Lisbon City Hotel by City Hotels

Hotels
8.3 (1142 reviews)
Av. Almirante Reis 49 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Quick response for requests
Clean room
Friendly staff
Good breakfast
Cons:
Homeless near the hotel
Sewer smell in 2nd floor room
Small room size

Categories

Cleanliness
8.16
Clean room mentioned, but some negative sentiment due to sewer smell in room.
Service
8.63
Staff is described as professional and helpful.
Location
7.67
Located near asylum center which brought some issues with homeless presence.
Room Quality
8.12
Rooms were comfortable, but some complaints about the size and amenities.
Amenities
8.65
Good breakfast and other facilities mentioned positively.
Value for Money
8.11
Standard quality for this hotel tier with moderate complaints.
Food and Beverage
8.66
Breakfast described as good and varied.
Overall Experience
8.43
Positive overall with minor complaints that did not affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Unique Features & Amenities

  • Anti-allergic floor
  • Lobby with Lisbon landmarks photo walls
  • Individually controlled air conditioning

Convenience & Services

  • 24-hour front desk
  • Rental cars and sightseeing excursions
  • Laundry and babysitting services

Dining Options

  • City Lounge Bar serving alcoholic beverages
  • Daily buffet breakfast

Ready to experience the charm of Lisbon at our urban-design hotel? Book your stay now at Lisbon City Hotel by City Hotels!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children 4 years old stay for € 35 per person per night when using an existing bed.
    People 4 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1142 reviews
Cleanliness: 8.16
Service: 8.63
Location: 7.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.43
D
DIMITRA couple gr
8
2026-07-19 via Nuitee
E
Essi family_with_children fi
8
Hinta-laatusuhteeltaan hyvä perushotelli
Pros:

Hyvä sijainti sopivalla kävelyetäisyydellä keskustasta sekä metron ja bussin välittömässä läheisyydessä! Ystävällinen palvelu, siisti huone, todella mukava sänky! Parveke plussaa Lissabonissa 🙂

Cons:

Sijaitsee sosiaalitukikeskuksen lähellä, joten naapurusto on ehkä hieman epävakaa. Maahanmuuttovirasto sijaitsee myös samoilla kulmilla, johon ihmiset tulevat jonottamaan jo aamuyöllä… Meidän oleskelua tämä ei haitannut, mutta saattaa häiritä joitain. Aamupala täysin sama joka päivä, ei kovin monipuolinen.

2026-07-15 via Nuitee
J
Jason family_with_children ca
10
Love Lisbon! Will come back soon!
Pros:

Rooms were spacious and accommodated the needs of my group. Location was great as there were many grocery stores, restaurants and metro stations nearby. Staff was on hand 24/7 to provide support and answer any questions and help with booking transport to the airport.

Cons:

The road noise can be a bit loud late into the night, some of the room configurations had very tight shower facilities which made bathing awkward and prone to water getting everywhere in the bathroom.

2026-07-15 via Nuitee
A
Amy solo_traveller pt
9
Great location
Pros:

Great location very close to the metro and an easy walk to the Moorish quarter and castle area. Comfortable room, great balcony and a roof terrace. Price v reasonable compared to their walk in rates! Good selection at breakfast including freshly ground coffee and very helpful staff.

Cons:

The hott food at breakfast wasn't very good. But the mini pastel de natas made up for that.

2026-07-15 via Nuitee
M
Martin solo_traveller at
8
2026-07-15 via Nuitee
E
Elie solo_traveller fr
9
2026-07-14 via Nuitee
N
Naveen Arthar family_with_children gb
9
2026-07-13 via Nuitee
S
Sheila couple gb
10
Couldn’t fault it.
Pros:

Very clean, good double aspect room. Nice balcony.

Cons:

Nothing

2026-07-13 via Nuitee
N
Nastassia couple by
7
2026-07-12 via Nuitee
S
Silva solo_traveller pt
10
2026-07-12 via Nuitee
G
Gaby solo_traveller de
7
2026-07-10 via Nuitee
family_with_children cz
9
2026-07-10 via Nuitee
E
Eileen solo_traveller ie
8
Cons:

Would like a lock on bathroon door. Only one useable bedside socket, hotel phone was plugged into other.

2026-07-09 via Nuitee
Y
Yoram solo_traveller il
9
Pros:

ארוחת בוקר, קרוב לשדה התעופה

2026-07-08 via Nuitee
A
Apons solo_traveller it
8
2026-07-08 via Nuitee
P
Pedro family_with_children pt
8
Pros:

Quarto bastante cómodo e staff muito simpático.

2026-07-08 via Nuitee
F
Fabiola couple us
10
2026-07-06 via Nuitee
S
Sandrine solo_traveller fr
10
Pros:

Le personnel a été extrêmement arrangeant. Nous sommes arrivés plusieurs heures avant l'heure du check-in et, pourtant, ils ont fait leur maximum pour préparer notre chambre le plus vite possible.

Cons:

La porte de la salle de bain qu'on ne pouvait plus verrouiller et l'éclairage insuffisant pour se maquiller.

2026-07-02 via Nuitee
E
ERika solo_traveller it
7
Pros:

Punto strategico e ottima colazione

Cons:

La camera era ampia e comoda ma il bagno privato era maleodorante , la sera c’era un forte odore di fognature, insopportabile. Inoltre la vasca da bagno andrebbe sostituita con la doccia che sarebbe molto più pratica

2026-06-29 via Nuitee
O
Omar solo_traveller fr
10
Pros:

Tout

Cons:

Piscine

2026-06-26 via Nuitee