Hotel Crestwood

Hotels
6.8 (13 reviews)
8A, Mrigendra Lal Mitter Road, Near Park Circus 7 point crossing , Kolkata , in

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Friendly staff
Cons:
Poor cleanliness
Lack of basic amenities
Poor room quality
Limited amenities
Poor value for money
Mediocre food and beverage options

Categories

Cleanliness
3
Guests raised concerns about poor cleanliness and lack of basic amenities.
Service
7
While staff was friendly, some guests reported poor condition of the hotel affecting the service quality.
Location
5
Location feedback was mixed due to hotel condition issues overshadowing the proximity to landmarks.
Room Quality
3
Guests mentioned rooms being in poor condition, impacting their overall comfort.
Amenities
2
Amenities were lacking and contributed to negative guest experiences.
Value for Money
4
Negative feedback on overall value due to poor condition and lack of amenities at the quoted price.
Food and Beverage
5
Average feedback on food and beverage options with limited mention in reviews.
Overall Experience
3
Majority of guests had a negative experience due to poor hotel condition and lacking amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 21:18

Property Description

Indulge in comfort and convenience at Hotel Crestwood in Kolkata. Prime Location: Situated near Sealdah Railway Station and Indian Museum. Delightful Dining: Enjoy delectable meals at the on-site restaurant. Peace of Mind: Benefit from free private parking and attentive room service. Book now to experience a memorable stay in the heart of the city.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCU

Location

Guest Reviews

6.8
Based on 13 reviews
Cleanliness: 3
Service: 7
Location: 5
Room Quality: 3
Amenities: 2
Value for Money: 4
Food and Beverage: 5
Overall Experience: 3
A
Abhijit
4
Pros:

Though the hotel staff is nice, the condition of the hotel is really poor and lacks basic amenities.

2025-03-28 via Nuitee
V
Verified traveler family
8
Pros:

Staff were helpful, room was small, tv didn’t work, bathroom drain was getting clogged, breakfast was okay. Overall average experience.

2020-02-05 via Nuitee
O
Oswald
8
Pros:

Although it was just one night stay in this Hotel, it was good and comfortable. May be I was looking for. larger room

2019-04-01 via Nuitee
J
Juilee
8
Pros:

I stayed at Hotel Crestwood with my dad when we were visiting Kolkata for work. It is easy to reach from the airport and navigate around. We reached the hotel couple hours before the check in time, yet the staff was welcoming and accommodating. Good room, staff, cleanliness, breakfast and restaurant facilities. We had a pleasant stay.

2018-11-23 via Nuitee
A
Arun self
8
Pros:

The rooms are clean - properly sanitized.
Overall service is good

2018-11-23 via Nuitee
V
Verified traveler
2
It is far from the City and difficult to locate
Pros:

Its a bad experience and lost my votar ID within the Hotel but not stressed so far and immediately informed the Receptionist though I am very much doubt whether they searched or not but the Lady receptionist who was in the afternoon is quiet better.

2018-05-03 via Nuitee
H
H
8
Friendly budget hotel
Pros:

My flight landed adjust after midnight and staff were very helpful regarding the very late check in.

2018-04-09 via Nuitee
V
Verified traveler
2
Nada recomendable
Pros:

Estuve varios dias en el hotel, porque cometi el error de pagarlo por adelantado y ya no podia cancelarlo sin perder el dinero, si no no hubiera aguntado mas de un dia.

Muy mala experiencia. El servicio de recepción es muy malo, antipático y desagradable.
EL Check In muy muy lento, había una mujer en la recepcion que era especialmente antipatica y con muy pocas ganas de ayudar.

La conexion wifi inexistente, tienes que pedir una clave cada dia y una vez que la tienes , lo cierto es que no funciona nada bien, directamente era imposible navegar desde el ordenador.

El desayuno malo, y escaso ademas de poco higienico.

Para los extranjeros no habia papel higienico en el baño.

La seguridad de la habitacion es muy mala, las cerraduras se pueden abrir con una tarjeta.
Quizas lo unico que no era pesimo es la limpieza y como siempre habia alguna persona del Staff que era agradable.

Pero la nota del hotel, puedo decir que tras 2 meses viajando por India es la peor que he dado

2016-02-12 via Nuitee
J
Jane
8
Nice Stay at Crestwood Hotel
Pros:

Hotel was nice, good location. Rooms were decent/good. Altogether a good hotel especially for the price. I would stay here again.

2015-06-22 via Nuitee
G
Gerhard
10
crestwood best position for tourists in kolkata
Pros:

we booked the floatel in kolkata on arriving this hotel was close d your servicemanager in usa arranged hotel crestwood for us this hotel was absolutly clean all staffmembers very friendly a good indian restaurant inside stram und bus station directly infront the hotel all was very ok thank you so much

2015-04-05 via Nuitee
A
ak
8
Conveniently located and very well organized by In
Pros:

The staff is courteous and helpful. It's a really nice hotel.

2015-02-10 via Nuitee
K
Kay
8
Basic Hotel, sensationelle Lage
Pros:

Simples Hotel für Business-Reisende und Urlauber. Direkte Nähe zur Parkt Street und damit zum pulsierenden Kern der Stadt, jedoch durch Lage in einer Seitenstraße von verhätnismäßig ruhig (wenn man in indischen Großstädten von Ruhe sprechen kann). Zimmer sind in Ordnung mit A/C und werden täglich gereinigt. Mein Zimmer war etwas abgewohnt und mein Fenster zeigte auf eine davorliegende Wand, was den Raum eher dunkel machte. Das Frühstück hat für Europäer wenig zu bieten. Es gibt eine Sorte Saft, Toast mit Butter und indischer Marmelade (liquide Gummibärchen), eine Frucht und Kaffee/Tee. Der Rest ist spicy-indisch und für mich morgens nicht machbar.
Ansonsten für den Preis voll ok.

2014-11-26 via Nuitee
V
Verified traveler
6
Pleasant stay at Crestwood
Pros:

No hot water, very basic breakfast, room and shower not very clean, lots of dust on the fridge, window-sill, dirty curtains just above your face if you are in a bed..

2012-01-25 via Nuitee