Coral Maya Stay Suites

Hotels
7.9 (105 reviews)
Bahia Kantenah 38 , Puerto Aventuras , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services
Issues with TV and bathroom mold

Categories

Cleanliness
7
Guests appreciated the overall cleanliness of the hotel, although some mentioned issues like mold in bathrooms.
Service
8
Service was generally good, with positive comments about the friendly staff. Some complaints about specific issues like TV not working were mentioned.
Location
8.3
The hotel's location was a highlight for guests, with positive comments about the proximity to key landmarks and availability of free amenities like kayak and bike rental.
Room Quality
7
Rooms were described as clean and comfortable, with positive mentions of amenities like a small kitchen. However, issues like mold in bathrooms affected the rating.
Amenities
7
Guests appreciated amenities like the pool, but negative aspects like mold in bathrooms impacted the overall rating.
Value for Money
7
Mixed reviews on value for money, with some guests feeling the services offered justified the price, while others mentioned issues like mold affecting the experience.
Food and Beverage
7
Positive feedback on breakfast and restaurant services, although some guests desired more variety.
Overall Experience
7.7
Most guests reported a positive overall experience, with highlights on location, service, and amenities. However, issues like mold impacted the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 08:28

Property Description

Luxurious Stay in Puerto Aventuras

Outdoor Swimming Pool and Water Sports Facilities: Dive into luxury at our hotel's outdoor swimming pool and take advantage of the onsite water sports facilities for an adventurous stay.

Modern Apartments with Fully-Equipped Kitchenettes: Experience comfort in our air-conditioned apartments featuring modern décor, flat-screen TVs, and fully-equipped kitchenettes, perfect for a relaxing retreat.

Exciting Activities and Free WiFi: From swimming with dolphins to kayaking, guests can enjoy a wide range of activities. Stay connected with free WiFi throughout the hotel for a seamless stay.

Book your stay now at Coral Maya Turques Condo Hotel for an unforgettable experience in Puerto Aventuras!

Important information:

There is an optional fee of $14 USD for daily cleaning service and extra water service.

This property generates an environmental fee of $ $72.62 MXN per night.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 105 reviews
Cleanliness: 7
Service: 8
Location: 8.3
Room Quality: 7
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.7
M
Michael
8
Quiet and clean condo!
Pros:

Clean and comfortable with a great little porch with chairs , comfy king bed and a 4 chair kitchen table. We had a small issue with the TV remote that was quickly resolved. Great relaxing pool area with newer lounge chairs. Almost all condos overlook the pool. Check in hostess and PM Alexandria was terrific and even helped us with a Lavanderia and golf cart rental.

2025-05-19 • via Nuitee
J
James • young couple • ca
7
The 2 people I met were very nice.sitting by the pool also nice
Pros:

Location was good. Place was clean. Pool right outside the door.

Cons:

TV did not work.

2025-03-24 • via Nuitee
A
Adriana • family
10
Pros:

Very friendly staff and helped us with rental car breakdown the day of our daughter’s wedding

2025-03-24 • via Nuitee
C
Curry
10
Pros:

Great place to stay

2025-03-05 • via Nuitee
C
Curry • family
10
Pros:

Great place

2025-03-05 • via Nuitee
D
Darlene • family with young children • ca
10
Exceptional
Pros:

Clean and comfy

Cons:

Everything was fine

2025-02-21 • via Nuitee
S
Sunne • family with young children • ee
7
Good
2025-02-06 • via Nuitee
J
Janis • young couple • lv
9
Superb
2025-02-04 • via Nuitee
J
Jaqueline
8
Pros:

Está muy cómodo ya que puedes estacionar tu carro afuera del departamento, tiene una caleta muy bonita.

2025-01-26 • via Nuitee
D
David • review category business travellers • us
7
It wos ok besides the mold smell
Pros:

Big pool, kayak and bike rental for free if they are available. Small kitchen that can be use inside the room.

Cons:

Mold in the bathroom. There was a lot of mold in our bathroom that smelled badly and made shower uncomfortable.

2025-01-18 • via Nuitee
J
Jun • family with young children • mx
10
Exceptional
2024-12-28 • via Nuitee
R
Robert • family
6
Pros:

We stayed here again after coming two years ago. There is so much potential for this property to be a reliable place to stay, and while some things were better there are some things that arent as good.

2024-12-23 • via Nuitee
M
Maria
10
Pros:

Love the easy access to the unit,plenty of parking space,unit very clean.

2024-11-18 • via Nuitee
E
Enrique • partner
10
Pros:

Frindly. Affordable. Very nice por the tariff paid.

2024-11-16 • via Nuitee
H
hoshelin
2
Pros:

No me recibieron, no me abrieron
Solicitó la devolución de mi dinero

2024-11-08 • via Nuitee
L
Leandro • young couple • ar
2
I would never come back
Pros:

Clean apartment

Cons:

Basic equipment is missing. The apartment has a kitchen but it is not prepared for cooking, the toaster was not there, they have neither salt nor sugar, nothing. Two burners don’t work. The incredibly uncomfortable bed, old mattresses. It does not have 98m2 as it says in the description. The administrator has a terrible attitude.

2024-10-24 • via Nuitee
I
Irasemy • family
6
Pros:

El check in es muy tardado y no siempre te atienden en el loby para poder hacer uso de los servicios.

2024-08-04 • via Nuitee
K
Kristian • family_with_children
8
Pros:

Everything was pretty good, just a small a/c problem, but definitely will come back!

2024-07-25 • via Nuitee
C
Claudia
10
Pros:

Excelente el alojamiento muy cómodo y con muchos beneficios

2024-05-23 • via Nuitee
S
Sean
4
Just barely enough to almost be enough
Pros:

If you plan on NOT being in the unit very much, it's fine. The bare minimum of bare minimum. Nothing was bad, just wasn't good either. Honestly felt more like motel than a condo unit.

2024-03-25 • via Nuitee