Servatur Waikiki

Hotels
8 (2193 reviews)
Avenida Gran Canaria, 20 , Playa del Ingles , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Great food quality
Friendly staff
Cons:
No fridge in room
Maintenance issues
Change of room without explanation

Categories

Cleanliness
7.5
Some issues with cleanliness noted, such as debris on patio.
Service
9
Generally positive feedback on staff and service experience.
Location
8
Good location noted, but some mention of distance from key attractions.
Room Quality
7.5
Issues with room stability and changes without prior notice.
Amenities
7
No fridge in the room and issues with noise from machinery.
Value for Money
8
Mixed feelings due to the condition of facilities despite good dining.
Food and Beverage
9
Food quality was praised highly with a good variety.
Overall Experience
8
Overall satisfaction despite some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:37

Property Description

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Important information:

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2193 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
D
Danyal • couple • nl
3
Heel teleurstellend
Pros:

De locatie

Cons:

Heel erg gedateerd, kamers niet schoon. Eten was erg slecht

2026-05-08 • via Nuitee
V
Valle • couple • es
8
2026-05-07 • via Nuitee
C
Cabrera Diaz • solo_traveller • es
10
2026-05-07 • via Nuitee
P
Pereira • couple • es
5
2026-05-07 • via Nuitee
A
Angelica • couple • es
10
Comodidad. Calidad -precio
Pros:

Todo! La estancia. La ubicación. La piscina. El bufet

Cons:

En la habitación por la mañana hacía muchísima luz. Como recomendación unas cortinas más oscuras

2026-05-06 • via Nuitee
T
Teemu • extended_group • fi
8
2026-05-04 • via Nuitee
L
luz Marina • solo_traveller • es
10
Pros:

Las instalacionés todo genial las comidas riquisimas volveremos

Cons:

Todo excelente el trato de todo el personal fue estupendó

2026-05-04 • via Nuitee
G
gerets • solo_traveller • nl
10
Pros:

Perfect

Cons:

Niks

2026-05-04 • via Nuitee
C
Cornelia • extended_group • fr
8
parfait
Pros:

Nous avons passé un excellent séjour à l’hôtel Waikiki de Grande Canarie.

Tout a été très bien du début à la fin. L’hôtel est agréable, bien entretenu, avec une belle piscine où l’on peut vraiment se détendre et profiter du soleil. L’ambiance générale est chaleureuse, conviviale et reposante, ce qui rend le séjour très agréable.

Les repas étaient également très bons, variés et bien présentés. Nous avons apprécié la qualité de la nourriture ainsi que le choix proposé chaque jour.

Un grand merci surtout au personnel, qui a été accueillant, souriant, disponible et très professionnel. On sent une vraie attention envers les clients, et cela fait toute la différence.

Nous gardons un très bon souvenir de notre séjour et nous recommandons cet hôtel sans hésitation. Un endroit où l’on se sent bien, avec une belle ambiance humaine et familiale.

Cons:

tout a été très bien rien a reprocher

2026-05-04 • via Nuitee
R
Rufo Cotobal • solo_traveller • es
9
2026-05-03 • via Nuitee
I
Imke • solo_traveller • nl
1
Niet doen..
Pros:

Niet veel. Druk, luid, weinig ruimte.

Cons:

Er is letterlijk nooit stilte.
Sochtends vroeg al lawaai van de werksters: begint al om 0730.. savonds tot 2300 uur gekrijs en gegil door de microfoon. Hele kleine kamers, zelfs geen koelkastje..

2026-05-03 • via Nuitee
M
Manfred • solo_traveller • de
7
2026-05-01 • via Nuitee
L
Laro69 • solo_traveller • es
10
Pros:

Atención y amabilidad del personal qué me atendió ya qué llegué muy tarde al hotel.

2026-05-01 • via Nuitee
V
Vincent • solo_traveller • nl
10
2026-04-29 • via Nuitee
J
Jimena • family_with_children • de
10
Volveremos!
Pros:

El personal fenomenal, amigable, siempre bien dispuesto. Perfecto para ir con niños.

Cons:

En ese momento estaban haciendo reparaciones, pero nada fuera de lo normal.

2026-04-28 • via Nuitee
M
Manuel Marco • solo_traveller • pt
8
Great experience. 😎
Pros:

Super friendly staff. Restaurant , reception, bar, etc..😎👍

Cons:

Nothing bad to say. 😉

2026-04-28 • via Nuitee
C
Corina • solo_traveller • nl
1
Ik ben vertrokken vanwege de slechte hygiëne
Pros:

Niets. Ik had besloten te vertrekken na 10 min. Geen geld terug gekregen .

Cons:

Het was erg vies wilde niet douchen vloer was vies , bed was vies … zwart geverfde deuren, zag er niet uit.Besloten na 10 min te vertrekken personeel toonde hier geen begrip voor . 1*

2026-04-28 • via Nuitee
G
gomez • solo_traveller • es
8
Me gustaría volver a repetir
Pros:

El buffet muy rico todo

Cons:

Todo estuvo muy lindo y bien

2026-04-27 • via Nuitee
M
Moneiba • solo_traveller • es
10
2026-04-26 • via Nuitee
J
Juan Francisco • solo_traveller • es
9
2026-04-25 • via Nuitee