Hallmark Leisure Hotel

Hotels
7.4 (2693 reviews)
68, Jalan Portugis, Off Jalan Kubu , Melaka , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Parking issues

Categories

Cleanliness
6.35
Multiple comments indicate issues with cleanliness, including dirty linens and carpets.
Service
7.85
General sentiment of helpful staff, although there were specific complaints about the professionalism of some staff.
Location
8.85
Consistently praised for being near attractions like Jonker Street.
Room Quality
7.35
Rooms were mostly comfortable, but some indicated issues such as leaking air conditioning.
Amenities
6.85
Amenities were adequate, but issues like malfunctioning refrigerators were noted.
Value for Money
7.85
Guests felt the price for the accommodation was reasonable given the location.
Food and Beverage
6.85
Food options nearby were appreciated, but not the hotel dining experience itself.
Overall Experience
7.25
Overall satisfaction balanced by complaints about cleanliness and additional charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Central Location and Historical Sites
Experience the rich history of Malacca with a stay at Hallmark Leisure Hotel, centrally located near iconic landmarks such as Jonker Street and Chinatown.

Well-Appointed Guestrooms
Relax in comfort in our charming guestrooms featuring modern amenities like flat-screen TVs, DVD players, and minibars, providing the perfect retreat after a day of exploring the city.

On-Site Café and Room Service
Indulge in delicious light snacks and beverages at our cozy café, or unwind in the comfort of your room with our convenient room service available from 07:30 to 22:00.

Book now to enjoy a memorable stay at Hallmark Leisure Hotel amidst the historical charm of Malacca.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

All bookings are subject to a MYR 3 Heritage Charge per room per night. This is to be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2693 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.25
S
Synaxic • solo_traveller • my
8
2026-05-07 • via Nuitee
V
VIJAYA • family_with_children • my
5
Overall, the stay was decent for a 1 day trip.
Pros:

Convenient location, about a 0.5 km walk to Jonker Street.
The hotel room and bathroom are clean and comfortable. Overall, the hotel is suitable for guests who plan to visit Jonker Walk and stay for one night.

Cons:

Parking is not very convenient. The front desk staff should be more professional—smiling and greeting guests would improve the experience. The front desk area looks messy and outdated.

2026-05-04 • via Nuitee
T
Tan • family_with_children • my
9
2026-05-03 • via Nuitee
S
Suhaimi • solo_traveller • my
5
Not pleasant but passable…barely.
Pros:

The location is ok (close to most attractions) and the receptions staff are good & polite.

Cons:

The bed is hard & only one pillow allocated.

2026-05-03 • via Nuitee
K
Kumarayah • couple • my
10
Very good and confertable
Pros:

Clean and friendly staffs

Cons:

Location

2026-05-02 • via Nuitee
P
Pei Yin • couple • my
9
2026-05-02 • via Nuitee
H
Hoe Yoke • solo_traveller • my
9
2026-05-01 • via Nuitee
R
Roziah ABU Samah • family_with_children • my
7
2026-04-30 • via Nuitee
H
Hamidon • family_with_children • my
6
2026-04-29 • via Nuitee
N
Norasita • couple • my
8
2026-04-28 • via Nuitee
D
Danny • solo_traveller • my
10
Cons:

remote control tv and.air cond.not so good

2026-04-28 • via Nuitee
W
Will • couple • gb
9
2026-04-26 • via Nuitee
I
ieda • family_with_children • my
8
Cons:

The dustbin are tp smsll

2026-04-26 • via Nuitee
K
Kave • extended_group • my
7
2026-04-26 • via Nuitee
M
Mohamad Hafiz Fisdaus • solo_traveller • my
10
2026-04-25 • via Nuitee
A
Angel Chng • family_with_children • my
7
Pros:

Near to Jonker Street. convenience .

2026-04-24 • via Nuitee
S
SANJANA RAJEEV • solo_traveller • my
8
Pros:

Overall good

Cons:

Little noisy because its located nearer to the road side. Light is too dim.

2026-04-23 • via Nuitee
S
sha • couple • my
8
2026-04-23 • via Nuitee
M
Mrart1979 • solo_traveller • my
10
2026-04-22 • via Nuitee
K
kumutha • family_with_children • my
10
Pros:

The place very convenient nearby jonker street

Cons:

The toilet was uncomfortable not clean at all

2026-04-22 • via Nuitee