Hotel Palazzo San Lorenzo & Spa

Hotels
•
Ross Hotels Group
9.2 (2740 reviews)
Via Gracco Del Secco 113 , Colle Val D'Elsa , IT
+39 0577 923675

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable and spacious rooms
Excellent staff service
Cons:
Cleanliness issues noted in rooms
Spa not meeting expectations

Categories

Cleanliness
8.46
Most reviews mentioned the rooms were clean, but some notes indicated issues like spider webs and missing toiletries.
Service
9.93
Many reviews praised the staff for being friendly, helpful, and attentive, particularly during breakfast.
Location
9.47
The hotel is well-situated for tours in Tuscany, as highlighted in multiple reviews.
Room Quality
9.62
Rooms were described as spacious, comfortable, and well-decorated.
Amenities
8.45
While the spa was enjoyable, there were complaints about it being small and poorly maintained.
Value for Money
8.81
Several reviews mentioned high costs, especially for parking, which should be included in the rate.
Food and Beverage
9.46
Breakfast received consistent praise for variety and quality.
Overall Experience
9.43
Overall, guests expressed satisfaction with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:55

Property Description

Luxurious Accommodations
Palazzo San Lorenzo, located in the charming village of Colle di Val d'Elsa, offers modern-style rooms with upscale amenities including 32” LCD TVs and hydro-massage baths or showers. Enjoy complimentary Wi-Fi, mineral water, and air conditioning in the spacious rooms featuring parquet floors and marble bathrooms.

Historic Elegance
Step into the 17th-century San Lorenzo palace and immerse yourself in its elegant décor adorned with statues and crystal chandeliers. The central court, bathed in natural light under a glass ceiling, is the perfect spot to savor a delightful buffet breakfast before exploring the Tuscan treasures.

Convenient Location
With easy access to San Gimignano, Siena, and Florence, all within a short drive, Palazzo San Lorenzo offers a prime location for exploring the beauty of Tuscany. Book your stay now and indulge in a blend of history, luxury, and comfort.

Important information:

Please note that the entire wellness center and the indoor jacuzzi pool are available at an extra cost. Please note that the Spa service need to be booked in advance


Children under 14 years are not allowed access to the wellness center and the jacuzzi pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9.2
Based on 2740 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 9.62
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 9.46
Overall Experience: 9.43
S
Simone • couple • it
10
Io e la mia compagna abbiamo trascorso per la seconda volta un meraviglioso weekend in questo posto bellissimo e tranqui
Pros:

La SPA, la colazione, la pulizia e l’ordine della location

Cons:

Nulla

2026-10-24 • via Nuitee
F
Francisco • couple • es
9
2026-10-23 • via Nuitee
B
Barbara • solo_traveller • us
6
Rooms are nice but not good value
Pros:

The rooms are large and clean and beds comfortable

Cons:

Worst massage ive ever had..Told her 3x to do something different, that i wasnt getting anything out of it and she clearly had no experience. Tried to complain afterwards to desk but he just cut me off and mansplained to me why I was wrong.

Lack of gym equipment. There's plenty of room if theyd just put a little money into it. Not even a decent rack of free weights. There's one "all in one" weight machine to do everything from chest press to leg extension. One person at a time can work out there. Ridiculous. Buy sone benches and some free weights, balls, mats and some bands at least.

The spa has a cold pool, a sauna and a steam and alot of showers. No hot tub or jacuzzi. Maybe nice in summer but too cold down there in winter. Dont waste money on spa rooms unless you want to use sauna or Turkish bath.

Restaurant was closed completely.

Theres just a little bar in the basement. My friend would get a glass of wine to take upstairs and the bartender .made her bring the glasses back down to the basement every day because he said there were only a few. Why couldnt room service or cleaners bring them down? Why do they only have a few glasses and it's our problem? The place acted like a B&B. For over 300 a night there was nothing elegant about it and no service. They don't even help with bags.

We had been the most excited about this place of all our stays but ended up the most disappointed.

2026-10-23 • via Nuitee
P
Phi • couple • au
7
Clean and adequate.
Pros:

Clean room. Quiet.

Cons:

The bathtub was very tall to climb out of after the shower.
Aircon didn’t seem to get colder than 23 degrees.
Hotel was fine but nothing fancy. Felt like a tour group hotel.

2026-10-23 • via Nuitee
Y
yael • extended_group • il
10
Pros:

מיקום מעולה,נקי,צוות מצויין,ארוחת בוקר כיפית

Cons:

אהבנו הכל

2026-10-21 • via Nuitee
A
Anca-Andreea • family_with_children • ro
10
Perfect
Pros:

Totul a fost perfect! Vom reveni cu drag cand vom fi in zona. Personalul amabil, loc linistit, relaxant. Paturile geniale.

Cons:

-

2026-10-20 • via Nuitee
P
Paolo • couple • it
9
2026-10-19 • via Nuitee
D
davide • couple • it
9
Pros:

Accoglienza e location

Cons:

Poca assistenza del personale a colazione

2026-10-19 • via Nuitee
L
Lele1986 • couple • it
8
2026-10-17 • via Nuitee
M
Maria Luisa • couple • es
3
Hotel de 3 estrellas
Pros:

Las vistas al
Mar

Cons:

Que el desayuno sea hasta las 10:30, bajes a las 10:05 y no haya apenas nada que comer porque ya lo están retirando.
Y que tengas que pagar aparte por acceder al
gimnasio, no tiene mucho sentido..!
La habitación muy pequeña

2026-10-16 • via Nuitee
S
Selma • solo_traveller • nl
9
Heerlijk verblijf gehad en prima uitvalsbasis om de highlights vanToscane te verkennen
Pros:

Het ontbijt was uitgebreid en fantastisch

Cons:

Douche in bad

2026-10-16 • via Nuitee
L
Liat • couple • il
10
2026-10-16 • via Nuitee
T
TERJE • couple • ee
10
2026-10-15 • via Nuitee
L
Luigia • extended_group • it
10
2026-10-15 • via Nuitee
O
Ofer • couple • il
8
2026-10-13 • via Nuitee
C
caroline • couple • ch
8
Pros:

Chambre propre, calme. Petit déjeuner avec beaucoup de choix, bien garni. Spa agréable mais trop cher, 25€ par personne pour deux heures. Literie agréable. Personnel très agréable.

Cons:

La douche fuit et n’est pas propre, les joints sont mal faits et moisis. Dommage que le restaurant de l’hôtel soit fermé. J’aurais aimé une bouilloire et une machine à café dans la chambre. Le parking privé de l’hôtel est pratique mais l’ouverture automatique pour sortir ne fonctionne pas, il faut appeler la réception.

2026-10-13 • via Nuitee
G
Gabriella • couple • it
8
Pros:

Posizione

2026-10-12 • via Nuitee
R
Roman Yaakov • solo_traveller • il
9
2026-10-11 • via Nuitee
R
Roberto • extended_group • it
10
2026-10-11 • via Nuitee
M
Mariaelena • couple • it
9
Relax in un posto meraviglioso.
Pros:

Tutto, la SPA in particolare.

2026-10-11 • via Nuitee