Pierre & Vacances Mallorca Portofino

Hotels
Pierre & Vacances Résidences
8.4 (1576 reviews)
Avenida Jaime I, 86 , Santa Ponsa , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfy beds
Friendly reception
Cons:
Cleanliness issues
Uncomfortable mattresses
Noise from outside

Categories

Cleanliness
7.61
Concerns about the cleanliness and odor in some areas of the apartment.
Service
9.08
Overall positive feedback regarding the staff's helpfulness and friendliness.
Location
9.12
Excellent location close to beach and amenities.
Room Quality
7.57
Some issues with mattress quality and comfort.
Amenities
8.1
Kitchen facilities available, but some noted the lack of comfortable furnishings.
Value for Money
8.56
Good value considering location and overall services provided.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.58
Generally positive experiences were reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:13

Property Description

Beachfront Luxury at Pierre&Vacances Mallorca Portofino

Ocean Views and Modern Comforts: Enjoy stunning sea views from select apartments equipped with a kitchen, coffee maker, and microwave.

Relaxation and Recreation: Unwind by one of the two outdoor pools, stay active in the gym, or take a leisurely stroll to the nearby shops and restaurants.

Convenience at Your Fingertips: With air conditioning, private bathrooms, and a living room with TV in each apartment, along with the option to hire additional appliances and a safe, your comfort is our priority.

Experience the perfect blend of relaxation and convenience at Pierre&Vacances Mallorca Portofino. Book your stay now for a memorable beachfront getaway.

Important information:

ARRIVAL:
24H Reception
TOURIST TAXES will be requested at your arrival. Amount per person (+16 years) and per night. As this is a government levy, that will never be charged within the total of the reservation, neither before the arrival.

SERVICES:
A baby kit suitable for children under 2 years and weighing less than 15 kg, is available on request. The kit includes a cot with 1 bed sheet and a high chair for infants aged from 6 months old. Extra charges applied (from 35€)
When traveling with pets, please note that an extra charge applies: 15 EUR per pet and per day. Please note that pets weighing less than 25 kg are allowed. (Max of 2 pets per apartment)

CLEANING:
Please note that towels and bed linen are changed every 4 days.
Guests are kindly asked to clean the kitchen before departure. A free cleaning kit with the essentials is provided.

BOOKING CONDITIONS:
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that the service charge applies to all bookings and it is not refundable.

To ensure a comfortable environment for all our guests, we are unable to host group celebrations, unless guests are 21 years or older while staying with us.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 1576 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
0
09e48a40b404721eedcea7520b9777fb solo_traveller fr
8
2026-04-18 via Nuitee
8
8ceeb1af6eb8706b13fc9e8e48dde175 family_with_children fr
5
Déçue par rapport à ce qu’on nous avez vanté de cet hôtel.
Pros:

La vue sur la mer et la grande terrasse de l’un des appartements.

Cons:

Les murs sont très mal isolés. On a l impression de vivre avec ceux de l appartement d’à côté.
Les équipements de l appartement sont très limités aussi bien dans la salle de bain où il n y a même pas un meuble de rangement tout comme dans la cuisine où il y a le minimum de l équipement. Une cafetière à l’italienne 2 tasses pour un appartement de 6 personnes….. Manque cruel de rangement ou d étagère dans la cuisine. Les casseroles non adaptées pour 6 personnes. Bref les équipements sont à revoir.

2026-04-18 via Nuitee
7
76f1711a482672ece6373acc19e827ec family_with_children pl
8
Przyjemne miejsce na pobyt.
Pros:

Położenie blisko plaży, kuchnia wyposażona w potrzebne sprzęty, miły i pomocny personel. Bezpłatny parking dość blisko apartamentu.

Cons:

Okna od salonu i kuchni wychodziły na ulicę, jest hałaśliwie również w nocy, a byliśmy w kwietniu. W apartamencie było dość czysto, ale mogłoby być lepiej.

