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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Car hire
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Children's playground
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Massage services
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Games room
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Spa/wellness center
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Table tennis
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Currency exchange
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Billiards
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Solarium
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Darts
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Water park
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Indoor play area
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Vending machine - snacks
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Evening entertainment
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Lower bathroom sink
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Public Bath
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Higher level toilet
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Kids' club
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Emergency cord in bathroom
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Entertainment staff
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Water slide
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Airport drop off
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Airport pick up
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Shallow end
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Kids' pool
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Beauty Services
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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CCTV in common areas
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Access to health care professionals
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Delivered food - securely covered
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Key card access
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Live music/performance
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Broadcast Live sport events
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Archery
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Bingo
Review Highlights
Categories
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Property Description
Modern Hotel with Great Amenities
Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.
Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.
Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.
Please note that the property does not accept American Express as a payment method.
Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala
The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.
Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Just returned from a 6 night stay
Never really write reviews but the hotel and staff deserve one
Firstly let me compliment the kitchen staff the food was great huge selection and tasty
Restaurant was clean never struggled to find a table and staff were very polite and always smiling Rooms beds
Reception staff were very helpful
Cleaners always said hello and done a wonderful job
Entertainment always something going on and staff again always spoke
Rooms where clean tidy and had everything you need beds were comfortable
Even though this hotel is showing its age the hotel staff worked hard to keep it up together and spotless and take pride in what they do
Only one downside is the air conditioning it does not seem to work tat well anymore or possibly set up more for cost saving than cooling
Apart from being rather warm whilst trying to sleep a lovely place to stay
El personal
Het personeel die heel vriendelijk is. Lijk accomodaties en goed eten.
Alleen de slaapkussen van de bedden.
Merkezi konumda olmasını beğendim onun dışında gerçekten kahvaltısı aşırı çeşitliydi bu kadarını beklemiyordum daha fazla para verip daha iyi bir otelde kalmama rağmen oranın kahvaltısını ve akşam yemeğini hiç beğenmedik burası daha iyiydi gerçekten daha çok çeşit ve daha iyi Seçenekler mevcuttu.
Tek kötü yanı odada buzdolabı olmaması bir de çok kalabalık bir otel oda çok uzaktaydı E blok o kadar gidiyor o birazcık yorucu oluyor. Bir de kliması yoktu havalandırma gibi bir şey yapmışlar o da hiç çalışmıyordu Allah’tan hava serindi çok sıkıntı yaşamadık ama bununla ilgili yardım istediğimiz de bize camı açmamız önerdiler çok komikti bu hiç hoş bir davranış değildi yani odanın en büyük eksiği buzdolabı ve klimasızlık
The hotel is located very near local amenities such as the Yumbo Centre.
The communal areas of the hotel are decent with a nice pool area and a designated adults only area. The adults only area is a decent distance away from the family areas so there isn’t too much disruption.
We did bed and breakfast only and the food was decent with a good range of options.
The rooms are somewhat dated with basic furnishing. The beds are typical European standard of two singles next to each other to form a double. It would have been better if these were physically connected as they kept moving apart. The room would also benefit from a fridge.
The WiFi worked generally well throughout the hotel though wasn’t functional in our room in block E. We did raise this but it didn’t get fixed although we didn’t chase as could use elsewhere.
The aircon in the room worked though wasn’t particularly powerful or effective.
Overall for the money we paid for our package holiday this hotel is decent although not stand out.
El trato del personal
El anfiteatro es pésimo así como la animación ,Los televisores del bar ..son pequeños y viejos
The staff were very friendly and helpful, especially the housekeeping and maintenance staff. The maintenance man fixed an issue with our toilet immediately and was very keen to help. Most staff, with the exception of one man in the restaurant, were smiley and welcoming which makes all the difference.
The rooms were clean, light and airy with a daily service. The only issue we had was with a problem getting into one of our rooms (and then the wristband opening another guest's room) but this was solved immediately by Reception staff.
The food offered a good variety and the entertainment was good.
Always lots of sunloungers available.
Good location with the beach only a 10 minute walk away and a good bus service to go further.
Would definitely recommend.
Ambiente calmo, atividades variadas e divertidas.Staff competente e simpático. Tudo limpo. Comida variada e bem confeccionada.
Do colchão pouco confortável. Almofada muito dura.
I returned here for 8 nights (June 23- July1 2026) after a 2 year gap and I enjoyed it just as much, if not more!
The room was very nice- though I don't think it would leave much room if the bed settee was folded out...
The room was cleaned daily. and someone came to fix my leaky sink.
The food was very good with a large variety of dishes.
I did aquagym and waterpolo- nice to see Colleen again & also Petanque, Boules and rifle shooting.
The entertainments were ok and the same as two years ago.
There were plenty of sunbeds (perhaps too many) so there was little need to reserve with a towel.
I had a great time and met some great people making it sad to leave.
I definitely recommend this hotel
Lo tiene todo, buena ubicación, buen precio, muy buena calidad y servicio
Todo muy limpio, el buffet espectacular y el personal de recepción también ha sido muy atento
Todo ha sido muy bueno
La professionalità del bar,molto preparati
Arrivavamo da una settimana a 4 stelle (top)le quattro stelle nn le valgono
Unreal location. Short walk to beach as well as to all the main restaurants and bars.
Loved the pool, pool bar, mini games and the activities and stuff you could do in the hotel such as water polo and bingo.
Room was unbearably warm. Felt like a sauna. In almost 30 degree heat with a UV of 10 the room felt warmer than outside. The air con was awful, wasn’t working originally so we had to complain 5 different times to reception who gave us a spare room for one night and eventually sent a maintenance guy to repair it. The spare room air con wasn’t much better either it was still so warm. After the maintenance guy came our original rooms air con went from being diabolically awful to being just straight up bad so even though it got a tiny bit better it was still terrible. Made it impossible to relax or sleep in. We had to keep the full balcony door open at night to be able even to properly breathe in it so we could sleep. The heat got so bad that we eventually had to check out 2 nights early and moved to a different hotel. On checkout they didn’t even ask which room number we had or anything else like that.
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