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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Concierge service
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Riverside Boutique Hotel
The Mitre Hotel, located on the River Thames opposite Hampton Court Palace, offers a rich history dating back to 1665.
Sophisticated Design and Unique Amenities
After a complete transformation, the Mitre now boasts two restaurants and bars, a riverside terrace with the World’s first Whispering Angel Wine Concession, a vintage food truck, private boat launch, and 36 individually designed rooms and suites.
Quirky British Elegance
Designed by Harding Read, the hotel seamlessly blends quirky British style with authentic luxury, promising a sophisticated and relaxed stay.
Book now to experience this unique blend of history, luxury, and riverside charm at The Mitre Hotel.
Limited parking is available on a first come first serve basis.
When booking 5 rooms or more, different policies and additional supplements may apply.
Please note meals are not included in the rate for children added to the room occupancy. Breakfast cost for a child under 13 years is GBP 10 and dinner is GBP 12.50, both meals will be charged at the property.
Please note that breakfast cost for an adult is GBP 20.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £20 per person per night when using an available cot.
Children up to and including 12 years old stay for £50 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location for our needs, restaurants, river, railway station, Hampton Court Palace, general site seeing.
Great room, good size set in historic environment,
warm, well equipped and clean.
Staff friendly and helpful.
Great location for breakfast and meals overlooking River Thames
I think they coukd improve on the catering side, minor issues for some but noticeable i.e. no loose sugar for cereal, the cooked breakfast needed to be warmer, no hot plates for cooked breakast.
We arrived in the evening, so choice of any room service was limited, apart from meals from main menu, needs a bit more choice.
The staff
Restaurant food was terrible and over priced. Rooms were dark and tired. Worst hotel I’ve stayed in. It was supposed to be a 4 star hotel.
I would rate it 2 star basic hotel.
Lovely traditional building and style. The food was delicious with the second best hotel breakfast we have ever had. Staff were attentive.
The floor in the bedroom dipped quite noticeably (yes it is an old building and has probably settled) but the bed was then tilted. If you get a room like this make sure the lighter of you sleeps on the raised side of the bed as it will make for a very uncomfortable night's sleep as my husband rolled more than what we thought was possible.
Location
Nothing
Clean and comfortable
It was a bit noisy in the Christopher Wren room from the road .
Bed was comfortable. First room had a view of a courtyard, but I was moved to a room lookin g towards the river. Breakfast room had a nice ambience and great view.
No desk in first room and when I was moved it was small desk on the opposite side of the room - can't sit to eat room service whilst also wacthing the TV without moving the desk. And the phone kept falling off the phone base when you do move the desk. Bedside tables (baskets) impracticable. TV remote would not turn off the TV. Lack of mixer taps meant the water was either scolding or freezing. Sink sticks out a long way so you're too far away from the mirror. Shower screen small, so difficult to take a shower without flooding the floor.
Breakfast room chairs were awkward to sit in as the arms stopped you moving your elbows back when eating. Breakfast selection had mushrooms and tomatoes in the same serving tray.
Mycket trevlig personal och smakfull inredning.
Råkade ut för en olycka och de var fantastiskt hjälpsamma.
Ett trappsteg i en korridor som orsakade mitt fall - men mitt eget fel
Signet Collection Hotels never disappoint! A very warm welcome with a delicious complimentary glass of wine. We arrived much later than hoped, so I opted for Room Service. Food was served beautifully and so well executed. Then, a complimentary bedtime port. Breakfast was stunning right over looking the river, and again, the food lived up to an excellent standard.. Thank you so much . We will be back
Pillows are not to the overall standard. Its my only niggle!
Huge thanks to all the staff at The Mitre Hotel for their help in making my Big Birthday luncheon such a success, especially Jessica, Chris, Morgan and their colleagues behind the bar. Nothing was too much trouble. Superb planning, service and hospitality. And thank you to the chefs for the delicious food! My wife and I stayed over and can also wholeheartedly recommend the guestrooms which were spacious, comfortable and well-appointed. We will be back!
Location was excellent for us , Hampton Court Palace over the road 👍
The Receptionist, Ashley, was an absolute star! She rescued my phone which I had inadvertently left in the bar and was extremely kind, helpful and hospitable. I believe she went above and beyond in her duties in welcoming me and a colleague and other people who I saw. The breakfast was very good and the breakfast room with that view made it very memorable. I like the new little touches like the cookies, the complimentary glass of wine and madeira later. My room was very quiet and I had a peaceful night's sleep!
I would really have like to have had some biscuits in my room as I'd arrived not having had any lunch and it would have been nice to munch some with a cup of tea and relax. While the cookies in the morning is nice, I was in a hurry at check-out and didn't really have time to take advantage of them.
An ideal location for Hampton Court Palace.
Stunning building.
Staff superb, and nothing too much trouble.
Dinner was fabulous.
Breakfast had a good selection to suit everyone's requirements.
The decor and the comfort of our room marvellous.
You won't be disappointed.
Leaving !
We got a room upgrade an amazing roo..
There was nothing that we didn't like! Keep up the good exceptional work.
Wow what a hotel, extremely impressive bedrooms , the beds are so comfortable and the linen/bedding fantastic.
The welcome drink and the night cap in the library was a lovely touch.
Staff all fantastic
Nothing to fault
Unfortunately l didn't have breakfast or visit the bar, restaurant etc as l had a bad back and during my stay couldn't leave my room. I found the room comfortable
I can't comment due to my situation
Everything about our stay was incredible! The staff were so kind and friendly, including to our dog who joined us for the stay. I would highly recommend The Mitre for a retreat with dogs joining!
Beautiful property, great staff
Nothing
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