Lisbon City Hotel by City Hotels

Hotels
8.3 (1006 reviews)
Av. Almirante Reis 49 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children 4 years old stay for € 35 per person per night when using an existing bed.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1006 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
T
Torres • couple • us
7
Pros:

está comodo para llegar a dormir

Cons:

el área no es la mejor pero no nos pasó nada, no está tan cerca del área turística pero no tuvimos problema en trasladarnos

2026-03-08 • via Nuitee
K
Kitti • extended_group • hu
9
2026-03-06 • via Nuitee
L
Laurence • couple • fr
10
Parfait !
Pros:

Tout a été parfait ! Nous passions une nuit à Lisbonne avant un vol. L’hôtel est bien placé pour passer une soirée en ville (on arrivé 10 minutes à pied à Martim Moniz) et à 10 petites minutes de l’aéroport en Uber !
La chambre était très propre, spacieuse et le tarif plus que correct ! Nous avons été bien accueilli également.
Et contrairement à ce que nous aurions pu penser vu que l’emplacement est sur une avenue, il n’y a pas eu de bruit… on entendait vraiment faiblement le métro mais il n’y en a pas beaucoup et puis c’est juste en soirée, pas la nuit

Cons:

Franchement rien de négatif à signaler

2026-03-04 • via Nuitee
L
Luis • family_with_children • pt
9
2026-03-04 • via Nuitee
M
Michael • family_with_children • de
10
2026-03-02 • via Nuitee
D
David • family_with_children • pt
10
2026-03-02 • via Nuitee
G
Genovaite • couple • ie
9
Pros:

Gera vieta,šalia metro stotelė,personalas geras,mandagus,paslaugus

Cons:

Viskas patiko

2026-03-02 • via Nuitee
P
Paulo • family_with_children • pt
7
Pros:

Limpeza. Pequeno almoço com o mínimo essencial para um alojamento de 3*. O facto de ter ficado no 9.º piso implicou que não tivéssemos problemas com o barulho exterior.

Cons:

Necessidade de deixar uma caução de 50€ no check-in para eventuais danos: além de ser o primeiro Hotel em que tal me foi solicitado não verifiquei a real nencessidade do fazer porque no check-out não foram verificar se tinha havido algum problema nos quartos. Não posso precisar se a informação relativa a esta caução estava descrita na altura em que fiz a reserva, mas se não está deveria passar a estar.

2026-03-02 • via Nuitee
F
Flavio Mesquita • couple • pt
10
Pros:

Desde a reservar foram muito prestativos

Cons:

....

2026-02-27 • via Nuitee
D
deivid • couple • br
9
2026-02-25 • via Nuitee
S
Suresh • family_with_children • de
5
2026-02-24 • via Nuitee
A
Antonio Marcos R. • couple • pt
10
Pros:

De tudo boa localização

Cons:

Não teve o que não gostei

2026-02-24 • via Nuitee
G
Geng • solo_traveller • gb
8
Good value of money.
Pros:

Close to the metro station. Quiet room. Friendly staffs.

Cons:

Lift is quite small. Shower is small and a bit leaky. Not many choices of breakfast. The whole area outside is a little bit dodgy.

2026-02-23 • via Nuitee
R
Rikele • solo_traveller • nl
8
Mooi hotel vlakbij de metro.
Pros:

De locatie vlakbij de metro, station Anjos. De netheid van de kamer en het lekkere ontbojtbuffet..Ik kom graag nog eens terug.

Cons:

De kamer is niet heel groot en het is er een beetje gehorig, maar ik heb me er niet aan gestoord.

2026-02-23 • via Nuitee
M
Manoelino • couple • br
8
Bom custo beneficio
Pros:

Localização próxima ao metro e alguns comércios. A equipe é muito prestativa e educada.

Cons:

Somente uma observação, haviam muitos hóspedes no momento do check in o que tomou muito tempo de espera, poderia ter algum sistema mais automatizado para agilizar o processo.

2026-02-22 • via Nuitee
D
Diana • couple • fr
9
2026-02-22 • via Nuitee
M
Miki • couple • es
8
2026-02-13 • via Nuitee
A
Ana • solo_traveller • pt
5
2026-02-11 • via Nuitee
A
Ariadna • family_with_children • pa
8
Cons:

Los alrededores. Muchos indigentes

2026-02-10 • via Nuitee
C
Ciro • couple • br
8
2026-01-31 • via Nuitee