Hotel Casa Gangotena

Hotels
9.6 (135 reviews)
Bolivar Oe6-41 y Cuenca , Quito , ec

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Outstanding location
Exceptional service
Beautiful hotel
Excellent food
Cons:
Occasional hot water issues
Food can be overly complicated

Categories

Cleanliness
9.35
Cleanliness appears well-maintained with no major issues mentioned.
Service
9.95
The staff provides fantastic service, falling over backwards to make your stay memorable.
Location
9.95
The location is excellent, situated in the heart of Quito's historic center.
Room Quality
9.75
Rooms are beautifully appointed and well-stocked with modern amenities.
Amenities
9.35
Hotel amenities are generally very good, including excellent restaurant and rooftop bar.
Value for Money
9.35
The experience and service justify the cost, although food can be pricey.
Food and Beverage
9.15
Food is great but some dishes were mentioned as being overcomplicated.
Overall Experience
9.95
A superb experience with a combination of great service, beautiful location, and excellent facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:51

Property Description

Luxurious Colonial-Style Hotel in the Heart of Quito

Panoramic Views and Elegant Rooms
Enjoy breathtaking panoramic views of Quito's historic center from our terrace. Our air-conditioned rooms, some with city views, feature modern amenities like flat-screen TVs and private bathrooms.

Culinary Delights and Convenient Amenities
Indulge in complimentary American breakfast and Wi-Fi during your stay. Savor international and regional cuisine at our restaurant or explore dining options nearby. Stay refreshed with free water and a welcome fruit selection upon arrival.

Prime Location and Nearby Attractions
Located in San Francisco square, we are minutes away from Plaza Independencia Square and Casa del Albado Museum. Don't miss visiting Quito's Basilica just a short drive away.

Book now to experience the charm and luxury of Casa Gangotena in Quito!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    Children from 12 years old to 14 years old stay for US$28.70 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 135 reviews
Cleanliness: 9.35
Service: 9.95
Location: 9.95
Room Quality: 9.75
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.15
Overall Experience: 9.95
B
Blanca Magdalena family_with_children ec
8
Pros:

El restaurant

Cons:

La persona que eata en la puerta que solo pasa conversando con el guardia y no ayuda

2026-03-26 via Nuitee
P
Paul couple au
10
2026-03-16 via Nuitee
P
Philip couple gb
10
This must be one of the great hotels of the world, never mind Quito.
Pros:

Great breakfast, and great dinner. Very professional staff. Great location.

Cons:

Nothing.

2026-02-26 via Nuitee
A
Angela extended_group us
10
2026-02-23 via Nuitee
S
suzannek958 Solo travel
10
Splendid experience
Pros:

A beautiful hotel in an historic square of Quito. The hotel is an old palace beautifully restored service impeccable and an excellent experience

2026-02-20 via Tripadvisor
R
rebeccadY4449VI Family
10
Casa Gangotena - fantastic!
Pros:

We had a wonderful stay here - it is a beautiful hotel! Everyone is friendly, helpful, and accommodating. The food is excellent, with excellent service! Thank you so much Anddy for arranging all the transportation, tours, and the hotel! We really appreciate all your work & effort making our trip perfect - we couldn’t have done it without you!! We highly recommend the Old Town/Middle of the World tour, Anddy arranged a great guide & driver for us - we had a fantastic day! Thanks again!!

2026-02-10 via Tripadvisor
I
Irene couple co
10
2026-02-10 via Nuitee
G
Greg3700 Couples Waterloo, Region of Waterloo, Ontario
10
Great stay
Pros:

Beautiful hotel, great location and great food. Had a wonderful stay. Staff were great and dining was exceptional. Thank you to everyone who made our stay memorable.

2026-02-09 via Tripadvisor
T
T2287ZSrobertm Family
10
Beautiful Christmas Eve in Quito
Pros:

We were only there for one night on Christmas eve. We had a wonderful dinner and enjoyed the views from the roof. We also enjoyed walking into the square which was alive on Christmas eve.

2026-02-09 via Tripadvisor
F
fabiano francesco couple br
10
bombing blooming relaxing ... five star definitely!
Pros:

äusserst zentral gelegen
best rooftop ever
mentioned Michelin guide restaurant that fulfills all expectations !!!
super stylisch colonial architecture corner-house
fucking great kingsizebed !
top breakfast !!
nice patio gardening nd tasty flowers decoration
check-in kind of flexibel, because I did lost one day of my booking, helpfully to resolve
marmorplated bathroom
everywhere high rooms, breathless !