2026-04-17 via Nuitee
1
1fe7687de8a972f4948c3b3adbf708d0 extended_group de
10
Gerne wieder
Pros:

Alles bestens

2026-04-17 via Nuitee
9
987fa4604b057049106d3a6ea74605ba family_with_children fr
10
Excellent séjour en bordure de mer.
Pros:

Emplacement parfait, situé à quelques mètres du front de mer. L'appartement est spacieux, et la vue sur la mer depuis les baies vitrées somptueuse.
Supérette accessible à pied juste en face de la résidence.

2026-04-16 via Nuitee
A
a7048e95f9ff72533d2caa6b3f54183c extended_group es
8
Muy buena experiencia.
Pros:

Muy limpio y bien situado.

Cons:

El ascensor iba regular.
Muy caro tener a nuestra mascota.

2026-04-15 via Nuitee
F
f82afb48090570792c4f1100d7acd352 solo_traveller es
8
Fantásticas vistas de la terraza
Pros:

Vistas de la terraza
Amplitud del apartamento

Cons:

Equipamiento un poco escaso
Olor del ascensor
Olor y suciedad de la habitación para guardar maletas

2026-04-14 via Nuitee
8
835c008f3d51737a0e0496e4526bd637 solo_traveller fr
9
Pros:

La proximité avec la plage
Logement spacieux et clair
Piscine bien
Personnel sympathique
Rapport qualité prix parfait

2026-04-14 via Nuitee
C
ce28ef91eda97156f4ab945504cfd3b7 extended_group gb
10
Amazing stay
Pros:

Clean, excellent location and very friendly stuff. The restaurant on site is also amazing, the food was decently priced. Would definitely visit again.

2026-04-14 via Nuitee
2
2bed611fc93f71f24a9f335003468d1d extended_group ua
9
2026-04-14 via Nuitee
9
9c3ea7cd2a6a73150534a94226ad5a2c extended_group gb
10
Had a great time here
Pros:

All staff were excellent

Cons:

Nothing

2026-04-12 via Nuitee
A
ab600ae847f173523d40a0311c0a02f5 family_with_children fr
8
2026-04-12 via Nuitee
C
Ciprian family_with_children ro
10
Highly recommend
Pros:

Proximity to the beach and large room

Cons:

We liked everything

2026-04-11 via Nuitee
V
Veuillet solo_traveller fr
6
Pas super contente
Pros:

Très bien situé

Cons:

Le canapé lit était vraiment pas confortable, le matelas est pas tout neuf !!!!
Pour l équipement c'est vraiment basic et ll manque des choses , même pas une vraie cafetière....
La salle de bain quand on ce douche l eau sort sous la paroi et il y en a de partout

2026-04-11 via Nuitee
V
Veronika family_with_children gb
10
Pros:

Месторасположение отеля прямо на пляже. Пляж через дорогу. Очень красивый балкон, вид из окна.

2026-04-11 via Nuitee
K
kumar family_with_children gb
10
Might come again
Pros:

Yes I like the property quite clean

Cons:

No comment

2026-04-11 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Very friendly front desk, nothing a problem.
Fresh towels and bedding was provided upon request.
Nice size room with great sea view as advertised - from 6th floor of the second building.

Cons:

Nothing

2026-04-10 via Nuitee
S
Snell family_with_children gb
9
Great stay for family beach holiday
Pros:

Good location, good facilities in room, good value for money

Cons:

Staff put clean towels on the bidet toilet

2026-04-10 via Nuitee
C
Cristian Jose extended_group co
9
Pros:

Ubicación, vistas y trato del personal

2026-04-10 via Nuitee
C
Carla couple es
10
Pros:

Ubicación excelente. Los apartamentos están muy bien equipados y con unas vistas preciosas. Nos atendieron genial ofreciéndonos una habitación en la última altura ya que había disponibilidad. Gracias por el detalle. Muy recomendable.

2026-04-10 via Nuitee