The Brook Green Hotel

Hotels
Young & Co.’s Brewery
8.8 (1309 reviews)
170 Shepherd Bush Road , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Cozy atmosphere
Cleanliness
Cons:
No elevator
Disappointing evening meal

Categories

Cleanliness
8.94
The hotel maintains a high standard of cleanliness.
Service
9.41
The staff were amazing and caring, with a special mention for Giovanni.
Location
8.95
Located in a beautifully renovated old building.
Room Quality
8.4
Rooms are cozy and pleasant, although some are quite small.
Amenities
8.93
Authentic bar downstairs adds to the experience.
Value for Money
8.89
Generally a good value, but weekend rates can be excessive.
Food and Beverage
7.94
Evening meals can be disappointing, with a bland meal reported.
Overall Experience
8.91
Overall a great stay, with fond memories coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:22

Property Description

Charming Victorian Hotel with Modern Comforts

Located just a short walk from O2 Shepherds Bush Empire, Brook Green Hotel offers a delightful blend of traditional charm and modern amenities.

Comfortable and Well-Equipped Rooms

The stylish bedrooms are equipped with air conditioning, tea/coffee facilities, flat-screen TVs, and private bathrooms.

Cozy Pub and Delicious Dining Options

Guests can savor a full English breakfast each morning and indulge in hearty evening meals in the cozy pub with open fires and a lovely garden terrace.

Experience the perfect mix of comfort and convenience at Brook Green Hotel, ideally situated near Hammersmith Underground Station and popular London attractions. Book your stay now for a memorable experience!

Important information:

Please note that this property does not accept cash payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1309 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
O
Oliver couple ie
8
Excellent hotel, very nice and helpful staff, nice area. East access to public transport
Pros:

Location perfect
Food Excellent
Staff very helpful and friendly

Cons:

Room size
Traffic noise

2026-06-13 via Nuitee
M
Marta couple pt
10
Pros:

Great location for concerts at the Eventim Apollo but also very well connected to central London (4 underground lines).
The hotel was very clean and smelled great everywhere. Beds comfortable. Quick check in and check out.
Staff very pleasant (Johny at breakfast made us feel at home) and breakfast was incredible, especially the eggs.

Cons:

Long flight of stairs may not be suitable for some guests. Air conditioner sometimes noisy throughout the night (we couldn’t really figure out how to turn it off).

2026-06-11 via Nuitee
C
Cynthia Fisher solo_traveller us
10
2026-06-10 via Nuitee
J
Jesse solo_traveller us
8
2026-06-09 via Nuitee
P
Paavni couple in
6
Did not live up to expectations
Pros:

Location good, pleasant garden nook

Cons:

Very little closet/wardrobe space in the room. Bathroom has no shelf for toiletries, shower partition not adequate to prevent spread of water. Breakfast not up to the mark.

2026-06-09 via Nuitee
2
263daisukem Business
10
A truly wonderful stay in London
Pros:

My stay was excellent. The room beautifully combined traditional London charm with modern design, and the space was more than sufficient. The view was also fantastic.
The staff were smiley, friendly, and very welcoming, which made the stay even more enjoyable.
Highly recommended.

2026-06-08 via Tripadvisor
C
Cynthia Fisher solo_traveller us
10
Pros:

I loved the shower, excellent pressure. I loved the staff very helpful and friendly.

Cons:

No lift, but was helped with my bags so it was ok, but stairs were dirty and musty.

