Riverside Apartments & Hotel

Hotels
8.3 (1326 reviews)
35 Fawcett Street , Ballina , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Dated room fittings

Categories

Cleanliness
7.66
Some guests reported cleanliness issues like mold and outdated bathrooms.
Service
9.13
Generally positive reviews about friendly and informative service at the front desk.
Location
9.17
Frequent praise for the central location and proximity to amenities.
Room Quality
7.62
Mixed reviews; some found rooms spacious, while others noted they were dated.
Amenities
7.65
Amenities received mixed feedback, with the pool being closed during some stays.
Value for Money
8.61
Generally perceived as good value given the location and amenities.
Food and Beverage
8.16
Positive sentiments about location, but some guests were unaware of breakfast options.
Overall Experience
8.43
Most guests enjoyed their stay, with a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Luxurious Riverside Accommodation
Located on the picturesque banks of the Richmond River, Riverside offers a luxurious stay with private balconies and flat-screen satellite TV. The air-conditioned rooms feature amenities like a refrigerator and tea/coffee facilities, with some rooms boasting a spa bath and stunning river views.

Convenient Amenities and Nearby Attractions
Guests can enjoy access to a refreshing swimming pool, adding to the relaxation and comfort of their stay. Riverside Holiday Apartments are conveniently situated just a short drive from Ballina Byron Airport and popular beaches like Shelly Beach and Angels Beach. Explore the beauty of Byron Bay with just a 30-minute scenic drive.

Culinary Delights at Red Wok Thai
Satisfy your taste buds at Red Wok Thai, offering an extensive selection of traditional Thai cuisine for a delightful dining experience. Open every night for dinner, indulge in flavorful dishes from 17:30 until late.

Book your luxurious stay at Riverside today for a memorable riverside retreat!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    People 5 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1326 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.43
H
Helen • couple • au
10
Great location.
Pros:

Location. Allocated car spaces. Very comfortable.

2026-07-01 • via Nuitee
M
Mark • extended_group • au
10
2026-06-29 • via Nuitee
E
Elizabeth • solo_traveller • au
10
Peace in Ballina
Pros:

Outstanding value for money, beautiful apartment with views across the river. Comfortable beds in the rooms, fast internet and quiet at night without being more than 50 meters away from Woolworths and food spots.

Cons:

The water pressure wasn't great in the shower but the water was hot.

2026-06-28 • via Nuitee
L
Laughton • family_with_children • au
9
Exceeded our expectations for comfort, cleanliness & location - we will be back!!
Pros:

Very luxurious felt like we were in a home not a hotel - everything exceeded our expectations with the location, views, cleanliness etc thank you so much we will be back again

Cons:

We couldnt get any of the TV's to work

2026-06-28 • via Nuitee
J
Julie • couple • au
3
Very disappointing, expected more when booking a deluxe room, our room was positioned on side.
Pros:

Location

Cons:

Old, needs a refurbish, no where to wash any crockery or glasses, bathroom very small

2026-06-26 • via Nuitee
R
Richard • solo_traveller • au
3
Did the job for an overnight, but I would not stay again.
Pros:

Clean room. Front desk lady was friendly and courteous.

Cons:

Room not ready at check in time 14.00. Had to wait an extra 30mins. The gym shown in the photos is not on site. It is a commercial gym you have to walk to and the entry and key to access was poorly explained by staff resulting in two trips back and forth to get access. Parking onsite is very poor if you have an SUV or 4WD the entry to car park is low (under 1.97m). After hours you can park on the street but difficult during the day. For me the worst of all is that the building is shared with private owners, one of which during my overnight stay (4th floor) frequently smoked on the balcony at the lift entry filling the lift entry and balcony areas, and my room, with the smell of cigarette smoke even though it is a non smoking building.

2026-06-25 • via Nuitee
S
Syed • solo_traveller • au
9
2026-06-22 • via Nuitee
S
Steve • family_with_children • au
10
Loved it! Thank you
Pros:

The apartment was stunning! So well appointed and so spacious.

Cons:

Every little detail in the furnishings and equipment were just spot on. Felt like a luxe home away from home. Reception staff (gentleman in checkout ) lovely too.

2026-06-22 • via Nuitee
A
Amelia • solo_traveller • au
9
Will be back for sure.
Pros:

Great location right on the water in the middle of town.
The rooms are lovely, clean and well suited for a couple of nights stay.
The staff were incredibly helpful and very friendly.

2026-06-22 • via Nuitee
H
Helen • couple • au
8
Lovely huge two bedroom apartment. Great location
Pros:

Huge and comfortable

Cons:

Lack of signs. For example directions to reception once out of lift.

2026-06-20 • via Nuitee
R
Roland • couple • au
9
Safe comfortable great location
Pros:

Location, secure parking, amenities clean and comfortable.

Cons:

Happy no issues

2026-06-16 • via Nuitee
B
Brett • couple • au
7
2026-06-16 • via Nuitee
L
Luis Felipe • couple • cl
10
Pros:

buena ubicacion

Cons:

sistema de aseo

2026-06-16 • via Nuitee
A
Allayne • solo_traveller • au
8
2026-06-16 • via Nuitee
P
penny • couple • au
8
2026-06-16 • via Nuitee
G
Gabrielle • couple • au
4
2026-06-13 • via Nuitee
T
Taejung • couple • au
8
2026-06-09 • via Nuitee
M
Mark • family_with_children • au
9
2026-06-09 • via Nuitee
Z
Zac • solo_traveller • au
10
Pros:

John at reception was friendly and the room was very very clean and comfortable I will definitely stay again

Cons:

.

2026-06-05 • via Nuitee
J
Jake • solo_traveller • au
9
Pros:

Great location

Cons:

Shower head needs some CLR

2026-06-04 • via Nuitee