Crowne Plaza Shanghai Xiayang Lake by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.6 (53 reviews)
303 Qingzhou Rd , Qingpu , cn

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great value for business trips
Cons:
Distant from key attractions

Categories

Cleanliness
9.49
Standard quality for this hotel tier.
Service
9.99
Excellent staff at reception.
Location
8.5
Quite far away from ShangHai key attractions.
Room Quality
9.45
Standard quality for this hotel tier.
Amenities
9.48
Standard quality for this hotel tier.
Value for Money
9.94
Excellent value for money.
Food and Beverage
9.99
Excellent breakfast.
Overall Experience
9.99
Overall positive experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:58

Property Description

Luxurious Accommodation
The Crowne Plaza Xiayang Lake offers elegant and modern rooms with free internet, flat-screen TVs, and iPod docking stations. Each unit includes air conditioning, a safe, and a minibar, with en suite bathrooms featuring bathrobes and slippers.

Dining Options
Indulge in a culinary journey at the Crowne Cafe for all-day dining or savor Cantonese and local specialties at the Qing303 Restaurant. Guests can also unwind with light snacks and cocktails at the Lake Lounge.

Leisure and Recreation
From relaxing in the indoor pool to staying active in the modern fitness center or enjoying a game of billiards in the games room, there are plenty of leisure options available. Don't forget to make use of the tennis court for some outdoor fun.

Experience luxury, dining, and leisure at Crowne Plaza Xiayang Lake - book your stay now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.6
Based on 53 reviews
Cleanliness: 9.49
Service: 9.99
Location: 8.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 9.99
T
Trang • family_with_children • my
5
2026-07-25 • via Nuitee
A
AAL • family_with_children • ph
8
Pros:

Breakfast was good and my little daughter absolutely enjoyed the bathtub.

Cons:

Really hard to get service on the phone if you don't speak Chinese so I would go down to the reception if I really needed help with something. Otherwise, it will take multiple trips for the attendant (which they will do happily so that's a plus).

2026-07-20 • via Nuitee
J
Julia • couple • au
8
Very pleasant stay and will return
Pros:

Good location and facilities. Buffet breakfast was great and staff were friendly and helpful

Cons:

Nothing really

2026-06-21 • via Nuitee
J
Julia • solo_traveller • au
8
Very pleasant stay and shall return
Pros:

Friendly staff , clean room and good buffet breakfast at lovely location

Cons:

Nothing really

2026-06-21 • via Nuitee
M
Mohammed • solo_traveller • iq
10
2026-06-19 • via Nuitee
P
Paolo • solo_traveller • it
10
2026-06-08 • via Nuitee
G
Ghaniev • couple • tj
8
Cons:

Завтраки очень скромные, мало адаптированы под европейскую кухню. Поблизости нет ни магазинов, ни супермаркетов, ни нормальных ресторанов

2026-05-30 • via Nuitee
P
Pharanya • couple • th
9
2026-01-24 • via Nuitee
E
Eric Mugambi • family_with_children • ke
10
2026-01-23 • via Nuitee
P
Paolo • extended_group • it
10
Pros:

Clean and professional. Very good breakfast. Terrific value for money

2026-01-18 • via Nuitee
A
Amir Merican • family_with_children • my
8
2025-11-27 • via Nuitee
R
Riccardo • family_with_children • de
9
Pros:

excellent hotel for business trips, excellent value for money, excellent staff at reception, excellent breakfast.

Cons:

quite far away from ShangHai key attractions.

2025-11-11 • via Nuitee
K
Keith Michael • family
10
Pros:

The entire staff was attentive, welcoming and approachable. Translation apps were helpful....everyone always took the time and made an effort to figure out what we were asking.

2025-10-09 • via Nuitee
S
Shin
4
Pros:

3泊しました。初回、バスシンクにお湯をためようとしたら、前の宿泊者の長い髪の毛が7，8本バスシンク内に落ちていました。第2夜からはバスシンクも清掃しているように思いました。朝食バイキングにも使用されるカジュアルレストランですが、朝食時は料理も豊富で味もまぁまぁなんですが、夜に行くと料理も4，5種類しかなく、アルコール類も前近代的なメニューです。それなのに表示価格はホテル価格です。

2025-01-22 • via Nuitee
V
Verified traveler
8
Pros:

訂套房，打開對方有公園，去走走還不錯

2023-09-03 • via Nuitee
L
Li
10
Pros:

国庆入住人比较多，前台服务还是很耐心的。最后入住的湖景房，很开心。

2021-10-11 • via Nuitee
V
Verified traveler
6
Good location
Pros:

Overall it is a nice place with convenient access to major transportations. The hotel is quite old in particular with in unit bathroom sink drainage that I need to pull out the knob to let water flow down. This is something needs to be looked into. Breakfast buffet is fine. We stayed for just one night just for next day activity planned in the area and location is good, with free parking included.

2021-04-05 • via Nuitee
U
UrbanReality • Business • cn
6
Location was good though
Pros:

My overall rating is 3.

Location was good. Crowne Plaza Shanghai Xiayang Lake hotel was near the Hongqiao airport and just beside the Xiayang Lake. Traffic was good, never too many cars you would expect in downtown areas.

However, the room I stayed at the executive floor was not impressive. Everything felt cheap and the hot water and cold water never mixed well and it was quite frustrating to take shower.

Food was too simple and you didn't have many choices.

2020-12-30 • via Tripadvisor
7
73ivana • Business • id
8
Never a dissappointment
Pros:

Stayed for 3 days for a business trip. IHG properties never dissappoints you. All the basic necessities are covered. The staff knows their job. The property is away from the city center however a a mall is at a walking distance. A beautiful lake to walk and can be seen from your balcony. The room is clean and bed is comfortable to sleep. Highly recommended.

2020-11-07 • via Tripadvisor
J
JOE
6
What is going on?a VUP crown plaza branch?
Pros:

Empty in the mini bar. Strange smell on the carpet throughout the hotel. Seems never changed them since my last stay.
Offered complimentary drink as per club policy but when I tried to redeem it,the floor one restaurant seemed never prepared for that, (without any ready clean cup) except carbonates cans to offer.the female responsibility at the restaurant entry desk stopped to me really rude when I tried to grab a chair to sit down, they wouldn't even treated a beggar like that.very sad.

2020-08-08 • via Nuitee