Cordis, Foshan, Lingnan Tiandi

Hotels
•
Langham Hotels International
9.6 (579 reviews)
97 Renmin Road, Chancheng District, , Foshan , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent customer service
Great location near attractions
Good amenities including gym and pool
Cons:
Service lapses during check-in
Failure to honor specific pre-booked requests

Categories

Cleanliness
9.66
Standard quality for this hotel tier.
Service
10
Excellent customer service highlighted, but some service lapses noted.
Location
10
Excellent location with major attractions and dining nearby.
Room Quality
9.16
Huge room with living room and office but lack of mirrors noted.
Amenities
9.66
Excellent gym, pool, and business lounge.
Value for Money
9.16
Overall good value but some pricing concerns raised.
Food and Beverage
9.16
Breakfast selection noted as fine with good staff effort.
Overall Experience
10
Positive experience overshadowed by service lapses, but excellent aspects remain.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:00

Property Description

Luxurious Rooms with Free Internet Access

Experience luxury in the heart of the city at Marco Polo Lingnan Tiandi Foshan. Our elegant rooms offer free internet access, minibar, and stunning city views from the balcony. Enjoy the convenience of ironing facilities and en suite bathrooms with both bathtub and hot-water shower facilities.

Indoor Swimming Pool and Fitness Centre

Unwind and stay active with our indoor swimming pool and fully-equipped fitness centre. Whether you prefer a refreshing swim or a rigorous workout session, we have you covered. Guests can also relax at the sun terrace for a tranquil experience.

Dining Excellence at Café Marco

Indulge in international cuisine and buffet offerings at Café Marco, set in an elegant ambiance. From delicious meals to refreshing drinks at the lobby lounge, we ensure a delightful dining experience for our guests.

Book your stay at Marco Polo Lingnan Tiandi Foshan for a luxurious and memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 7 years old stay for CNY 67 per person per night when using an existing bed.
    Children from 8 years old to 17 years old stay for CNY 134 per person per night when using an existing bed.
    People no matter the age stay for CNY 291.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 579 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 9.16
Overall Experience: 10
W
Wing Tong • family_with_children • hk
7
Pros:

位置適中方便。

2026-02-11 • via Nuitee
A
abedelmajed elsaied • couple • il
9
2026-01-29 • via Nuitee
C
Constantinos • solo_traveller • cy
9
2026-01-24 • via Nuitee
H
HSIU JUNG • couple • tw
8
第二次住宿感覺一切都OK。
Pros:

櫃檯服務很好，房間夠大住得很舒適，早餐也不錯。

Cons:

浴室的浴缸沒有辦法漏水，洗手台清潔度不夠還有發現頭髮

2026-01-24 • via Nuitee
R
Rich • family_with_children • gb
10
Pros:

Friendly staff, great house keeping. Very close to the tourist area.

2026-01-24 • via Nuitee
H
HIU WA • couple • hk
9
2026-01-23 • via Nuitee
A
Aigerim • extended_group • kz
8
2026-01-23 • via Nuitee
C
Chongiao • extended_group • mo
6
2026-01-21 • via Nuitee
S
Salim • couple • om
8
My short stay was excellent.
Pros:

Everything was perfect and concierge staff was really helpful.

Cons:

Kindness

2026-01-20 • via Nuitee
L
Luigi • solo_traveller • au
8
2026-01-19 • via Nuitee
J
Jack • couple • fj
10
Excellent experience, will definitely recommend to friends
Pros:

The location, room & breakfast was what we wanted, the hotel delivered to our expectations.

Cons:

Having just a few more cutlery and crockery like plates

2026-01-19 • via Nuitee
A
Alfred • couple • hk
9
2026-01-19 • via Nuitee
G
Gwee • couple • sg
7
Ok
Pros:

Maintenance is not good

Cons:

NC

2026-01-19 • via Nuitee
M
Mei8 • family_with_children • sg
10
Pros:

the room, the WiFi the location and staff

Cons:

Nothing

2026-01-12 • via Nuitee
V
Vicken • family_with_children • lb
10
Pros:

Everything

Cons:

All was perfect

2026-01-12 • via Nuitee
K
KWANG TIAN HEE • family_with_children • sg
10
Excellent customer service from the duty manager!
Pros:

We took high speed rail from Shenzhen to Foshan but left one of our bags in the train after alighting at the Foshan station. We asked the duty manager Vivian from the hotel for assistance upon checking into the hotel. She was very helpful and responsible for calling the respective parties and spending much of her time till we got the bag back the next day. We really appreciate her assistance and sincere help. Excellent customer service indeed! Thanks Vivian!!! 🙏🏻

2026-01-10 • via Nuitee
S
SIHUI • couple • us
10
2026-01-05 • via Nuitee
R
Roland • solo_traveller • fr
9
2026-01-01 • via Nuitee
T
Tourist44477720610 • Family • Shenzhen, Guangdong
6
Poor Efficiency and Failed Service Recovery
Pros:

As a loyal Sapphire member of the Langham/Cordis group, I stayed at Cordis Foshan Lingnan Tiandi with high expectations, but the experience was deeply disappointing due to a series of service lapses.
1. Inefficient Check-in & Poor Attitude: I arrived at 2:30 PM, but the front desk was sluggish and the staff lacked the professional warmth expected of a 5-star hotel. Despite being well within the check-in window, I was not given a room key until 3:30 PM. Forcing a guest to wait an hour in the lobby without proactive updates is unacceptable.

2. Failure to Honor Pre-booked Requests: The most frustrating part was the total disregard for my baby cot request, which I had made three days in advance. Upon arrival, the room was not prepared, and I was later told they couldn't provide one. This reflects a severe breakdown in internal communication and room management.

3. Membership Benefits Overlooked: My Sapphire member benefit of a "Welcome Drink" was completely ignored. No mention was made, and no voucher was offered, showing a lack of attention to loyalty program standards.

4. Inadequate Service Recovery: To be fair, the Duty Manager did visit my room personally to apologize and explain the situation. However, the gesture stopped there. While I appreciate the verbal apology, there was no tangible compensation or service recovery offered to mitigate the significant inconvenience caused to my family.

For a premium brand like Cordis, "I'm sorry" is simply not enough when multiple service standards are missed. There is significant room for improvement in staff training and management.

作为常客，这次在佛山岭南天地康得斯的入住感受非常差。

前台服务： 2:30办理入住，前台效率低下且态度生硬。足足等了一个小时，3:30才拿到房卡。

硬件/预定： 提前三天备注需要婴儿床，入住发现完全没准备，后期沟通说没房，内部管理和跨部门协作存在严重问题。

会员待遇： 蓝宝石会员权益（如欢迎饮品）未落实，服务流程混乱。

管理反馈： 值班经理虽到房间致歉，但并无实质性的补偿措施。对于一家标榜高品质服务的酒店，这种事后处理方式缺乏诚意。

建议管理层加强员工培训，不要消耗住客的品牌忠诚度。

2025-12-29 • via Tripadvisor
J
Jui Tuang • couple • sa
8
Nice and good location for short stay
Pros:

It is near to major attraction and next to pedestrian wall streets filled with restaurants and shops
Breakfast selection is fine and thanks to great effort of the breakfast staff team

Cons:

May be price can be a bit lower

2025-12-28 • via Nuitee