The Brook Green Hotel

Hotels
•
Young & Co.’s Brewery
8.8 (1344 reviews)
170 Shepherd Bush Road , London , gb
+44 20 7603 2516

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Pets allowed
Luggage storage
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Review Highlights

Pros:
Great service
Cozy atmosphere
Cleanliness
Cons:
No elevator
Disappointing evening meal

Categories

Cleanliness
8.94
The hotel maintains a high standard of cleanliness.
Service
9.41
The staff were amazing and caring, with a special mention for Giovanni.
Location
8.95
Located in a beautifully renovated old building.
Room Quality
8.4
Rooms are cozy and pleasant, although some are quite small.
Amenities
8.93
Authentic bar downstairs adds to the experience.
Value for Money
8.89
Generally a good value, but weekend rates can be excessive.
Food and Beverage
7.94
Evening meals can be disappointing, with a bland meal reported.
Overall Experience
8.91
Overall a great stay, with fond memories coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Charming Victorian Hotel with Modern Comforts

Located just a short walk from O2 Shepherds Bush Empire, Brook Green Hotel offers a delightful blend of traditional charm and modern amenities.

Comfortable and Well-Equipped Rooms

The stylish bedrooms are equipped with air conditioning, tea/coffee facilities, flat-screen TVs, and private bathrooms.

Cozy Pub and Delicious Dining Options

Guests can savor a full English breakfast each morning and indulge in hearty evening meals in the cozy pub with open fires and a lovely garden terrace.

Experience the perfect mix of comfort and convenience at Brook Green Hotel, ideally situated near Hammersmith Underground Station and popular London attractions. Book your stay now for a memorable experience!

Important information:

Please note that this property does not accept cash payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 1344 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
R
Rayne • solo_traveller • gb
9
2026-08-20 • via Nuitee
A
Anna • family_with_children • je
10
Pros:

The hotel had a lovely feel, the room was very clean, and the bed was very comfortable. The staff were really helpful and friendly. We really enjoyed our stay here and will definitely book here again

Cons:

I have nothing to say here, everything met our expectations

2026-08-19 • via Nuitee
A
Adrian • couple • gb
7
Clean and comfortable but small double room really is small.
Pros:

Good location and friendly staff Good aircon and toiletries provided nice large towels and clean bathroom. Excellent tea/ coffee selection.

Cons:

Tv didn’t work, lights to bedroom very dim and reading lights did not work independently Room was very small with no drawer space. No slippers or dressing gown as advertised on booking.com. No indication that there were 67 stairs to top floor bedroom. Breakfast was extremely slow and very mediocre when it arrived. Limited choice of cereal and pastries. Croissant was inedible.

2026-08-17 • via Nuitee
V
Vanessa • couple • gb
10
Perfect place to stay for a London break.
Pros:

Lovely friendly staff

2026-08-17 • via Nuitee
R
Richard • solo_traveller • ie
10
We will be back
Pros:

Location and the decor

Cons:

Only criticism wad the size of the room another couple of sq/ft more would have been nice but we knew what we had booked.

2026-08-16 • via Nuitee
E
Eva • family_with_children • de
9
2026-08-16 • via Nuitee
R
Rochelle • couple • us
10
I did not want to leave!
Pros:

The look and feel of the hotel was exceptional! Cozy, comfortable, and clean!

Cons:

No elevator, or lift, as they are called in London; BUT, the staff members were ready and willing to assist with handling luggage with a smile!

2026-08-14 • via Nuitee
D
Diego • family_with_children • it
10
2026-08-12 • via Nuitee
K
Kristina • solo_traveller • us
10
such a gem, rare to find a lovely place at the right price
Pros:

the staff are lovely, the rooms are so very nice, feels like a boutique hotel, but love it is an old pub. as a vegetarian it is very much appreciated vegetation full breakfast is offered. I have come before and will come again

Cons:

do miss an elevator, the staff are lovely about helping with luggage, but leaving very early in the morning, I had to drag the bags down myself

2026-08-11 • via Nuitee
E
Emily • couple • gb
10
A great location for a London weekend
Pros:

The room was fabulous with beautiful decor and the bathroom had a massive bath and lovely toiletries. There was great attention to detail.

Cons:

N/A

2026-08-10 • via Nuitee
D
Dorothy • solo_traveller • gb
9
The very best thing about a traumatic visit to London.
Pros:

The staff were very helpful as I had a problem with a personal matter. The room was great. Air-conditioning was helpful. It was quiet.

Cons:

Some biscuits and shampoo. That would have been nice.

2026-08-05 • via Nuitee
M
Melanie • couple • gb
7
2026-08-05 • via Nuitee
M
Mark • extended_group • gb
8
2026-08-03 • via Nuitee
M
Marcie • couple • us
10
2026-07-25 • via Nuitee
C
Caroline Bardouil • couple • fr
8
Pros:

really nice room, really good breakfast, lovely staff

2026-07-25 • via Nuitee
M
Michelle • couple • gb
6
Disappointing
Pros:

The lovely staff were very friendly and helpful.
The bed was comfortable and large.

Cons:

This is more of a pub with rooms than a hotel.
In order to turn off the air con, I had to take the room card out of the key card energy switch and sit in the dark.
Holes in the carpet. Dirty windows. Low shower pressure.
There is no lift at this property.

2026-07-23 • via Nuitee
J
Jacqueline • couple • us
7
Pros:

Convenient and cute with authentic local feel

Cons:

Renovations/updates are now worn.

2026-07-16 • via Nuitee
A
alistairh716 • Couples
10
July 2026
Pros:

Wouldn’t normally have stayed in Hammersmith, but the location suited and am glad we chose the Brook Green Hotel. We were made to feel very welcome by the friendly & courteous staff. Food for both nights was excellent, particularly the starters/small plates. The bar is a great room - high ceilings & a good atmosphere.
Only down side was our room was 3 floors up & no lift, but that’s a minor quibble. All in all a great stay. All the staff we encountered were excellent.

2026-07-14 • via Tripadvisor
A
ANTONIO • family_with_children • es
8
Pros:

La decoración, cama, baño, limpieza y aire acondicionado.

Cons:

Relación calidad precio cena en el pub.. El servicio no muy organizado aunque jugaba Inglaterra y tenian mucho trabajo en el bar

2026-07-13 • via Nuitee
J
Jonathan • couple • hk
6
2026-07-12 • via Nuitee