Servatur Waikiki

Hotels
8 (2247 reviews)
Avenida Gran Canaria, 20 , Playa del Ingles , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Great food quality
Friendly staff
Cons:
No fridge in room
Maintenance issues
Change of room without explanation

Categories

Cleanliness
7.5
Some issues with cleanliness noted, such as debris on patio.
Service
9
Generally positive feedback on staff and service experience.
Location
8
Good location noted, but some mention of distance from key attractions.
Room Quality
7.5
Issues with room stability and changes without prior notice.
Amenities
7
No fridge in the room and issues with noise from machinery.
Value for Money
8
Mixed feelings due to the condition of facilities despite good dining.
Food and Beverage
9
Food quality was praised highly with a good variety.
Overall Experience
8
Overall satisfaction despite some noted issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:37

Property Description

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service
Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities
Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras
With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Important information:

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner
Bookings for the 25th of December will include a Gala
Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Please note that all guests, including children, need to provide a valid DNI, NIE, or passport at check-in according to the applicable Spanish regulations (Order INT/321/2021 and Royal Decree 933/2021).Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2247 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8
A
Aythami • extended_group • es
10
2026-06-06 • via Nuitee
P
Pablo • couple • es
9
satisfactoria
Pros:

todas las instalaciones bien

Cons:

quizas demasiado ruido en la animacion

2026-06-06 • via Nuitee
E
Ehedey • solo_traveller • es
8
2026-06-06 • via Nuitee
S
solitario • solo_traveller • es
4
2026-06-05 • via Nuitee
D
Dordevic • solo_traveller • de
10
Vredi za uložen novac
Pros:

U hotelu mi se sve dopalo, dorucak je bio Bogat,sobe čiste, svaki dan se čiste i menjaju peskiri, ispred je autobusko stajaliste,hotel ima svoj parking..
Mi smo svaki dan bili na drugoj plazi,ali biloje ljudi koji su tu bilipo ceo dan,i stvarno ima sadrzaja ceo dan..
Svako vece je bio neki program..

Cons:

Nemam nista da navedem.

2026-06-04 • via Nuitee
L
Lucia • solo_traveller • es
10
Genial
Pros:

El personal del restaurante y del hotel en geral super agradable atentos a cualquier cosa todo el rato, quede encantada con todos

Cons:

Por la cortina de la habitación entraba bastante luz para mi gusto pero bueno tampco es un problema

2026-06-03 • via Nuitee
D
Dalianna • solo_traveller • es
10
Pros:

La amabilidad de los trabajadores. Las instalaciones bonitas, cómodas y divertidas.

Cons:

Lo único que podría comentar es que no tienen camas dobles sino individuales juntas

2026-06-03 • via Nuitee
S
Sergio • solo_traveller • it
10
2026-06-02 • via Nuitee
G
Gabriela • couple • pt
8
Nice
Pros:

Really good location. The hotel has bus to the beach. The food was really good! The common areas are nice, like the pool.

Cons:

Some areas and the rooms need to be updated, like the bathrooms and doors are a bit old. The beds move easily, and there were some bugs in the bathroom.

2026-06-02 • via Nuitee
S
Sergio • solo_traveller • it
10
2026-06-02 • via Nuitee
Y
Yepez reyes • solo_traveller • es
10
Que volvemos repeticion
Pros:

Todo el personal estupendo la instalación todo todo espectacular muy contento

Cons:

Que se me pasaron los días rápidos pero todo excelente muchas gracias

2026-06-02 • via Nuitee
S
Sergio • solo_traveller • it
10
2026-06-02 • via Nuitee
L
Luis Alberto • solo_traveller • es
10
2026-06-01 • via Nuitee
M
Maria Isabel • solo_traveller • es
9
Pros:

EL personal todos super amables,el personal del bufete,tanto cocineros como camareros súper amables y simpáticos. Los del bar tambien, parecía que los conocías,súper amables, súper simpáticos, al igual que los de recepción, todos la verdad. Las habitaciones limpias, el bufete había bastante variedad de comida, estaba todo súper rico. Le doy a todo el complejo un 10,espero que nunca bajen la calidad.

Cons:

Lo que digo no es problema del complejo,ya que son unos edificios fabricados hace año. El problema que a las 5 ya hay sombra en la piscina.
Pero es un gran hotel, el mejor de 4 estrellas en el que he estado.volvere.

2026-06-01 • via Nuitee
E
Eneritz • couple • es
6
2026-05-31 • via Nuitee
G
gerets • solo_traveller • nl
10
2026-05-31 • via Nuitee
A
Almudena • solo_traveller • es
10
Pros:

El trato del personal excelente la comida super buena de muy buena calidad

2026-05-31 • via Nuitee
Z
Zeneyda • couple • es
9
Muy bien
Pros:

Personal inmejorable, el trato es excelente. La comida es sin duda en uno de los mejores hoteles que hemos comido, tanto variedad como calidad. Todo muy limpio.

Cons:

Lo único que no me gustó es que el colchon ya está un poco viejo y desgastado.

2026-05-31 • via Nuitee
L
llarena • couple • es
10
2026-05-31 • via Nuitee
C
Correa Batista • family_with_children • es
10
Wcepto la temperatura de la piscina todo lo demas bien
Cons:

El agua de la piscina muy fria

2026-05-31 • via Nuitee