Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Aquapark / water slides
Friendly and professional staff
Pools and family facilities
Good food variety (many guests praise dining)
Spacious, well-designed rooms
Excellent housekeeping (several mentions)
Cons:
Food repetition / occasional drop in food quality
Noise around pools and corridors (doors slamming, loud guests)
Some room bedding issues (pillows, mattresses)
Shallow pool depth for some guests
Price complaints from a few guests (extra charges)
Hotel shows signs of age in places (ongoing renovations noted)

Categories

Cleanliness
8.6
Generally praised across reviews (housekeeping described as excellent, rooms left impeccable by staff like Ghita), although a few guests noted issues with room cleaning and bedding (pillows, mattress, covers).
Service
9.1
Consistently highlighted as a strength: reception and many staff members (Munir, Sarah, Ghita, Hakim) described as professional, friendly and helpful; multiple guests call the staff a standout.
Location
8.5
Mentioned positively by some guests (listed as a pro: 'emplacement'), otherwise not a major focus in reviews — standard for this hotel tier.
Room Quality
8.5
Rooms described as well thought-out, spacious and comfortable by many, though a few guests mentioned issues with pillows, mattresses and some dated elements.
Amenities
8.9
Aquapark, slides and pools are repeatedly praised (many guests cite the waterpark and toboggans as main highlights); some notes about noise and occasional renovation works but overall very strong.
Value for Money
8.6
Mixed but generally positive: several guests state excellent quality-price and plan to return; one mention of an expensive surcharge (+€500 for 2 nights) reduces the score slightly.
Food and Beverage
8.4
Food receives frequent praise for variety and quality from many guests, but a number of comments point to repetition and a perceived dip in quality for some services — overall good but with noted inconsistencies.
Overall Experience
9
Overall sentiment is very positive: many guests describe excellent stays, recommend the hotel, and praise staff, pools and family-friendly facilities; a few minor negatives (noise, occasional service/food repetition) do not outweigh the strong positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:04

Property Description

Luxurious Accommodation with Stunning Views

Spectacular Amenities for Ultimate Relaxation

Delicious Dining Options and Nightlife

Book now to experience a luxurious stay at Aqua Fun Club Marrakech, where you can enjoy breathtaking views of the Atlas Mountains. Indulge in the indoor heated pools, fitness center, tennis court, and beauty salon for the ultimate relaxation. Treat your taste buds to traditional Moroccan and Mediterranean cuisine at the restaurant, followed by drinks at the bar or a night out at the private night club. With modern rooms featuring private balconies and a range of facilities including a kid's club and free Wi-Fi, your stay is guaranteed to be unforgettable. Don't miss out on the complimentary mint tea upon arrival - reserve your spot now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: RAK

Location

Guest Reviews

8.7
Based on 6243 reviews
Cleanliness: 8.6
Service: 9.1
Location: 8.5
Room Quality: 8.5
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9
H
Hrita • family_with_children • ma
7
2026-09-19 • via Nuitee
M
Mounir • couple • ma
9
2026-09-19 • via Nuitee
M
Moussa • family_with_children • fr
9
2026-09-18 • via Nuitee
C
Cassandra • family_with_children • fr
10
Dans cet hôtel, c’est la joie de vivre
Pros:

On n’a tout aimer l’animation le restaurant, l’équipe

2026-09-18 • via Nuitee
N
Nadine • solo_traveller • gb
10
Amazing hotel. Pools, food, entertainment, staff, entertainment staff, amazing.
Pros:

Everything about this hotel. The staff, the entertainment staff, we have just came back and already are looking to book for next year. Amazing.

Cons:

Nothing, every single thing is just amazing.

2026-09-18 • via Nuitee
T
Tania • solo_traveller • pt
10
Pros:

Adorei uma experiência maravilhosa.
Certamente que iremos repetir.

2026-09-17 • via Nuitee
T
Tolga Muhammet • family_with_children • ch
10
Séjour magnifique, l’Aqua parc excellent tant pour les adultes que pour les enfants.
Pros:

Tout, l’Aqua parc, le personnel, les animations le soir surtout pour les enfants.

Cons:

L’odeur parfois depuis notre balcon, on avait la vue sur les jardins derrière, une odeur dégoût remontait parfois

2026-09-17 • via Nuitee
S
Sonia • solo_traveller • ca
9
Pros:

Nous avons adoré notre séjour ! Les lits étaient très confortables, les chambres impeccablement propres et les repas délicieux, variés et bien diversifiés. Un grand coup de cœur pour le personnel d’entretien des chambres ainsi que pour toute l’équipe du restaurant, qui s’est montrée chaleureuse, attentionnée et professionnelle. Merci pour ce magnifique séjour !

