Crowne Plaza Shanghai Xiayang Lake by IHG

Hotels
Crowne Plaza Hotels & Resorts
9.6 (46 reviews)
303 Qingzhou Rd , Qingpu , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great value for business trips
Cons:
Distant from key attractions

Categories

Cleanliness
9.49
Standard quality for this hotel tier.
Service
9.99
Excellent staff at reception.
Location
8.5
Quite far away from ShangHai key attractions.
Room Quality
9.45
Standard quality for this hotel tier.
Amenities
9.48
Standard quality for this hotel tier.
Value for Money
9.94
Excellent value for money.
Food and Beverage
9.99
Excellent breakfast.
Overall Experience
9.99
Overall positive experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:58

Property Description

Luxurious Accommodation
The Crowne Plaza Xiayang Lake offers elegant and modern rooms with free internet, flat-screen TVs, and iPod docking stations. Each unit includes air conditioning, a safe, and a minibar, with en suite bathrooms featuring bathrobes and slippers.

Dining Options
Indulge in a culinary journey at the Crowne Cafe for all-day dining or savor Cantonese and local specialties at the Qing303 Restaurant. Guests can also unwind with light snacks and cocktails at the Lake Lounge.

Leisure and Recreation
From relaxing in the indoor pool to staying active in the modern fitness center or enjoying a game of billiards in the games room, there are plenty of leisure options available. Don't forget to make use of the tennis court for some outdoor fun.

Experience luxury, dining, and leisure at Crowne Plaza Xiayang Lake - book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 46 reviews
Cleanliness: 9.49
Service: 9.99
Location: 8.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 9.99
P
Pharanya couple th
9
2026-01-24 via Nuitee
E
Eric Mugambi family_with_children ke
10
2026-01-23 via Nuitee
P
Paolo extended_group it
10
Pros:

Clean and professional. Very good breakfast. Terrific value for money

2026-01-18 via Nuitee
A
Amir Merican family_with_children my
8
2025-11-27 via Nuitee
R
Riccardo family_with_children de
9
Pros:

excellent hotel for business trips, excellent value for money, excellent staff at reception, excellent breakfast.

Cons:

quite far away from ShangHai key attractions.

2025-11-11 via Nuitee
K
Keith Michael family
10
Pros:

The entire staff was attentive, welcoming and approachable. Translation apps were helpful....everyone always took the time and made an effort to figure out what we were asking.

2025-10-09 via Nuitee
S
Shin
4
Pros:

3泊しました。初回、バスシンクにお湯をためようとしたら、前の宿泊者の長い髪の毛が7,8本バスシンク内に落ちていました。第2夜からはバスシンクも清掃しているように思いました。朝食バイキングにも使用されるカジュアルレストランですが、朝食時は料理も豊富で味もまぁまぁなんですが、夜に行くと料理も4,5種類しかなく、アルコール類も前近代的なメニューです。それなのに表示価格はホテル価格です。

2025-01-22 via Nuitee
V
Verified traveler
8
Pros:

訂套房,打開對方有公園,去走走還不錯

2023-09-03 via Nuitee
L
Li
10
Pros:

国庆入住人比较多,前台服务还是很耐心的。最后入住的湖景房,很开心。

2021-10-11 via Nuitee
V
Verified traveler
6
Good location
Pros:

Overall it is a nice place with convenient access to major transportations. The hotel is quite old in particular with in unit bathroom sink drainage that I need to pull out the knob to let water flow down. This is something needs to be looked into. Breakfast buffet is fine. We stayed for just one night just for next day activity planned in the area and location is good, with free parking included.

2021-04-05 via Nuitee
U
UrbanReality Business cn
6
Location was good though
Pros:

My overall rating is 3.

Location was good. Crowne Plaza Shanghai Xiayang Lake hotel was near the Hongqiao airport and just beside the Xiayang Lake. Traffic was good, never too many cars you would expect in downtown areas.

However, the room I stayed at the executive floor was not impressive. Everything felt cheap and the hot water and cold water never mixed well and it was quite frustrating to take shower.

Food was too simple and you didn't have many choices.

2020-12-30 via Tripadvisor
7
73ivana Business id
8
Never a dissappointment
Pros:

Stayed for 3 days for a business trip. IHG properties never dissappoints you. All the basic necessities are covered. The staff knows their job. The property is away from the city center however a a mall is at a walking distance. A beautiful lake to walk and can be seen from your balcony. The room is clean and bed is comfortable to sleep. Highly recommended.

