Servatur Waikiki

Hotels
8 (2075 reviews)
Avenida Gran Canaria, 20 , Playa del Ingles , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Great food quality
Friendly staff
Cons:
No fridge in room
Maintenance issues
Change of room without explanation

Categories

Cleanliness
7.5
Some issues with cleanliness noted, such as debris on patio.
Service
9
Generally positive feedback on staff and service experience.
Location
8
Good location noted, but some mention of distance from key attractions.
Room Quality
7.5
Issues with room stability and changes without prior notice.
Amenities
7
No fridge in the room and issues with noise from machinery.
Value for Money
8
Mixed feelings due to the condition of facilities despite good dining.
Food and Beverage
9
Food quality was praised highly with a good variety.
Overall Experience
8
Overall satisfaction despite some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:37

Property Description

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Important information:

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2075 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
N
Neil • couple • gb
9
2026-02-14 • via Nuitee
E
Eric • couple • fr
10
Pros:

Tout

2026-02-13 • via Nuitee
G
Gints • couple • lv
8
Normal stay
Pros:

Everything was ok. Nothing super special, but nothing really bad as well. There is free on site parking and you can find free of charge street parking nearby. Food was ok, room was ok, staff was nice.

Cons:

Some times there was limited seating space in diner and that made a bit panic for people, how rushed to occupy tables before going for food. A lot of times there was some food burning in open kitchen that made not so pleasant aroma in diner. You have to leave deposit in cash for pool towels - that is ok. But you have to pay for use of these towels as well (not so much), but only in cash. We had to go back to the room to get cash for this payment.

2026-02-11 • via Nuitee
F
Frank aus Xanten • couple • de
7
2026-02-11 • via Nuitee
I
Isak • extended_group • no
8
helt greit for en kort uke
Pros:

overraskende god mat. bra beliggenhet. egnet for voksne

Cons:

aircondition på rommet kunne vært bedre.

2026-02-08 • via Nuitee
P
Peter Noël Joris • solo_traveller • be
8
2026-02-08 • via Nuitee
D
DORIS • couple • ch
9
Pros:

tutto secondo le aspettative

Cons:

il bagno in camera sarebbe da rinnovare

2026-02-08 • via Nuitee
C
Constanze • couple • de
8
Pros:

Super Frühstücksbuffet, bequeme Betten

Cons:

Etwas laute Animation

2026-01-31 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-01-30 • via Nuitee
A
Arild • couple • no
2
Ikke verd besøket
Cons:

Mat, personal og renhold

2026-01-30 • via Nuitee
M
Mohamed Anas Zenjali • solo_traveller • ma
10
2026-01-29 • via Nuitee
B
Bjørg Kristin Bratten • couple • no
5
Besøk i januar 2026
Pros:

Vi likte personale, de var hyggelige og blide. Greit utvalg av mat i restauranten. Det var stille og rolig. Busstopp i nærheten. Likte og at det var tilgang til mat og drikke i løpet av dagen.
Bassenget virket rent.

Cons:

Vi opplevde at rommet var kaldt. Det var også kaldt i gangene og i restauranten til tider.
Spesielt var den ene sengen "knudrete" å ligge på. Muligens pga madrassen var gammel og slitt og var begynt å gå I oppløsning.
Likte ikke at gjester la ut håndklær tidlig for å sikre seg gode plasser uten at det ble grepet fatt i.
Burde vært 2 gode stoler å sitte i, ikke bare 1.

2026-01-28 • via Nuitee
Y
Yazmina • couple • es
8
2026-01-28 • via Nuitee
R
Robin12345678 • couple • de
8
2026-01-28 • via Nuitee
H
Hinriksdóttir • couple • is
7
2026-01-28 • via Nuitee
J
Janne • couple • fi
8
2026-01-27 • via Nuitee
T
Torbjörn • couple • se
9
2026-01-26 • via Nuitee
F
florence • couple • fr
10
un très bon séjour dans ce grand hôtel
Pros:

piscine bien aménagée, beaucoup de transats. Au restaurant buffet très copieux qui permet de satisfaire tous les goûts, personnel aux petits soins et très chaleureux au restaurant comme à l'accueil. Chambre confortable avec balcon et ménage soigné un très bon séjour.

Cons:

RAS

2026-01-25 • via Nuitee
G
Gunther • solo_traveller • be
6
2026-01-24 • via Nuitee
P
Pekka • solo_traveller • fi
8
2026-01-24 • via Nuitee