La Isla y el Mar, Hotel Boutique

Hotels
9.1 (970 reviews)
Reina Sofía, 23 , Puerto del Carmen , es

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues outside
Hard beds
Some amenities need improvement

Categories

Cleanliness
8.49
Room was very clean but there were cleanliness issues outside the room.
Service
9.96
Staff were very friendly and accommodating, providing excellent service.
Location
8.5
Location is decent but requires a walk uphill to the city center.
Room Quality
9.45
Rooms were comfortable and well-equipped, with great views.
Amenities
8.98
Decent amenities, but some areas need improvements.
Value for Money
8.44
Not the best value considering the issues mentioned.
Food and Beverage
8.99
Food quality was generally good, but cocktails were expensive.
Overall Experience
9.96
Overall, a very enjoyable experience, will recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:18

Property Description

Luxurious Oceanfront Setting
Situated overlooking the Atlantic Ocean, La Isla y el Mar Hotel Boutique offers a luxurious experience with outdoor pools, a poolside bar, and air-conditioned suites just a short walk from Playa Chica Beach.

Relaxation and Wellness
Indulge in the chill-out area with a Balinese Bed, sun loungers, garden, terrace, gym, and Wellness and Beauty Centre. The heated outdoor pool with a dynamic pool, waterfall, and water jets provides the perfect relaxation spot.

Gourmet Dining and Eco-Friendly
Savor international and Canarian cuisine at the à la carte Kentia Gourmet Club and buffet restaurant. The hotel's eco-friendly practices using renewable energies showcase a commitment to sustainability.

Book your stay at La Isla y el Mar Hotel Boutique for a blend of luxury, relaxation, gourmet dining, and eco-consciousness.

Important information:

This property is recommended for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 970 reviews
Cleanliness: 8.49
Service: 9.96
Location: 8.5
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.96
M
Michelle solo_traveller de
10
2026-06-27 via Nuitee
R
Roko couple hr
9
2026-06-27 via Nuitee
J
James solo_traveller gb
10
2026-06-26 via Nuitee
J
Jean-Marc solo_traveller fr
9
Pros:

L'hôtel d'une manière générale, le petit déjeuner vraiment très bien ainsi que le repas du soir.

Personnel très accueillant et sympathique.

Super propre.

Cons:

La climatisation du restaurant qui est trop froide, un détail facile à corriger.

2026-06-26 via Nuitee
J
Julian family_with_children gb
8
Great hotel wiht very friendly staff, lovely rooms and great views.
Pros:

Breakfasts were great, our room was really nice - we had a family suite which was perfect for the two of us and our 19 year old daughter. We loved the chill out area slightly away from the pool as it had a lovely sea and harbour view and was quiet and not overlooked. Rooms very spacious and kept very clean and the staff were very friendly and helpful with booking restaurants, taxis etc.

Cons:

It would have been nice to have had a slightly bigger bar area and to have had another choice for evening food apart from their 'posh' restaurant but those are minor points. It's a very nice hotel with great staff and was just what we needed.

2026-06-23 via Nuitee
L
Laura couple ie
9
Pros:

Excellent hotel really gorgeous grounds and pool / sun bed areas
Extremely clean hotel and rooms cleaned daily
Staff were excellent nothing was a problem
Special mention to Leo who made an effort to learn our names, great guy!
It is a short 10 minute walk to to the old town with a hilly walk back to the hotel but we didn’t mind that

Cons:

The spa which I believe is solely owned but based in the hotel could maybe do with a relaxation area after your massage

2026-06-22 via Nuitee
A
AGUILERA -SPAIN- solo_traveller es
10
Es un hotel muy tranquilo, decorado con mucho gusto, el personal es muy amable, destacar a Mario su simpatía y ganas de
Pros:

Mucho, es excelente

Cons:

Nada

2026-06-21 via Nuitee
D
Doherty solo_traveller ie
10
2026-06-20 via Nuitee
G
Guillermo couple be
10
Relaxing, comfortable and stress free
Pros:

Restaurant, staff, facilities, location everything was exceptional - and value for money was incredible

Cons:

Honestly, i cant think of anything notable that would have improved our stay

2026-06-20 via Nuitee
D
Declan solo_traveller ie
10
2026-06-19 via Nuitee
S
Sophie couple gb
10
2026-06-18 via Nuitee
M
MARTA couple es
7
Un 5* limitado, muy enfocado al turismo extranjero
Pros:

La zona de la piscina es muy bonita, con las vistas al mar, a pesar de que hay más distancia al mar de la que apriori parece en las fotos.

El desayuno excelente.

El gimnasio es pequeño pero tiene lo necesario y con máquinas nuevas y bien conservadas.

El hotel está muy limpio

Cons:

Que no tenga, posibilidad de comer más que en el pool bar con una carta muy limitada.

La cena que se da en el restaurante “La Isla” en media pensión, es de una calidad muy por debajo de un hotel de 5 estrellas. La mayor parte de los platos se acompañaban con base de rúcula, y la elaboración era simple.

En el baño eché en falta más productos de aseo en el lavabo, solo tenía jabón de manos, no sé si en todas es igual o solo fue en mi habitación

2026-06-18 via Nuitee
A
Alun couple gb
10
Absolutely fantastic
Pros:

Need an ironboard that is full size, this is the only negative thing I can say about my stay

Cons:

The staff were excellent

2026-06-18 via Nuitee
D
David couple fr
10
2026-06-17 via Nuitee
G
german solo_traveller es
10
Lugar exquisito que eleva la gran experiencia que da la Isla de Lanzarote.
Pros:

Un diseño espectacular, ambiente tranquilisimo, calma y silencio. Trato exquisito de todo el personal, en especial Leo, Danilea y Claudia que son super profesionales y cercanos.
Es un lugar que recordaremos y suma muchísimo a la visita de la isla.

Cons:

Quizas el restaurante es muy adecuado para el desayuno y algo mas justito en la cena, pero en cualquier caso aprueba.

2026-06-17 via Nuitee
D
David couple ie
9
2026-06-16 via Nuitee
A
Alexander couple ca
9
2026-06-15 via Nuitee
R
Rubén couple es
10
Pros:

Excelente servicio, instalaciones y gastro

Cons:

La salida es muy temprana

2026-06-15 via Nuitee
M
Monica couple es
9
Hotel con mucho encanto
Pros:

Todo

2026-06-14 via Nuitee
D
David couple fr
10
Hôtel très confortable et personnel extrement accueillant
Pros:

Le personnel ! Hyper accueillant ! Digne d’un 5*

Le nombre de chambres raisonnable.

Le buffet petit déjeuner.

La chambre et la vue.

Le mobilier de la terrasse.

L’architecture de l’établissement.

Cons:

Les rideaux pas assez occultant !

Le SPA non inclus.

2026-06-13 via Nuitee