Matsubara Acqua Park Hotel

Hotels
7.1 (2745 reviews)
Avenida Brigadeiro Eduardo Gomes 1551 , Maceió , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Staff attentiveness
Comfortable rooms
Good breakfast
Amenities for kids
Cons:
Cleanliness issues
Need for maintenance
Location inconvenience

Categories

Cleanliness
6.43
Mixed reviews; mentioned issues with cleanliness and pests.
Service
8.4
Positive feedback regarding staff attentiveness and responsiveness.
Location
6.44
Some guests found the location slightly inconvenient, being far from key areas.
Room Quality
7.39
Overall satisfaction with room quality, but some maintenance issues reported.
Amenities
7.42
Good amenities, but some guests expressed a need for more options.
Value for Money
6.88
Valued for the price but noted some inconsistencies in maintenance.
Food and Beverage
6.93
General satisfaction, though a desire for more breakfast options was noted.
Overall Experience
6.9
Good experience overall, but several areas need improvement for a better stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 08:01

Property Description

Luxurious Amenities
Experience ultimate comfort with our water park, 2 swimming pools, and a delectable restaurant. Enjoy the perfect blend of relaxation and fun during your stay at Matsubara Acqua Park Hotel.

Comfortable Accommodations
Relax in our well-equipped rooms featuring modern amenities such as a TV, air conditioning, and a minibar. The private bathrooms are stocked with essentials, ensuring a pleasant stay for all our guests.

Delicious Dining Options
Start your day right with a delicious buffet breakfast offering a wide array of options, from fresh fruits to hot and cold beverages. Indulge in a delightful culinary experience at Matsubara Acqua Park Hotel.

Book now for an unforgettable stay at Matsubara Acqua Park Hotel in Maceió!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MCZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for R$ 140 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 2745 reviews
Cleanliness: 6.43
Service: 8.4
Location: 6.44
Room Quality: 7.39
Amenities: 7.42
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
S
SOFIA • family_with_children • ar
9
2026-03-14 • via Nuitee
I
Ingrid • family_with_children • br
1
Ruim demais
Pros:

Nada pois é muito precária

Cons:

Não gostei de nada tudo sujo e muito precário tem barato no quartos e maca estragada no chão.

2026-03-12 • via Nuitee
P
Pereira • family_with_children • br
5
2026-03-12 • via Nuitee
I
Ingrid • family_with_children • br
1
2026-03-12 • via Nuitee
C
Carlos Leal Rodrigues • family_with_children • br
9
Estadia ,muito boa,da limpeza ao café tudo perfeito . Indico .
Pros:

Tudo.

Cons:

Nada a declarar .

2026-03-09 • via Nuitee
F
Francisco Paulo • family_with_children • br
10
Park aquático maravilhoso
Pros:

Amei cada detalhe e cuidado que tiveram ao saber que era aniversário da minha filha. Simplesmente genial.

2026-03-08 • via Nuitee
R
Rosineide • family_with_children • br
10
Pros:

Do parque, café da manhã etc...

2026-03-07 • via Nuitee
E
Eilson • family_with_children • br
7
Pros:

Atendimento excelente!
Funcionários solícitos.
Café da manhã muito bom!

Cons:

A estrutura física precisa de melhorias!

2026-03-07 • via Nuitee
• family_with_children • br
9
Lugar top!! Podem ir .
Pros:

Cama,travesseiro,cobertores .

2026-03-06 • via Nuitee
Y
Yanina • family_with_children • ar
8
2026-03-06 • via Nuitee
A
Aparecida • family_with_children • br
9
Pros:

De tudo

Cons:

Café da manhã posta uma coisa mais é o que encontramos

2026-03-05 • via Nuitee
A
Ademir Raposo • family_with_children • br
7
Boa.
Pros:

Café da manhã com poucas opções de comida e demora para repor e tirar louça usada, poucos funcionarios para atender.
Visualizamos algumas baratinhas proximo ao suco.
A piscina é boa.

Cons:

A iluminação do quarto, só tinha duas luminárias meio fracas, poucas tomadas eletricas, tinha uma varanda que a equipe de limpeza não limpava.
Do lado de fora indo para o estacionamento, as paredes estavam com infiltração devido ar condicionado, precisa de obras urgente.
Internamento estava com pintura boa.
A impressão é de que o Hotel está meio decadente.

2026-03-05 • via Nuitee
N
Nikola • family_with_children • ar
9
Lindo parque acuático, excelente ubicación, habitación cómoda
Pros:

Ubicación, parque acuático, desayuno.

Cons:

Si bien el hotel esta lindo, le falta mantenimiento.

2026-03-03 • via Nuitee
F
Fernanda • family_with_children • br
4
Pros:

Café da manhã sortido e saboroso.

Cons:

Quarto com infiltração, limpeza do quarto deixou muito a desejar (chão sempre sujo). Encontrei uma barata no restaurante do café da manhã.

2026-03-03 • via Nuitee
V
Veronica • family_with_children • ar
5
Pros:

Personal

Cons:

Habitación y camas

2026-03-02 • via Nuitee
S
Susiene • family_with_children • br
8
2026-03-02 • via Nuitee
S
Susiene • family_with_children • br
8
Pros:

Estrutura do Parque aquático.
Funcionários atenciosos.
Ótimo café da manhã.

Cons:

Péssimo sinal de celular e de wi-fi nos quartos.
O espaço físico é muito bom mas precisa de uma melhor manutenção de seus equipamentos.

2026-03-02 • via Nuitee
M
Martin • family_with_children • ar
8
Pros:

ubicado en un buen lugar, lindo para ir en familia, los chicos se entretienen con la pileta.

2026-02-24 • via Nuitee
R
RODRIGO • solo_traveller • br
5
Cons:

A estrutura do hotel não retrata as fotos anunciadas infelizmente, café da manhã colchões travesseiros infelizmente não tive uma boa experiência

2026-02-23 • via Nuitee
M
Maynne • family_with_children • br
10
Pros:

Amei , tudo bem arrumado !

2026-02-23 • via Nuitee