2020-11-07 via Tripadvisor
J
JOE
6
What is going on?a VUP crown plaza branch?
Pros:

Empty in the mini bar. Strange smell on the carpet throughout the hotel. Seems never changed them since my last stay.
Offered complimentary drink as per club policy but when I tried to redeem it,the floor one restaurant seemed never prepared for that, (without any ready clean cup) except carbonates cans to offer.the female responsibility at the restaurant entry desk stopped to me really rude when I tried to grab a chair to sit down, they wouldn't even treated a beggar like that.very sad.

2020-08-08 via Nuitee
Y
YBOD98 Business gb
10
An all round good hotel that ticks the right boxes
Pros:

This hotel is everything you expect from a Crowne Plaza, well equipped rooms, stylish architecture, helpful staff and a high level of background quality.

Not wanting to be negative (perhaps informative) my only problem was that my Chinese is non-existent and many of the staff had little English. I do not expect everyone to speak English, and any questions I had were soon resolved once multi lingual staff were found; just be prepared to sometimes have to wait.

As to the good things... the rooms are comfy and well equipped for sleeping, resting or working in. The bathroom in particular was excellent. The minibar had a nice selection of snacks when needed and the bed was very comfortable.

Breakfast was an excellent meal with numerous selections available, the only trick was exploring all the possible options to select those few you could eat every day. The coffee was fresh and superb.

As I only wanted a swift bite in the evening I dined in the international restaurant, which tended to be a quiet affair as regards guest numbers, but was often graced with live music. The selection was fairly normal for such a chain hotel and of reasonable quality.

The hotel offers morning drop offs to some local destinations which I found very useful as regards visiting local businesses. It also had a robot room service which small children will love!

Across the road from the hotel is a shopping and dining area with lots of choices and a Carrefour supermarket, useful for last minute gifts.

I may have to return to the area and will stay here again, no questions asked.

2019-10-22 via Tripadvisor
A
Auto
10
Pros:

Good service and location.

2019-06-30 via Nuitee
I
ianmorrisontowncrier NONE au
10
Great front of house staff
Pros:

Great value rooms with all mod cons....A/C worked silently and the bathroom was as good as any used in China. Bidette was a nice comforting experience but start on low temperatures and adjust upwards to avoid a sting in the tail if you see what I mean. Well worth the half an hour out of central Shanghai but with Metro station just 10 minutes by taxi, and straight into Yuyuan or Xintiandi or Nangjing Toad East, you can enjoy the clean, quiet and well appointed hotel offerings. I would definitely stay here again whether for business or pleasure. The swim pool was top notch in water quality and accessories for hygiene.

2019-06-15 via Tripadvisor
M
mrandmrsbeas Couples au
8
Clean and spacious room
Pros:

The Crowne Plaza is a very clean and comfortable hotel. It is set nearby a really lovely lake which is great to walk around. The hotel is a low rise, with some rooms a reasonable walk to the reception and restaurant. Good wi fi and a range of TV channels.The buffet breakfast had a good range which was replenished regularly. It is a long way from downtown Shanghai. It was a very quiet location.

2019-06-12 via Tripadvisor
U
ushenrys Couples
10
Very Comfortable
Pros:

Rooms are clean and comfortable, good wi-fi. Breakfast was excellent and they have a coffee machine. This hotel is in wings so its a bit of a walk to the dining room. If you want to swim in the pool you will need a swimming cap. The lake is great for a walk and there are many eating places and a supermarket across the road. This hotel is quite a way out of the city.

2019-06-02 via Tripadvisor
S
sarah833 NONE au
10
Beautiful
Pros:

Beautifully clean and comfortable rooms with bathtub. Staff were absolutely lovely and very helpful. Breakfast was an amazing buffet of Eastern and Western foods and the coffee was amazing. There is a mini zoo out the back with goats, peacocks and pigs which was great, but the two times we went to visit there was no water visible for them to drink. Out the back of the hotel are lovely gardens fenced off from a beautiful lake with walkway all around it. Supermarket and great choice of restaurants nearby! Absolutely would stay again!!

2019-05-21 via Tripadvisor
P
Peter self
10
Pros:

Strategic locations and there is a plaza nearby. Breakfast is good with many selections. Near lake where you can jog in the morning.

2019-05-19 via Nuitee