Holiday Inn London - Whitechapel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1812 reviews)
5 Cavell Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern rooms
Friendly and professional staff
Good location near transport
Cons:
Location safety concerns
Mixed quality of breakfast options
Noise from corridors

Categories

Cleanliness
8.55
General consensus on cleanliness is positive, although there are some comments about noise and air issues.
Service
9.15
Extensive praise for staff being friendly and professional across multiple reviews.
Location
8.15
Mixed reviews about location, with mentions of safety concerns and distance from central attractions.
Room Quality
8.85
Rooms are noted to be modern, clean, and comfortable, with a few minor issues regarding windows.
Amenities
8.65
Adequately equipped rooms and general hotel amenities received positive feedback.
Value for Money
8.75
Overall perceived as good value relative to London costs, despite some minor complaints.
Food and Beverage
7.95
Breakfast received mixed reviews; some enjoyed it while others found it limited in options.
Overall Experience
8.75
Despite some criticisms, the overall sentiment of reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:08

Property Description

Convenient Location
Situated in East London, this Holiday Inn hotel is a mere 5-minute walk from Whitechapel and Shadwell Underground Stations, offering easy access to various parts of the city.

Modern Amenities
Enjoy a comfortable stay with free Wi-Fi, air-conditioned rooms, and flat-screen TVs in every room. The hotel also boasts a restaurant, a lounge bar, and a fitness center with a mini gym for your convenience.

Explore London Easily
With quick access to the Hammersmith & City and DLR tube lines, guests can reach London’s financial district in just 10 minutes. Additionally, popular shopping destinations like the West End and Westfield Stratford are a short 15-minute journey away.

Book now for a delightful stay at our well-equipped Holiday Inn in London!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1812 reviews
Cleanliness: 8.55
Service: 9.15
Location: 8.15
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 7.95
Overall Experience: 8.75
J
Jamie • solo_traveller • de
8
Pros:

The hotel was great

Cons:

The location was not the best area

2026-04-02 • via Nuitee
M
Marcus • couple • gb
9
2026-03-30 • via Nuitee
B
Burak • solo_traveller • tr
8
2026-03-30 • via Nuitee
C
Cosmin • family_with_children • ro
10
2026-03-29 • via Nuitee
J
J. • extended_group • nl
8
Prima hotel dichtbij centrum Londen
Pros:

Prima prijs/kwaliteitverhouding voor Londen.

2026-03-29 • via Nuitee
C
Christine • family_with_children • gb
8
Pros:

Good location for our purpose and room was quiet and comfortable.

Cons:

The coffee at breakfast.

2026-03-29 • via Nuitee
C
Carmen • couple • at
10
Immer wieder gerne. Nettes Personal, super Service, schöne Zimmer
Pros:

Sehr nette Unterkunft

2026-03-28 • via Nuitee
T
Thomas • couple • gb
6
2026-03-28 • via Nuitee
L
Lucie • solo_traveller • cz
9
Pros:

The hotel is in a great location, close to Whitechapel and Shadwell metro stations, which makes getting around the city very easy. There are also plenty of restaurants nearby.

The room was clean, tidy, and spacious. It included a fridge, tea-making facilities, and a very comfortable bed.

The breakfast was excellent, with a wide selection of both sweet and savory options, as well as tea, coffee, and juice.

Overall, a very pleasant stay – I would definitely recommend it.

Cons:

The only downside was the surrounding area, which felt a bit untidy and less pleasant compared to the hotel itself.

2026-03-27 • via Nuitee
T
Tatiana • couple • gb
6
Very right staff, not helpful
Pros:

Room facilities

Cons:

Staff at check in and check out
Not flexible to the point of annoying

2026-03-25 • via Nuitee
W
Wendy • couple • gb
10
Loved the shower gel brand! All staff accommodating Bren on reception very helpful would Definatly recommend! 🙏
Pros:

Very clean and modern ,

2026-03-23 • via Nuitee
J
John • couple • gb
10
2026-03-23 • via Nuitee
R
roger • solo_traveller • gb
10
Enjoyed the way the staff made me feel welcome
Pros:

Close to where I needed to be

Cons:

Nothing

2026-03-23 • via Nuitee
A
Aude • couple • fr
10
Parfait
Pros:

Le rapport qualité prix. La taille de la chambre, la gentillesse du personnel, l’agencement de l’hôtel et son emplacement.

Cons:

Rien

2026-03-22 • via Nuitee
M
Mikkel • extended_group • dk
10
Pros:

Det hele var som forventet. Morgenmaden var god. Personalet var flinke, og værelset var godt.

2026-03-22 • via Nuitee
J
Joost • couple • nl
9
Top personeel, heerlijk ontbijt in chique hotel
Pros:

Mijn verblijf in Londen bij het Holiday Inn was geweldig dankzij het vriendelijke personeel, het lekkere ontbijt, de nette kamers en de perfecte ligging vlakbij de metro.

2026-03-22 • via Nuitee
D
D9128IRstevend • Business • Cramlington, Northumberland, England
8
Great hotel for business in London - gym slightly lacking though
Pros:

I’ve stayed at Holiday Inn Whitechapel several times now for business, including when I’m in London for conferences at the ExCeL Convention Centre, and I’ve generally always had a positive experience. The rooms appear to have been newly renovated, which gives the hotel a fresh and comfortable feel. The rooms were all warm without having to play with the thermostat which is lovely - can't abide a cold hotel room!

The staff were excellent throughout my stay — friendly, helpful, and professional — and the facilities were clean and well maintained. The only real downside for me was the gym area, which is quite small and located in the basement of the building. It only has one weights bench, although there is a good selection of dumbbells up to 20kg and a few cardio machines. The problem is if someone is using the weights you have to wait for them and I did end up waiting a while around breakfast - 9am seems to be a good time to get a morning workout in if possible or wait until later in the evening

Overall, it’s a solid business hotel in a convenient location, and I’d happily stay again.

2026-03-20 • via Tripadvisor
M
Md Quaium • solo_traveller • bd
9
2026-03-17 • via Nuitee
H
Hasan • couple • gb
9
2026-03-16 • via Nuitee
K
Kimberley • couple • nl
10
Ik ben echt blij hoe dit verblijf verliep.
Pros:

Alles eigenlijk, er was niks wat ik minder ervaarde.

Cons:

Alles beviel er.

2026-03-13 • via Nuitee