Lisbon City Hotel by City Hotels

Hotels
8.3 (1133 reviews)
Av. Almirante Reis 49 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children 4 years old stay for € 35 per person per night when using an existing bed.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1133 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
O
Omar • solo_traveller • fr
10
Pros:

Tout

Cons:

Piscine

2026-06-26 • via Nuitee
M
maria • solo_traveller • us
10
2026-06-25 • via Nuitee
G
Gurpreet • couple • pt
10
2026-06-24 • via Nuitee
N
Ndeye Anta • couple • fr
8
2026-06-24 • via Nuitee
A
ANDRES • couple • es
8
2026-06-23 • via Nuitee
A
Anthony • solo_traveller • gb
7
2026-06-23 • via Nuitee
I
Ilie • solo_traveller • ro
8
2026-06-21 • via Nuitee
R
Rouchelle • solo_traveller • gb
8
2026-06-19 • via Nuitee
S
Sabrine • solo_traveller • ma
10
Pros:

Excellent séjour. Hôtel propre, bien situé et personnel très accueillant. Merci particulièrement à Mamadou pour son aide, sa gentillesse et sa disponibilité.

2026-06-18 • via Nuitee
R
Rios • couple • br
10
muito bom, bem localizado
2026-06-17 • via Nuitee
Вячеслав Шашков • solo_traveller • ua
7
2026-06-16 • via Nuitee
A
Ajith • family_with_children • in
7
The property has very limited staff, and for everything you need to walk to the reception. There is only one lift, and i
Pros:

Location

Cons:

The property has very limited staff and there is only one lift which is not working properly

2026-06-15 • via Nuitee
T
Taline • couple • am
9
2026-06-13 • via Nuitee
G
Gabriel • solo_traveller • am
7
2026-06-11 • via Nuitee
G
Gevriye • couple • de
7
Die Ausstattung könnte einen Schliff brauchen, das Preis-Leistungsverhältnis hat nicht gepasst.
Pros:

Sehr freundliches Personal

Cons:

Ausstattung

2026-06-11 • via Nuitee
A
Agnes • family_with_children • nl
8
2026-06-10 • via Nuitee
O
Olivier • solo_traveller • ch
8
2026-06-09 • via Nuitee
A
Aleksandra • couple • pl
8
Pros:

Hotel ładny, plus za balkony. Ładny widok z okna

Cons:

Śniadania monotematyczne. Dzień w dzień na śniadanie było to samo. Bardzo kiepski wybór. Brak warzyw. I z przykrością muszę stwierdzić, że to co było podane, było słabej jakości.

2026-06-09 • via Nuitee
C
Claudia Aristizabal • solo_traveller • ec
9
Pros:

Era limpio

2026-06-08 • via Nuitee
E
Evelyne • extended_group • fr
10
We stayed in three different hotels in Portugal and this one was the most pleasant and comfortable.
Pros:

I loved the welcome we received upon arrival - the size of the apartment and the terrace - the cleanliness! We almost did not want to go back outside once we arrived because the place was so comfy!

Cons:

All good - can't think of anything negative.

2026-06-08 • via Nuitee