Hotel Phoenix

Hotels
8 (219 reviews)
Sesvetska cesta 29 , Sesvete , hr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Old facilities
Lack of information about hotel entry policies

Categories

Cleanliness
7
Some reviews mentioned issues like food crumbs beside the bed, indicating cleanliness could be improved.
Service
9
Staff were consistently described as friendly and helpful.
Location
8.5
Well located, as noted in several reviews.
Room Quality
7
Several reviews mentioned that the facilities and rooms felt very old and in need of renovation.
Amenities
8
Amenities mentioned positively, but some reviews pointed out they were outdated.
Value for Money
8.5
Overall considered fair with respect to the pricing mentioned in the reviews.
Food and Beverage
8
Breakfast options described as good, but some reviews indicated gaps in replenishment.
Overall Experience
8
General satisfaction mentioned, though with significant concerns highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:00

Property Description

Luxurious Wellness Area
Indulge in relaxation at Hotel Phoenix's wellness area featuring a counter-current pool, sauna, and hot tub.

Culinary Delights
Savor Croatian and international cuisine at the à-la-carte Maestro Restaurant. Start your day with a buffet breakfast and enjoy a variety of pancakes and omelettes.

Entertainment and Events
Unwind in the wine cellar or lounge area, perfect for intimate gatherings. The hotel also offers an indoor golf center with PGA-standard simulators and versatile event halls.

Experience elegance and comfort at Hotel Phoenix. Book now for a memorable stay in Zagreb.

Important information:

Guests are kindly requested to inform the hotel at least 12 hours prior to arrival if they want to make use of the airport transfer service and at which airport they are arriving.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 6.25 per day.

Location

Guest Reviews

8
Based on 219 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
Z
Zdravka • family_with_children • hr
10
Pros:

Sve je bilo u najboljem redu.
Osoblje jako usluzno i ljubazno
Sobe čiste I mirisne, i udobne.
Dorucak raznovrstan, veliki izbor svega.

Cons:

Sve je bilo u najboljem redu.

2026-03-06 • via Nuitee
J
Jiří • couple • cz
9
doporučuji vzhledem k umístění, milý personál, klidná část, zastávka MHD přímo vedle hotelu,
Pros:

výborná poloha - kousek od dálnice. Vstřícný a milý personál. Vynikající snídaně. Pokoj připraven velmi pěkně.

Cons:

V případě našeho pokoje nebyla oddělena koupelna od pokoje, ani třeba závěsem. Byla přímo součástí pokoje. Máme radši při používání koupelny soukromí. Nebyl v provozu wellness, chápu období, ale cena?

2026-03-04 • via Nuitee
M
Mirjana • family_with_children • hr
10
Pros:

Čiste sobe,mirisna posteljina,zračno,jako uslužno i ljubazno osoblje.

Cons:

Sve je bilo uredu

2026-02-27 • via Nuitee
N
Nenad • family_with_children • hr
9
2026-02-26 • via Nuitee
A
antonella • extended_group • it
7
2026-02-24 • via Nuitee
P
Piotr • extended_group • pl
8
Pros:

Śniadanie było dobre

Cons:

Restauracja była zamknięta

2026-02-09 • via Nuitee
Z
zoran • family_with_children • hr
10
2026-01-30 • via Nuitee
B
Borche • extended_group • mk
10
2026-01-20 • via Nuitee
I
Iman • couple • ba
10
Pros:

Prezadovoljni!

2026-01-20 • via Nuitee
L
Luca • solo_traveller • it
4
Se lo conosci lo eviti
Pros:

Personale gentile.

Cons:

Struttura senza manutenzione ne servizi, interni rovinati e decadenti, non rifanno le camere.
Palestra fatiscente e sporca, usata come magazzino. Reception solo in orario diurno.

2026-01-19 • via Nuitee
M
MARIA • family_with_children • es
8
2026-01-19 • via Nuitee
F
Franjo • solo_traveller • ch
9
2026-01-19 • via Nuitee
A
Aleksandra • solo_traveller • rs
7
2026-01-16 • via Nuitee
K
Katinka • family_with_children • hu
9
Pros:

Parkoló rendelkezésre állt. Reggeli választék nagy. Tiszta szoba.

Cons:

Fürdőben a régi csap kiállása nem volt megszüntetve. Nem túp szép.

2025-12-25 • via Nuitee
B
Brkic • family_with_children • hr
10
2025-12-24 • via Nuitee
M
Mateo • couple • hr
6
2025-12-18 • via Nuitee
M
Matija • couple • hr
2
2025-12-11 • via Nuitee
Z
zaric • solo_traveller • ch
8
2025-12-09 • via Nuitee
A
Anić • couple • hr
7
2025-12-08 • via Nuitee
T
Tomislav • couple • hr
10
2025-12-07 • via Nuitee