Coach & Horses Hotel

We booked a one night stay to watch our son running in the Kew Gardens half marathon. Our room was comfortable, quiet, nicely furnished with a modern and sparkling clean bathroom. A small bottle of fresh milk in the fridge was really appreciated too.
The hotel rooms are adjoined to a busy pub, which on first appearances may make you wonder if you are in the right place. But, walk through the pub entrance into the hotel part of the building and if Alicja is on duty you will have the most amazing customer service. We needed to leave our bags as we arrived mid morning - this was no problem and by the time we returned later in the afternoon they had already been placed in our room. We were also able to have a breakfast and coffee ‘to go’ the following morning as the race began quite early before normal breakfast service. And this combined with Alicja’s friendly and engaging service throughout and an extra hour to checkout we were extremely impressed.

Welcoming and helpful staff. I felt at home immediately. Cosy clean rooms. Really fab stay

The pub was full and had a great atmosphere when we arrived. The staff were so friendly and helpful. Having a free car park was a real bonus. The bed was enormous and very comfortable. Breakfast the following day was delicious!

The staff were attentive and so kind. Bed comfy, room quiet and the in room snacks were excellent. I stayed ahead of the Kew 10k and it was perfectly located, along with free parking. I will be visiting again. Thank you!

Everything! Location, staff, food, accommodation - all exceptional.

Fantastic location and great to have underground parking. Staff were lovely.

Everything

Location was ideal for the main purpose of my visit in the National Archives. c11 min walk away. The tube station in Kew Gardens on the District Line was ideal to get into central London 30-35 mins on tube and also got to other location I wanted to visit on the overground from the same station. All in all a great location.
Lovely old style character pub, was the most unusual hotel I have ever stayed in but in a good way. Loved eating in the library.
My room was towards the back of the premises, appeared to be an extension built on, very quiet but as you're close to the airport you'll always hear the planes coming and going so bring ear plugs. Room had everything in it that was needed, really nice touch was a hand written card on the bed on arrival welcoming me and chocolate treats! The room could do with a lick of paint but didn't affect my stay.
The food was top quality. Breakfasts were lovely. All the main dishes I got in the evening were beautifully cooked and very tasty, personally recommend the beef burger, the nicest burger I've had in a long time.
Staff were all friendly and helpful.
All in all, it was a really pleasant stay and would stay here again if I had reason to return to London. Would highly recommend.

Excellent location to get to the National Archives which was the main purpose of my visit and while not in the city centre it was very easy to get into the city centre on the district line on tube

Staff very helpful especially receptionist Alicja. Quiet room with comfortable bed. Breakfast was excellent with great choice of hot and cold food. Secure parking was good. Easy walking distance to Kew Gardens. Would thoroughly recommend this.

Brilliant location for our trip to Kew, super helpful staff (thanks Luke!). Very comfy room and great to be able to eat in the hotel. Good variety of food and wine. Breakfast was included in our deal which was much appreciated.
Secure parking under the hotel was a real bonus. Will definitely book again for our next Kew trip.

The room was fabulous with everything you needed. Clean and comfortable . Excellent value for money

Really comfortable rooms and super friendly staff. A great place to stay

Friendly staff, clean rooms, within walking distance of Kew Gardens, excellent breakfast

Cosy, friendly and nice quiet room. Free parking

Everything staff location ambience

Beautifully appointed room with a feeling of luxury from the very tasteful decor and soft furnishings. Such welcoming staff

Beautiful pub with friendly and welcoming staff. The room was clean, well stocked, quiet and very nicely decorated. Importantly, the bed was comfortable and room had good temperature control.

Excellent location near Kew gardens which was ideal for our needs.

I Will definitely love to go back in the future.

Friendly staff, quiet, clean and attractive rooms. Parking, which was essential, and good location,