Hampton Inn Ottumwa

Hotels
•
Hampton Inn
8.4 (85 reviews)
943 Quincy Avenue , Ottumwa , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple named employees)
Extremely comfortable beds/rooms
Clean rooms reported by many guests
Good breakfast options and attentive breakfast staff
Quiet rooms for many guests
Convenient location near shopping
Helpful management (assisted with lost items)
Accommodating for groups and special circumstances
Cons:
Ongoing major construction and drywall dust in public areas
Some breakfast items reported cold or stale
Occasional safety concerns / people loitering outside
Noisy motorcycle reported at night
Reported dirty pillowcase in one instance
Value concerns when charged high rate during construction

Categories

Cleanliness
7.8
Mixed: many guests described rooms as very clean, but some reported a dirty pillowcase and drywall dust from on-site renovations affecting perceived cleanliness.
Service
9.7
Very positive: multiple mentions of friendly, attentive and accommodating staff, with several employees named (Hallie, Dulce, Riva, Terry, Tabitha) and examples of excellent service (retrieving lost items, making breakfast available).
Location
7.8
Mixed: convenient to shopping/grocery options and the Ottumwa location was praised, but some guests felt unsafe in the area and noted people loitering and a loud motorcycle at night.
Room Quality
8.8
Generally strong: multiple guests praised extremely comfortable beds and comfortable rooms, though interior construction affected flooring and ease of movement in some areas.
Amenities
8.4
Standard quality for this hotel tier
Value for Money
7.6
Some concerns: one guest specifically cited paying $178 while the hotel was under major construction; other guests felt the stay was acceptable for the price.
Food and Beverage
7.9
Mixed breakfast feedback: several guests praised the buffet and service, while others reported cold/stale hot items, lukewarm coffee, and minor menu complaints (e.g., pancakes instead of waffles).
Overall Experience
9.2
Overall positive: many guests said they'd stay again, highlighting staff, comfort, and satisfactory breakfasts despite disruptions from ongoing renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location
Situated across from Quincy Place Mall and close to the Des Moines River, Hampton Inn Ottumwa offers a prime location for shopping and outdoor activities.

Comfortable Accommodations
Each room at our hotel features modern amenities such as a 32-inch flat-screen TV, free Wi-Fi, and in-room microwave and fridge for your convenience.

Great Facilities
Enjoy a refreshing swim in our indoor pool, start your day with a hot breakfast, stay active in the fitness center, and take advantage of our on-site launderette facilities.

Experience the best of Ottumwa's hospitality at Hampton Inn. Book your stay now for a memorable and comfortable experience.

Important information:

Please note: The hotel pool and hot tub are closed down for maintenance until December 31, 2017.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTM

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 85 reviews
Cleanliness: 7.8
Service: 9.7
Location: 7.8
Room Quality: 8.8
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 7.9
Overall Experience: 9.2
J
Joan • couple • us
10
Will stay again.
Pros:

Very clean, quiet and staff was great!

Cons:

Pancakes instead of waffles, lol

2026-10-13 • via Nuitee
A
Anna • couple • us
6
Not the best, but did the job.
Pros:

It was nice to be close to shopping/grocery options.

Cons:

I didn’t feel very safe in the location (might just be Ottumwa in general) and there were people hanging around outside and a loud motorcycle doing laps from 9-10pm. One pillow on the bed had a dirty pillow case. The breakfast wasn’t anything special and the “hot” foods were stale and cold.

2026-10-12 • via Nuitee
P
Pam • solo_traveller • us
3
We paid $178. for a hotel room in a construction zone inside the hotel!
Pros:

Location is fine

Cons:

It is under MAJOR construction! We walked into the lobby to drop cloths over ALL of the furniture and on the entire floor. Some of the old tiles had been removed from the flooring, but not all so it was very difficult to pull a suitcase or even walk. And there was drywall dust everywhere! This is also the area where breakfast is served 😳

2026-08-27 • via Nuitee
K
Kristine • solo_traveller • us
9
Relaxing, comfortable accommodations and a pleasant stay
Pros:

Room was clean and comfortable. There were adequate choices at the breakfast bar. The food was good. The lady that was at the reception desk both days was VERY nice and friendly. I liked her a lot!! But I don’t know her name.

