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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Heated pool
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Outdoor furniture
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Oceanfront Setting
Situated overlooking the Atlantic Ocean, La Isla y el Mar Hotel Boutique offers a luxurious experience with outdoor pools, a poolside bar, and air-conditioned suites just a short walk from Playa Chica Beach.
Relaxation and Wellness
Indulge in the chill-out area with a Balinese Bed, sun loungers, garden, terrace, gym, and Wellness and Beauty Centre. The heated outdoor pool with a dynamic pool, waterfall, and water jets provides the perfect relaxation spot.
Gourmet Dining and Eco-Friendly
Savor international and Canarian cuisine at the à la carte Kentia Gourmet Club and buffet restaurant. The hotel's eco-friendly practices using renewable energies showcase a commitment to sustainability.
Book your stay at La Isla y el Mar Hotel Boutique for a blend of luxury, relaxation, gourmet dining, and eco-consciousness.
This property is recommended for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Fantastic Breakfast. I must mention the exceptional work and service of both staff members Daniel & Carlos. I must also commend David Vazquez (spelling?) for his exceptional cocktail making skills in the hotel bar. Beds are large and very comfortable. It's generally very quiet in this part of town. The steep hill up from Old Town is actually a good thing, because it does not attract late night revellers from Downtown. Anything we asked for was granted promptly by the exceptional staff. Nothing was too much trouble. In addition to bus tours, I recommend hiring a car for the day from the hotel reception. Car is dropped off at reception and is great value. Great Service.
Breakfast Closing time was pulled in from 11:00 to 10:30 without warning.
Very large, nice rooms, and with your own terrace. Good breakfast, and extremely helpful staff.
Food in the buffet restaurant was very good but expensive, and the restaurant lacked atmosphere.
Amazing bungalow, modern, clean and extremely spacious. Nicely decorated. Very friendly and welcoming staff and a lovely bar, reasonable prices for food and drink
Slightly out of town. Pool area was quite small
Le personnel toujours souriant et attentionné.
le cadre super sympa
le petit déjeuné varié est super bon
Je vous recommande cet hotel !
Rien à signaler
The hotel is absolutely lovely, great location, wonderful, friendly & helpful staff. Breakfast is a mix of a buffet and a selection of hot dishes a la carte.
1) There were ants in my bathroom
2) A la carte restaurant’s card is a bit limited and not very exciting for vegetarians, but found there something to eat.
3) the pool area is rather small and the pool bar staff (one person) was very slow and didn’t speak much english. When I arrived it took her almost 10 min to give me the menu because she was busy chatting with two customers (it was literally these two, myself and one more gentleman in the entire pool bar area), there also came one gentlemen to order at the bar but the staff person was too busy chatting the customer let it go and went back to his lounger. Pool bar area definitely needs improvement.
Empfang, Frühstück, Aussicht, Lage
Möbel etwas veraltet, Minibar könnte ansprechender präsentiert sein, am besten kostenfrei. Dafür room service besser promoten. Ich musste erst zum Empfang um eine Auswahl treffen zu können.
Ontbijt
Te weinig zeezicht door de speciale bizarre bouw keek je op het dak
Great hotel, but more of a 4 star
When we arrived a storm was raging in Puerto del Carmen and the hotel was literally leaking water everywhere however the staff remained calm and had the concern of the guests only on their mind. The wonderful Andrea checked us in and what a lovely greeting which included a glass of champagne while we tried to avoid water and wind at reception. The hotel itself is a boutique hotel with a small lobby and the restaurants/cocktail bar in a separate area which were beautifully decorated however unfortunately due to very bad storm damage we were unable to use these facilities. The breakfast was one of the best we have had and the avocado toast was amazing and each morning the lovely Maria would greet us with a big smile and feed us until we were bursting. Bedrooms were big and had everything that we needed - all rooms have some sea view however they all felt private with a lovely sitting out area. It takes a day or so to get the swing of the place as its very bouche but we loved it. The pool was cold however again there were 2 days of rain/cloud and a storm so forgiveness here the wellness pool was heated slighted and this was great. There is a chill zone on an elevated area however this means no talking as some of the guests were quite rude about this. Overall we had a lovely stay and I would certainly come back. Its a wonderful escape from the town.
A back up plan if there is a next storm which in a hotel predominately glass walls there needs to be a plan. Selection of drinks at the pool bar wasn't great and €8 for a smoothie was very expensive. We didn't get to try any of the cocktail classes or the bar as it was closed and we were offered no alternative to this for the week of our stay.
Tout
Compact and well laid out
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