Hotel Gaivota Azores

Hotels
9.1 (1086 reviews)
Avenida Infante Dom Henrique Nº103 , Ponta Delgada , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Excellent breakfast
Cons:
Room maintenance needed
Limited parking options

Categories

Cleanliness
8.79
Several reviews mention clean apartments, but some note issues requiring improvements.
Service
9.56
Staff were frequently highlighted as helpful and friendly across multiple reviews.
Location
9.5
Multiple reviewers praised the excellent location close to key sites and amenities.
Room Quality
8.25
Room quality noted as good, but with comments about some needing updates and better maintenance.
Amenities
9.08
Amenities like breakfast and additional features received positive mentions, contributing to overall satisfaction.
Value for Money
8.94
Generally considered good value, although some felt improvements were needed for the rating.
Food and Beverage
9.29
Breakfast options were well-received, though there were suggestions for clearer menu options.
Overall Experience
9.36
Overall experience rated highly due to location, service, and clean accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:28

Property Description

Panoramic Marina Views

Located in the heart of Ponta Delgada, Hotel Apartamentos Gaivota offers stunning panoramic views of the marina in the Azores Archipelago. The modern and elegantly decorated rooms provide a comfortable stay with amenities such as air conditioning, cable TV, and a minibar.

Convenient Dining Options

Guests can start their day with a delicious breakfast in the comfort of their own room and take advantage of the free internet access. Surrounded by a variety of restaurants and cafés with inviting terraces, guests have plenty of dining options to choose from. Packed lunches are also available for those looking to explore the city.

Close Proximity to Attractions

Situated just a stone's throw away from the ocean pools of Ponta Delgada and the city's public pools, guests can easily enjoy the sun and water. Additionally, with Ponta Delgada Airport a short 3 km away, the hotel's on-site car rental service makes exploring the island a breeze.

Book your stay at Hotel Apartamentos Gaivota now for a memorable experience in Ponta Delgada!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1086 reviews
Cleanliness: 8.79
Service: 9.56
Location: 9.5
Room Quality: 8.25
Amenities: 9.08
Value for Money: 8.94
Food and Beverage: 9.29
Overall Experience: 9.36
N
Nuno • family_with_children • pt
8
2026-04-03 • via Nuitee
B
Bob • extended_group • us
9
Pros:

great location

Cons:

the shower stall was weird.

2026-04-02 • via Nuitee
M
Marina • couple • lv
9
2026-04-01 • via Nuitee
J
Joao • family_with_children • pt
10
Excelente
Pros:

A localização e a simpatia dos funcionários

Cons:

Nada a apontar

2026-04-01 • via Nuitee
A
António Fonseca • solo_traveller • pt
9
2026-03-31 • via Nuitee
R
Raymond • couple • ca
10
Bien situé Très propre Déjeuner super
2026-03-31 • via Nuitee
A
Ana • couple • us
10
Pros:

Breakfast was good excellent room and location was perfect

Cons:

Our experience was very good

2026-03-30 • via Nuitee
J
Joraia • couple • pt
9
2026-03-29 • via Nuitee
R
Ramon • family_with_children • es
9
Pros:

Ubicación, muy amplio y muy bien equipado.

2026-03-28 • via Nuitee
J
Joana • couple • gb
9
2026-03-26 • via Nuitee
E
Erik • family_with_children • us
8
Short stat in pdl
Pros:

Very clean, good pillows, comfortable bed, central location

Cons:

Nothing

2026-03-26 • via Nuitee
A
Andreia • family_with_children • pt
10
Pros:

Simpatia dos funcionários e a localização do hotel.

Cons:

Nada a referir

2026-03-25 • via Nuitee
D
Domitila • couple • br
10
Férias extremamente agradáveis!
Pros:

De tudo! Acomodações excelentes, pequeno almoço divino, incluindo uma deliciosa baguete sem glúten! Um luxo para uma pessoa celíaca. Staff perfeito!

2026-03-24 • via Nuitee
M
Marcy • family_with_children • bm
9
Great place to stay
Pros:

Our room was actually 2 rooms and very comfortable looking out over the harbour. The hotel is on the main street close to the port, tours companies, restaurants and shops. The staff was friendly and accomodating. Breakfast included and quite good with buffet amd a la carte choices.

Cons:

The elevator broke down for a couple of hours and we had to walk up to the 5th floor but was fixed pretty quickly.

2026-03-24 • via Nuitee
S
Sara • family_with_children • pt
8
2026-03-23 • via Nuitee
J
Jr. • family_with_children • fr
10
2026-03-22 • via Nuitee
V
Vanda • solo_traveller • pt
9
Pros:

Optima localização, todo o staff muito simpático

Cons:

Nao ter cafeteira de agua no quarto e nao ofereceram água no quarto

2026-03-21 • via Nuitee
E
ESTELLE • family_with_children • fr
9
Pas cher mais....
Pros:

L'emplacement est idéal et le personnel est accueillant

Cons:

Trop bruyant. La climatisation fait un bruit infernal. On entend tous les bruits de nos voisins même lorsque ceux ci vont aux toilettes

2026-03-20 • via Nuitee
P
Paulina • couple • lv
8
Pros:

I really liked breakfast! Staff super friendly and helpful.

Cons:

hotel needs a bit renovation (especially toilet)

2026-03-19 • via Nuitee
D
Dos Santos • family_with_children • es
10
Pros:

Kind staff

Cons:

Nothing

2026-03-17 • via Nuitee