Cons:

Because there is renovation going on that part was unpleasant. But it has to be done and, hopefully, will be an improvement to the hotel. We have stayed here before and we will come again.

2026-08-14 • via Nuitee
W
William • solo_traveller • us
2
Not the best from Hampton
Pros:

The bed

Cons:

Food was cold. Coffee wasn’t hot. Construction

2026-08-11 • via Nuitee
C
Claudia • couple • us
9
2026-08-09 • via Nuitee
S
Shandolyn • solo_traveller • us
10
Pros:

Room was extremely comfortable! Best bed I've slept in. Staff was so nice. A large group of us stayed for a funeral for a dear friend and they were so accommodating.

2026-07-19 • via Nuitee
3
366audiep • Business
10
Attentive and Comfortable
Pros:

Everyone here has been so friendly and attentive. Hallie is great and she has taken great care of me while I have stayed here.

2026-07-18 • via Tripadvisor
D
denniskL3302HI • Business
10
Excellent service all around
Pros:

We were a little late for breakfast. But the kitchen manager open the door and we were able to have our breakfast. Excellent service.

2026-07-18 • via Tripadvisor
9
988crystalw • Solo travel
10
Work trip
Pros:

Ottumwa location was perfect!!! I would definitely come back!! Great service wonderful breakfast!!! The staff was amazing!!!

2026-07-17 • via Tripadvisor
N
Nicole • family_with_children • us
7
2026-07-01 • via Nuitee
D
davidwC614TO • Couples
10
Going above and beyond
Pros:

My wife and I recently spent a weekend at the Hampton inn in ottumwa, Iowa. After we left, we discovered that my wife had left her address book and calendar book in the hotel room. I contacted the hotel and the general manager Tabitha carmona answered the phone. She was so sweet and helpful. She worked with me to arrange to have the materials sent to our home. We greatly appreciate her and her extra effort.

2026-06-15 • via Tripadvisor
J
Jerald • couple • us
10
Good breakfast! Will stay again no problem!
Pros:

Clean and quiet

Cons:

Na

2026-06-12 • via Nuitee
N
NeilRocks • Couples • Denver, Colorado
10
Currently being renovated but does not interfere with your stay
Pros:

Two front desk associates, Dulce and the Sunday morning associate, are truly the nicest and most personable employees that we have encountered during our travels. They both are very professional and guest-oriented.

Breakfast buffet has something for everyone. Breakfast hostess restocked items continuously throughout the morning.

Renovation is ongoing but did not interfere with our stay. We are excited to visit again to see the completed refurbishment.

2026-05-24 • via Tripadvisor
E
E2385UErebeccab • Business
10
Great room & coffee!!!
Pros:

The staff -Riva & Terry -at the Hampton Inn in Ottawa were very nice and personable. I have been known to be pretty picky about my coffee, the coffee was really good! Thank you.

2026-05-20 • via Tripadvisor
A
Amanda • extended_group • us
10
2026-05-18 • via Nuitee
1
101hillaryf • Business • Sanibel Island, Florida
10
Clean and comfortable
Pros:

Excellent service. Riua was wonderful!

2026-05-05 • via Tripadvisor
S
shawnhT430XS • Business
10
A quick visit
Pros:

Ribs and the front desk lady from this morning don’t remember her name but both were amazing customer service was on point for every visit to that town will be staying there thank you ladies have an awesome day until next time

2026-04-30 • via Tripadvisor
X
X7072LCamyh • Business
10
Awesome front desk
Pros:

Riva is the best ever! She was so happy and always eager to help! She is the star of your hotel!

2026-04-23 • via Tripadvisor
M
Mary • couple • us
8
Good for the amount of time we spent in our room.
Pros:

Breakfast was good. Bathroom was spacious.

Cons:

The sheer curtain was the only curtain that went across the window. There was a lot of light coming in from the surrounding businesses. There was a lot of heavy footsteps above our room.

2026-04-20 • via Nuitee