Lisbon City Hotel by City Hotels

Hotels
8.3 (1182 reviews)
Av. Almirante Reis 49 , Lisbon , pt
+351 21 330 8520

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

8.3
Based on 1182 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
J
Jaime • solo_traveller • cl
8
Grato
Pros:

Bueno

Cons:

No renuevan el te

2026-08-22 • via Nuitee
F
Ferreira • couple • fr
1
Sale , humide , insalubre
Cons:

La chambre était sale , draps pas lavés , le sol et les murs moisis par l’humidité.
Horrible

2026-08-21 • via Nuitee
R
Rpveiga • solo_traveller • pt
4
Cansativo
Pros:

Os travesseiros

Cons:

O transfer na chegada acabou com a minha estadia. Mais de 2 horas a espera no aeroporto, precisando mudar de terminal com 4 malas para encontrar o mesmo.

2026-08-20 • via Nuitee
E
eugene • couple • fr
8
Bon emplacement personnel agréable
Pros:

Son emplacement

Cons:

Rien

2026-08-20 • via Nuitee
M
Maarit • solo_traveller • ee
9
2026-08-19 • via Nuitee
M
Maksim • solo_traveller • ru
9
Pros:

Небольшой, но очень чистый и аккуратный номер. Персонал помог с решением всех возникших вопросов. Расположение удачное - рядом станции метро, автобусные остановки.

Cons:

-

2026-08-18 • via Nuitee
F
FULTON • solo_traveller • tt
8
Very decent
Pros:

Close to town and metro and clean

2026-08-18 • via Nuitee
J
Josef • couple • cz
7
2026-08-18 • via Nuitee
F
Filippo • solo_traveller • it
9
Pros:

L'albergo è carino, le stanze molto ampie, pulite e i letti comodi.

Cons:

I bagni forse avrebbero bisogno di una sistematina e la colazione non offriva prodotti di primissima qualità , seppur mangiabilissimi.

2026-08-15 • via Nuitee
J
Javier • couple • es
9
Pros:

Habitación grande, espaciosa y con nevera. Aire acondicionado y terraza, tal y como se había pedido. Muy bien todo. Metro a 3 minutos y en 10 estás en el centro de Lisboa. Muy recomendable.

Cons:

Ha estado todo muy bien.

2026-08-14 • via Nuitee
D
DANIELE • family_with_children • it
7
Lisbona sotto le aspettative
Pros:

Semplice e pulita.
Tipico tre stelle da capitale

Cons:

Posizione comoda ma in pieno degrado.
Camere piccole

2026-08-14 • via Nuitee
E
edisher • couple • ad
10
2026-08-12 • via Nuitee
M
Matthieu Maugé • couple • fr
10
Un très bon séjour pour découvrir Lisbonne, avec un accueil particulièrement chaleureux !
Pros:

Situé au nord du centre-ville, l'appartement correspondait intégralement à l'annonce. Le personnel d'accueil est très accueillant et bienveillant, c'est un grand atout. Nous avons aussi eu beaucoup de renseignements sur la ville de Lisbonne ainsi que sur des tours organisés, pour Sintra par exemple. Je recommande pour découvrir cette belle capitale.

Cons:

Hormis l'emplacement du logement, qui reste à 15-20 minutes du centre, tout était parfait.

2026-08-11 • via Nuitee
D
Denis • family_with_children • br
9
Good place to stay in Lisbon
Pros:

Clean

Cons:

Location is not so good, but it is ok.

2026-08-11 • via Nuitee
P
Paula • family_with_children • gb
8
2026-08-10 • via Nuitee
A
Arezo • extended_group • be
7
Pros:

Goede locatie om je snel te verplaatsen, niet ver van de binnenstad, en het personeel was vriendelijk.

Cons:

De driepersoonskamer was wat klein, en rond het hotel was het vrij druk met veel mensen die er de hele dag stonden. Toch voelde het veilig aan, zeker voor een girls trip.

2026-08-10 • via Nuitee
S
Sabrina • couple • in
6
2026-08-09 • via Nuitee
M
Mihaela • extended_group • si
10
2026-08-09 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-08-09 • via Nuitee
P
Panesi • solo_traveller • ie
7
2026-08-09 • via Nuitee