Lisbon City Hotel by City Hotels

Hotels
8.3 (996 reviews)
Av. Almirante Reis 49 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children 4 years old stay for € 35 per person per night when using an existing bed.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 996 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
M
Miki couple es
8
2026-02-13 via Nuitee
A
Ana solo_traveller pt
5
2026-02-11 via Nuitee
A
Ariadna family_with_children pa
8
Cons:

Los alrededores. Muchos indigentes

2026-02-10 via Nuitee
C
Ciro couple br
8
2026-01-31 via Nuitee
L
Leila couple fr
10
Allez-y, les yeux fermés
Pros:

La chambre était top. La terrasse était top. Le personnage était juste génial petit déjeuner super

Cons:

Tout au top

2026-01-31 via Nuitee
E
Erzsébet couple ro
9
2026-01-29 via Nuitee
F
Fraser family_with_children gb
10
2026-01-28 via Nuitee
A
Arvin extended_group gb
8
Enjoyed our stay
Pros:

The hotel is close to a train station. Walkable to the city centre. Plenty of shops around. The staff were approachable and helpful. The bed is very comfortable.

Cons:

I can hear people talking outside the door.

2026-01-28 via Nuitee
G
Giorgia extended_group de
7
Ich will wieder zurück 🙏🏽
Pros:

Alles

Cons:

Der Frühstück war manchmal langweilig… immer das selbe… aber an sondern gut.

2026-01-27 via Nuitee
G
Gondard couple fr
7
Sébastien hôtel Lisbonne City
Pros:

Le petit déjeuner

Cons:

La chambre, la porte de la salle de bain ne fermait pas et n'ouvrez pas à moins de forcer vraiment. Bruyant nous écoutions le métro

2026-01-25 via Nuitee
H
Hélio family_with_children pt
10
2026-01-20 via Nuitee
T
Talesgc couple br
7
Pros:

Localização excelente

Cons:

Barulho na rua

2026-01-20 via Nuitee
A
AYGUL solo_traveller az
10
2026-01-19 via Nuitee
V
Victor Miguel couple es
8
2026-01-19 via Nuitee
S
SOFIA family_with_children ar
7
Pros:

Que estaba cerca del centro

Cons:

Un poco antiguo y poco lugar en la habitación.

2026-01-19 via Nuitee
B
Basillio solo_traveller es
8
Cumplió con lo que buscaba.
2026-01-19 via Nuitee
A
ANGELA MILENA extended_group co
9
Excelente
Pros:

El desayuno esta bien, es variado y abundante. La suite junior tiene un bonito balcón con vista al Castell de San Jorge. Destacó la amabilidad de todo él personal siempre muy amables y con la mejor disposición para ayudarte. Esta cerca a varios puntos turísticos de interés.

2026-01-19 via Nuitee
C
Christina family_with_children au
8
Overall we had a great stay and would highly recommend it to friends and family.
Pros:

Staff were very helpful and friendly. Let cation was fantastic and by close to metro, bus and city center.

Cons:

The room size looked much bigger in photos online when selected the hotel.

2026-01-15 via Nuitee
N
Natalia solo_traveller pt
10
Pros:

Прекрасное расположение.

2026-01-13 via Nuitee
K
Kremena solo_traveller at
9
2026-01-12 via Nuitee