Pierre & Vacances Mallorca Portofino

Hotels
Pierre & Vacances Résidences
8.4 (1576 reviews)
Avenida Jaime I, 86 , Santa Ponsa , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfy beds
Friendly reception
Cons:
Cleanliness issues
Uncomfortable mattresses
Noise from outside

Categories

Cleanliness
7.61
Concerns about the cleanliness and odor in some areas of the apartment.
Service
9.08
Overall positive feedback regarding the staff's helpfulness and friendliness.
Location
9.12
Excellent location close to beach and amenities.
Room Quality
7.57
Some issues with mattress quality and comfort.
Amenities
8.1
Kitchen facilities available, but some noted the lack of comfortable furnishings.
Value for Money
8.56
Good value considering location and overall services provided.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.58
Generally positive experiences were reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Beachfront Luxury at Pierre&Vacances Mallorca Portofino

Ocean Views and Modern Comforts: Enjoy stunning sea views from select apartments equipped with a kitchen, coffee maker, and microwave.

Relaxation and Recreation: Unwind by one of the two outdoor pools, stay active in the gym, or take a leisurely stroll to the nearby shops and restaurants.

Convenience at Your Fingertips: With air conditioning, private bathrooms, and a living room with TV in each apartment, along with the option to hire additional appliances and a safe, your comfort is our priority.

Experience the perfect blend of relaxation and convenience at Pierre&Vacances Mallorca Portofino. Book your stay now for a memorable beachfront getaway.

Important information:

ARRIVAL:
24H Reception
TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.

SERVICES:
A baby kit suitable for children under 2 years and weighing less than 15 kg, is available on request. The kit includes a cot with 1 bed sheet and a high chair for infants aged from 6 months old. Extra charges applied (from 35€)
When traveling with pets, please note that an extra charge applies: 15 EUR per pet and per day. Please note that pets weighing less than 25 kg are allowed. (Max of 2 pets per apartment)

CLEANING:
Please note that towels and bed linen are changed every 4 days.
Guests are kindly asked to clean the kitchen before departure. A free cleaning kit with the essentials is provided.

BOOKING CONDITIONS:
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that the service charge applies to all bookings and it is not refundable.

To ensure a comfortable environment for all our guests, we are unable to host group celebrations, unless guests are 21 years or older while staying with us.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 1576 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
J
Judit extended_group hu
10
Pros:

Nagyon jó helyen van, kedves, segítőkész a személyzet. Nagyon jól éreztük magunkat, máskor is szívesen visszamegyünk.

2026-01-20 via Nuitee
Ágnes extended_group hu
10
Kiváló.
Pros:

A kilátás a teraszról, a tengerparti elhelyezkedés, a tisztaság, kedves személyzet.

Cons:

Az utolsó 2 napon elromlott a lift és nem javították meg, így kellemetlen volt mindig felmenni lépcsőn az 5. emeletre.

2026-01-20 via Nuitee
I
ISABEL extended_group es
9
Maravillosa estancia de 4 noches
Pros:

A destacar la amabilidad de la chica de recepción. Utilizamos los utensilios de la cocina y estaban impecables. Maravillosas vistas a la playa

2026-01-19 via Nuitee
T
Ton extended_group nl
8
Prima
Pros:

We hadden geen ontbijt.

Cons:

Het was volgens onze verwachtingen

2026-01-19 via Nuitee
A
Alexandra extended_group es
10
excelente
Pros:

la conexión con el resto de sitios

2026-01-19 via Nuitee
E
ester extended_group gb
10
Pros:

Very friendly staff shiur out to sari

2026-01-19 via Nuitee
H
Harriet extended_group gb
10
2026-01-19 via Nuitee
R
Rickey extended_group ie
5
Meh
Pros:

Pool was ok

Cons:

Security gaurd was a nutter. Took all our stuff. Staff took deposit for no reason

2026-01-19 via Nuitee
C
Claudia family_with_children de
1
nie wieder
Pros:

Gute Lage und super Ausblick

Cons:

kein Parkplatz verfügbar, erst nach ewigen Diskussionen das richtige Apartment erhalten, der Lärm des Festes im Ort war unerträglich, wir konnten bis 3 Uhr morgens kein Auge zumachen, nach 2 Nächten haben wir die Unterkunft verlassen obwohl 4 bezahlt waren. Ein Hinweis darauf wäre angebracht. Apartment sehr spärlich und einfach eingerichtet. Bett war super unbequem. Auf dem Balkon konnte man nicht sitzen, da dort ein Lüfter ist, der ist laut und es kommt warme Luft raus

2026-01-19 via Nuitee
G
Giada extended_group it
9
2026-01-19 via Nuitee
R
Rita extended_group it
10
Ritornerò sicuramente
Pros:

Struttura pulita e accogliente, posizione centrale a due minuti a piedi dalla piazza principale. Balcone fronte mare con vista stupenda.

Cons:

Mi è piaciuto tutto

2026-01-19 via Nuitee
S
Shaun solo_traveller gb
9
Pros:

Plenty of space and the location. Easy walk to the beach.

2026-01-19 via Nuitee
A
Aldi extended_group us
9
Pros:

Staff was amazing. Receptionist lady was very helpful for everything

2026-01-19 via Nuitee
A
Alessandra extended_group it
8
2026-01-19 via Nuitee
J
Juan Manuel extended_group ar
10
Espectacular
Pros:

Todo

2026-01-19 via Nuitee
V
Valeriia family_with_children ie
10
очень хорошо
Pros:

Очень понравился отель, море через дорогу, много ресторанов и кафе, отель чистый, уютный, есть 2 бассейна и приятный персонал, полотенца можно менять даже по несколько раз в день.

2026-01-19 via Nuitee
A
Anna family_with_children se
8
Pros:

Trevlig personal, bra läge.

2026-01-19 via Nuitee
A
Anna family_with_children be
8
2026-01-19 via Nuitee
D
David couple ie
10
2026-01-19 via Nuitee
C
Claire family_with_children gb
10
Pros:

Location was superb somw lovely restautants bars close.x

2026-01-19 via Nuitee