La Isla y el Mar, Hotel Boutique

Hotels
9.1 (1059 reviews)
Reina Sofía, 23 , Puerto del Carmen , es

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues outside
Hard beds
Some amenities need improvement

Categories

Cleanliness
8.49
Room was very clean but there were cleanliness issues outside the room.
Service
9.96
Staff were very friendly and accommodating, providing excellent service.
Location
8.5
Location is decent but requires a walk uphill to the city center.
Room Quality
9.45
Rooms were comfortable and well-equipped, with great views.
Amenities
8.98
Decent amenities, but some areas need improvements.
Value for Money
8.44
Not the best value considering the issues mentioned.
Food and Beverage
8.99
Food quality was generally good, but cocktails were expensive.
Overall Experience
9.96
Overall, a very enjoyable experience, will recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:18

Property Description

Luxurious Oceanfront Setting
Situated overlooking the Atlantic Ocean, La Isla y el Mar Hotel Boutique offers a luxurious experience with outdoor pools, a poolside bar, and air-conditioned suites just a short walk from Playa Chica Beach.

Relaxation and Wellness
Indulge in the chill-out area with a Balinese Bed, sun loungers, garden, terrace, gym, and Wellness and Beauty Centre. The heated outdoor pool with a dynamic pool, waterfall, and water jets provides the perfect relaxation spot.

Gourmet Dining and Eco-Friendly
Savor international and Canarian cuisine at the à la carte Kentia Gourmet Club and buffet restaurant. The hotel's eco-friendly practices using renewable energies showcase a commitment to sustainability.

Book your stay at La Isla y el Mar Hotel Boutique for a blend of luxury, relaxation, gourmet dining, and eco-consciousness.

Important information:

This property is recommended for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Location

Guest Reviews

9.1
Based on 1059 reviews
Cleanliness: 8.49
Service: 9.96
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.96
J
Josep solo_traveller es
8
2026-08-29 via Nuitee
T
Tara solo_traveller ie
10
2026-08-29 via Nuitee
C
catherine couple ie
9
Tranquil, restful and rejuvenated
Pros:

The staff were fabulous a special mention for Monica. Manuel and Mario. The breakfast is outstanding and nothing is too much to ask . Will be returning.

2026-08-29 via Nuitee
J
Jaclyn couple gb
9
2026-08-28 via Nuitee
S
Sandra extended_group es
10
Cómoda, desconexión total
Pros:

El desayuno y el personal de lo mejor que he probado

2026-08-28 via Nuitee
S
Sandrine couple fr
8
Bon séjour !
Pros:

Chambre spacieuse, calme et propre, personnel très agréable.
Hôtel bien situé pour visiter l'île.
Parking gratuit, grande terrasse.
Propreté et entretien des extérieurs.

Cons:

Il manque des coins ombragés à la piscine. Quelques détails de finitions à améliorer pour un cinq étoiles cet établissement correspond plus à un très bon 4 étoiles.
Manque un peu de choix en sucrés pour le petit déjeuner.
Déception pour le repas au resto buffet heureusement que nous n'avions pas la demi pension....

2026-08-28 via Nuitee
F
FRANCISCO extended_group es
9
2026-08-27 via Nuitee
B
BEGOÑA MESA GONZALEZ solo_traveller es
8
2026-08-27 via Nuitee
B
Berrada couple ma
8
L'hôtel reste agréable dans le lequel nous avons eu un bon séjour et un bon service et le confort
Pros:

j'ai beaucoup apprécié l'architecture de l'hotel avec beaucoup de végétation qui procure beaucoup de sérénité et de calme. La chambre également très spacieuse avec une jolie terrasse et une belle vue sur la mer. Le petit déjeuner était assez copieux et varié avec un bon service

Cons:

J'ai moins apprécié l'éloignement de la mer, le peu de profondeur de la piscine et aussi le manque d'animation autour de la piscine ou en fin de soir, fermeture précoce à mon goût (18H). La salle de sport pas conforme au standing de l'hôtel

2026-08-27 via Nuitee
S
Sergio couple es
10
Pros:

Todo

Cons:

Nada

2026-08-27 via Nuitee
A
Antonio couple es
10
Idílica
Pros:

Es ideal para relajarse

2026-08-26 via Nuitee
S
Sara couple fr
10
Au top
2026-08-26 via Nuitee
F
Felix couple at
8
2026-08-25 via Nuitee
R
Richard couple gb
7
2026-08-24 via Nuitee
A
Aduna solo_traveller es
8
2026-08-23 via Nuitee
J
jose luis extended_group es
10
2026-08-23 via Nuitee
J
Jonas couple fr
10
2026-08-23 via Nuitee
R
RENATO couple it
10
Lanzarote inaspettata
Pros:

Hotel di design e molto bello architettonicamente; molto bello e ben mantenuto il giardino e le parti comuni. Stanza molto grande suddivisa in due aree con due televisioni a disposizione; bagno grande e ben arredato. Camera ben pulita come anche le aree comuni. Personalmente mi è piaciuta molto la qualità delle lenzuola e dei cuscini. Colazione ottima e molto varia (top i churros con il cioccolato e il miele direttamente dal favo). Staff gentile, professionale e mai invadente. Veramente un ottimo Hotel.

Cons:

La piscina è un po' piccola anche se vi è una zona con idromassaggio. Il ristorante gourmet potrebbe essere migliorato.

2026-08-22 via Nuitee
P
Pasquale couple it
10
Posto stupendo e staff gentilissimo
Pros:

Struttura di design bellissima. Camere molto ampie e pulite. Colazione buonissima e varia

Cons:

Niente, non troppo vicino alle spiagge

2026-08-22 via Nuitee
E
erge couple it
10
2026-08-22 via Nuitee