2026-06-08 via Nuitee
S
Spencer couple bb
8
Pros:

The decor and boutique hotel feel
Friendly staff
Onsite pub (but should serve food later)

Cons:

Street noise in room
Having to lift heavy suitcases up and downstairs

2026-06-07 via Nuitee
A
Andrea-Savio91 Couples Candia Lomellina, Province of Pavia, Lombardy
10
Tipico londinese
Pros:

Un soggiorno che ha superato le aspettative! Posizione strategica per la vicinanza alla stazione Hammersmith e City e Circle line che ti permettono di andare praticamente ovunque a Londra; anche all'aeroporto di Stansted.
La zona é tranquilla sia di giorno che di notte e anche a piedi si raggiungono comodamente zone di interesse come Holland Park e Kensington Palace.
L'hotel é davvero una chicca perché rispecchia il vero stile inglese, camere curate e ben tenute (molto pulite) e un pub accogliente e caratteristico.
Lo staff é una bella squadra, molto cortese, professionale e disponibile.
Lo consiglieremo sicuramente e ci torneremo :)

A stay that exceeded expectations!
The location is ideal, being close to Hammersmith e City and Circle line stations, which allow you to get practically anywhere in London; including Stansted airport.
The area is quiet both day and night, and places of interest such as Holland Park and Kensington Palace are within easy walking distance.
The hotel is a real gem, as it embodies true English style, with tastefully decorated and well-maintained rooms (very clean) and a cosy, traditional pub.
The staff are a great team, very friendly, professional and helpful.
We'll definitely recommend them and we'll be back. :)

2026-06-06 via Tripadvisor
G
Giulia solo_traveller it
9
Tipico londinese
Pros:

Un soggiorno che ha superato le aspettative! Posizione strategica per la vicinanza alla stazione Hammersmith e City e Circle line che ti permettono di andare praticamente ovunque a Londra; anche all'aeroporto di Stansted.
La zona é tranquilla sia di giorno che di notte e anche a piedi si raggiungono comodamente zone di interesse come Holland Park e Kensington Palace.
L'hotel é davvero una chicca perché rispecchia il vero stile inglese, camere curate e ben tenute (molto pulite) e un pub accogliente e caratteristico.
Lo staff é una bella squadra, molto cortese, professionale e disponibile.
Lo consiglieremo sicuramente e ci torneremo :)

A stay that exceeded expectations!
The location is ideal, being close to Hammersmith e City and Circle line stations, which allow you to get practically anywhere in London; including Stansted airport.
The area is quiet both day and night, and places of interest such as Holland Park and Kensington Palace are within easy walking distance.
The hotel is a real gem, as it embodies true English style, with tastefully decorated and well-maintained rooms (very clean) and a cosy, traditional pub.
The staff are a great team, very friendly, professional and helpful.
We'll definitely recommend them and we'll be back. :)

2026-06-06 via Nuitee
R
Raquel couple es
10
Recomendable 100%
Pros:

Cama cómoda. Limpio y bonito. Desayuno a buen precio y rico. Personal muy amable

Cons:

No había ascensor y la habitación era una tercera planta

2026-06-06 via Nuitee
P
Peter couple gb
8
Lovely place for a weekend stay
Pros:

Lively atmosphere

Cons:

General street noise

2026-05-31 via Nuitee
M
Meron couple au
8
2026-05-31 via Nuitee
S
Sharon couple us
8
Pros:

Location is wonderful. Room is very comfortable.

Cons:

Breakfast was a bit inconsistent, pastries often stale.

2026-05-30 via Nuitee
M
Meryem İrem couple tr
9
Cost effective
Pros:

Well designed. Comfortable, capsule coffee machine, minibar, iron in the room.

Cons:

No elevator. In zone 2 area slightly far from the central touristic locations.

2026-05-29 via Nuitee
G
Greg solo_traveller gb
10
2026-05-27 via Nuitee
C
Constanza solo_traveller us
9
Comfortable room & great location
Pros:

Location, comfort, ambiance!

Cons:

Better pressure in shower head, air conditioner to cool better.

2026-05-26 via Nuitee
D
Dzmitry couple uz
8
2026-05-26 via Nuitee
M
Massimo solo_traveller it
8
Ottimo Inn con qualcosa da migliorare
Pros:

Arredo pulizia della camera, letto confortevole, staff gentile, molti snack e bevande in camera

Cons:

Camera poco insonorizzata, colazione compresa nel prezzo limitata, no ascensore

2026-05-26 via Nuitee
E
Eddy extended_group nl
9
2026-05-25 via Nuitee