La Isla y el Mar, Hotel Boutique

Hotels
9.1 (1059 reviews)
Reina Sofía, 23 , Puerto del Carmen , ES
+34 828 15 04 00

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues outside
Hard beds
Some amenities need improvement

Categories

Cleanliness
8.49
Room was very clean but there were cleanliness issues outside the room.
Service
9.96
Staff were very friendly and accommodating, providing excellent service.
Location
8.5
Location is decent but requires a walk uphill to the city center.
Room Quality
9.45
Rooms were comfortable and well-equipped, with great views.
Amenities
8.98
Decent amenities, but some areas need improvements.
Value for Money
8.44
Not the best value considering the issues mentioned.
Food and Beverage
8.99
Food quality was generally good, but cocktails were expensive.
Overall Experience
9.96
Overall, a very enjoyable experience, will recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:18

Property Description

Luxurious Oceanfront Setting
Situated overlooking the Atlantic Ocean, La Isla y el Mar Hotel Boutique offers a luxurious experience with outdoor pools, a poolside bar, and air-conditioned suites just a short walk from Playa Chica Beach.

Relaxation and Wellness
Indulge in the chill-out area with a Balinese Bed, sun loungers, garden, terrace, gym, and Wellness and Beauty Centre. The heated outdoor pool with a dynamic pool, waterfall, and water jets provides the perfect relaxation spot.

Gourmet Dining and Eco-Friendly
Savor international and Canarian cuisine at the à la carte Kentia Gourmet Club and buffet restaurant. The hotel's eco-friendly practices using renewable energies showcase a commitment to sustainability.

Book your stay at La Isla y el Mar Hotel Boutique for a blend of luxury, relaxation, gourmet dining, and eco-consciousness.

Important information:

This property is recommended for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Location

Guest Reviews

9.1
Based on 1059 reviews
Cleanliness: 8.49
Service: 9.96
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.96
A
Annett • couple • ch
9
Angenehmer Aufenthalt vom Empfang bis zur Abreise, wir lieben die Adults only Hotels.
Pros:

Die Zimmer sind sehr großzügig und geschmackvoll eingerichtet. Wir haben uns sehr wohl gefühlt.
Es gab eigentlich nur einen Punkt der wirklich etwas störend war. Die Klimaanlage / Lüftung im Restaurant war für unser empfinden oft so kalt eingestellt, dass wir doch eher gefroren haben. Nachdem wir es gemerkt hatten, sind wir dann immer mit einer Jacke zum Frühstücken gegangen, damit war es ok.

2026-10-30 • via Nuitee
G
Gillian • couple • ie
9
Gorgeous stay in fab hotel
Pros:

Spacious comfortable room. Bathroom was gorgeous with glass & plants.

Cons:

Nothing

2026-10-30 • via Nuitee
R
Rachel • couple • gb
8
2026-10-29 • via Nuitee
A
Arnaud • couple • fr
9
2026-10-29 • via Nuitee
O
Olivia • couple • ie
10
2026-10-28 • via Nuitee
T
Thomas • couple • gb
10
2026-10-28 • via Nuitee
G
Grant • couple • gb
10
A very relaxing stay in beautiful surroundings.
Pros:

The hotel is modern and beautiful but the staff make this hotel special. So welcoming, helpful and friendly.

Cons:

The pool was too cold.

2026-10-27 • via Nuitee
A
Adrienne • couple • ie
8
2026-10-27 • via Nuitee
D
David • couple • gb
10
Relaxing break friendly staff lovely hotel
Pros:

Amazing hotel very clean the staff are so friendly and helpful. Big shout out to Leo who is just excellent and friendly behind the bar. Marco in reception is very helpful and friendly behind as well

Cons:

Nothing.

2026-10-27 • via Nuitee
D
Doreen • couple • gb
9
Perfect for our 3 nights.
Pros:

Everything

Cons:

Nothing

2026-10-27 • via Nuitee
R
Robert • couple • ie
8
2026-10-27 • via Nuitee
A
Andrew • couple • ie
10
2026-10-26 • via Nuitee
K
Krummbirne • solo_traveller • de
9
2026-10-25 • via Nuitee
J
Julie • couple • gb
10
2026-10-24 • via Nuitee
A
Antonucci • couple • it
9
Pros:

L'attenzione e la cura dello Staff. La colazione è veramente ottima

Cons:

Tutto perfetto.

2026-10-24 • via Nuitee
K
Keith • couple • gb
7
Relaxing
Pros:

Lovely and clean

Cons:

Up a steep hill

2026-10-24 • via Nuitee
N
niall • couple • ie
7
The hotel was lovely. I like the style of the hotel. The staff were so friendly and so helpful.
Pros:

The hotel is a lovely hotel. The staff were exceptionally friendly.
The breakfast was excellent.

Cons:

The one thing I would say was the bed was not that comfortable.

2026-10-24 • via Nuitee
M
Maria Jose • couple • es
10
Tranquilidad y confort
Pros:

Desayuno excelente
Personal amabilisimo sobre todo Maria del Mar

Cons:

Nada

2026-10-23 • via Nuitee
B
beatriz • couple • es
7
Satisfactoria…
Pros:

El desayuno…

Cons:

Falta algo de mantenimiento…

2026-10-22 • via Nuitee
S
Sam.Thompson • couple • gb
8
Beautiful hotel, average breakfast
Pros:

Friendly staff, good size room with daily complimentary water. Immaculate gardens and setting was beautiful.

Cons:

Breakfast was a bit average. The pool bar felt understaffed on occasions. Pool area generally busy with people 'reserving' beds with their towels which shouldn't be tolerated in my opinion. Room felt the wrong way around - would switch the bed and living space. Bed was super squeaky making it awkward getting up in the middle of the night.

2026-10-22 • via Nuitee