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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Riverside Boutique Hotel
The Mitre Hotel, located on the River Thames opposite Hampton Court Palace, offers a rich history dating back to 1665.
Sophisticated Design and Unique Amenities
After a complete transformation, the Mitre now boasts two restaurants and bars, a riverside terrace with the World’s first Whispering Angel Wine Concession, a vintage food truck, private boat launch, and 36 individually designed rooms and suites.
Quirky British Elegance
Designed by Harding Read, the hotel seamlessly blends quirky British style with authentic luxury, promising a sophisticated and relaxed stay.
Book now to experience this unique blend of history, luxury, and riverside charm at The Mitre Hotel.
Limited parking is available on a first come first serve basis.
When booking 5 rooms or more, different policies and additional supplements may apply.
Please note meals are not included in the rate for children added to the room occupancy. Breakfast cost for a child under 13 years is GBP 10 and dinner is GBP 12.50, both meals will be charged at the property.
Please note that breakfast cost for an adult is GBP 20.
- Well-behaved dogs only for £30 per dog per night (max. 2 dogs per room)
- Dog(s) are allowed in Courtyard room only
- Welcome pack provided (dog bed, bowl, small treat)
- Selected rooms and designated areas only; except for restricted areas at restaurant
- Must not be left alone or unattended in room; no dog care service
A deposit may be required at the property.
Location
Guest Reviews
I liked where the hotel was situated. The checking in staff, restaurant staff were really warm and friendly. Restaurant food was excellent. Bed was really comfortable. No breakfast tea in the room.
I didn't like the dark room. The room was very warm and the fan provided didn't work. It could be decorated and floors refurnished to brighten the room up.
The staff were so friendly and helpful. Room was lovely and bed/pillows were supremely comfortable.
Nothing really although breakfast was a little disappointing.
Great location lovely room
Beautiful hotel in a lovely location
Great food
No air conditioning & our room was like a sauna
The staff are excellent fantastic location for London with the station across the road also for Hampton Court and Kempton Park races
Nothing if being really picky just a couple of very minor decorative issues
ハンプトンコートパレスの真向かい、テムズの畔の抜群のロケーション。ウェルカムドリンクにピンクワインをいただいたのと、暑い日だったから部屋にエアコンがついていて嬉しかった。ベッドの寝心地も良く、シャワーも水圧が高くて快適だった。車の世話をしてくれるおじさんが親切でテキパキしていてよく働くのに感心した。
朝食のcooked breakfastは、揚げ物だらけでしかもとてもドライで不味いのが残念。でもコンチネンタルで揃えてあったハムや果物は美味しい。部屋の床がギシギシ言ってまたevenではないし、しかもカーペットと木の床の間がしっかり留めて無くて足が引っかかり危険。
sfeer is leuk, heel oud en cosy
Het is wel echt overpriced. Het is een leuk hotel, prima maar zeker geen 5 sterren
Its literally across the road from Hampton Court - it also appears to be the only somewhat traditional hotel :). So actually my expectations were more like: location is everything, but turns out it was a really, really pleasant stay full of friendly staff, comfy rooms, nice food, and a gorgeous location. It was the hottest day ever recorded so yeah it didn't have a proper aircon but they did bring in some standalone units which just about won the battle - Location to the castle is obvious but there are also some amazing parks around.
Honestly i cannot think of anything negative to say - sure it aint cheap but it felt we were at least paying a local company / family :).
L accueil du personnel, le confort, la chambre et toute la décoration de l hotel. La salle du petit déjeuner qui a une vue plongeante sur la Tamise. Enfin la proximité avec Hampton court, il y a juste à traverser la rue, et possibilité de faire des balades en bateau.
Le restaurant la brasserie 1660 est un peu décevant.
The room was amazing tho a better view would have been nice . Breakfast was fantastic with a number of choices
Great location, wonderful building - idiosyncratic but charming. Overlooking the river with a variety of spaces to eat and drink. Food excellent as was the service in all areas.
Beautiful and with authentic style. Flawless service.
The property is beautiful- it’s in a great location and has history.
The breakfast was great- the member of staff was very attentive at breakfast, the views were stunning and a good selection. The food was outstanding at breakfast.
The wine on check in was also a lovely touch, as was the treats for our dog.
There were a couple of issues with our stay which we find disappointing given the price. The first issue was parking- due to an event (either the wedding or the Tesla event) we had no parking until late evening and were only informed of this on arrival. This meant we were constantly changing space and were stuck. We had 4 hours in one space, then had to move, before we’d have to then check in and move again. In the end because of all the hassle we found a space and paid for it for 2 days away from the property. We messaged and spoke with staff during our stress- no response to the message and staff were dismissive and offered no solutions including where the nearest 24 hour parking was. We were extremely deflated on arrival and were questioning whether to go home.
The second issue was the wedding/open to members of public. We appreciate the property hosts weddings which isn’t a problem as such, but they need more staffing around this. The service was slow yesterday in the restaurant and staff were not very attentive. There was minimal space in the courtyard and we got dressed up for a boatrip with the hotel to which we were advised there was no space and when we asked if there were other companies the staff at the boat company wouldn’t provide those details. We had to walk to a separate location to find another company for the boat trip.
Overall, the property is beautiful but they are hosting so much within it they forget about their actual day to day guests. However, the breakfast service certainly did make up for the poor service (in places) yesterday. Thank you to the member of staff who served breakfast this morning- he was great.
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