Pierre & Vacances Mallorca Portofino

Hotels
Pierre & Vacances Résidences
8.4 (1807 reviews)
Avenida Jaime I, 86 , Santa Ponsa , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfy beds
Friendly reception
Cons:
Cleanliness issues
Uncomfortable mattresses
Noise from outside

Categories

Cleanliness
7.61
Concerns about the cleanliness and odor in some areas of the apartment.
Service
9.08
Overall positive feedback regarding the staff's helpfulness and friendliness.
Location
9.12
Excellent location close to beach and amenities.
Room Quality
7.57
Some issues with mattress quality and comfort.
Amenities
8.1
Kitchen facilities available, but some noted the lack of comfortable furnishings.
Value for Money
8.56
Good value considering location and overall services provided.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.58
Generally positive experiences were reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Beachfront Luxury at Pierre&Vacances Mallorca Portofino

Ocean Views and Modern Comforts: Enjoy stunning sea views from select apartments equipped with a kitchen, coffee maker, and microwave.

Relaxation and Recreation: Unwind by one of the two outdoor pools, stay active in the gym, or take a leisurely stroll to the nearby shops and restaurants.

Convenience at Your Fingertips: With air conditioning, private bathrooms, and a living room with TV in each apartment, along with the option to hire additional appliances and a safe, your comfort is our priority.

Experience the perfect blend of relaxation and convenience at Pierre&Vacances Mallorca Portofino. Book your stay now for a memorable beachfront getaway.

Important information:

ARRIVAL:
24H Reception
TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.

SERVICES:
A baby kit suitable for children under 2 years and weighing less than 15 kg, is available on request. The kit includes a cot with 1 bed sheet and a high chair for infants aged from 6 months old. Extra charges applied (from 35€)
When travelling with pets, please note that an extra charge applies: 15 EUR per pet and per day. Please note that pets weighing less than 25 kg are allowed. (Max of 2 pets per apartment)

CLEANING:
Please note that towels and bed linen are changed every 4 days.
Guests are kindly asked to clean the kitchen before departure. A free cleaning kit with the essentials is provided.

BOOKING CONDITIONS:
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that the service charge applies to all bookings and it is not refundable.

To ensure a comfortable environment for all our guests, we are unable to host group celebrations, unless guests are 21 years or older while staying with us.

To check in, it is mandatory to present a valid, physical official identity document, such as a passport or an official national identity card.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 1807 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
C
cassani extended_group it
8
2026-07-25 via Nuitee
Øistad solo_traveller no
5
Vond rygg
Pros:

Fint og rent leilighetshotell. Hyggelig personalet.

Cons:

Det som ødelegger hele oppholdet var sengene. Aldri vært på et hotell med så dårlige senger. Hotell skal være komfortabelt og avslappende. Her ligger man på en tynn madrass med en slags stålramme. Hele reisefølget på 2 voksene og 2 barn har vondt i ryggen etter oppholdet.

2026-07-24 via Nuitee
G
GELSOMINA family_with_children it
7
2026-07-24 via Nuitee
לימור extended_group il
8
2026-07-23 via Nuitee
E
Eva solo_traveller es
5
Terraza inservible
Pros:

Las vistas,la limpieza. Tiene lo necesario para unas vacaciones

Cons:

La máquina de aire acondicionado está en la terraza, de manera que si lo pones, no se puede usar por el calor que hace.

El sofá cama es incómodo

2026-07-23 via Nuitee
K
Katrina extended_group pl
8
2026-07-23 via Nuitee
R
Raitio extended_group fi
8
2026-07-23 via Nuitee
J
Jeremy solo_traveller se
8
Pros:

Location, sea view

Cons:

Booking not so clear on cleaning to be done. Ac not great

2026-07-22 via Nuitee
J
Joyeuse family_with_children fr
10
Très bien, le personnel est gentil et point en plus car tout le monde parle français!
Pros:

L’emplacement est juste génialissime, franchement c’est le clou du spectacle !

Cons:

Le bâtiment un peu vieillot mais bon, ça reste vraiment agréable quand même

2026-07-22 via Nuitee
L
Leonarda extended_group hr
1
Pros:

Lokacija je jedina bila dobra

Cons:

Osoblje i čistoća apartmana

2026-07-22 via Nuitee
T
Tarulli extended_group it
10
2026-07-22 via Nuitee
D
Dennis extended_group it
8
2026-07-21 via Nuitee
G
guillermo solo_traveller es
10
2026-07-20 via Nuitee
P
Pauline solo_traveller fr
10
2026-07-20 via Nuitee
S
Sandrine extended_group fr
9
emplacement idéal, appartement tout confort et personnel très agréable
Pros:

Très bien situé face a la plage avec piscines

Cons:

Un peu bruyant côté route

2026-07-18 via Nuitee
M
Miky family_with_children it
9
Ottimo
Pros:

La posizione è ottima con accesso alla spiaggia semplicemente attraversando la strada. Terrazza spaziosa con vista mare molto bella.
Non ho usufruito della piscina perciò non posso dire nulla. Appartamento bello, luminoso, spazioso.
Angolo cucina ben attrezzato. Molto gradito anche il kit regalo per la pulizia. Receptionist molto gentili e sorridenti. Consiglio

Cons:

Nulla da dichiarare

2026-07-18 via Nuitee
A
Alicia extended_group es
10
2026-07-17 via Nuitee
A
Andre solo_traveller de
10
2026-07-16 via Nuitee
K
Kadri solo_traveller ee
9
Pros:

Great location. Beach, shops & restaurants nearby. Really good value for the money. Kitchen needs renovation but didnt bother us very much. Hotel was full of young people. Some of them did party quite loudly but didnt affect my sleep so it didnt bother us also very much :) My 17 year old daughter said that she would like to come back with friends :)

2026-07-15 via Nuitee
I
Iman extended_group hr
10
2026-07-14 via Nuitee