Holiday Inn London - Whitechapel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1812 reviews)
5 Cavell Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and professional staff
Good location near transport
Cons:
Location safety concerns
Mixed quality of breakfast options
Noise from corridors

Categories

Cleanliness
8.55
General consensus on cleanliness is positive, although there are some comments about noise and air issues.
Service
9.15
Extensive praise for staff being friendly and professional across multiple reviews.
Location
8.15
Mixed reviews about location, with mentions of safety concerns and distance from central attractions.
Room Quality
8.85
Rooms are noted to be modern, clean, and comfortable, with a few minor issues regarding windows.
Amenities
8.65
Adequately equipped rooms and general hotel amenities received positive feedback.
Value for Money
8.75
Overall perceived as good value relative to London costs, despite some minor complaints.
Food and Beverage
7.95
Breakfast received mixed reviews; some enjoyed it while others found it limited in options.
Overall Experience
8.75
Despite some criticisms, the overall sentiment of reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:08

Property Description

Convenient Location
Situated in East London, this Holiday Inn hotel is a mere 5-minute walk from Whitechapel and Shadwell Underground Stations, offering easy access to various parts of the city.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, air-conditioned rooms, and flat-screen TVs in every room. The hotel also boasts a restaurant, a lounge bar, and a fitness center with a mini gym for your convenience.

Explore London Easily
With quick access to the Hammersmith & City and DLR tube lines, guests can reach London’s financial district in just 10 minutes. Additionally, popular shopping destinations like the West End and Westfield Stratford are a short 15-minute journey away.

Book now for a delightful stay at our well-equipped Holiday Inn in London!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 1812 reviews
Cleanliness: 8.55
Service: 9.15
Location: 8.15
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 7.95
Overall Experience: 8.75
K
Kimberley • couple • nl
10
Ik ben echt blij hoe dit verblijf verliep.
Pros:

Alles eigenlijk, er was niks wat ik minder ervaarde.

Cons:

Alles beviel er.

2026-03-13 • via Nuitee
C
Carl-Johan • solo_traveller • se
7
Prisvärt boende om man kan tänka sig ett lite sämre läge
Pros:

Personalen var trevlig och det var fräscht

Cons:

Läget var inte så bra.

2026-03-12 • via Nuitee
L
Laura • solo_traveller • gb
9
Great, easy stay.
Pros:

Great location, quiet, clean, very friendly staff.

2026-03-10 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-03-09 • via Nuitee
N
Noémi • extended_group • hu
9
Pros:

honestly nothing out of the ordinary but the room was super nice and clean, we were just expecting basic level things but it was way nicer

2026-03-09 • via Nuitee
A
Abdur • couple • gb
10
2026-03-08 • via Nuitee
H
Hugo • solo_traveller • nl
8
2026-03-06 • via Nuitee
S
STERGIOS • solo_traveller • gr
10
Υπέροχα θα ξαναέρθω σιγουρ!!
Pros:

Τέλειο!!!Ποικιλία κ ποιότητα!!Η Aygul και η Flor μας εξυπηρέτησαν υπεροχα

Cons:

Όλα τελεια

2026-03-04 • via Nuitee
J
Jahidul • couple • pl
10
Pros:

I really enjoyed my stay at Holiday Inn London – Whitechapel. The room was modern, spotless, and very comfortable, especially the bed. The staff were welcoming and always ready to help with directions and recommendations. Breakfast had a great variety and was fresh each morning. The hotel is well connected to public transport, making it easy to explore London. Highly recommended!

2026-03-04 • via Nuitee
B
Bishwajit • solo_traveller • bd
8
No comment
Pros:

5days same food

Cons:

Reception Aiesha is very helpful and good beverage

2026-03-04 • via Nuitee
G
Gustaw • solo_traveller • pl
10
Wyjątkowy
2026-03-03 • via Nuitee
D
Deni • solo_traveller • sk
9
2026-03-02 • via Nuitee
C
Catherine • solo_traveller • gb
10
Fabulous hotel:
Pros:

Only an 8 minute walk from tube station. Beautiful hotel, delightful staff and room was amazing. Spacious, well appointed, very comfy bed and lovely bathroom. Fridge and coffee and tea making facilities. Also quiet and peaceful.

Cons:

Slightly scruffy area but vibrant and multi cultural.

2026-03-02 • via Nuitee
K
Karaman • couple • gb
10
2026-03-01 • via Nuitee
R
Rosie • couple • gb
10
Fab.
Pros:

Clean, nice staff, spacious premium king room

Cons:

Some noise from windows but didn’t bother us - to be expected in London

2026-02-28 • via Nuitee
M
Marko • family_with_children • fi
9
Pros:

Ystävällinen ja palvelualtis henkilökunta. Nähtävyydet lähietäisyydellä. Runsas ja maistuva aamiainen.

2026-02-27 • via Nuitee
J
Jonathan • couple • gb
8
Excellent and friendly staff
Pros:

Convenient to the city

Cons:

No late night bar on a Friday night

2026-02-25 • via Nuitee
T
Taylor • couple • gb
10
Very nice premises
Pros:

Very clean ,comfortable room .Staff were very professional and polite.If I am in Lo don again ,would definately use the holiday inn again.

Cons:

There was nothing in didnt like.

2026-02-23 • via Nuitee
M
Mari-Liis • family_with_children • ee
9
2026-02-22 • via Nuitee
S
Sina • couple • tr
10
2026-02-22 • via Nuitee