Hallmark Leisure Hotel

Hotels
7.4 (2820 reviews)
68, Jalan Portugis, Off Jalan Kubu , Melaka , my

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor cleanliness
Parking issues

Categories

Cleanliness
6.35
Multiple comments indicate issues with cleanliness, including dirty linens and carpets.
Service
7.85
General sentiment of helpful staff, although there were specific complaints about the professionalism of some staff.
Location
8.85
Consistently praised for being near attractions like Jonker Street.
Room Quality
7.35
Rooms were mostly comfortable, but some indicated issues such as leaking air conditioning.
Amenities
6.85
Amenities were adequate, but issues like malfunctioning refrigerators were noted.
Value for Money
7.85
Guests felt the price for the accommodation was reasonable given the location.
Food and Beverage
6.85
Food options nearby were appreciated, but not the hotel dining experience itself.
Overall Experience
7.25
Overall satisfaction balanced by complaints about cleanliness and additional charges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Central Location and Historical Sites
Experience the rich history of Malacca with a stay at Hallmark Leisure Hotel, centrally located near iconic landmarks such as Jonker Street and Chinatown.

Well-Appointed Guestrooms
Relax in comfort in our charming guestrooms featuring modern amenities like flat-screen TVs, DVD players, and minibars, providing the perfect retreat after a day of exploring the city.

On-Site Café and Room Service
Indulge in delicious light snacks and beverages at our cozy café, or unwind in the comfort of your room with our convenient room service available from 07:30 to 22:00.

Book now to enjoy a memorable stay at Hallmark Leisure Hotel amidst the historical charm of Malacca.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

All bookings are subject to a MYR 3 Heritage Charge per room per night. This is to be paid directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.4
Based on 2820 reviews
Cleanliness: 6.35
Service: 7.85
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.25
E
Erna solo_traveller my
6
Please improve the window to make the room more quiet
Pros:

The price is very cheap and the location, very close to the river and all the nice places to eat.

Cons:

The window is not noise-proof, i can't sleep from the noises from the road which is just next to the hotel.

There's not enough parking for guests, hard to find parking.

2026-08-28 via Nuitee
J
jon ander couple es
9
CORRECTO. TODO CORRECTO
Pros:

Bien situado, para ir andando a todos lados. Tranquilo, limpio.

Cons:

Desde luego no parace un sitio para hacer amigos. Pero bueno, es un hotel.

2026-08-28 via Nuitee
M
Mohd Khafid solo_traveller my
5
2026-08-26 via Nuitee
I
Ivy Violan extended_group my
10
Enjoyed my stay!
Pros:

Clean room and facilities.

2026-08-24 via Nuitee
I
Ivy Violan solo_traveller my
10
2026-08-24 via Nuitee
P
Paola extended_group it
6
2026-08-24 via Nuitee
K
Kev Thailand couple gb
8
Restful due to the lovely bed.
Pros:

The staff was helpful. Nce big comfy bed, very clean room, spacious.

Cons:

There was a fridge, but it wasn't working. Hotels in Malaysia seem to have a hang up about fridges. They either don't have one, or they do have one but it doesn't work.

2026-08-24 via Nuitee
G
Gorka solo_traveller es
7
Pros:

Kokaleku ona oinez mugitzeko.

Cons:

Pixkat zaharkitua. Kafetegia itxita... gosaltzeko aukerarik gabe.

2026-08-23 via Nuitee
Z
Zenaida solo_traveller ph
6
Cons:

Good for the price..

2026-08-22 via Nuitee
L
Lydia couple es
8
2026-08-22 via Nuitee
P
Prof. Battat solo_traveller my
10
Pros:

Very close to Jonker street
Free parking

2026-08-22 via Nuitee
E
Esther Hooi solo_traveller my
7
2026-08-21 via Nuitee
M
Mohamed couple my
10
2026-08-20 via Nuitee
M
meow37 solo_traveller my
7
Pros:

Facilities are good room and bathroom were clean

Cons:

Tv channels and not cold fridge

2026-08-18 via Nuitee
M
meow37 solo_traveller my
7
Valuable stay😸😸
Pros:

The location,cleanliness,water pressure and clean bathroom.facilities like iron iron board and safety deposit box

Cons:

TV channels can be improved hopefully.
The fridge maybe can be replaced..not cold enough and not that much clean.but thankyou for it

2026-08-18 via Nuitee
T
Thila couple my
5
2026-08-17 via Nuitee
L
Li extended_group tw
9
還不錯
Pros:

空間大

Cons:

浴巾不夠

2026-08-16 via Nuitee
N
Nor Akasyah Shuib family_with_children my
7
2026-08-15 via Nuitee
L
Lee solo_traveller my
9
Pros:

The location nearby the melaka river and walking distance to Jonker Walk.
Beds are comfortable and the toilets are clean.

Cons:

A bit old place as the door to room is always stuck when we open the door. I need to push hard.
Toilet flush very noisy.

2026-08-14 via Nuitee
A
Aizal Yusrina extended_group my
6
Pros:

Generally it is a good place to stay if you plan for a very short stay because the location is very strategic.

Cons:

The aircond in my room did not function properly. And was not maintained as we can see thick dust.

2026-08-12 via Nuitee