Hallmark Leisure Hotel

Hotels
7.4 (2577 reviews)
68, Jalan Portugis, Off Jalan Kubu , Melaka , my

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Parking issues

Categories

Cleanliness
6.35
Multiple comments indicate issues with cleanliness, including dirty linens and carpets.
Service
7.85
General sentiment of helpful staff, although there were specific complaints about the professionalism of some staff.
Location
8.85
Consistently praised for being near attractions like Jonker Street.
Room Quality
7.35
Rooms were mostly comfortable, but some indicated issues such as leaking air conditioning.
Amenities
6.85
Amenities were adequate, but issues like malfunctioning refrigerators were noted.
Value for Money
7.85
Guests felt the price for the accommodation was reasonable given the location.
Food and Beverage
6.85
Food options nearby were appreciated, but not the hotel dining experience itself.
Overall Experience
7.25
Overall satisfaction balanced by complaints about cleanliness and additional charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Central Location and Historical Sites
Experience the rich history of Malacca with a stay at Hallmark Leisure Hotel, centrally located near iconic landmarks such as Jonker Street and Chinatown.

Well-Appointed Guestrooms
Relax in comfort in our charming guestrooms featuring modern amenities like flat-screen TVs, DVD players, and minibars, providing the perfect retreat after a day of exploring the city.

On-Site Café and Room Service
Indulge in delicious light snacks and beverages at our cozy café, or unwind in the comfort of your room with our convenient room service available from 07:30 to 22:00.

Book now to enjoy a memorable stay at Hallmark Leisure Hotel amidst the historical charm of Malacca.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

All bookings are subject to a MYR 3 Heritage Charge per room per night. This is to be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2577 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.25
E
Enrique • solo_traveller • es
9
Pros:

Cerca de la calle Jonker y el centro de Melaka (se puede ir caminando) Habitación amplia y cómoda. Opciones de restaurantes cerca

2026-03-08 • via Nuitee
C
Cristiana • solo_traveller • pt
6
2026-03-05 • via Nuitee
K
Kaviness • couple • my
10
2026-03-04 • via Nuitee
M
Mallika • family_with_children • my
8
2026-03-04 • via Nuitee
W
Will Ying • couple • sg
7
Overall acceptable and value for money!
Pros:

The rooms are not big but since im alone, i like. But i prefer white lights as i find the room rather dark. Bed is ok but could be better. Toilet flush system very noisy (room 217). Loves the aircon which looks new! Fridge a little dirty though.

Cons:

No cafeteria, room too dark, flush system noisy and no bedroom slippers.

2026-03-04 • via Nuitee
F
FADILAH • family_with_children • my
9
Pros:

👍🏻👍🏻👍🏻

2026-03-04 • via Nuitee
B
beak chee • couple • my
2
,no good
Pros:

No

Cons:

Air condition problem, design of bathroom no good, under renovation

2026-03-03 • via Nuitee
I
Isabelle • couple • ca
9
Pros:

Idéal pour passer 1 nuit personnel très gentils et location parfaite. Stationnement devant hôtel et près Dee’s restaurants.

2026-03-03 • via Nuitee
S
Shiow Yuen Jacqueline • family_with_children • sg
9
Pros:

Staff were friendly

Cons:

A little noisy on the middle of the night due to loud motorbikes revving up as the hotel is near the road.

2026-03-02 • via Nuitee
M
mohd azmi • couple • my
7
2026-02-28 • via Nuitee
N
Norliza • couple • my
8
2026-02-28 • via Nuitee
A
Ambrose • family_with_children • sg
7
2026-02-28 • via Nuitee
D
Dil • solo_traveller • my
10
2026-02-28 • via Nuitee
杨 • family_with_children • cn
9
Good trip.
Pros:

It was a very good trip, and I especially liked the clerk.No one will not like this kind of service.

Cons:

The room is a little noisy.

2026-02-27 • via Nuitee
M
Mukhriz Haqim • family_with_children • my
1
Unpleasant
Pros:

Location was near to Jonker Street and other places of interest.

Cons:

Hotel was run down and is in desperate need of an update. Coffee making facility was dirty. Bed sheets was dirty.

2026-02-27 • via Nuitee
N
Nikmah • couple • id
10
2026-02-26 • via Nuitee
H
Ho • family_with_children • my
8
2026-02-26 • via Nuitee
S
Sammi • couple • my
5
2026-02-25 • via Nuitee
P
Phung • family_with_children • vn
8
2026-02-24 • via Nuitee
H
HuiPeng • extended_group • my
8
2026-02-24 • via Nuitee