

2026-02-09 via Nuitee
J
Juliana couple co
10
Absolutamente increíble
Pros:

El hotel es una obra de arte en su totalidad, el
Personal es muy amable, la comida es deliciosa la verdad volvería mil veces es un verdadero hotel 10 de 10

Cons:

Es imposible decir que algo no te gusta en este hotel 😍

2026-01-30 via Nuitee
M
Mark couple gb
8
A great stay in the centre of Quito.
Pros:

Location!!!
The flowers. The room was amazing. Dinner was good.

Cons:

The price!

2026-01-17 via Nuitee
M
MotoBaker Couples Portland, Oregon
10
A dream stay in Quito
Pros:

Oh my gosh, what a treat it is to stay at Casa Gangotena. We (sadly) only stayed here one night on our way home from the Amazon, and our stay could have only been better if it were longer. The staff is welcoming and courteous, the rooms are clean, comfortable and beautifully decorated. We had drinks and snacks at the rooftop bar - some of the best cocktails we have had anywhere on the planet.

We left for the airport early in the morning (before 5am!) and they sent us on our way with a boxed breakfast, a really nice touch.

I will definitely stay here on our next trip to Quito!

2026-01-14 via Tripadvisor
S
stacymrobinson Family Denver, Colorado
10
Unexpected elegance in Quito
Pros:

Elegant and welcome respite after 5 days on a boat in the Galapagos. This is an unexpectedly beautiful hotel in the heart of Quito, and was a great jumping-off point for our ongoing journey to the cloud forest, which Maria Emilia De los Reyes from Metro Journeys did a wonderful job of coordinating.

2026-01-13 via Tripadvisor
M
Marc extended_group us
10
Perfect location
Pros:

Wonderfully updated classic grand hotel
Fantastic staff

Cons:

Nothing not to like

2026-01-12 via Nuitee
A
ahatcher1185 Couples Chicago, Illinois
10
Luxury Quito
Pros:

We stayed several nights at Casa Gangotena as part of a larger Galapagos cruise package organized by Metropolitan Touring and had a wonderful experience! The hotel itself is gorgeous – just like so much of Quito’s historic center, it is a very well-preserved/updated colonial building. Its location could not be better – just opposite Plaza de San Francisco (in the heart of the old town) and featuring a rooftop with incredible views of the city. The décor is flawless, the food at the restaurant (where we ate breakfast every morning and also ordered room service) is delicious, the bar serves excellent cocktails, and the staff provides fantastic service. Our room was amazing – beautifully appointed, well-stocked with everything we needed, including a spacious bathroom with great shower pressure, strong wifi and a very comfortable bed. Perhaps our favorite part of our stay though was the view from our room windows, which looked right over the plaza and provided endless opportunities for people and scenery-watching. I would strongly recommend this hotel to anybody visiting Quito!

2025-12-29 via Tripadvisor
S
sally couple us
9
Staff are amazing it's a lovely hotel
Pros:

Everything

Cons:

No hot water on the 26th . Apparently they run out when the hotel is full

2025-12-28 via Nuitee
S
sally couple us
9
Awesome
Pros:

Everything

Cons:

Food is a little overcomplicated .

2025-12-28 via Nuitee
M
Marc extended_group us
10
Classic European elegance in the center of Quito
Pros:

Beautiful building with great location

Cons:

It was perfect

2025-12-22 via Nuitee
R
RichardVUK Couples United Kingdom
10
Wonderful location in the World Heritage Site.
Pros:

A few days in Quito before a trip to Galapagos. Fab hotel, wonderful room, but on the top floor. WE never use lifts if stairs are available and the staircase to Gangotena is a beautiful sweeping affair which demanded to be climbed! The rooms are very colonial ins style with very high ceilings which made a climb to the third floor seem more like five floors and, here's the crux, at 10,000' altitude that is really quite hard work. But it made us feel good, if a bit out of breath. The room was nice and the hotel facilities were good, but avoid strenuous exercise! The thing which really impresses is the location in the heart of Quito's World Heritage Site centre. it is fabulous. And a drink on the rooftop bar should not be missed.

2025-12-19 via Tripadvisor
S
SidRamage Couples Edinburgh, Scotland
10
Stay in style.
Pros:

Elegant, stylish, brilliantly located with high quality service. We loved staying here. This is a hotel which oozes old-fashioned charm and quality.

2025-12-17 via Tripadvisor
M
M5323KNrobertw Couples
10
Every aspect of a stay at Casa Gangotena was superb.
Pros:

Beautiful boutique hotel overlooking the Plaza St Franscesco in the old town. The welcoming and helpful staff fall over backwards to make your stay memorable. Spacious, well appointed rooms with every modern facility you need to augment your stay. Excellent restaurant with generous breakfast offering and well prepared dinner menus using top end ingredients all expertly cooked and presented. Convenient for all the principal sights.

2025-12-14 via Tripadvisor
K
Konstantina couple gb
10
The most beautiful elegant and superb boutique hotel
Pros:

Exquisite historical building with excellent taste

2025-12-13 via Nuitee
I
Inspire36194111950 Couples Cotati, Sonoma County, California
8
Hotel Good but Quito Skippable
Pros:

The building and rooms are really nice. Dinner a bit pricey but good. Breakfast very good. General hotel service is okay. There isn’t much to (safely) do in Quito. You can walk a few blocks (hotel will show you where the police have it locked down and safe) to some churches, one small museum, and that is it. The museum (free with hotel) has local archaeology exhibits and is small but nice. Mostly I think visitors can skip Quito due to the safety concerns, unfortunately. If you do come here, a pro tip is that the best part is the 3rd floor bar with great views. The bar tender is super friendly and nice. He’ll take some great pictures for you with the city views in the background. The bar cocktails are very good and strong.

2025-11-23 via Tripadvisor
7
708ceceliab Couples
10
Royal stay at Casa Gangotena in Quito
Pros:

Beautiful hotel in an excellent location to see old town Quito. The rooms were lovely and the food was varied and delicious showcasing local favorites.
Everything was arranged beautifully by Anndy Males. All of the transfers were excellently arranged.

2025-11-13 via Tripadvisor
N
Navigator63452697887 Family Margate City, New Jersey
4
An Ecuadorian LETDOWN
Pros:

We are traveling with an upscale tour company and they were raving about the fact that this hotel is the best rated hotel in the city. It rated best by travel and Leisure and Condé Nast . My wife and I were excited about this hotel . We stayed at the Palacio Nazarenas in Cusco and it was amazing. I was really set up for disappointment and I got it !
What a let down . It could be the best here but the furniture and the one sink and dings on the cabinets are such a let down. The chair in the room is so old fashioned and even the drapes are not of upper quality.
We would never recommend this place. I called the front desk to ask how to turn the thermostat to “Heat”. I was told there is a portable plug in heater in the closet.
My expectations let me down,big time , with this place.
EM. WPB Fl.

2025-10-17 via Tripadvisor