Grand Excelsior Hotel Al Barsha

Hotels
•
Grand Excelsior
7.2 (102 reviews)
60th Street, Al Barsha 1, Dubai, 213434 , Dubai , AE
971-4-4449999

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free beach shuttle
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
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Review Highlights

Pros:
Excellent rooms / Ambassador Suites
Good housekeeping
Helpful support staff (Mr. Jeffery noted)
Interior design / property character
Location
Competitive price
Room space / comfortable
Cons:
Unfriendly or slow reception / overbooking and long waits
No free parking at site (AED 30) / parking fees despite stated availability
No welcome drinks / early check-in not allowed
Poor breakfast and limited buffet
Reports of unclean areas, bad odors, and missing bathroom amenities
Poor room lighting and noise between rooms

Categories

Cleanliness
6.5
Mixed signals: several guests praise housekeeping and room cleanliness, but others report the property is not clean, unpleasant odors, and missing bathroom amenities.
Service
6
Service is inconsistent: multiple complaints about unfriendly or slow reception staff, overbooking and long waits; however some staff members (a named helpful receptionist and Mr. Jeffery) received strong praise.
Location
9
Location repeatedly listed as a positive (explicitly noted in pros); convenient and valued by guests, though parking availability/fees are a drawback.
Room Quality
7.5
Rooms and Ambassador Suites are praised ("excellent room", "everything was perfect"), with some issues reported such as poor lighting and audible noise between rooms.
Amenities
6
Amenities flagged as problematic: paid parking despite being listed, no welcome drinks, missing bathroom items, and limited/small buffet.
Value for Money
8.3
Perceived good value and price are noted as pros, although parking charges and breakfast quality reduce perceived overall value.
Food and Beverage
6
Food and beverage received negative comments: breakfast described as poor in both quality and variety and the buffet is considered very small.
Overall Experience
8.3
Overall stays are described as enjoyable and the property feels like home with character; front desk service and breakfast issues lower the overall guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 03:31

Property Description

Indulge in a luxurious stay at the Grand Excelsior Hotel Al Barsha, where comfort meets sophistication in the heart of Dubai.

Exquisite Spa Experience
Unwind at our full-service spa, offering a range of massages and body treatments designed to rejuvenate your mind and body.

Gourmet Dining Options
Savor international cuisine at A La Grand or order from our 24-hour room service. Enjoy delightful snacks at one of our three cafes, plus refreshing drinks at our poolside bar.

Family-Friendly Amenities
Bring the entire family along and benefit from our concierge services and babysitting options, while you take advantage of recreational facilities like a health club, outdoor pool, and vibrant nightclub.

Experience the allure of Dubai and enjoy everything we have to offer. Book your stay at the Grand Excelsior Hotel Al Barsha today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 102 reviews
Cleanliness: 6.5
Service: 6
Location: 9
Room Quality: 7.5
Amenities: 6
Value for Money: 8.3
Food and Beverage: 6
Overall Experience: 8.3
M
Marni • solo_traveller • ae
5
2026-07-08 • via Nuitee
K
Kamran • solo_traveller • ae
10
2026-07-08 • via Nuitee
عبدالعزيز • couple • sa
1
Pros:

تحجز وكل اتفاج ان الموقف بفلوس والتعامل سيئ

2026-07-07 • via Nuitee
F
Fahad • solo_traveller • ae
7
2026-07-07 • via Nuitee
Y
Yosyf • solo_traveller • ua
10
2026-07-06 • via Nuitee
الشاعر • family_with_children • ae
5
Pros:

المكان هادء

Cons:

الغرفة مليئة بالشعر ولا يمكن التواصل مع اي من خدمات الفندق حيث انه الارقام مقطوعة والأثاث قديم والبناء قديم وكذالك لا يوجد مواقف للفندق على المتعامل دفع رسوم الموقف

2026-07-06 • via Nuitee
S
Saikat • couple • ae
9
Value for money
Pros:

Excellent

Cons:

All good

2026-07-05 • via Nuitee
W
Wahid • solo_traveller • ae
8
2026-07-05 • via Nuitee
A
abdurabu • solo_traveller • sa
8
Pros:

غرف كبيرة و مريحه

Cons:

يحتاج تحديث
المواقف المجانيه قليله جدا

2026-07-04 • via Nuitee
J
Jonathan • solo_traveller • gh
8
2026-07-04 • via Nuitee
عبدالله • couple • ae
10
Pros:

احلي خدمه

2026-07-03 • via Nuitee
S
Saikat • couple • ae
9
Value for money
Pros:

Neat clean spacious rooms. Special thanks to Adnan and Sohail for their support

Cons:

NA

2026-07-03 • via Nuitee
R
Rashid • couple • ae
10
Pros:

Exceptional Service
​We had an absolutely wonderful stay at Sunday Hotel Al Barsha! The service here is truly top-notch. Whenever we needed anything, the team took immediate action to assist us and ensured we had the best possible facilities throughout our stay.
​A special and massive thanks to Captain Adnan—he was the very first person to step up and deliver incredible service. His dedication and helpful attitude made a huge difference in our experience.
The hospitality here is excellent, and the team really goes above and beyond for their guests. We highly recommend this hotel and will definitely be back!

2026-07-02 • via Nuitee
D
Dawid • solo_traveller • pl
4
2026-07-01 • via Nuitee
K
Khalid • couple • ae
10
Pros:

Amazing

2026-07-01 • via Nuitee
D
DJ • solo_traveller • ae
7
2026-06-30 • via Nuitee
G
Georges • couple • ae
1
I will never visit it again and don’t recommend it at all
Pros:

The staff are very friendly

Cons:

Old and dirty and smells bad and noicy

2026-06-30 • via Nuitee
F
Fahad • solo_traveller • sa
10
Pros:

طاقم خدوم جدا ويهتم براحه النزيل... موقع مميز أمام شركة تأجير سيارات

Cons:

كان جميلا بشكل عام..

2026-06-30 • via Nuitee
D
Diana • solo_traveller • pt
7
Pros:

The staff is very supportive and kind.

Cons:

No parking available for guests. There is one park in the building, but the guests have to pay 35aed/night.

2026-06-29 • via Nuitee
D
Dr.buti • couple • ae
10
2026-06-28 • via Nuitee