Holiday Inn London - Whitechapel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1882 reviews)
5 Cavell Street , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and professional staff
Good location near transport
Cons:
Location safety concerns
Mixed quality of breakfast options
Noise from corridors

Categories

Cleanliness
8.55
General consensus on cleanliness is positive, although there are some comments about noise and air issues.
Service
9.15
Extensive praise for staff being friendly and professional across multiple reviews.
Location
8.15
Mixed reviews about location, with mentions of safety concerns and distance from central attractions.
Room Quality
8.85
Rooms are noted to be modern, clean, and comfortable, with a few minor issues regarding windows.
Amenities
8.65
Adequately equipped rooms and general hotel amenities received positive feedback.
Value for Money
8.75
Overall perceived as good value relative to London costs, despite some minor complaints.
Food and Beverage
7.95
Breakfast received mixed reviews; some enjoyed it while others found it limited in options.
Overall Experience
8.75
Despite some criticisms, the overall sentiment of reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:08

Property Description

Convenient Location
Situated in East London, this Holiday Inn hotel is a mere 5-minute walk from Whitechapel and Shadwell Underground Stations, offering easy access to various parts of the city.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, air-conditioned rooms, and flat-screen TVs in every room. The hotel also boasts a restaurant, a lounge bar, and a fitness center with a mini gym for your convenience.

Explore London Easily
With quick access to the Hammersmith & City and DLR tube lines, guests can reach London’s financial district in just 10 minutes. Additionally, popular shopping destinations like the West End and Westfield Stratford are a short 15-minute journey away.

Book now for a delightful stay at our well-equipped Holiday Inn in London!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1882 reviews
Cleanliness: 8.55
Service: 9.15
Location: 8.15
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 7.95
Overall Experience: 8.75
H
Hans-Jörg • family_with_children • de
9
Schöner Aufenthalt in London
Pros:

Sauberes Zimmer, gutes Frühstück, guter Service, nettes Personal

2026-06-13 • via Nuitee
E
eileen • solo_traveller • ie
10
Pros:

Excellent staff and location

Cons:

Notting

2026-06-08 • via Nuitee
N
Nash • couple • us
10
2026-06-07 • via Nuitee
V
Valérie • extended_group • fr
8
2026-06-06 • via Nuitee
H
Hilke • family_with_children • de
10
Ein Hotel zum weiterempfehlen!
Pros:

Das Frühstück war sehr gut, der Service war außergewöhnlich gut. Der öffentliche Nahverkehr war sehr gut erreichbar und wir haben uns durchweg wohl gefühlt.
Das Zimmer war groß und sehr gut ausgestattet.

2026-06-04 • via Nuitee
A
Angela Stan • solo_traveller • es
10
2026-06-04 • via Nuitee
A
Alaoui • family_with_children • fr
10
Parfait séjour
Pros:

Le petit déjeuner ainsi que l’emplacement de l’hôtel un bus à la sortie de l’hôtel et à 10 minute à pied de Whitechapel

Le staff était incroyable

Cons:

Aucune mauvaise expérience

2026-06-04 • via Nuitee
M
Miranda • couple • nl
8
Verzorgd, netjes en mooi verblijf.
Pros:

De kamer zag er verzorgd en netjes uit.

Cons:

Het was jammer dat het ontbijt op zondag pas om half 8 open ging ipv 7 uur. We moesten al vroeg vertrekken en hadden het ontbijt al betaald.

2026-06-01 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Lovely hotel, very clean. Staff were really welcoming and got upgraded to a family room which was great. Location suited us, 20/25 walk to Tower,. The area around hotel not great but didn't bother us. Would definitely stay in this hotel again.

2026-06-01 • via Nuitee
N
Nurbek • extended_group • kz
8
Чистый неплохой отель с хорошим размером комнат.
Pros:

Чистые номера, завтраки хорошие но сосиски и беконы из свинины. Aigul которая обслуживала в ресторане за завтраком сама проявила инициативу и предложила нам куринные сосиски. Ресепшн быстро обслуживает при регистрации.

Cons:

Воды в номер надо ставить бесплатно. На завтрак можно ставить аппараты для кофе и других горячих напитков чтобы посетители сами выбирали что хотят - капучино, кофе, эспрессо и прочее. Официанты наливают из под термоса кофе которая зачастую остывшее.

2026-05-28 • via Nuitee
G
Gabriele • couple • de
8
2026-05-27 • via Nuitee
M
Martina • couple • ch
9
2026-05-26 • via Nuitee
H
Helmut • family_with_children • ch
8
Freundlicher Empfang. Saubere Zimmer. Ruhig gelegen. Gutes Frühstück
Pros:

Zimmer im Obersten Stock (Zi Nr. 606) schön ruhig mit Sicht auf die Skyline von London

Cons:

Dass es keine WC Bürste hatte.

2026-05-23 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Pleasant helpfull staf & clean room

Cons:

Nothing

2026-05-21 • via Nuitee
S
Stijn • solo_traveller • be
9
Werkverblijf
Pros:

Zeer vriendelijke medewerkers
Kraaknette kamer en badkamer
Zeer goede bedden

Cons:

Niets - enkel het ontbijt is niet erg uitgebreid

2026-05-20 • via Nuitee
T
Tomáš • solo_traveller • cz
10
Pros:

Opravdu příjemný a milý personál, v hotelu vše čisté, upravené a opravené. Před hotelem je autobusová zastávka do centra a pár minut metro.

Cons:

Byli jsme velmi spokojeni

2026-05-18 • via Nuitee
C
Calum • couple • gb
3
Guy on the front desk was rude, we are IHG members and stay at holidays inns all the time and have never been asked for
Pros:

Nice big bed

Cons:

Plug sockets and remote control
For tv didn’t work

2026-05-16 • via Nuitee
A
Aydan • couple • ca
9
2026-05-14 • via Nuitee
A
Altay • solo_traveller • tr
8
2026-05-13 • via Nuitee
N
Nash • couple • us
10
2026-05-11 • via Nuitee