WTC Hotel, Kuala Lumpur

Room is not clean at all. AC makes very noice

Didnt apologies at all after my wife standing almost 5 minutes in front of the reception counter..No greeting .. 1st impression also feel not welcome… conversation between colleague & suddenly need to stress & say loudly Dog words are so annoyed & double meaning…
The lady with blacksuit been asking my wife .. Rm20 pun xde.(deposit) Really.. . myself ask for a key due to super exhausted with court issue
Stressful is different level.. and i told them
nicely mayb i can get a room key 1st and pay the deposit after rest for a while.. your Front office strictly show sign no deposit no check in.. and told me bank rakyat just a walking distance for withdraw cash.. but u given me no tv at room..& u supposed
To share no Tv in room.. right. Deposit rm50 .. do u think im going to hammer this room.. 14years in hospitality industry., i did so many unnecessary thing.. but Make a fun of my guest .. ZERO ! Need nothing except respect each other & greet us to feel warm here.. thats all..

Jengkreng2025

Econ tak sejuk betul2..karpet zaman bile taktau lah.. tingkap rosak,takde grill..harga tak berbaloi..untungnya dekat dgn pwtc je

Lampu ada 1 je ..tv tak ada ..aircond tak ada remote..

Two day stay. The pool is great. Make sure you get the "new" part of the hotel. There was no wi-fi in the old section and it was in poor condition. The new section was much better.

I stayed here for 4 days. During CNY and I found this place worst.
Staff - the front desk manager seems to be rude when you talking with manager. No eye contact and he just answer you in short. but all the staff are okay.
Room - beyond the inspectations. Its not pretty as the website pictures. The room looks old. They just gave you 2 pillows. if you requested pillow they will charged you RM5.00 per pillow.
Housekeeping - there's no "Make up Room Sign". You need to inform the front desk if you want to make up room. They wont refill your soap and shampoo after a day. Unless you are staying there more than 2 days. No mini towel provided. No laundry plastic provided.
Grab - it's not easy to order the grab. you need to wait for 2 hours or less (If you are lucky) to get grab, unless you go to the airport, Grab will accept your order immediately.
Swimming pool - no towel provided. Bring from your own room.

I stayed here in August 2020. Overall the hotel is clean and beautiful but. Only for Muslims do not take the Standard room because it is too small and there is not enough space for Prayer. I myself had to change rooms & add money. Before We book a hotel online, it is better to call & ask first. Free parking but limited place (first come first serve) Friendly and nice staff.

Nice

I am currently staying here (Level 7 of Block A). This is nothing like they have shown in the photos. Do not go by the appearance in the pics they have. This place is the worst of all the hotels I've been ever. I am on my honeymoon and it's been a disaster already. Firstly, I booked this hotel on Make My Trip and I paid the full amount of the price displayed. When I reached here, they ask me to pay 50 MYR for tourism tax (God knows what is it) and they tell me that 50 MYR is the refundable security deposit (Which I am okay with). I did not have local currency and when I offered Indian Rupees of the same value, they said they don't accept that currency. I had to keep 100 USD as the "mortgage" until I am able to pay them the required 100 MYR. Then I can take my 100 USD back. Secondly, when we went up to the room, the room is super smelly and looks exactly like a brothel. The water dripping from the AC. AC not cooling even when on the lowest temperature. Not enough lights too. It's super dark and gives a very unpleasant vibe. When I asked them to take a look at the dripping water or change the room, they simply denied it. We are on a short budget, so we have to swallow our anger and live with whatever we've got. But never book this hotel guys. It's a complete disaster.

no towel no water heater the aircons is not cold .. the door is hard to open

its OK! not so great hotel , need to do maintains of the room , we have 3 rooms, on 5/6/7 November 2019, one of the room window handle were missing, also its risky window as once open there is no safety grills, other room where inter connected room, other side some other guest staying, same reason we got lots of disturbance while sleeping, we call desk but no proper solutions, they said will see tomorrow, we didn't use that room, on arrival we asked for extra bath towel for kids, someone from HK told that its chargeable, BF was not up to mark, they stop refilling buffet from 9.45am , food was not up to mark,

Hotel is located in good place with ample restaurants nearby. Batu caves can be reached by train from Putra KTM nearby. Petronas is nearby around 2.5 kms. Hotel old wing aircon is not so good. Stinky smell around lift areas, otherwise everything else is good.

I booked the room for my parents, believing that it looks exactly like the photos online. I was really dissapointed with the actual condition of the room. It looks nothing like the picture. The room was smaller than the ones in the photos, there was no extra chairs in the room like in the photos, the bedding was also different. The bathroom floor was clogged so that was quite uncomfortable too.

I would say the place was acceptable & decent with the amount paid for the room. I went there with low expectations so i was not too disappointed. The blanket, bed sheet and bed frame was dirty. I made a complaint and it was solved in less than 45mins. I would say it is acceptable. However, very near by to the lrt. So if you’re a light sleeper, don’t stay there but i find it convenient cause it makes traveling in kl easier.

Staff very helpful and polite. Room was well managed. Swimming pool was nice. You will see KL from the pool. The depth of pool is 4 feet only. So many food outlets within the hotel buildings. Car park will be scarce at night due too many food outlets customers around. Definitely will visit again.

I stayed at this hotel for a couple of months only because I got a good rate. The reception were very rude to me and although I made complaints, nothing was done about it. I had to always ask for towels in my room and was asked to leave the hotel if I got annoyed. The hotel is for sure not a 3 star and please do not be fooled by the pool and the looks as it’s not a nice hotel.

Leo palace hotel, at Kuala Lumpur. Nive place... good view... good location... not crowded much...

Firts time to stay at Leo Palace Hotel. Room was nice.. clean... large... and good staff. Water of swimming pool was clean.

Please move your lobby and reception in front of the building

Nice to meet in malaysia

i dont expect this hotel because the price is low. After i stay in here i am happy, good service and clean. i recommended you if you travelling in kuala lumpur you must booking this hotel. Happy holiday guys

This is a worst hotel I ever stayed for vacations. The hotel room is very run down. Aircon was very noisy throughout our stay that we could not sleep. Wall was not sound proof and could hear people from the food outlet below talking till early morning even we were staying at level 7. We booked for 3 people in a room but was provided with only 1 bath towel which was very smelly. Fortunately we stayed one night. Will not stay or recommend this hotel to friends.

The hotel is not a 5 star, but for pay almost 35$ it's si worth it! Room is okey, bed was really good. The best of the hotel was friendly and nice staff and great pool! I didn't booked breakfast and feel happy for it. It doesn't looked so great but i never tasted it! Over all it's a good hotel if you don't want to stay in your room all day :)