Crown Hotel

Hotels
•
Young & Co.’s Brewery
8.5 (1319 reviews)
7 London St , Chertsey , gb

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent food
Friendly and helpful staff
Comfortable and clean rooms
Good location
Cons:
Noise from neighboring rooms
Extra charges for breakfast
Temperature issues in rooms

Categories

Cleanliness
8
Most reviews mention cleanliness positively, with a few noting concerns about noise and views.
Service
9
Many reviews highlight attentive and helpful staff throughout the stay.
Location
8.5
Convenient location for access to transport and local attractions.
Room Quality
8.5
Rooms are generally well-decorated and spacious, though some noted issues with temperature and lighting.
Amenities
8.5
Amenities were generally appreciated, with many guests satisfied with the pub and restaurant.
Value for Money
8.5
Overall value perceived positively; some expressed concerns about additional fees.
Food and Beverage
8.5
Food received high praise across several reviews.
Overall Experience
8.5
Guests reported positive experiences with several expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:17

Property Description

Warm and Traditional Decor
The Crown Hotel, just 10 km from Heathrow Airport, welcomes you with its cosy and traditional decor. Each of the 49 air-conditioned bedrooms is beautifully decorated, ensuring a comfortable stay.

Dining and Entertainment
Indulge in fresh and delicious meals at the restaurant and bar, and make sure to catch the live music every Saturday night. The Windsor Room offers a charming venue for special events, adding a touch of elegance to any occasion.

Courtyard Garden
Take advantage of the lovely courtyard garden for al fresco dining on sunny days, adding a delightful touch to your dining experience.

Book your stay at the Crown Hotel now and experience a perfect blend of comfort, entertainment, and charm.

Important information:

The property does not accept cash payments.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1319 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
L
Lavinia • solo_traveller • gb
10
2026-07-25 • via Nuitee
L
Linda • extended_group • gb
9
Pros:

Spacious, well-furnished and comfortable room. Food, both at dinner and breakfast was well-cooked and nicely presented. All staff were friendly. Alcohol is appropriately priced. Free car parking at hotel is a bonus.

2026-07-25 • via Nuitee
G
Gary • family_with_children • gb
9
2026-07-24 • via Nuitee
G
Gary • solo_traveller • gb
7
Cons:

No air con - tv didn’t have smart apps - WiFi was intermittent

2026-07-24 • via Nuitee
G
Giorgio • solo_traveller • it
9
Pros:

The best 3 star hotel I ever saw

2026-07-23 • via Nuitee
T
Tony • solo_traveller • gb
9
Pros:

Staff, location, food,

Cons:

Not keen on the shower over bath with shower curtain, very annoying

2026-07-23 • via Nuitee
J
jacqueline • couple • gb
8
2026-07-23 • via Nuitee
M
Mariella • couple • gb
8
2026-07-22 • via Nuitee
A
Ann-Marie • solo_traveller • gb
9
2026-07-20 • via Nuitee
R
Rapten • couple • gb
8
2026-07-19 • via Nuitee
J
Jack • couple • gb
10
2026-07-19 • via Nuitee
J
James • couple • gb
10
Pros:

Stay here all the time nice hotel

Cons:

No

2026-07-19 • via Nuitee
S
Sandra • extended_group • de
10
Wir kommen gerne wieder
Pros:

Zimmer und Badezimmer sehr groß und recht modern eingerichtet. Es gab eine Klimaanlage, was bei warmen Temperaturen sehr willkommen war. Der dazugehörige Pub bietet super leckeres Essen an, wir waren jeden Tag dort essen. In dem Pub gibt es auch das Frühstück, zu welchem man sich auch aus der Frühstückskarte etwas aussuchen darf. Mega lecker.

Cons:

Ich bin kein Fan von Teppichboden in Hotelzimmern. Daher einziges Manko.

2026-07-17 • via Nuitee
J
Jacqueline • couple • gb
10
A great place to stay
Pros:

Great location with good parking
The food is excellent and the staff were fantastic

2026-07-17 • via Nuitee
T
Trevor • couple • es
9
The location for us was very good
Pros:

The food was very good

Cons:

The air conditioning wasn't working properly and the deco is too dark for our likes

2026-07-16 • via Nuitee
A
AMIT VINOD • solo_traveller • in
8
2026-07-16 • via Nuitee
G
Graham • solo_traveller • gb
10
2026-07-15 • via Nuitee
T
Tracy • couple • gb
10
Brilliant stay, great staff.
Pros:

Lovely size room and bathroom, huge fluffy towels with nice toiletries. Great decor and quirky room. Excellent choice of teas and coffees in room with additions. Brilliant tray of additional goodies in room to buy if required. Free parking on site. Excellent restaurant and bar, food was yum. Excellent customer service.

Cons:

The room was a little dark and not many bright lights for doing makeup in evening, or reading.

2026-07-13 • via Nuitee
M
Muhammad • family_with_children • gb
8
It is one of our favourite and memorable stays in a hotel.
Pros:

we enjoyed good rest, cool rooms, the pub, the location with shops and restaurants around it, and a quiet area. We loved the snacks and tea stuff provided in the rooms, and found the car park inside the area very convenient.

Cons:

I think there was not vegetarian/vegan options in the pub meals.

2026-07-13 • via Nuitee
S
Scott • extended_group • gb
10
Amazing stay, home from home. Will deffinately be returning!
Pros:

Staff extremely attentive, feel at home as soon as you walk in. Home from home

Cons:

Nothing

2026-07-13 • via Nuitee