O7 Tenerife

Hotels
7.9 (1107 reviews)
La Haya, 3 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor food quality
Noisy rooms
Dated facilities

Categories

Cleanliness
7.1
Some complaints about room cleanliness and dated facilities.
Service
9.6
Overall, guests praised the helpful and friendly staff.
Location
9.1
Good location near tourist attractions and services.
Room Quality
6.6
Issues with noise and dated furniture, not meeting expectations.
Amenities
7.6
Mixed reviews on amenities; some were lacking or dated.
Value for Money
8.1
Fair pricing, but some felt it did not represent the quality.
Food and Beverage
6.6
General dissatisfaction with quality and variety of food.
Overall Experience
8.5
Overall decent experience, but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:41

Property Description

Convenient Location and Amenities

Hotel O7 Tenerife, just a short walk from Playa Martianez Beach, offers a 24-hour reception and two outdoor pools for guests of all ages. The bright rooms with balconies provide stunning views of the sea and Mount Teide.

Comfortable Accommodation

Each room at O7 Tenerife is equipped with satellite TV, a safe, and a private bathroom with essential amenities. The sun terrace and garden are perfect spots to unwind while enjoying the scenic surroundings.

Delightful Dining Options

Indulge in international cuisine at the buffet restaurant and snack bar on-site. With the center of Puerto de la Cruz nearby, explore the local attractions easily during your stay at Hotel O7 Tenerife.

Experience the best of Tenerife at Hotel O7 - Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Children under the age of 18 are not allowed in the spa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 1107 reviews
Cleanliness: 7.1
Service: 9.6
Location: 9.1
Room Quality: 6.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.5
J
Juan Carlos • extended_group • es
6
Pros:

Las instalaciones de spa

Cons:

le sobra alguna estrella al hotel. Deberían reformarlo un poco.

2026-02-13 • via Nuitee
S
Sandra • couple • es
6
2026-02-13 • via Nuitee
S
Syed • family_with_children • gb
10
Pros:

It was a great experience overall, views from the room was outstanding. All the places were nearby. Room space was very good. The staff was too good especially Eti and Vicente. They both were very friendly and helpful. I would give them 5 star for their service.

Cons:

Swimming Pool should be heated.

2026-02-11 • via Nuitee
Z
Zeila • couple • es
6
2026-02-10 • via Nuitee
H
Haitham Hatem Shaher • family_with_children • jo
9
Pros:

I really liked the hotel, and the staff were very helpful and friendly, everyone in the restaurant and reception. And Thanks a lot for Eti The cheerful woman who helped us with our stay at the hotel The facilities are nice and clean, and the restaurant is too.The hotel boasts the most beautiful view in the city, offering a peaceful sunset. The room was quiet and undisturbed. While the hotel has a Spa, it wasn't included in the room rate. There are drinking water machines distributed throughout the hotel. I highly recommend visiting this hotel.If I have another opportunity, I would be delighted to stay in the hotel again.

Cons:

The variety of food was limited, There were no toiletries (flip-flops, toothpaste, toothbrush, shower cap, shower gel), and the Hand soap and shampoo had a strange smell.

2026-02-10 • via Nuitee
S
Shayla • couple • es
10
Bastante bien
Pros:

La habitación amplia, insonorizada,colchón bueno y nos dejaron dos almohadas que se agradece bastante.
Ubicación tranquila.

Cons:

El bufet era algo pobre, poca variedad y el café de máquina (malo)

2026-02-09 • via Nuitee
R
Ramona • family_with_children • es
8
Pros:

Ubicacion

2026-02-09 • via Nuitee
J
José Sharo • family_with_children • es
1
Desastre de hotel
Pros:

Nada

Cons:

No se puede fumar ni en el balcón un@a va a relajarse y para fumar hay que salir a la terraza de abajo obligándome a ir a una zona que ni los animales los ponen tan mal . nos hemos sentido súper incómodos . Y para colmo media pensión ,pero tienes que pagar bebida de extra de los dispensadores que hay en cualquier restaurante de comida rápida digase como un burguer ,decepcionante y una de la bebidas súper sucia. No lo recomiendo a nadie 😓 (se supone que eso es lipton coloquialmente llamado nestea).

2026-02-08 • via Nuitee
E
ESPERANZA • couple • es
10
Maravilloso
Pros:

Todo muy bien. El personal del hotel de diez, limpiadoras, camereras y camareros, cocineros, recepcionistas... un trato excelente. El colchón y la almohada fantásticos

2026-02-08 • via Nuitee
N
Nini Alexandru • family_with_children • ro
10
Recomand.
Pros:

Amabilitatea personalului, mâncare bună și chiar dacă e destul de vechi ca și mobilier, e foarte frumos. Recomand cu drag.

Cons:

Un minus îl reprezintă parcarea interioară care e rezervată doar celor cu dizabilități cu toate că locuri erau destule și goale. A fost destul de dificil să găsesc parcare publică.

2026-01-31 • via Nuitee
V
Vincent • family_with_children • fr
8
2026-01-30 • via Nuitee
M
mayo • couple • fr
8
très bien
Pros:

Le personnel très sympa les deux garçons qui parlaient français adorable et très serviable.

Cons:

Le petit-déjeuner : les croissants n'étaient pas frais, les jus de fruits pas bons du tout.

2026-01-28 • via Nuitee
C
Ceila Maria • couple • es
10
Para repetir y por la amabilidad del personal
Pros:

Todas las instalaciones aunque hace falta un poco más de luz blanca

2026-01-23 • via Nuitee
A
Ana Maria • extended_group • es
6
Fin de semana frío.
Pros:

Ubicación

Cons:

Limpieza regular, hacia frío, baño antiguo y algo deteriorado. Le hace falta una reforma y poner calefacción. La habitación estaba muy fría.

2026-01-22 • via Nuitee
N
Nel • family_with_children • gb
10
2026-01-22 • via Nuitee
J
JUAN CARLOS • solo_traveller • es
10
Excelente
Pros:

Muy tranquilo y bien situado. El spa también muy bien. Precios razonables y personal muy amable

2026-01-22 • via Nuitee
G
Giancarlo • couple • ch
6
2026-01-21 • via Nuitee
F
Francisco Manuel • couple • es
8
Placentera
Pros:

Me gustó todo

2026-01-20 • via Nuitee
R
RAQUEL • family_with_children • es
9
2026-01-20 • via Nuitee
M
Mercedes • family_with_children • es
9
Pros:

El personal de recepción súper amable y atento

2026-01-20 • via Nuitee