Taal Vista Hotel

Hotels
8.8 (1381 reviews)
Km. 60, Aguinaldo Highway, Tagaytay City , Tagaytay , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good amenities
Delicious food
Cons:
Cleanliness issues
Room quality disappointments
Not good value for money

Categories

Cleanliness
6.14
Issues mentioned in reviews about dirty showers and old furnishings.
Service
10
Exceptional service noted numerous times, particularly from staff like Ms. Kenn and Frederick.
Location
10
Magnificent views of Taal Volcano and convenient location in Tagaytay mentioned positively.
Room Quality
7.11
Mixed reviews with complaints about the old and unattractive rooms.
Amenities
10
Great amenities and activities highlighted, including history walks and views.
Value for Money
7.15
Noted complaints about pricing not matching room conditions.
Food and Beverage
10
Food praised for vibrancy and freshness, exceptional breakfast experience.
Overall Experience
10
Overall memorable experiences shared, despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:32

Property Description

Historical Charm and Modern Comforts
Taal Vista Hotel, a Filipino heritage site since 1939, offers a blend of English Tudor charm and contemporary amenities.

Diverse Dining Options
Indulge in a culinary journey with 3 dining venues, including authentic local cuisine at Café Veranda and a weekend lunch buffet featuring Filipino favorites at Taza Fresh Table.

Relaxation and Leisure
Unwind by the outdoor pool, enjoy massage treatments at the spa, or have fun in the games room. With stylish rooms and 24-hour concierge services, your comfort is our priority.

Experience the allure of Taal Vista Hotel in Tagaytay City. Book now for a memorable stay!

Important information:

Please note that the hotel does not accept debit cards. The hotel will only accept valid credit cards, which are required for pre-authorization purposes. In case another credit card will be used to settle or will opt to pay in cash, reversal of the pre-authorized amount will take place within five to seven banking days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MNL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for ₱ 800 per person per night when using an existing bed.
    People 13 years old and over stay for ₱ 2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1381 reviews
Cleanliness: 6.14
Service: 10
Location: 10
Room Quality: 7.11
Amenities: 10
Value for Money: 7.15
Food and Beverage: 10
Overall Experience: 10
S
Shelly Grace couple ph
5
Overall, a memorable stay- I held back feedback then so as not to spoil the moment.
Pros:

I admire how attentive and warm the F&B team was, how the FO team kindly offered a discounted upgrade ( though i declined the offer ) and how well you accommodated our welcome note request and small cake for our July celebrant,we'll definitely come back, just for Taal View next time instead of Mountain View.

Cons:

I do have a few points of feedback I felt were worth raising:

1. Directions to the room: We had a hard time finding our room and got lost ,we only later discovered there was an entry pass near the pool. It would help if a staff member could guide guests or provide clearer directions to their rooms.

2. Room condition (Mountain View): I've stayed at your Taal Lake View rooms before and they were superb. This was my first time in a Mountain View room, and I was a bit disappointed ,the bed felt quite old; despite the clean white linens, you could really feel the springs underneath. It was surprising to experience that at Taal Vista.

3. Door lock: The room didn't have an additional manual lock (the kind that prevents the door from being opened easily from outside).

4. Room scent: When we entered the room, it had a slightly musty/old smell. A light hotel scent would have made a nice difference.

5. Food storage request: We stayed 3 nights/4 days. On our second day, I asked the Front Office if the kitchen could hold our leftover, almost-untouched food in their freezer until check-out, since the in-room fridge wasn't cooling properly. Unfortunately, this wasn't accommodated, and we ended up having to throw the food away. It would be appreciated if this kind of request could be accommodated in the future, even with a waiver or indemnity form for guests who prefer that option.

6. Make-up room service: I requested a make-up room by placing the card on our door knob on day 2, as we had a busy schedule and left some scattered papers in the room. When we returned, the papers were exactly where we'd left them,only the bed and bathroom amenities had been changed. I wasn't sure if this is your standard for make-up room service, but it was unexpected.

2026-07-09 via Nuitee
P
Precil couple ph
7
Pros:

Clean

Cons:

Boring

2026-07-08 via Nuitee
I
Imelda extended_group au
8
good stay
Pros:

big land. good to walk around.

Cons:

kif hou stay in the Lake Wing, its a long way to reception.

