La Isla y el Mar, Hotel Boutique

Hotels
9.1 (925 reviews)
Reina Sofía, 23 , Puerto del Carmen , es

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Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues outside
Hard beds
Some amenities need improvement

Categories

Cleanliness
8.49
Room was very clean but there were cleanliness issues outside the room.
Service
9.96
Staff were very friendly and accommodating, providing excellent service.
Location
8.5
Location is decent but requires a walk uphill to the city center.
Room Quality
9.45
Rooms were comfortable and well-equipped, with great views.
Amenities
8.98
Decent amenities, but some areas need improvements.
Value for Money
8.44
Not the best value considering the issues mentioned.
Food and Beverage
8.99
Food quality was generally good, but cocktails were expensive.
Overall Experience
9.96
Overall, a very enjoyable experience, will recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:18

Property Description

Luxurious Oceanfront Setting
Situated overlooking the Atlantic Ocean, La Isla y el Mar Hotel Boutique offers a luxurious experience with outdoor pools, a poolside bar, and air-conditioned suites just a short walk from Playa Chica Beach.

Relaxation and Wellness
Indulge in the chill-out area with a Balinese Bed, sun loungers, garden, terrace, gym, and Wellness and Beauty Centre. The heated outdoor pool with a dynamic pool, waterfall, and water jets provides the perfect relaxation spot.

Gourmet Dining and Eco-Friendly
Savor international and Canarian cuisine at the à la carte Kentia Gourmet Club and buffet restaurant. The hotel's eco-friendly practices using renewable energies showcase a commitment to sustainability.

Book your stay at La Isla y el Mar Hotel Boutique for a blend of luxury, relaxation, gourmet dining, and eco-consciousness.

Important information:

This property is recommended for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 925 reviews
Cleanliness: 8.49
Service: 9.96
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.96
A
Ann • solo_traveller • ie
10
2026-05-30 • via Nuitee
S
Shana • couple • fr
9
2026-05-29 • via Nuitee
M
Mateja • couple • hr
10
2026-05-29 • via Nuitee
F
Francisco • couple • es
10
Excelente
Pros:

La habitación muy grande y buen equipada, el desayuno espectacular y la piscina excelente

2026-05-28 • via Nuitee
J
Jamal • couple • gb
10
Pros:

It’s very nice I clean the stuff was very friendly we had nice stay in there

Cons:

Nice and calming

2026-05-28 • via Nuitee
B
bert • couple • be
8
goed
Pros:

keuze opties, en de gastvrije bediening van Maria!

Cons:

avond eten was minder, geen buffet.
ipv thema keuzes wat wel minder was.

2026-05-27 • via Nuitee
J
jayne • solo_traveller • gb
10
Pros:

This hotel was amazing the best service ever

Cons:

Nothing

2026-05-25 • via Nuitee
P
Peter • solo_traveller • sk
10
2026-05-25 • via Nuitee
T
Tim • solo_traveller • gb
10
2026-05-25 • via Nuitee
Q
Qi • solo_traveller • es
9
2026-05-25 • via Nuitee
Z
ZULAY MARIA • solo_traveller • es
9
2026-05-24 • via Nuitee
I
Isabel • couple • pt
10
2026-05-24 • via Nuitee
C
Caroline • couple • ie
10
2026-05-23 • via Nuitee
D
Danièle • family_with_children • fr
10
Détente et confort.
Pros:

Le personnel trés aimable et serviable, un plus
pour Léo très sympathique. Le service à
la hauteur. La chambre très spacieuse.
L’architecture de l’hôtel qui respecte l’environnement. Bref ! un séjour réussi.

Cons:

RAS

2026-05-22 • via Nuitee
D
David • couple • ie
10
2026-05-22 • via Nuitee
L
Lucia • couple • es
10
2026-05-18 • via Nuitee
R
Raul • couple • es
10
Tranquilidad
Pros:

Lo céntrico que está , la amabilidad de personal, hacer mención a la recepcionista de Valladolid y a Leo del restaurante, ambos un 10. La amplitud de la suite. El desayuno decir que genial, la tostada de salmón con huevo poché, super!!!la tranquilidad genial, para relajarte y vista desde la suite estupendas!

Cons:

Las 5* se le queda un poco grande, pienso. Los colchones nada cómodos , no de viscolatex . El suelo ( la rejilla de acero) de la piscina resbalaba muchísimo.Heché en falta cepillo de dientes,crema.., son cositas que un 5 estrellas debería cuidar.El mobiliario necesitaría un cambio a más moderno.

2026-05-18 • via Nuitee
H
Hurtado • couple • es
10
Pros:

Su comodidad infraestructura me encantó

2026-05-17 • via Nuitee
S
Stefania72 • solo_traveller • it
10
Settimana a Lanzarote
Pros:

Mi è piaciuta la struttura, molto bella e curata. Il personale era sempre disponibile.

2026-05-17 • via Nuitee
Z
Zahiya • couple • fr
10
Pros:

Pour notre lune de miel ce fut exceptionnel merci énormément aux personnels

2026-05-17 • via Nuitee