Servatur Waikiki

Hotels
8 (2075 reviews)
Avenida Gran Canaria, 20 , Playa del Ingles , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Great food quality
Friendly staff
Cons:
No fridge in room
Maintenance issues
Change of room without explanation

Categories

Cleanliness
7.5
Some issues with cleanliness noted, such as debris on patio.
Service
9
Generally positive feedback on staff and service experience.
Location
8
Good location noted, but some mention of distance from key attractions.
Room Quality
7.5
Issues with room stability and changes without prior notice.
Amenities
7
No fridge in the room and issues with noise from machinery.
Value for Money
8
Mixed feelings due to the condition of facilities despite good dining.
Food and Beverage
9
Food quality was praised highly with a good variety.
Overall Experience
8
Overall satisfaction despite some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:37

Property Description

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Important information:

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2075 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
M
Milla • couple • fi
10
2026-03-21 • via Nuitee
E
emma • couple • se
8
2026-03-21 • via Nuitee
R
Roy-Ove • couple • no
7
2026-03-19 • via Nuitee
V
Vera Jiménez • couple • es
7
Pros:

la piscina y el restaurante

Cons:

la cama y fallos en iluminación y tv

2026-03-18 • via Nuitee
M
Michael • couple • gb
1
Loud noise by the main road , breakfast was awful
Pros:

Gym

Cons:

Rooms

2026-03-17 • via Nuitee
J
Jens Windwehe • couple • de
10
2026-03-16 • via Nuitee
S
Sarita • couple • es
5
Pros:

Las instalaciones

Cons:

El colchón ,muy incómodo

2026-03-16 • via Nuitee
D
di pierno • solo_traveller • it
1
2026-03-15 • via Nuitee
G
guillermo • couple • es
10
2026-03-15 • via Nuitee
V
Vujic • couple • hr
10
2026-03-15 • via Nuitee
M
Magali • couple • es
10
2026-03-15 • via Nuitee
T
Tymofii • couple • nl
7
2026-03-15 • via Nuitee
G
Guðlaugur • couple • is
8
2026-03-15 • via Nuitee
J
Jürgen • couple • at
6
Guter aber einmaliger Aufenthalt!
Pros:

Das Frühstücksbuffet!

Cons:

Es war viel zu laut! Sowohl im Speisesaal als auch auf der Anlage! Unser Zimmer hatte den Balkon auf die Autobahn! Das Fenster musste geschlossen bleiben@

2026-03-12 • via Nuitee
N
Natalia • family_with_children • gb
8
Great hotel for families with older kids.
Pros:

Hotel is nice and big with lots of activities and entertainment for adults. Breakfast and dinner were delicious, always plenty of options! The staff were fabulous, always smiling and being friendly to our 1 year old. They made our stay all the better. Plenty of loungers around the pool. Everything was cleaned daily, like everything! Staff at 6am mopping and cleaning the entire hotel. Amazing! There was always a space to park but can imagine summer would be a struggle.

Cons:

The WiFi was OK. Kept cutting out a lot. Also two single beds pushed together is not a double bed. The shower was quite slippery when wet. The following is not really a negative but information for those travelling with toddlers. The play area and pool are all for older kids (5+) and there was nothing to do for my 1.5 year old. Not even a baby swing. The play room was OK, only had some paper and broken pencils, but only so much time we could spend there. Pool was cold, unsuitable for younger children.

2026-03-10 • via Nuitee
D
Demetrio • couple • it
9
Pros:

Posizione comoda, camera abbastanza spaziosa pulita e silenziosa.

Cons:

Mancanza di in frigo in camera e di un bollitore che per un hotel 4 stelle in genere dovrebbe esserci

2026-03-07 • via Nuitee
R
Rhys • couple • gb
7
2026-03-06 • via Nuitee
D
Daniela Ilaria • couple • it
10
Ottima struttura
Pros:

Molto bello e pulito, cibo ottimo e vario, e con la mezza pensione alla cena era compreso vino birra bibite! Ottimo servizio secondo me, che non è scontato! Piscina molto ampia e pulitissima, come tutto il resort! Tutto davvero piacevole! Contenti di esserci stati!

2026-03-05 • via Nuitee
N
Niels Christian • couple • fo
8
2026-03-03 • via Nuitee
C
Christopher • couple • gb
7
Pros:

Good location.Nice staff.

Cons:

Enterainment in evening was,t so good

2026-03-03 • via Nuitee