Cons:

sometimes a lack of internet connectivity

2026-02-09 via Nuitee
J
Juliana couple co
10
Absolutamente increíble
Pros:

El hotel es una obra de arte en su totalidad, el
Personal es muy amable, la comida es deliciosa la verdad volvería mil veces es un verdadero hotel 10 de 10

Cons:

Es imposible decir que algo no te gusta en este hotel 😍

2026-01-30 via Nuitee
M
Mark couple gb
8
A great stay in the centre of Quito.
Pros:

Location!!!
The flowers. The room was amazing. Dinner was good.

Cons:

The price!

2026-01-17 via Nuitee
M
MotoBaker Couples Portland, Oregon
10
A dream stay in Quito
Pros:

Oh my gosh, what a treat it is to stay at Casa Gangotena. We (sadly) only stayed here one night on our way home from the Amazon, and our stay could have only been better if it were longer. The staff is welcoming and courteous, the rooms are clean, comfortable and beautifully decorated. We had drinks and snacks at the rooftop bar - some of the best cocktails we have had anywhere on the planet.

We left for the airport early in the morning (before 5am!) and they sent us on our way with a boxed breakfast, a really nice touch.

I will definitely stay here on our next trip to Quito!

2026-01-14 via Tripadvisor
S
stacymrobinson Family Denver, Colorado
10
Unexpected elegance in Quito
Pros:

Elegant and welcome respite after 5 days on a boat in the Galapagos. This is an unexpectedly beautiful hotel in the heart of Quito, and was a great jumping-off point for our ongoing journey to the cloud forest, which Maria Emilia De los Reyes from Metro Journeys did a wonderful job of coordinating.

2026-01-13 via Tripadvisor
M
Marc extended_group us
10
Perfect location
Pros:

Wonderfully updated classic grand hotel
Fantastic staff

Cons:

Nothing not to like

2026-01-12 via Nuitee
A
ahatcher1185 Couples Chicago, Illinois
10
Luxury Quito
Pros:

We stayed several nights at Casa Gangotena as part of a larger Galapagos cruise package organized by Metropolitan Touring and had a wonderful experience! The hotel itself is gorgeous – just like so much of Quito’s historic center, it is a very well-preserved/updated colonial building. Its location could not be better – just opposite Plaza de San Francisco (in the heart of the old town) and featuring a rooftop with incredible views of the city. The décor is flawless, the food at the restaurant (where we ate breakfast every morning and also ordered room service) is delicious, the bar serves excellent cocktails, and the staff provides fantastic service. Our room was amazing – beautifully appointed, well-stocked with everything we needed, including a spacious bathroom with great shower pressure, strong wifi and a very comfortable bed. Perhaps our favorite part of our stay though was the view from our room windows, which looked right over the plaza and provided endless opportunities for people and scenery-watching. I would strongly recommend this hotel to anybody visiting Quito!

2025-12-29 via Tripadvisor
S
sally couple us
9
Staff are amazing it's a lovely hotel
Pros:

Everything

Cons:

No hot water on the 26th . Apparently they run out when the hotel is full

2025-12-28 via Nuitee
S
sally couple us
9
Awesome
Pros:

Everything

Cons:

Food is a little overcomplicated .

2025-12-28 via Nuitee
M
Marc extended_group us
10
Classic European elegance in the center of Quito
Pros:

Beautiful building with great location

Cons:

It was perfect

2025-12-22 via Nuitee
R
RichardVUK Couples United Kingdom
10
Wonderful location in the World Heritage Site.
Pros:

A few days in Quito before a trip to Galapagos. Fab hotel, wonderful room, but on the top floor. WE never use lifts if stairs are available and the staircase to Gangotena is a beautiful sweeping affair which demanded to be climbed! The rooms are very colonial ins style with very high ceilings which made a climb to the third floor seem more like five floors and, here's the crux, at 10,000' altitude that is really quite hard work. But it made us feel good, if a bit out of breath. The room was nice and the hotel facilities were good, but avoid strenuous exercise! The thing which really impresses is the location in the heart of Quito's World Heritage Site centre. it is fabulous. And a drink on the rooftop bar should not be missed.

2025-12-19 via Tripadvisor