Cons:

Le seul point négatif serait l’absence d’une piscine suffisamment profonde pour les personnes qui souhaitent nager et faire des longueurs.

2026-09-17 • via Nuitee
Y
Yassine • solo_traveller • nl
8
Leuk hotel voor een paar dagen
Pros:

Het personeel is erg vriendelijk en behulpzaam. Er zijn voldoende glijbanen bij het zwembad.

Cons:

Het centrum van Marrakech ligt ver weg. Een auto of taxi is vereist.

2026-09-16 • via Nuitee
A
Axel Aziz Moussa • family_with_children • ci
8
Excellent rapport qualité / prix et idéal pour les familles
Pros:

Excellent rapport qualité / prix et idéal pour les familles

2026-09-16 • via Nuitee
F
Fátima • family_with_children • es
8
Genial. Recomendable
Pros:

Hemos estado muy bien,todo perfecto.gebte amable y profesionales.

Cons:

Todo bien, salvo el horario de las cenas podría ser abierto .

2026-09-16 • via Nuitee
A
Awa • family_with_children • sn
8
Je recommande surtout pour le familles.
Pros:

Tout
Le séjour était agréable

2026-09-16 • via Nuitee
S
Susana • family_with_children • pt
7
Foi agradável mas não deu vontade de regressar.
Pros:

A comida era muito boa e variada. Os funcionários no geral eram simpáticos. Os espaços estavam sempre a ser limpos. No geral foi agradável.

Cons:

As bebidas incluídas não eram boas, e raramente estavam frescas. Pedir uma cerveja é para esquecer. Os escorregas apesar de serem bastantes, há muitos que nunca abrem. A animação tinha sempre a música muito alta, quer durante o dia quer ao jantar, mesmo estando noutra piscina ouvia-se muito a música e ao jantar era difícil conversar. A água das piscinas está demasiado fria, mesmo com o calor que estava torna-se difícil entrar e permanecer na água.

2026-09-16 • via Nuitee
M
Mohamed reda • family_with_children • ma
10
2026-09-16 • via Nuitee
J
Joana • family_with_children • pt
10
Vamos voltar!
Pros:

Surpreendeu bastante. Sempre com animação e tudo pensado em famílias. Vamos voltar com toda a certeza.

Cons:

A comida devia ser mais variada. Os pisos à volta das piscinas muito escorregadios.

2026-09-16 • via Nuitee
D
DAMIEN • family_with_children • fr
9
Excellent séjour , repas et petit déjeuner excellent, personnel au top
Pros:

Les repas, le personnel à l’écoute et très sympathique, les toboggans

Cons:

La chambre aurait besoin d’un bon coup de rafraîchissement

2026-09-16 • via Nuitee
O
Olivier • solo_traveller • fr
6
2026-09-16 • via Nuitee
L
Lina • solo_traveller • es
10
Pros:

Limpieza, diversidad de las áreas de ocio y la calidez humana del personal

2026-09-16 • via Nuitee
A
Amal Hilali • family_with_children • gb
1
My stay at here was disappointing to a level I would have never expected.I regret paying £1900
Pros:

There was nothing that I genuinely liked about this all inclusive everything was either just bad or tolerable

Cons:

My stay at Pickalbatros was disappointing to a level I would have never expected. I paid £1900 for 5 days through Booking, only to be hit with several additional fees when we arrived at the hotel.
The food was below average, repetitive and bland. The staff also seemed much more willing to help when they were tipped, which was very disappointing.
The hotel claims to have 14 pools, but in reality, they count things such as the ends of slides as separate pools. The waterpark is also open to people who aren’t staying at the hotel, which made it feel much busier than expected and honestly made us feel out of place as if we where the outsiders.When we first entered our room, there was a strong smell of sewage and the room had clearly not been cleaned properly. There were even ants eating crumbs off the floor. The beds were also not what we expected for the price we paid .There was one large bed, one normal-sized bed and a cheap, hard, foldable bed.Around the third night, we then had a mosquito infestation, meaning my family and I had to move rooms at around 4 in the morning. The staff were of very little help during the situation, which made an already frustrating experience even worse.Overall, our stay at Pickalbatros was a huge disappointment and, in my opinion, was nowhere near worth the price we paid. Based on our experience, I would recommend taking your money elsewhere.

2026-09-15 • via Nuitee
N
Nicole • family_with_children • gb
10
I will definitely be coming back! This hotel made my stay so much better!
Pros:

The staff was unbelievably friendly! After staying here a week our flight got cancelled so we made it back here and they moved the lock on door higher up for my child who is severely autistic so he could not escape.

Cons:

Nothing

2026-09-15 • via Nuitee