2026-07-08 via Nuitee
A
Armand solo_traveller au
5
It was ok. Awesome views tho!
Pros:

The location was amazing and the outdoor areas overlooking the lake were fantastic. Cannot describe how awesome the view was. The restaurant staff were friendly.

Cons:

We 'upgraded' our room to the newly renovated lake view wing and unfortunately there were many dodgy things in iur room. Electrical socket hanging off the wall, exposed wiring and the smell in the bathroom (possibly glue of some sort). I think we caught the reception staff member on a bad day, it appeared as if he did not want to be there nor helpful and didn't really care whether or not we upgraded our room after he had offered.

2026-07-08 via Nuitee
G
gorospe family_with_children us
8
We have had a great time!
Pros:

The location of our room is perfect, but we have to pay extra. The staff and breakfast are great.

Cons:

Initial location of the room is not good. there is no view of the volcano. We have to pay extra to have a perfect view.

2026-07-07 via Nuitee
A
Andrea Christina solo_traveller us
8
Cons:

Bathroom needs to be remodeled due to safety issues. No proper drainage: water from shower flows into the whole bathroom floor making it wet and slippery after showering which is unsafe especially if you have kids and elderly around.

2026-07-07 via Nuitee
D
Dookie couple ph
10
2026-07-07 via Nuitee
J
Jamie couple us
8
It was a pleasant stay
Pros:

The location and the breathtaking view surrounding the hotel

Cons:

Bathrobe were not in the room. No coffee as well.

2026-07-06 via Nuitee
M
Maann couple ph
10
2026-07-05 via Nuitee
G
Guillermo couple ph
10
2026-07-05 via Nuitee
S
Stephen solo_traveller au
7
2026-07-04 via Nuitee
A
Aaron James solo_traveller it
2
Pros:

I like how the staffed welcomed us, they were so accommodating, and the view of the taal volcano was stunning.

Cons:

I didn't like the fact that they gave our room to another person, when we arrived at the room on the screen was flashed another persons name, i tried telling the reception but we were given the wrong room but the lady told us it was just a system error, then when we arrived the day after at the buffet breakfast we told the staff our room number, and they called us "Ms. Lacibal" which was the name flased on the screen, there too many ants on the floor and it was was always dirty like it was never mopped, the other morning when i switched on the tv another name was flashed on the screen "Mr. Mabilangan". We never felt welcome inside the room. We were welcomed by the flying ants though.

2026-07-03 via Nuitee
D
Don Earl Carlo P. family_with_children ph
10
Favorite
Pros:

Lovely

Cons:

Spacious

2026-07-03 via Nuitee
F
Faye couple ph
10
2026-07-03 via Nuitee
2
282lanik Family
10
Best Place, Best Staff and Best Food
Pros:

Great place to stay. Wonderful view of the volcano. Welcoming staff. Delicious food. Clean and comfortable room rooms. Would stay here again and definitely recommend to everyone. Thank you so a memorable stay.

2026-07-02 via Tripadvisor
J
JOSEPHINE TRIIVINO extended_group ph
8
Great experience having joined the ballroom dancing at the Casino Filipino, right across the hotel.
Pros:

Breakfast view and the food itself.

Cons:

telephone in the room did not function and there was no instruction about the wifi and password.

2026-07-02 via Nuitee
5
510reynaldog Couples
10
Priceless people providing great memories
Pros:

The location is awesome. The staff are friendly and accommodating. They give you a sense of belongingness, with those wonderful smiles. The staff are hardworking, Fred and the rest of the Veranda crew are awesome. Thanks for making our stay a memory unforgettable.

2026-07-01 via Tripadvisor
D
Doctraveller19 Family
10
Excellent hotel
Pros:

Service is great and fast. Very attentive

2026-07-01 via Tripadvisor
F
fatimavG9769WZ Couples
10
Great Experience
Pros:

We stayed last June 25 in a superior room (305).. the room was clean and cozy. The entire hotel has a fantastic view of Taal Volcano. The staffs were very approachable and welcoming especially to Nikko and Fahad for their exceptional service from the moment we stepped inside the hotel to checking out. These two deserves to be commended for a job well done. Thank you Taal Vista! We will definitely come back soon! 🥰

2026-07-01 via Tripadvisor
R
ralphreubenm Business
2
The front desk service was not at par.
Pros:

The quality of service fell short of your hotel’s reputation.

2026-06-30 via Tripadvisor