Lisbon City Hotel by City Hotels

Hotels
8.3 (1079 reviews)
Av. Almirante Reis 49 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children 4 years old stay for € 35 per person per night when using an existing bed.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1079 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
J
Juliano • couple • br
10
2026-05-09 • via Nuitee
R
Rodríguez • couple • es
1
Pros:

El desayuno fue lamentable. Sólo disponían de 5 bandejas que no se repusieron en ningún momento, con bollería y panes completamente duros, que no se podrían ni morder.

2026-05-08 • via Nuitee
J
Jihed • family_with_children • fr
6
2026-05-07 • via Nuitee
O
Ottorino • solo_traveller • it
10
Pros:

Tutto. Staff ineccepibile.

2026-05-07 • via Nuitee
S
Sophie • solo_traveller • fr
8
2026-05-06 • via Nuitee
T
Tomasz • couple • pl
8
2026-05-06 • via Nuitee
S
Sousa • extended_group • pt
10
2026-05-05 • via Nuitee
B
Baik • extended_group • ca
7
2026-05-05 • via Nuitee
M
maria • couple • ca
9
2026-05-05 • via Nuitee
E
Eden • couple • il
6
מלון טוב מבחינת מיקום. רק להגיע לישון
Pros:

המיקום של המלון מרכזי מאוד ומרחק הליכה קצר מהמטרו שמגיע לכל מקום בעיר. הארוחת בוקר טובה. הצוות אדיב ושירותי ועזר בכל שאלה שעלתה לנו

Cons:

החדר מאוד מאוד קטן בגלל המרפסת, אז אם אתם לוקחים חדר עם מרפסת קחו את זה בחשבון. מבחינת מלון 3 כוכבים אירופאי הרמת גימור באיכות מאוד נמוכה. דרוש תיקונים. הארוחת בוקר טובה אך אין גיוון, אירופאית קלאסית. האיזור של המלון פחות סימפטי הרבה חסרי בית באיזור פחות נעים בערב.

2026-05-04 • via Nuitee
M
Mónica • family_with_children • es
10
2026-05-03 • via Nuitee
T
Thomas • solo_traveller • de
5
Gutes Hotel um Lissabon zu erkunden. Es gibt Restaurants, wobei die Straßen etwas fragwürdig sind.
Pros:

Gutes Frühstück und nettes Personal. Auch die Lage.

Cons:

Schnitt der Zimmer und Gemütlichkeit

2026-05-03 • via Nuitee
P
Pascal • solo_traveller • fr
8
2026-05-03 • via Nuitee
X
XIAOLIN • couple • ch
8
2026-05-01 • via Nuitee
A
Ana Maria • couple • cr
8
Su personal fue muy amable y nos ofrecieron información importante
Pros:

Su ubicación

Cons:

Un poco de ruido

2026-05-01 • via Nuitee
C
Chelo1974 • solo_traveller • es
10
Pros:

Personal muy amable,todo muy limpio y en condiciones,la ubicación

2026-04-30 • via Nuitee
P
Purna Bahadur • couple • pt
7
2026-04-29 • via Nuitee
Z
Zabatt • solo_traveller • fr
9
Recommende l'hôtel
Pros:

Nous avons trouvé facilement et arriver a l'hôtel nous avons bien été reçu le personnel est a l'écoute merci beaucoup pour l'accueil

Cons:

Rien

2026-04-29 • via Nuitee
I
I-Shiuan • couple • us
9
Pros:

location and price

Cons:

None

2026-04-28 • via Nuitee
D
daniele • couple • it
7
Pros:

la posizione vicina alla metro, il letto era comodo e la stanza abbastanza spaziosa.

Cons:

dal bagno usciva un cattivo odore e lo scarico del wc non funzionava bene

2026-04-28 • via Nuitee