Servatur Waikiki

Hotels
8 (2314 reviews)
Avenida Gran Canaria, 20 , Playa del Ingles , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Great food quality
Friendly staff
Cons:
No fridge in room
Maintenance issues
Change of room without explanation

Categories

Cleanliness
7.5
Some issues with cleanliness noted, such as debris on patio.
Service
9
Generally positive feedback on staff and service experience.
Location
8
Good location noted, but some mention of distance from key attractions.
Room Quality
7.5
Issues with room stability and changes without prior notice.
Amenities
7
No fridge in the room and issues with noise from machinery.
Value for Money
8
Mixed feelings due to the condition of facilities despite good dining.
Food and Beverage
9
Food quality was praised highly with a good variety.
Overall Experience
8
Overall satisfaction despite some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:37

Property Description

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Important information:

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2314 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
B
Bronwyn solo_traveller es
7
2026-06-27 via Nuitee
S
sandra solo_traveller es
10
Pros:

El trato del personal, super amables y encantados de poder ayudarte. La comida, super variada, cocinada en el momento.

Cons:

No hubo nada que no nos gustara

2026-06-27 via Nuitee
T
Tania couple es
9
2026-06-26 via Nuitee
G
Gustavo solo_traveller es
10
2026-06-25 via Nuitee
O
Olena couple ua
8
2026-06-25 via Nuitee
K
Kevin couple es
7
2026-06-24 via Nuitee
S
Stoian couple ro
8
We really enjoyed our stay at this hotel. We had a double room with half board. Our room was cleaned every day. The food
Pros:

I liked very much the food, location, clean rooms, pool.

Cons:

Couch and table in the room

2026-06-24 via Nuitee
A
Amy couple es
10
Lovely rude staff
Pros:

Great facility

Cons:

Miserable staff lady who was a waitress just a horrible attitude. Works in snack bit black hair in plat very rude

2026-06-23 via Nuitee
P
Patricia couple es
10
Estancia agradable
Pros:

La ubicación, la comida y la amabilidad de los camareros

Cons:

Íbamos con todo incluido y las bebidas alcohólicas eran de baja calidad después nos enteramos que por 20€ más podíamos ser premium con las bebidas pero al ser fin de semana ya no nos merecía la pena ya que era el último día…

2026-06-22 via Nuitee
A
Andreas solo_traveller de
8
Pros:

Alles gut

2026-06-22 via Nuitee
J
Jennifer couple es
10
Perfecto
Pros:

Todo muy bonito y muy limpio,quedamos muy contentos

2026-06-21 via Nuitee
L
Lionel family_with_children es
10
2026-06-21 via Nuitee
S
Selena couple es
9
2026-06-21 via Nuitee
M
M.angeles solo_traveller es
10
Pros:

El trato del personal, sobre todo del caballero de recepción Rogelio y la directora del hotel. Gente maravillosa!!

2026-06-21 via Nuitee
R
Rodríguez Coruña couple es
10
2026-06-21 via Nuitee
O
Omayra solo_traveller es
8
2026-06-20 via Nuitee
B
Beatriz Santos couple pt
9
Agradavel
Pros:

Simpatia do staff

Cons:

Das camas do quarto

2026-06-20 via Nuitee
V
Valentina family_with_children ch
9
2026-06-20 via Nuitee
J
Jaminda santos solo_traveller es
10
Es para repetir sin duda
Pros:

Todo muy bien

Cons:

Nada todo genial

2026-06-19 via Nuitee
M
Manuel solo_traveller es
9
2026-06-19 via Nuitee